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CB Gambling LuckyLand Slots I won $500.00 and the sight is making it impossible for me to collect it!
LuckyLand Slots

LuckyLand Slots review: I won $500.00 and the sight is making it impossible for me to collect it! 82

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Author of the review
12:22 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I played luckylandslots.com on Facebook site. I almost played $100.00, then it hit $500.00, Now that I'm trying to collect they are saying I need all information, drivers I'd, 3-month bank statement, the full-page electric bill, social security number, etc. I took pictures on my laptop, but they said they were not clear enough! At first, I used my Debit Card from USDirectExpress.com. They said I couldn't collect with that unless they have ACH! So I opened up an account with Wells Fargo Bank. I sent the statement, they couldn't except that, it has to be 3-months of statements! They never told me this before I started to play! They have no problems with taking my money! They said they had to make sure it isn't laundered money, terrorist money! I play on another site The Derby Horse Racing. I don't have these problems with them!
Sincerely Linda Smith-Solinski
[protected]@aol.com
Please answer me!

82 comments
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moxie/dude
US
Feb 16, 2020 4:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lucky land slots game keeps crashing. I get it opened and get about 3-4 spins and it crashes, gets reloaded and it does it again. It will reload several times and then I give up. I try several times and finally quit.

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Christine Henderson
US
Nov 28, 2020 1:10 pm EST
Replying to comment of moxie/dude

I have the same problem.

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Gloworm19
US
Feb 04, 2021 10:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Luckyland and Chumba are both crocks. I’ve been playing for a year and a half, spent LOTS of money on both and only went over the “redeemable amount” twice. Sometimes you may spin 20 times in a row (in the same game or spread out amongst games) and NEVER EVEN HIT FOR 5 CENTS! You can literally lose $10 on a 15 cent spin game without ever getting a win. It’s addicting with BS payouts. Don’t waste your money on either.

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Melissa Lynn Donahue Swett
US
Mar 23, 2021 9:00 am EDT

Same here waiting on $500 was told it was approved on 3/12 and today they say "there was a problem" with it..It is [censored] they have no telephone number.

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Tonya Duke
Brownwood Tx, US
Jul 31, 2022 7:21 pm EDT

There’s been several transactions from my debit card that wasn’t made by me u can contact me at [protected] e-mail tduke418@gmail.com

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Janette Lindsey
US
Jul 31, 2022 8:43 pm EDT

I won 400 and i want it i supplied all mi info

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Brittany P
US
Oct 27, 2022 1:05 pm EDT

Did you ever get your cash out?

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Jenn Mdo
US
Aug 07, 2022 1:49 am EDT

This gambling site just takes your Money and it should be completely illegal. Their a scam and all their slot games are rigged. They take our money to pay someone else that's what they do and it's illegal as all hell here in the U.S.

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Brad Crackel
US
Aug 10, 2022 8:12 pm EDT

Okay these people have stole thousands of my dollars for my car they refuse to pay out any money after I sent all my information and I have been paid out before now they all is sudden put a stop to my payouts and they robbed me for a thousands do not play this game at all they totally suck

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Robluv
Hampton, US
Aug 17, 2022 7:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have played online with your company since 2019 and I have never as much of a difficult time in getting my refund. This makes me not want to use your site in the future. There a matter of $781 that has yet to be released.

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Randall59
crowell, US
Aug 22, 2022 7:59 am EDT

When i try to sign in to my account it says seccion has expired and it will not let me sign in its been like that for 3 days now... 8/16/2022 please help me get logged back n so i can keep playing

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Lovely Niesha
US
Sep 21, 2022 1:44 am EDT

Any legal advice on how to get my winnings or file a lawsuit.

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Jessica Robles
US
May 09, 2023 8:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Go to your bank and file charge backs but you will ban ur ip address for good

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Lacy Johnson
Gibson, US
Oct 10, 2022 5:16 am EDT

I was unaware of my card being charged for luckykand slot as I had my card programmed in my phone . It was for the 28th and 29th.

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Chelsea Mccarver
US
Oct 11, 2022 4:06 pm EDT

Yes my name is Chelsea and and I want to fill out a complete about lucky land slots I own money and they keep telling me that I need an I'd and I asked them if my jail house I'd will work and they told me yes but know they are saying no can someone please help me

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Jennifer Wilkens
US
Feb 11, 2023 7:15 pm EST

contact me having issues with them paying out as well Sent you a message

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Susan Hogan
US
Oct 12, 2022 11:52 pm EDT

I cashed out $300.00 on Sunday Oct 2nd and this is Wed and it still hasn't hit my bank.

