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CB Fast Food Chains Checkers & Rally's I am done with rally's for good!
Checkers & Rally's

Checkers & Rally's review: I am done with rally's for good! 144

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12:00 am EDT
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Rally's at Airport Highway and Byrne Rd.in Toledo Ohio. We were in their drive-thru waiting on our food for 11 minutes. The crew were playing around and none of them were working on our order. I asked them how long it was going to be and they just looked at me like I was crazy. And like I was bothering them. They were really loud and just playing around. This is not the first time this has happened. But I can guarantee you that it will be the last time. I will not go to rally's again. It seems no matter which one you go to, the service is lousy. And on top of that our sandwiches were put together really sloppily. So I am done with Rally's for good.

144 comments
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Sharhondageorge
US
Aug 14, 2018 2:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Late night on the way home from work my significant other and I stopped here however out order was wrong he is allergic to pickles and it was some on not one but two of his burgers and well as missing condiments from the wings its to late to go back but it's really unacceptable

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Gene Prell
US
Aug 14, 2018 5:43 pm EDT

No service . 2 kids inside the store they seen me at window would not open it amd there was flies buzzing all over the inside of kitchen through the window. Never got served had to walk dow the street to a burger place called "5 guys "

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Jac’Quesha Brooks
US
Aug 15, 2018 12:29 am EDT

When I went to 4401 canrun road rally's on Wednesday 8/8/18 I ordered four two dollar meals then I got a spicy chicken meal and when I got home I didn't get a spicy chicken meal or my medium frie and when I called back nobody answer

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Marty1963
US
Aug 15, 2018 4:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fish sandwich was full of grease the bun was falling apart from the grease my husbands hamburger was salty and hamburger was hard on edges the chili was salty and taste like grease too i would like a refund or coupons to replace my meal.

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Alynn76
US
Aug 15, 2018 6:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have sent this 4 times

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Estrella ayala
US
Aug 15, 2018 11:10 am EDT

Took 45 minutes to give me my playing with girls though the walk up window and I was the only car there very disrespectful when I asked him how long will it take for my service he said can't you see I'm talking right now

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Joycevoyles
US
Aug 15, 2018 12:19 pm EDT

I will no longer patronize Checker's /Rally's because of their disrespect to the American Flag.

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Jamie Modica
US
Aug 15, 2018 9:37 pm EDT

We ordered 2, 2 for $4 meals and they didn't want to cook the chicken and then they said that they ran out of bacon but just didn't want to cook it. Attitudes were BAD

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David c McClellan
US
Aug 20, 2018 11:36 am EDT

This past Sunday me and my girlfriend went there and the survive was horrible it took over 30 min to get our food and the woman who works there called people to the window that I was at I will never go there again

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JessicaDior
US
Aug 20, 2018 1:15 pm EDT

Food was cold I was told that the fry station doesn't work so the fries are cold if held to long I ordered a slushee cup
Was dirty

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Fawnia
US
Aug 20, 2018 2:11 pm EDT

Wanted the wings for 9.99 got the ones for 19.99 asked for cheese sauce twice wasn't in the order, and waited over 20 minutes for the food. Absolutely ridiculous.

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Heidi Boyd
US
Aug 20, 2018 5:41 pm EDT

Went to Rally's in Indianapolis, Indiana, 3000 E. Washington St., hamburgers were under cooked, took them back employees were rude, and said burgers were done. I don't like my burgers with pink in the middle of them. I will not return to Rally's again
My name is Heidi Boyd, my e-mail is nanaboydheid1@yahoo.com

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Janalee Campbell
US
Aug 20, 2018 8:33 pm EDT

A limb from a tree on your lot fell on my property and needs to get cut down who do I call

It happened wednesday night

[protected]

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ertdf125lo
US
Aug 20, 2018 10:22 pm EDT

triple bistro stack was fresh and hot. quick service make us highly satisfied, we back all time this location.

patrico hickes.
23, haughwout ave, staten island, ny 10302.

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Tiara walker
US
Aug 21, 2018 12:15 am EDT

There was a black long string of hair in my food when u called to let them know nobody answered the phone and they forgot half my order

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Jessica08
US
Aug 21, 2018 4:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They talk to their works and customers any kind of way. Also there was a young lady by the name of krystal they was just very disrespectful to her. They really need to talk to their works and customers with respect. This was at the checkers on browsed and 27th ave in fort Lauderdale fl

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Misterjr Odom
US
Aug 21, 2018 4:35 am EDT

On May 6th I went to Checkers on Barrancas Avenue Pensacola Florida
I ordered the special you have on fish sandwich and a chicken sandwich that are $1.00 each, I was told by the young lady there that the special had ended and as of today May 8th I still see it advertising on TV I don't understand this.

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P001nice
US
Aug 21, 2018 4:38 am EDT

The employees are rude to customers not cleaning up after there messes we do not have a general manager at the moment very unquified people working here espeicially asst .managers /shift managers Lancaster ohio location I seen managers come in looking like there on drugs please help very unfortunate professional place to work

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Jessica Ashanti Turnage
US
Aug 21, 2018 4:39 am EDT

They had me back up behind poles just to stop they time and took an hour to cook my food. I'm very upset for the time it took just to get my food and they refuse to take two orders per one car. They refused to make my loaded shakes and had an attitude over the order-com.

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Antinene
US
Aug 21, 2018 4:57 am EDT

I bought my food today at your my Rally's location located on Chouteau and Grand in St Louis Missouri I order honey garlic boneless chicken wings which I got salty butter chicken wings the wait time was over the limit in the service was unappreciated I would like a refund or at least a free order of food please help me

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Farris Poole
US
Aug 21, 2018 5:18 am EDT

I never asked for ketchup and they filled my cup up wit ketchup packets to make it look bigger. I got a half cup of fries and packets of ketchup.

