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Reliance Communications

Reliance Communications review: fraud / customer cheating! 134

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Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I will advice to Indian country people. Please do not take any mobile connections from RIM, because they are cheating with the customer like if you have post paid connections and if you are not going for itemize bill then your monthly bill goes too high as soon as you go for itemize bill your monthly bill amount will come down. Again they make you fool by generates duplicates call when call somebody that way they increase your bill amounts every month.

Beware!

134 comments
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DEO
IN
Sep 09, 2009 2:30 am EDT

balance got deducted CCE said caller tune had activated from my side but I did not activate any caller tune. pleaese resolve my problem and give my balance back otherwise I will take some other serios steps.

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Deepti Dubey
IN
Sep 10, 2009 11:58 pm EDT

Balance got deducted CCE said caller tune had activated from my side but I did not activate any caller tune. Please refund my money otherwise i will take some otehr serious steps.

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brijesh tiwari
IN
Sep 12, 2009 1:32 am EDT

sir, my no is [protected]. i m your reliance gsm prepaid customer. i am feeling very sad to inform you that now i m quiting your company due to a materail reason that is : my call deatil has been given to some other person without my consent, i havent give any application to your department but my call detail has access by other person from your reliance web world in agra . this is very unacceptable action conduct by your staff. i m reminding u that u cant give any detail without my consent according to TRAI. so i thing that u r guilty for this action and hope will take neccessary action against this act.
so i request u to take hard action against person who is responsible for that . u can inform me on my mobile no. as stated above within a week otherwise i will take legal action against u . thankyou
from- your customer - brijesh tiwari

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rajeev.m
IN
Sep 15, 2009 1:47 am EDT

reliance cdma custemer executives are worst.., i got a calertune without my permission they nt even put the comliant..

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vipin-tyagi
IN
Oct 03, 2009 12:21 am EDT

K/ A Manager costumer services,

I, have sent an email to disguard the caller tune from my mobile which you have assign without my consent but till date no action has been taken.

Is this the way of reliance to come out from the recession ! Please stop this nonsense. I don’t want any caller tone hence disguard this with immediate effect.

Vipin Tyagi
[protected]

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Anupam Gupta
IN
Oct 04, 2009 3:05 am EDT

for last 3-4 days i'm receiving call from some unknown numbers. These numbers are 11 digit numbers. I'm confused whether these numbers are authentic or not

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HEAR IS BIGGEST FRAUD COMPANY IS THERE
IN
Oct 19, 2009 5:17 pm EDT

OK.. This type of business cheating is smallest. Indian Highest Cheater is there. The company could cheated start over 55 years. The company +IRDA frauded to all over INDIAN PEOPLE. The company name called LIC. LIFE INSURANCE OF CHEATING...
If you are forget ofter to just paid of two years premium amount to palacy, the company did not given any returnable. The total cheating have earned upto 12lakhs crore rupees until now... Beware... Don't enter LIC polacy... I could paid in jeevanSri polacy upto Rs.42, 000, ofter 6 years ask to my return amount at Branch office. There office staff told to that 'your polacy labsed, we did not give any amount'. So, My Dear Indians request that don't enter in LIC. -Ashok. ****LIC

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Manish Giri
IN
Nov 24, 2009 10:33 am EST

Hi,

I am fed up with Reliance services because many times they activated there "per match cricket pack" and "callertunes" services of there own in my mobile number within 2 months time period and charged the price from my account. When I called to there customer care then executive told me that it was activated on your request. But neither I called to any reliance number nor sent any message to any reliance number. Still they said it was from your side. There customer care quality is very very very poor. All the executives don't know how to behave and interact to the customer. They have only one answer for all these problems that is it was activated from your side, we can't revert your money back. Most of the time when I recharged my account, they deducted 40-50 Rs with these fraud unnecessary services.

Hope I will get the proper response for my complaint.