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Brittany P
US
Oct 27, 2022 1:04 pm EDT

Any luck with your cash out?

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Jennifer Wilkens
US
Feb 11, 2023 7:17 pm EST
Replying to comment of Brittany P

have they paid you i am still waiting for over two weeks requesting all types of documents the same template email over and over again over 60 emails back and forth requesting same info

Have sent you an message please contact me

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Chlee CF
US
Oct 15, 2022 1:08 pm EDT

I placed a lock on my card so my husband wouldn’t spend so much. But somehow Luckyland was still able to access the money in the bank even with a hold on my checking account to not spend money. Really suspicious how they can do that.

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Mary J Ball
US
Dec 26, 2022 1:03 am EST

I have tried to verify my account for the last 6 months, and cannot play my sweep coins. Currently I have $95.30 in sweep coins. I've sent my d.l., water bill, and bank statement what else would you need, otherwise I'd like to be verified.

Please help me!

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Jennifer Wilkens
US
Feb 11, 2023 7:12 pm EST

They are doing the same to me sent you a message get in touch ASAP

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Da'Jon Johnson
US
Dec 26, 2022 9:14 am EST

My account was verified before. Now their asking to do it all over again. I did and still won't pay me saying that they can't verify my account

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Jennifer Wilkens
US
Feb 11, 2023 7:11 pm EST

I have sent you a message contact me I am having the same exact issue

There is no reason they can take our money and not pay when we win F luckyland and their BS

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Sandra9033
Tucson, US
Jan 04, 2023 12:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On the 18th 19th. Have a bunch of charges on my account I didn’t use it totals up to 680

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Julio Padro
US
Jan 26, 2023 10:34 am EST

This place is a scam false advertisement I won money sent videos of everything and they keep sending me the same email asking me to provide my info they have no problem taking my mom but don want to pay play Kevins gaming fish go to ur Facebook messenger type Kevin gaming tell him julionewpadro5 refered you and deposit get bonus win and get ur money back same day on ur cash app but I will be sueing lucky land slots if anybody has any other solution reply because this place scamming people for the there money there'll take ur money but don't want to pay place is garbage

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Jennifer Wilkens
US
Feb 11, 2023 7:04 pm EST

contact me same issue Jennifer Wilkens on Face Book Jersey Village Texas

Also sent you a message

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Michael Mccollum
US
Apr 21, 2023 8:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's not a scam if u do the proper paperwork correctly like they ask the first withdrawal process the rest withdrawal process is a breeze I have cashe out for 200 first time 1100 second time. I have a friend that has cashed out for 9000 7000,and 860. If u have a luckylands debit card then u recurve payment right then no wait or anything.

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Lindaj Daniels
US
Jan 28, 2023 11:39 am EST

I forgot my Yahoo account and it would not let my go any further for redeeming my winning.

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Evan Tischofer
US
Feb 04, 2023 12:14 pm EST

I tried to redeem $350 and have deposited much more. I sent them all the info they required just to have them ask for it again So after sending it 5 times I now have learned that they do not honor payouts. I recommend not playing there unless you don't play to cashout

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Jennifer Wilkens
US
Feb 11, 2023 7:08 pm EST

I have messaged you contact ASAP i have same issue !

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marcellous moore
US
Feb 08, 2023 11:15 pm EST

Someone used my debit [protected] card older is JAMES M MOORE There is a pending amount of 499 dollars that needs to be canceled

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cgorman16
Windsor Locks, US
Feb 15, 2023 4:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

a few months back my laptop went down. ive tried to log on to no avail yet when i try to setup a new account im told my email is already regristered how can i get back to my orignal account i still have money in there my email is colleen1205

@icloud.com my password was Smg06031978

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Jessica Robles
US
May 09, 2023 8:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of cgorman16

Your misspelling something recheck

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Scott Beim
Walton, US
Feb 19, 2023 7:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Luckyland Fraud Facebook group has been made! Search for it on Facebook. We will not let Luckyland withhold our winnings anymore! They take our money and when it comes time to pay us, they make it impossible! Join today!

