Playtika
Reviews and Complaints

I was playing Social Lift, Slotto Boss and had 22.2M "diamonds" in my account when we went to play the Boss game. At the end of the game, I accepted 384 as the multiplier. That should of given me 8 billion five hundred twenty-four million, eight hundred thousand coins. Instead it only multiplied my 384 multiplier by 1! I lost all those coins. What is going on with this?

I have been trying to load my Slotomania through Facebook and it will not connect or open. I keep getting connection lost even though my internet connection is strong and the app is up to date.

Jennifer DeWolf

If you are having trouble getting your network working don't blame it on my internet connection. My connection was working just fine.
On this date of 9/14/2021 yours not my connection was down. If you are having trouble getting people on the game because of your network problems just say so as much.

I was playing slotto boss and I was down to the final 2 selections. I was picking #4 and #23, but the computer picked #4 and #6 instead. Number 6 had the 1, 000 multiplier prize, that I lost out on because of the computer. This has happened to me before. I has between 4.0 and 5.0 diamonds in my bank. Instead I got a 10 multiplier instead of 1, 000. This gets old very fast.

Game worked perfectly fine for 2 months. Now it CONSTANTLY disconnects. After 10 to 20 spins it says I lost connection. It is honestly turning me off to the app as a whole. I have made no changes to my phone or even downloaded any other apps since getting Slotomania. I have put a good amount of money into it and I have 376, 000, 000, 000 coins I can't even use enjoyably

The Slotomania has offered a handful of players a promotion to break their piggy and that gives them game mania on a civil treasures. Of course not everyone received this including me. Stop being so unfair and offer the hand that feeds you the same deals. You discriminate and disgust your players. I contacted your so called support and they gave me nothing.

I have been playing house of fun free casino games for a while, I have paid quite a lot of money for coins, previous to the 17th August I had accumulated 400 million coins having won a major jackpot. when I tried loading to play it asked me to consent to a privacy policy which I did, then after loading it back up I had only 15k in the bank. Please can you look into this as although its "free slots" I have paid £100s over the last few years playing

Slow loading then it shuts off very often. Often that I lose because the Program closes and takes a long time to reload and I am out of the table. I have lost a lot of chips this way. Of course they chips that I won or bought. I am not impressed. It was not like this before. What is going on ?

For some reason, I have 2 SLOTOMANIA Games, One with a very small coin amount, the other I have over #billion coins with the level of over 12, 000. The small one needs to go. I can't get FB coins, nor email coins., This has been going on for about 5 days. Can't get support to understand what is going on. It's not any particular game, it's when I click on the link on FB, that takes me right to the SLOTOMANIA home page. That's where I get either the Small number of COINS or a hit & Miss LARGER ONE THAT I HAVE BEEN PLAYING to get to over level o, I know you guys can see behind the scenes, you see the history of my playing, and how many coins I play or with and my level. Don't understand why your support agents WON'T look at it to see which one I play. I am losing COINS.

Ive been requesting for years you block all payments to bingo blitz, you say not your n responsibility, it is as ive asked you several times to do it, you say its google pays responsibility, they say its yours, im very ill with disabilities so I rely on people using my bank and payment cards, unfortunately certain helpers are addicts to your bingo blitz which is why ive asked loads of times for payments to be blocked id like payments to be blocked and all payments returned at least the past 6 months worth even though theirs lots more
Bingo blitz i. D #[protected]

I was playing the happy lion game in the quest saga it is the 1st game on the 7th island. I had already completed the 1st and 2nd stars (missions) for that game, I was trying to complete the 3rd star (mission). Collecting stars helps you to unlock gates and chests containing prizes throughout the quest saga. To complete the 3rd star (in the happy lion game) you have to win a total of 3.7T in free spins on that machine. I had already won 2.9T out of the 3.7T. When I won the free spins feature, I activated the double your progress feature with gems, which doubles whatever wins, spins and literally anything required to complete the missions (stars). For example if you needed to win 5 of a kind 10 times with the double your progress feature activated you would only need to win 5 of a kind 5 times because it doubles your progress. It's the exact same with winning amounts. Anyway I started the free spins feature and won a total of 1.1T (2.2T with the double progress activated) so with that win and what I had already previously won being 2.9T, would take me to a total of 4.0T or (5.1T) in free spins wins all up and I only needed to win 3.7T. So even without double quest progress activated I should have received my 3rd star. I am not asking for much, just to receive what I absolutely won and am entitled to. 🥺
When I realised that the correct credits were not added to my 3rd star progress I notified customer support via chat and email and have had no luck in getting the matter resolved. I have attached all my communications with them for you to view as well as a screenshot taken when I realised the error and another screenshot taken last night when customer support contacted me saying that my account had been updated and I checked and that information was incorrect.
I would like some help to get the matter resolved as I am not having any help from customer support. Please help.