Thanks-
Manish
[protected]

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Deepak Maheshwari
IN
Nov 24, 2009 9:43 pm EST

Hello
i m Deepak Maheshwari s/o. Sh. S. L. Maheshwari with mobile no [protected]
on my mobile in last 1 days i got message from reliance that
"Your Subscription to job on phone service has been activated at 30 Rs..."
and the 30 rs is deducted from my mobile prepaid A/c.
after that i call reliance customer care(*333) and complaint abt this
they say sorry and unsubscripted the job on phone from my mobile but deducted amount
not came back.
this few month its any time

plz help

Thanks regard

Deepak Maheshwari
M. [protected], [protected]
E-mail : [email]Deepakkota.in@gmail.com[/email]

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Mathivanan
IN
Nov 29, 2009 3:30 am EST

I havent see such a worst company(Reliance ) . I got new postpaid, even after 4 days they not activated. Erode (TN )Reliance Web world is much worst. Plz dont go for reliance, You will get angry.

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Prakash Bhatnager
IN
Jan 12, 2010 12:03 am EST

Please make working my no. [protected] i have made many calls to customer care and i have told to my retailers approx 100 times and i have submitted my documents 3 times. So please take action

Prakash Bhatnager
Pune

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joe_ubs
IN
Mar 30, 2010 2:14 am EDT

Reliance GSM GPRS setting for Apple iphone

it is very easy, in the settings-> general --> cellular date networks -->

apn name = rcomnet no other setting is needed.

switch 3G off and data roaming off.

hope it works for you too! CAO

but before subscribing to a GPRS plan please do read the following customer experience.

I, had subscribed for Reliance GPRS 299 unlimited browsing and unlimited download plan on March 4, 2010 & started using internet on my Apple iphone. I was shocked to see my bill now where in Rs 1400+ and 299 have been billed towards GPRS Charges as well as unlimited GPRS plan. I contacted the customer care for waiver of these 1400/- as i have subscribed to unlimited plans. Reliance customer care informed me that since apple Iphone has not been registered in the Reliance Phone database, so they will treat apple iphone as a computer and hence will continue to charge me GPRS charges even with unlimited plan! Is this not unfair on the part of the Reliance to charge me for net usage on my apple iphone at the same even with an unlimited plan. I have a same GPRS plan from vodafone & Airtel on my another apple iphone sets and i am being charged correctly without any additional charge. High Net Individuals please check all this before going in for a Reliance GSM connection. Anyways, if you are feeling cheated already, have patience wait till may 2010, then have your number ported to a better service provider like Airtel. I am also keeping my number [protected] on low usage till this happens.

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rajap sahani
IN
May 21, 2010 12:37 pm EDT

Relience Postpaid/prepaid connection lena ek musibat lene ke jaisa hai
ye madharchod relience wale ek saptah connection chaloo rakhte hai baad me band kar dete hai .cust.care se baat karo to bolta hai sala document jamaa karo sale sab bakavaas hai, mai to tang aa gaya hu aur ab dusra connection le raha hu ... ?

Mind It

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krinku65
IN
Jun 03, 2010 1:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

pls. give me complete varification why my mob.[protected] no.time to time barred

i m sumbit docement 3 times (shmt, Rajrani barta) id rashan card

call me on [protected], mail is krinku65@gmail.com

Regards
Rinku

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Shyam lodha
IN
Oct 03, 2010 9:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a user of Reliance CDMA mobile, My Prepaid account balance is getting deducted continiously since last two days.. I don 't know why? I called to customer care but they were unable to say anything.

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Shzzzzzz...
IN
Oct 12, 2010 7:49 am EDT

They are only for Money. No customer satisfaction they look for.

I've a net Connect internet connection, which they used to cut off whenever there is an 1 day delay in the payment...

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kunj
IN
Jan 25, 2011 7:57 pm EST

balance is getting deducted unnesserily... On msisdn. [protected]

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KANAKARAJ
IN
Feb 11, 2011 11:45 am EST

reliance mobile is a fraud operator.cheating customers in every respect.reliance will not repay any money if they owes to you. this people is corporate looters from customers. CUSTOMERS FOR GOD SHAKE IF YOU WANT SAFEGUARD YOUR MONEY, IMMEDIATELY SHIFT TO OTHER OPERATORS.I HV PROOF FOR EVERY COMMENT. RELIANCE OWES MY MONEY FROM DEC 2003.
NO BUSINESS ETHICS. IMMORAL PEOPLE.