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Mike Weiland
US
Mar 13, 2023 10:43 am EDT

We're ismy money

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Donna Ham
STONINGTON, US
Mar 18, 2023 6:12 am EDT

I have been using the same email and the same password for decades now and I went to log in and it will not let me log in so I. Said change my password now they're saying that I don't have access to my email. What is going on. I am 74 years old have been with the same email and password. Please help me been trying in collect my bonus. Thank you

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Ruben Olivo
US
Mar 21, 2023 12:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've cashed out for a grand before. It was a process for the first cash out but the rest have been a breeze.

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Rebecca beauman
Lockport, US
Apr 02, 2023 8:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am making a complaint chessy company won't even tell me why deactivated my account just says against there terms and conditions I didn't even make multiple account I don't like way get got mistreated they shouldn't even be in business and hope they get shut down I am contacting other people about this matter also getting a lawyer

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Amy Pegel
US
Apr 02, 2023 3:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want my money reimbursed to me as soon as possible. The card has been closed. I have given my phone number email and sent proof of my debit card that was used without my consent. I want my money back. This needs to be dealt with as soon as possible. My bank said I can contact them send proof. Thanks

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Raymond D Cornelius II
Morrison, US
Apr 04, 2023 4:43 pm EDT

Money onto my account to be able to play some SC and it keeps on giving me a error MTX-415.. why?

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Shaira Colon
US
Apr 22, 2023 7:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I win 450 dollars I put my bank account and everything I sent my id my papel for my account and the closest my account game because I have a lot account and tell oí don’t have access to that’s account and I want my money on my bank account plz can someone help me plz Shaira Michelle colon rivera

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Jessica Robles
US
May 09, 2023 8:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You are only allowed one warning about multiple accounts if they never gave that warning you must email luckyland zen desk at that time any account you have provide to them you will be able to collect all redeemable winning avoid sharing devices

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Jim77$
Decatur, US
Apr 30, 2023 11:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

LuckyLand slots is the worse online casino I have ever played. They take hundreds if not thousands of dollars more than they pay out. I do not reccomend this casino to anyone. My bank statements show every deposit made to the casino.

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Carolynlittlepage
Henderson, US
Apr 30, 2023 2:27 pm EDT

Someone hacked my cashapp ard last night and made several transactions 4/19/2023 9:11pm cst - 4/20/2023 1:27cst

Transactions totally $299.60

I have no idea who this could be. I'm on a fixed income and that was bill money

I contacted cashapp they told me to contact you

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Michael c Sparks
US
May 01, 2023 4:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Someone made a fake account and used my cards to purchase on this game what do I do I've had all of my accounts closed and I'm out alot of money because I didn't catch it quick enough my Armstrong bank has suspended my cards I no longer have access to my debit cards

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Jessica Robles
US
May 09, 2023 8:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

What you need to collect your winnings dear is valid photo copy front and back of your id second one bank statement showing the same name and address as your id it can't be a joint or payee account. You can also get a free found business bank account which is what I did or any prepaid card in which you can show account and routing number which means you must register the prepaid card and wait for the permanent which will include what's required buy luckyland they pay don't trip.lastly a picture of you holding your id below your face. Your welcome and God bless lucky land.

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Jessica Robles
US
May 09, 2023 8:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Open a found business bank account

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Debra Flowers
US
May 10, 2023 9:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello I’m messaging for a friend Roger Brock his gmail is ratt.dale55@gmail.com! The app will not load and he would like to know what could be the problem. Would u please gmail him with some sought of solution. Thanks

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Am79
US
May 20, 2023 4:19 pm EDT

I just paid for their 50% special. I paid $15 for $30. Payment went through. Game immedicately locked up. No money ever put into my Luckyland Account.

Asked for a refund. Nothing.

Im over with Luckyland Casino doing this.

I didnt bet anything, therefore nothing should be gone..

This is a ripoff.

Please refund.

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dekenorm
Whiteville, US
May 21, 2023 12:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I added funds and purchased more coins twice and it took $16 from me . I know it may not seem like much but it’s mines.

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Isaac j Herrera
US
May 28, 2023 3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hahahaha I won 50 and it’s already been 15 days they make you jump threw hoops and won’t respond for a couple days to make the 3-7-10 business days stretch in hopes you forget this casino is one of the worst in history

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Austinc98
East liverpool, US
May 28, 2023 7:59 pm EDT

These people accepted hundreds of dollars from me then closed may account for no reason they claimed they would refund me but would deny all my requests and disputes not only are they liars they are thief's!

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monica minjares
US
Aug 07, 2024 3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Austinc98

Is ít possible ór eveñ legal for lucky lands ñot to wanna let mé redeem after it çlearly said that I have won more than a million sweep çoins

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