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Olive Garden
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1.3 11 Reviews 1105 Complaints
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Olive Garden Complaints 1105

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J
4:46 pm EST
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I went to dinner with a friend on 12/4 around 7pm and the service was horrible it took 20 minutes for someone to come over after we were seated and when someone did he came with something we didn't even order yet very unorganized When we did get out order taken I ask for sprite soda he brought back a sprite with all these lemons in it no one ask for lemon...

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S
4:26 am EST

Olive Garden restaurant bathroom

I brought my elderly parents into your Jackson Mississippi store December 3 for lunch. How can you have a restaurant open and serving food, but no working bathroom for the customers. Its a shame. My mother is 79 years old and she urinated on herself because she didn't have a bathroom she could go to..She was embarrassed and i was embarrassed for her..The only thing that saved her from more embarrassment and humiliation is that she wore her big coat to the restaurant.Which by the way i had to place in the dry cleaners because she had to sit in the car with it on and it got soiled from her urine soaked pants.My God, what kind of business are you running.

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A
6:00 pm EST

Olive Garden service employees — waitress

To whom it may concern, I have traveled all over the world, and I like to eat at nice places.. Today, some friends and I ate at olive garden in grand island, nebraska, the foods was fine the service was ok, they were relatively busy, but, our waitress was absolutely gross... She actually had a large fake gold and fake diamond ring hanging down out of her nose, down to her upper lip, gross, I have eaten all over the world, never have I seen any thing as groos as she looked... I expect a waitress to look nice to the customers that she is serving... I do not like getting indigestion from looking at her, sorry, olive garden, but you can do better than that, if, you want to hire people that want to do that to themselves, at least just put them in the kitchen, so we, customers, do not have to look at them.. Thank-you... Al and friends

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L
6:44 pm EST
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I'm glad that me and my boyfriend were using our gift cards that we received otherwise I would've complained while we were still there. We went to the West Dundee location in IL. We expected to wait to be seated as we did for about 25 mins. But after we were seated we waited an additional 20 mins before our server even greeted us and when he did he said I'm...

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K
5:48 pm EST
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I never like to leave a bad review (as I was a restaurant mgr for 28 yrs) but after my bad experience for the 2nd time at this location I needed to have someone hear me out. I went to olive garden in brownsville, tx on 11/7/2019 at 1230pm I was asked if it was okay if she sat me in the bar area and told me it would be the same service as the dining area and...

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B
6:07 pm EST

Olive Garden sunday lunch

Mom and I had lunch about 1:00 today. She loves the salad it was soggy with dressing 2 olives, 2 peppercinas, a small amount of onions and tomatoes. Pasta was undercooked. The server never refilled our water or brought more bread that we asked for. We were so looking forward to it. A real disappoinment. It was wonderful the last time we were there.

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T
10:04 am EST
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On 1O/25/2019 some of my co-workers and I went to Olive Garden on Benson Dr. for our monthly Friday outing. Prior to going I called to make reservations for a group of ten, however upon arrival I noticed that five of my coworkers had actually shown up. When, we arrived I informed the hostess that we no longer needed a large table considering only five had...

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C
3:23 pm EST
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I went with my daughter last week and the service was horrible our waitress dissapeared the whole stay! We had to hunt someone down to even get our bill. We had the all you can eat salad and soup and I felt like it was a scam. If someone isnt there serving you, you cannot get refills lol it was ridiculous. This was the first time I left without leaving any...

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K
7:20 pm EDT
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I and several hundreds actually people here in Provo are boycotting your Restaurant! The best thing on your menu WAS Braised Beef Tortellini! I do not understand why you remove it from your menu! Only to turn around and put it back on at a later date. I have talked to employees who say people actually get up and leave because you no longer offer the Braised...

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D
11:01 am EDT
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We came in friday 10/25 we were running behind and told the server we needed all 10 orders to go we sat in the room with the big table, we all ordered big meals then the server never came back after 15-20 min I went and got the jess and told her what happened so she went and never came back, in 30min I went to get the mg julie and she came over and took or...

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S
3:39 pm EDT
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There were 10 of us dining at Olive Garden Saturday night celebrating my birthday. We had a reservation for 6:30. The service was so terrible that it took an hour just to receive our soup/salads and even longer to get drinks from the bar that were ordered prior to our food order. All we kept hearing were excuses and "we will get it as soon as we can". A...

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M
1:52 am EDT
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Olive Garden pasta bowl as advertised on tv

Recently, I went to one of your Olive Gardens because it said 10.99 pasta.

We soon found out this was just for pasta any add one were more expensive. This is bad advertising and miss leading.

Spoke with manager he was uncaring and said next time read the fine print.

This left a bad taste in my mouth and bad business.

I probably will not go back

[protected]

500 W Sierra Rd Coldsprings TX 77331

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Update by Manich11
Oct 27, 2019 2:07 am EDT

Olive garden is a their and liar

Update by Manich11
Oct 27, 2019 2:01 am EDT

You are a [censored] it is misleading dumass

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6:59 pm EDT
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Olive Garden gluten free pasta

For a long time my son who suffers from several food allergies was able to eat the gluten-free rotini safely at Olive Garden . Without any warning whatsoever Olive Garden change the recipe of the gluten free rotini to contain egg . My son has gone into anaphylaxis from consuming egg in the past, and today unknowingly consumed the gluten-free rotini. The only reason I realized it contained egg was because I am vegan and I had also ordered the gluten free rotini and I noticed it had an egg taste to it. We had to rush out of the restaurant to seek medical care because there was no warning or notification that the recipe changed . We are extremely frustrated and upset that the recipe was changed but more importantly that no warning was given and his life was risked because of negligence on the part of Olive Garden . If no reparations are offered we may have to resort to legal action .

