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CB Fast Food Chains Checkers & Rally's I am done with rally's for good!
Checkers & Rally's

Checkers & Rally's review: I am done with rally's for good! 144

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Author of the review
12:00 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

Rally's at Airport Highway and Byrne Rd.in Toledo Ohio. We were in their drive-thru waiting on our food for 11 minutes. The crew were playing around and none of them were working on our order. I asked them how long it was going to be and they just looked at me like I was crazy. And like I was bothering them. They were really loud and just playing around. This is not the first time this has happened. But I can guarantee you that it will be the last time. I will not go to rally's again. It seems no matter which one you go to, the service is lousy. And on top of that our sandwiches were put together really sloppily. So I am done with Rally's for good.

144 comments
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Tony Davis 82
US
Aug 27, 2019 8:29 pm EDT

The price an amount change every day., why on any ice cream cone I buy, , there are two line in the driveway only one open

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2013ams
US
Sep 02, 2019 6:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

In Marion u guys have mega Cheddar's advertising every where at restaurant but yet don't carry it told lady it was false advertising n she flipped on me n agured with me than said [censored] u to me n I said it back n flipped her off

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Yoruba
US
Sep 08, 2019 12:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's ridiculous to have something on the menu and be out of it for over a month. Everyday I go by after work and they say the same thing either out of the vanilla or don't have the ingredients to make it. The workers or either lazy or stealing because I know there are supplies being ordered. This location is terrible .

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Bryan Rogers
US
Sep 11, 2019 5:10 am EDT

on August 29th 2019I ordered six All-American cheeseburgers with no ketchup they all had ketchup I filled out this complaint online and never got a reply I'm here to have my order replaced and they don't want to replace my order I have my receipt but no confirmation from you so they're saying they're not going to replace my items

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Adrianperfect78
US
Sep 15, 2019 3:40 am EDT

Terrible food and lobby so dirty I couldnt even sit down anywhere good thing they made my food to go without me asking .

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Hickory29
US
Oct 08, 2019 5:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I drove to the drive-thru at 11:15 p.m. on Friday night and they informed me that they were not taking orders for 20 minutes they were all sitting outside

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Joshua Leznik
US
Oct 09, 2019 8:05 am EDT

I am routinely advised that the location is closed when the posted closed hours are several hours from the time I am there. I may be there at 1am(Thursday) and told they are closed, but their posted hours are till 4a. It happens all days of the week. The staff seems like they are telling people they are closed to keep from having to do any work.

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Abongile Mabhulu
ZA
Nov 18, 2019 4:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The cashier was very racist i ask cashier sample of cash back of 60 rnd she says she doesn't have but the customer was be hide me was given the R60. 00 beacouse of he's white iam black whn I ask the cashier where dd u get tht 60 u gave tht customer she reply wth attitude Audrey mohale she very racist

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Christopher Nathan gore
US
Dec 01, 2019 10:49 pm EST

I would please like to report that one of your employees brandie Nicole anstett works at the checkers in portcharlotte, Florida.this employee is using methamphetamines at work and also marijuana.this has to be addressed.

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Stephen Steele
US
Jan 11, 2020 8:52 pm EST

I ordered my food as usual. Then when I got home my bun was burnt black. The survice was slow and the food was cold! I have pictures and my receipt and I tried to call the store and nobody answered... I am displeased and i want my money back or a replacement! Truly this was unfair and I hope that you will make it right.

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Shelly martin
US
Feb 05, 2020 1:16 pm EST

I spent double the amount of money on food because we were unable to find out what deal for the day was. Turns out it was buy one rally's burger get one free. We spent close to 15.00 to eat when we could have spent half the cost . I feel you should have better posting of deals and your workers should be offering those daily deals at first comtact.

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Jennelle L Jarosz
US
May 09, 2020 9:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

my husband and I had a taste for something good and decided to go to rallies our favorite spot upon my husband returning home I noticed that our sandwiches taste like they were four days old they were completely dry the cheese was melted like it's been on there for a couple of days and the bread was hard.

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Haneen
North Olmsted, US
Aug 16, 2022 2:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello I recently when to Rally's 08/06/2022 and my order was wrong and so I told them they messed up my order because it's not the order I placed. They said they're busy right now and to come and replace it later and started laughing. I felt embarrased and that is not good customer service. AT ALL!

I never received a receipt either.

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Jacob Scott
US
Sep 05, 2022 6:43 pm EDT

I asked for additional packages of ketchup. I was told they could only give out three per order. I then asked for a refund and the manager was rude. Telling me to hold on. She shut the window and proceeded to text on her phone and complain about me to her coworkers as I could hear her through the window.

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Roberto rico
US
Oct 02, 2022 10:19 am EDT

The store on Morse Rd never have food and is only one or 2 people in the re not working I have complain before because the the store on 161 Dublin Granville rd takes double the work because Morse Rd don't want to work

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Cow Farm
US
Dec 03, 2022 1:16 pm EST

This is the worst commercial I have ever seen in my life and I will never visit a checkers or rally's ever again because of it

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Alibeyel Mathis
Athens, US
Feb 05, 2023 6:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ordered food on the app got to the location before closing time and was told they where closed and the funds would be refunded and they have yet to be in this is day 2 going on 3

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Jose Ay
Chicago, US
Apr 12, 2023 1:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cut the sandwich to share and discover how uncooked it was. It even had a piece of feather.

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Correia Ryan
US
Apr 15, 2023 6:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a full video of one of your employees purposely putting a hamburger bun sipping it on the floor we’re it’s wet and gross full of god knows what and serves it to a customer I’m so appalled by this I’m contacting a lawyer also I have ate at your place when I lived in Florida for years contact me at cryan8681@gmail.com

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Thomas Holt
US
May 08, 2023 4:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I picked up my online order and my order was not complete the milkshake machine was down so I need to be refunded thank you in advance

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Brandon Casada
US
Jun 28, 2023 4:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

How hard is it to get a order punched in and right checkers did not get my order right they gave me a kid size burger with no fries and no drink they want $15 an hour I would say no they can't even get a order right or punched in right y'all will not have my service again.

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J. C. (Maniac Mechanic)
US
Aug 03, 2023 3:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Online order placed 07/27/2023 at 2:58PM est

Check : 410138

Chandra Seibert

The order was for a Chedda Chedda Mother Cruncher combo with a root beer, as well as a Deep Sea Double Combo meal also with a root beer. I received a regular chicken sandwich regular rally burger and cold fries. What a joke!

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loretta lupa
Westland, US
Sep 24, 2023 3:11 am EDT

on sept.16 i ordered for the second time each time the hamberger it self was cold. i told the girl please make sure the burger would be hot. well another dissapointment. it would have been a very good burger . someone there needs to know how to prepare it correctly...training, training would be helpful, i dont know if i will return

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Amanda Sproat
US
Aug 10, 2024 12:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

So i went to rallys to order dinner when I pull up to speaker and guy says I'm doing door dash orders right now this was at like 4:16pm 8-1-24 at the rallys 118 N College St, Piqua, OH 45356 I seen someone post a post bout them last week bout they can't take no order because off something was wrong so i had to drive farther out to.get dinner

  1. Checkers & Rally's Contacts

  2. Checkers & Rally's phone numbers
    +1 (800) 800-8072
    +1 (800) 800-8072
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    Customer Service
  3. Checkers & Rally's emails
  4. Checkers & Rally's address
    4300 West Cypress St., Suite 600, Tampa, Florida, 33607, United States
  5. Checkers & Rally's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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I am done with rally's for good!
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