Playtika
Reviews and Complaints

Bonus symbols come up frequently with no bonus play. Won 145 million dollar jackpot on Double Comedy game. Never got the credit. This sucks.

My son, my daughter and I all have separate Slotomania games, but when I play mine, the points I make or lose transfer to their Slotomania also. This just started happening about a week or so ago. The Slotomania on their Facebook even says my name. Why? What has happened to the game? For example, I play and win 50 points, and then their games suddenly have the 50 points.

Recently the app will not load properly. Uninstalling and reinstalling it has been marginally successful. Powering the device off and on is not much better. The support link doesn't work at all. This issue has been going on for more than a week. I have tried all available avenues to remedy this. The app itself needs to be fixed! Also, the constant updating of the app likely contributes to the problems attempting to start it.

More than month was collecting cards for album, 5-6 hours played every day, made in game purchases, completed finally, thought gonna get huge wins or at least enjoy game for weeks, but trillion of coins was gone in 2 hours with a 1 - 2 miliion bets, tried different slots and 90% of time it was eating coins . Very greedy game, without good payouts . Their greed killed all the fun .

When gifting and receiving cards there is an issue with the cards disappearing from collection, when collecting cards they are there, when I go to send cards out out the cards are gone, it is disturbing to me and upsetting to the people that send the cards to me...this has been going on for a couple weeks and I ado not understand! I had been gifted 2 - 5 star cards there was only 1 in collection

Today i was playing princess frog and i got 50 spins then in the bonus spins i got 40 more well i count my spins and only gave me 50 that's a pretty good scam i spend money on coins 7 times in one day if it doesn't get you anywhere you just eats them rite up. I'm starting to get disgusted with house of funs have been a customer for six years and a devoted one i'm about ready to change that

The Playtika icon on the Bingo Blitz page is not loading. I tried Microsoft Edge, Chrome and Firefox but non of them worked. Please help. I am not getting any of my freebies. I sent a photo and you will notice the icon is continuously going in circles. Even when Bingo Blitz posts freebies on my page I cannot get them. The same thing happens. as you will see in the next pic.

I just got ripped off..I had 81 credits I went in Dublin room and I only bought 1 card at 42 Bingo bucks .. after that game ..it said I had only 11 BB left and if you add it all up I should had 39 BB left..
When I went out it gave me 28 bb..add that all up I should have had 67 bbs ..then I went to collect my bus for a INGREDIENT which was suppose to give me 70 bbs but it didn't WHAT IS GOING ON HERE?
THIS HAS HAPPENED MORE TIMES THEN THIS..I THINK YOU ARE RIPPING OFF ME AND SO MANY MORE
THERE IS NO NUMBER TO CALL TO EXPLAIN THIS TOO..
PLEASE GET BACK TO ME ASAP
THANK YOU
SHERRY NIRTH

So the new cubs game is rigged to lose. At first with only 3 puzzles, id complete sets. Occasionally I'd get a few puzzle peices packs with NO new peices, now with 10 puzzles, when I spend 450 tokens on a pack of pieces, 10 in a row have had NO new pieces. Seriously w.t.f.

Today I was playing one of my favourite slotomania games Secrets of the Himalayas.

The screen told me I had won the grand jackpot of $5, 008, 286.92.

However this amount did not transfer across to my total. I tried getting out of slotomania and back in again but this amount still did not get credited to me. I checked the amount of the new grand jackpot and it had dropped right
back to a very small amount.

I thinks it's pretty crappy that on the last day of the reunion you guys don't remind us to water the crops... of course you wouldn't because that results in a money grab. I'm sick of spending money on this game. As soon as I'm low on credits... I start losing... every single time! Then you reach executive level chef and no big payout... joke! I'll never spend another dime on this game again. I've spent a lot and have played since 2008. Done!