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Chantilly smith
US
Aug 21, 2018 6:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I visted the rally on superior ave in cleveland ohio an the service was slow an they didnt put all my food in the bag so i went back an spoke to the manager an he claimed to have given all the food the food was cold an sloopy

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Cortez Jackson
US
Aug 28, 2018 11:04 pm EDT

You just need to close the location it sucks always closes early as well

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Mom❤️👌
US
Aug 28, 2018 11:21 pm EDT

I order through drive thru today I felt so disrespected and they were laughing at us for no reason I ask Janisha what was so funny she stated nothing they kepted looking at us laughing 1720 Verterans Memorial Blvd in Metairie

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Terri Powell
US
Aug 29, 2018 3:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The burger was bad and cold, I ordered a Coke but got a Sprite, the fries were bad like they were from an old potato. The date was 2/1/18 at the Rallys on 28th St in Pine Bluff, Arkansas. No resolution because I went back to work.

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Tammy Riehle
US
Sep 01, 2018 9:13 am EDT

Managers should not be smoking pot on there break.

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Mr. Farris
US
Sep 01, 2018 11:00 am EDT

Every time I go to the Rally's in Flint Michigan on North Saginaw the store is always super nasty the employees are rude with ghetto mentality not professional at all it seems management doesn't care even after many complains to corporate..

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Michelle Binegar
US
Sep 01, 2018 9:46 pm EDT

The last 3 times I visited the Rally's on Smithville rd in Dayton Ohio My Fish sandwiches have been either over cooked or Old... and tonight I Sat in drive through for 15-20mins for 3 sandwhiches and the window guy was rude. My son told me the window guy was rude to him the other night and tonight I seen what he was talking about.

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WizKidd SilleV
US
Sep 01, 2018 9:50 pm EDT

Bought a 4 for 3 and a bacon cheeseburger and some fries the friend was undone the burgers are cold pop was all acid I'm very unhappy I asked if they could another cheeseburger he said they not allowed to add to the order st the window believe store num is #6251 I believe 13 and Utica checker off of Grosebeck

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Shandale
US
Sep 02, 2018 2:35 am EDT

Every time I got it's litwrally a 20 minute wait ... my fries are never fresh and I always have to come back and have them make fresh food. They messed up my order twice and Tammy the owner told me to come back I did and she wasn't there. This place is awful

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Montrice
US
Sep 02, 2018 2:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

She only cares about herself no one else, she runs the store poor and when she hired me she never told me a day to come back in and when I called to see when I called to see if I worked she told me I was fired. Then when everyone got paid I didn't so basically I worked for free and got fired for no reason.

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Kandy gard
US
Sep 02, 2018 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

2 white ladies and one black lady was veey rude to me 3 cars went thru the drivethru and i still didnt have my food.the bla k girl slammed the window in my face

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Withney
US
Sep 05, 2018 1:31 pm EDT

I ordered an ice cream cone and it was falling apart. When I asked the cashier (manager) to redo the cone for my toddler daughter, he was snappy and told me that it wasn't falling apart. He even went on to flip the cone over with an attitude before opening the top of the machine and dumping the ice cream back into the machine.

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Becky Cruz
US
Sep 05, 2018 9:31 pm EDT

They don't wear gloves the employees are rude there's no respect...the food is always greasy...managers are rude as well...the waits are really long to get food...

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Epp228
US
Sep 06, 2018 2:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ASKED me if I wanted to add bacon. I said yes. Then they DIDNT add it. They scammed me for profit. I would like this rectified or else I believe the business practices of this establishment are intentionally deceiving and unethical. I would hate to stop patronizing this place but if this is what to expect I must do it.

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Sean Murphy 12
US
Sep 10, 2018 8:05 am EDT

My son walked up to rally's at 8601 Preston Louisville Kentucky and stood at the window for 20 minutes even knocked on the window and was ignored I tried to call and was hung up on I will never eat there again

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Tyrrell
US
Sep 10, 2018 11:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm at the rallys on Hamilton ave in cincinnati ohio and I been waiting in drive through for 22 min. I pull up to window after cars clear and they inform me that I cannot place order due to their internet going down
This is the second lunch break a wasted here at work. What is going on?

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Kashara Atchison
US
Sep 10, 2018 4:38 pm EDT

A bug was in my son's drink. After drinking half of it he decided to eat the rest with a spoon. When he took the top off that's when he saw the bug!

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Stevejt61
US
Sep 10, 2018 9:16 pm EDT

On 9/22/2017 I visited the location at Gene's St. In downtown Saginaw and it took about 15 minutes to get someone to wait on me at the walk up window. I was walking away when someone finally open the window o take my order. They were not that busy at the drive through either.

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Lane9
US
Sep 10, 2018 10:25 pm EDT

my order written down did i wait with no problem because it was 9 orders. She gave me drinks and a tenth one i informed her i only order 9 meals she told me that my receipt said 10 but she never gave a receipt and than i had to wait she never gave my sandwichs which she said i had when she passed the bag print said 10 to get home be 1 short she

  1. Checkers & Rally's Contacts

  2. Checkers & Rally's phone numbers
    +1 (800) 800-8072
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    Customer Service
  3. Checkers & Rally's emails
  4. Checkers & Rally's address
    4300 West Cypress St., Suite 600, Tampa, Florida, 33607, United States
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  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
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I am done with rally's for good!
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