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D S Desai
IN
Feb 12, 2011 11:46 am EST

Mera Rim No [protected] Bar Bar Mera Belencs Kat Lete He Khabhi Bolte He Sai Baba Pack Chalu Kiya Kabhi Bolte He Mitti Ke Rang Ki Suvidha Suru Ki He Matlab Mahine Me Ek Bar Kisi Bhi Vajah Se Belence Kat Dete He Bolo Me Kya Karu
Dasharath S Desai Ahmadabad

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vivek15
IN
Feb 13, 2011 3:53 pm EST

yes Reliance mobile are money suckers from its own customers, in my two reliance mobile too even after deactivated the sms pack, they routinely deducted the amount every month and suddenly the balance amount was came down without any calls made..Guys just use Mobility fecility and go away from this money suckers

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Reliance ka Damad
IN
Mar 09, 2011 9:53 am EST

Hey Follow,
thanks for posting these beautiful lines about reliance services.
I am very disappoint coz I have activated 1paisaSMS services in November 2010 and when I try to send SMS because of some technical fault, I was not able to send a single SMS after that I called Reliance Customer Care and he talked to me gently and convince me to de-activated this services. But next month, I received a message "your 1 PaisaSMS services has been renewal for next 30 day". And now its been 4 month and today I receive same message that my services has been renewed. I have talked to Customer Care executive, he suggest me to track my complain at 198 as I have complaint 2 days earlier. But they didn't solve and yes I use abusive language, but they are not picking my call.

I have an advice for reliance if they can't manage company economy at white level and is helpless to follow black ways, then they take the company for auction. As I am not much good in English.. So I can't express what I am feeling about reliance. I can give them a huge punch on his face who accept, "I am responsible for this fault and will do again".
F**k the reliance...
Never use reliance .

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gagsndeep
IN
Mar 18, 2011 5:11 pm EDT

sir i wanted to tell u that since from 6 month back...
u r not providing good service...ur network r very bad at many places...
many kind of services are activate on my mobile number, , , , , , , , ,
i complaint at service center also...but today also relaince network had charged me 30rs...without any service...
plzzzzz take action immediately...

my number is
[protected]

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riyariya
IN
Apr 11, 2011 5:16 pm EDT

Reliance = Top one Beggers from customers

Often many services are getting activated from my mobile without doing anything on my side.If we call the customer care, they are irritating us with the same line"Its activated from your mobile".Today this is the 6th time, they said some service was activated from my mobile.I just recharged with 15Rs and expected 10 Rs balance.I recharged in the afternoon before 1 o'clock.And my mobile was switched off till 4'o clock.And i checked my balance after 4'o clock.It was 1 Rupee.I called the customer care and enquired about it.They said the money was deducted today at 3 o'clock for activating some service.I said my mobile was switched off till 4'o clock.They keep on saying the same thing "Its activated from your mobile".Idiots!This is for my GSM sim.

And for my CDMA sim also i recharged with 15 Rs and checked after 4'o clock.The balance was 5 Rs.I earlier registered with non-disturbing for any service activation for this sim.I called the customer care.They, the idiots replied to me as some pending renewal charge for missed call alerts.I have never activated for this.What the hell they think of their customers.If the known people are being cheated like this means, how come the uneducated people?They just know to attend a call and cut it after talking.And for me also according to my alertness and knowledge six times.Some times i think, may be i used the balance.So how many times, im not sure about these beggers that i have been cheated.Even a begger gets money only after if we wish.So what name should be given to these beggers, RELIANCE.

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atul yadav
IN
Apr 16, 2011 8:18 am EDT

Balance got deducted Rs 51 today 16-04-2011 and i have been facing this kind of problem since last 3 months, they people are very fake giving wrong information to customer and making froud balance deduction...what once can do ?...

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Amit Bahot
IN
Apr 19, 2011 2:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir / Madam

I am using your reliance prepaid number for the last five years & was very happy with the reliance & its services.
Now to continue this relation I have decided to get my number postpaid from prepaid when I received call from reliance dealer or agent for this conversion.
The agent company name is “GV Communication” Address : 122/16/2, street # 1 (opposite Rajhdhani Public School), Main Sant Nagar, Delhi -110084, Phone NO : 011-[protected] & 011-[protected], 011-[protected] ; having Super DSA Code : [protected]. I call their executive in my office for document collection & fees of Rs 250 with receipt on 4th of April, 2011. They assured me that my number will be converted into postpaid plan in next 3 days. My verification from reliance was OK but still 15 days passed my number is not activated into postpaid. Agent is not picking my phone & if they picks from other number they always misguide me & said we will let you know but they never call.