Not one to complain. I would win some lose some. Day before yesterday had a really good day and now today I have alot of concerns. Now I know that you all have a model to try to sell coins and other things, but I'm not happy. Win some lose some I get that but when winning alot I can tell it effects every game you play. I went from winning 5 trillion to almost a 4 billion. I usually wouldn't say anything if it was fair but I can tell segments of the games I play one part of the slot disappears and reappears to keep you from winning a bonus or a free spin. Also too when they are placed so far where the odds of hitting are not in your favor. Now the mini game some I don't mind, but can they please at least wait until the spin is over even when they are due? It complicates stopping the spin. Now I get it wouldnt be fair if all people did was win and same with losing, but when you don't win a little but at least out of ten spins and this could be exaggerated losing all the time people wouldn't want to play. I have switched games and played new ones and no one in real slotts has a lossing streak like that spending trillions with small bets and not even somewhat larger. I love the game but if all I'm going to do since I won big one time is lose I will probably quit playing. I'm not expecting anything free but just to be treated fairly. I maybe but for some reason I feel that I'm not being... Thank you have a wonderful day and please just like on your reviews on the play store not just send automated messages. We are human beings and I know you all have ot of programming. Thank hou

Bingo blitz has a feature running with balloons, today I won a star balloon worth 1000 credits. It never credited back to my account. I have sent copius emails to Bingo blitz . One message back from them sent me a statement showing that I was paid balloon credit, no where on that statement does it say 1000 credits credited to my account.. no one is listening or looking properly. I have been messaging them for 12 hours now.. is this really away to run a business by cheating people out of reward credits? Please fix this! [protected]@hotmail.com.. player name Sasha chick

When I go to Slotomania it spins without getting into game. I have tried many times in the past five days to go into the game to play and it is the same result, the screen spins and I left it one time for almost an hour and when I came back it was still spinning. There is a problem and I enjoy playing so much

I purchased a product and didn't get what the purchase was offering. Have spoken to the support team on 2 occasions and they are not being helpful at all. This is considered fraud. It was the dash max I purchased which would allow me to select a any card wild from my album, however when I went to select the card that I wanted it wasn't showing therefore I was unable to get the card.

I've been playing slotomania since the pandemic so i'm fairly new but it keep say connection lost so I restart my phone hoping to restart game didn't care if I lost the points just wanted to go back to game since it help me during the covid. I am hoping that someone can fix this problem for me. I tried last night after having quite a hectic day, I was babysitting all day since my daughter had surgery and is on pain medication wouldn't be able to care for my grandchildren, when dad got home from work I came home and tried to get on slotomania but had difficulty for it to even go to homepage where it lists all events and selections nothing tried for half hour gave up. Tried this morning nothing! Please can you fix this

I have played and lost over 100 billion coins on one game, Happy Lion Crack It, in Slotoquest and still can't finish it. I have bet high, low and in between. I have to win 180 B coins in Crack It. I am at 52%. I will never play another of their quests. Also, their new Dashes are ridiculous! I gave this game up once for about 6 months. I'm ready to GO forever!

Third time I'm complaining. Its getting worst instead of better. In the super dash, you want me to do 640 billions in a single spin 50 times.. I only have 4.5 t .I would have to bid 100 billions. After a few spin, I would be broke... fix it. I am starting to hate slotomania...spending to much money...its a joke

I've been playing the quest on slotomania. I always select easy. The "Big White" slot isn't awarding free spins according to the conditions set forth in the pay table. According to the pay table, free spins are to be awarded when one or more bear symbols are on a winning pay line. This isn't happening and is ruining my play experience. Is there an issue with the game? I'll attach a screenshot. The bear is clearly on a winning pay line and no spins awarded. Very disappointing.

This isn't the first time this has happened where I cannot keep a connection. I have worked repeatedly on it but may have to give up although I have quite a bit invested at this time. I have always enjoyed playing slotomania but am truly tired of trying. Everything else works perfectly except for slotomania. I have been a great customer and have been treated well... While the game is working. There is no way of connecting to the game for help as there is a minor connection and then it kicks me off. Help!