Lack of max chest reward for the clan chest. I have worked hard to achieve what I can and have so far. For years been a loyal player and without any complaints until now. I am not sure what could have become a reason for this but I haven't seen much of anything listing rules and or information that would be helpful to me and also many others that play this game! Please help fix this and explain things!
* Adding a list with rules and or information regarding the Clan and how everything works, etc would be a good useful idea! Thanks!
Sincerely, Slotomania Player -Brantley24
Email : B.[protected]@gmail.com

I have been playing this game for some time but when I reached Island 39 it stopped progressing. I completed the island filling all 18 stars but the game keeps saying I need one star per game to exit I have 18 stars. This has continued for several days and I cannot move on. I am afraid to reset the game on my laptop because I am afraid my progress will be erased, I would
like to continue through the islands but cannot.

Highway Robbery. SWINDLE. The MAX BET button is placed right next to the SPIN button to steal your winnings. It could be one of the best gambling sites, except for using this scam to steal your coins. Another Bernie Madoff game to trick customers out of their hard earned money. The only way you can prove this is unintential is to move or eliminate this MAX BET button as it is there only to steal and betray customers. You know it and so do customers who when tired or just by accident touch this button. When you eliminate this means to SCAM people out of their winnings, I will write a review for your site that will blow you away.

I had over 10 million in chips, when I lost power and when I got it back, I went to play and it started me from the beginning. I think I had $18, 400 in chips and sent me back to beginning status. BS

This company needs to be shut down! Blatant cheating and rigging. I have seen everything! All this company cares about is lining their pockets. Gets progressively worse every single day! Selling "virtual"coins for a ridiculous amount of money with no chance whatsoever of winning and keeping coins. The SECOND you increase your bet no more wins or bonuses for the player. PURE BLATANT RIGGING . THIS GREED FILLED COMPANY NEEDS TO BE INVESITIGATED RIGHT NOW! SLOTOMANIA VICTIM FOR OVER 10 YEARS !

I purchased a $399.99 bundle Friday Jun 4 and didn't get the items. I reached out to their support and by Sunday morning had confirmation that my problem was real and the agent asked what package I had tried to buy. I replied and never got another email, nor did I get my items. I sent emails daily since, with no response. I've also submitted a new case about the old case. No response except the automated one that they got my case.

Incident # INC17013280

I was playing bingo blitz and earned enough chocolate to buy an offer. I didn't receive my ingredient basket or my 4 vouchers for the pantry. My email is dubois.[protected]@gmail. I've played bingo blitz for 10 years now and really enjoy it. It's just glitches like this that spoils it. Especially when I've spent quite a lot of real money on credits etc.

Last night I was at level 491 then all of a sudden it went down to level 1 this is the second time in about 3 months that this has happened now I lost my full level and all the gift prizes I had worked so long and so hard to get.I want to fully have my status back and all my gifts.this is my 2nd email to you today my name is James lunetta.my email is [protected]@aol.com.please respond

This is the second that I have lost money overnight. I have both times lost around 250, 000, 000 each time. The first time about 3-4 weeks ago I revived an email from your support team that everything looked good and that I use it. Now last night again I played and turned off my game and just opened to see and have a balance of only 23, 000, 000. I want to know if this is the kind of business you operate. I have spent a lot of money in this game and enjoy but this is starting to piss me off. My UID#[protected].
Email is : gilbert.[protected]@yahoo.com.
Last time I didn't play your game for 2 weeks to find out the outcome which I was told that I played.
Please advise.
TY