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2:46 am EDT
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Olive Garden salad

First we sit on the table and the table was sticky look like was not clean than we orders the drinks and a took longer to brough out are drinks then they bring a salad and in the salad my husban found a hair was nasty we call the waitress and she only say sorry that's all she said she offer us another bowl of salad that was it the manager did not come out or say any thing

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12:05 am EDT
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The food was over cooked and tough. The waitress was unconserned. It taken more than thirty minutes to receive my drink . The revaoli was hard. The lasagna frittata were tough. The waitress didn't even ask how the food was. Due to having to be seated at the table and I had asked for a booth and was told none was available, yet, other customers were seated...

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A
7:10 pm EDT

Olive Garden chicken scampi/server

I've ordered the chicken scampi for years. The menu lists red onions as one of the ingredients. When the dish was served there weren't any red onions. Not a single one. I asked the server if I could have some. She proceeded to argue with me that the dish never had red onions in it. She said she'd ask the cook if he would prepare some, even though they'd never been served in it before and she adamantly disagreed with me that the menu listed them in it! When she came back, she said the cook said the peppers and onions are mixed together and he just pulls them out of a can and didn't get any onions. Out of a can? Her service was as lacking as her knowledge of your product. A disappointment for sure.

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9:21 pm EDT
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On Monday, October 8th at 11:30 a.m. my husband and I went to the Olive Garden in Madison, TN where we eat weekly. We ordered the dinner entree of chicken alfredo and alfredo with chicken and shrimp, as well as an appetizer. We purchased the dinner entree so we could also get the $5 take home entree. The waitress took our drink menu then brought us a tea...

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7:10 pm EDT
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On October 5th, 2019, I placed a phone order. Upon picking it up and going home I noticed the majority of my order was completely wrong. I ordered a kids meal of chicken tenders and pasta with MEAT sauce, and they gave me regular marinara. Then I ordered an adult ravioli entree with marinara sauce ON THE SIDE, which they put ON the pasta. In addition I...

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S
11:05 pm EDT

Olive Garden I purchased a spaghetti meal with shrimp and salad

I purchased my meal with shrimp n salad a nice pasta but got all the way home and noticed we had no breadsticks and it was raining so bad we couldnt go back hopefully they will. Reach out and give us our breadsticks. We wouldve gone back but they were closed [protected]@yahoo.com I usually get
Everything I ordered with salad and breadsticks in the bag with my pasta but today I guess they totally forgot ill look nexttime I order cause it makes everything u order come together. Now I have pasta without breadsticks my kids fav part.

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10:11 pm EDT
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On October 5Th my wife, Niece, her husband and I stopped to have a meal at the brand new Olive Garden restaurant in Vineland . Each couple chose to split a meal, one chicken farm, and one tour of Italy with salads and bread sticks which we do at another Olive Garden located in Mayslanding N . J . with no problem . When we put in our order and made a request...

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About Olive Garden

Screenshot Olive Garden
Olive Garden is a popular American casual dining restaurant chain that specializes in Italian-American cuisine. The restaurant was founded in 1982 in Orlando, Florida, and has since expanded to over 850 locations worldwide. Olive Garden is known for its warm and welcoming atmosphere, friendly service, and delicious food.

The menu at Olive Garden features a wide variety of dishes, including classic Italian favorites like spaghetti and meatballs, fettuccine alfredo, and lasagna. The restaurant also offers a range of soups, salads, and appetizers, as well as seafood, chicken, and steak dishes. Olive Garden is also famous for its unlimited breadsticks and salad, which are served with every meal.

In addition to its delicious food, Olive Garden is also known for its commitment to quality and freshness. The restaurant uses only the freshest ingredients in its dishes, and all of its sauces and dressings are made from scratch. Olive Garden also offers a range of gluten-free and vegetarian options, making it a great choice for diners with dietary restrictions.

One of the things that sets Olive Garden apart from other casual dining restaurants is its warm and welcoming atmosphere. The restaurant is designed to feel like a cozy Italian villa, with warm lighting, comfortable seating, and rustic decor. The staff at Olive Garden are also known for their friendly and attentive service, making every visit to the restaurant a memorable experience.

Overall, Olive Garden is a great choice for anyone looking for delicious Italian-American cuisine in a warm and welcoming atmosphere. With its commitment to quality and freshness, friendly service, and extensive menu, it's no wonder that Olive Garden has become one of the most popular restaurant chains in the United States.
How to file a complaint about Olive Garden?

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3. Writing the title: Summarize the main issue with Olive Garden in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Olive Garden, including key areas to mention, any relevant transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.
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6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
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Overview of Olive Garden complaint handling

Olive Garden reviews first appeared on Complaints Board on Feb 22, 2009. The latest review Food was posted on Jun 30, 2024. The latest complaint Food quality was resolved on Apr 15, 2023. Olive Garden has an average consumer rating of 1 stars from 1116 reviews. Olive Garden has resolved 79 complaints.
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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
    +1 (877) 500-9706
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    +1 (800) 248-4935
    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
    +1 (847) 428-1981
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    More phone numbers
  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 17, 2024

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