I also call reliance customer care but they said only agent will solve this problem; but agent don’t want to take it seriously. Now I am situation of very helpless & very upset with this and may discontinue your service.

I believe that you will take serious action against agent & help me to activate my postpaid number.

My details are :
Name : Amit Bahot
Mobile No. : [protected]
Address : H. No. 431, 432, Block-G, Sultan Puri, New Delhi-110086

Waiting for your positive reply.

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gouda
IN
May 14, 2011 10:12 am EDT

plz dear all disconnect the all reliance connection

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Mukeshsca
IN
May 25, 2011 3:31 pm EDT

Reliance has deducted Rs.30/- from my a/c on 22/04/2011. I given complaint with customer care also. But still now they have not given my money back. They told that they have activated an pack by name "Life News". But until now i have not received any SMS alerts for that pack. They are cheating by mentioning that.
They are making fake promises daily that your money will be given back but they are not acting on it.
Please take serious action

rahul248
rahul248
IN
May 26, 2011 8:31 am EDT

maine reliance gsm ki post paid number liya tha jo mai ne band kar diya hai per mera diposit mony abhi tak muje vaps nahi mila hao muje number band kre 1saal ho gaya hai aur mere saaare bill time to time paid huye the per customer care se muje koi responce nahi mil raha hai

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RCOMcare
IN
May 26, 2011 8:54 am EDT

Hi,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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RCOMcare
IN
May 26, 2011 8:55 am EDT

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

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Anil422
IN
Jul 09, 2011 8:23 am EDT

Hi

Iam Anil. I'm the regular user of Reliance GSM for the last one and half year. For the last few months they are deducting Rs. 30 from my account regularly for the caller tune. And its really a waste to get help from customer care. Iam getting a message every month for CRBT service with a message to unsubscribe - "TO UNSUBSCRIBE SMS UNSUB 1003 TO 155223" Each time Iam putting this subscription message but nothing happened. Can you please help me in that or I should file a case on some other place?

Thanks n Regards!

My No. is: [protected]

Anil Kumar

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RCOMcare
IN
Jul 10, 2011 9:23 am EDT

Hi Anil,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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asingh-rajesh
IN
Jul 16, 2011 9:39 am EDT

Hi,
My name is Rajesh Kumar Singh and was a customer of reliance net connect broadband plus services (my Reliance number is [protected] and Account No is [protected]).
14th or 15th April 2011 was requested to terminate my account and was paid my entire outstanding amount, but yesterday (15th July 2011) have got another mail to pay bill for Rs260.29 and today (16th July 2011) have again called to customer care center and they told me that they got request to put my connection for safe custody mode and that’s what I need to pay the amount and raise another request to start/stop my connection.
I want to raise a complaint against to Reliance communication to stop cheating customers with false information. I strongly believe that Reliance definitely has some special strategy to cheat their customers and giving very special training to their executives as well, how to cheat customers.
In addition, I want to say that was using reliance broadband service for more than 7 months and I never got more than 50 KBPS speed from them, I called many times to them and every time they were telling me that they have some problem with network and soon they will resolve the issue. But it never happened.
I would also like to spread this message to all reliance users to be careful if you are using reliance product and be careful with communicating with them and ask them to send an official mail for each request. If you are not a reliance user and planning to go for reliance, please take my advice and think twice.
Thanks!
Rajesh Kumar Singh

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RCOMcare
IN
Jul 17, 2011 7:32 am EDT

Hi Ankush,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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RCOMcare
IN
Jul 17, 2011 7:33 am EDT

Hi Rajesh,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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RCOMcare
IN
Jul 18, 2011 5:33 am EDT

Hi Rajesh,

We tried to contact you on the number mentioned by you, but were not able to speak with you as the number was not reachable. In future, you may also write to us at http://on.fb.me/fzplqp for the assistance required.

Regards,

RCOMcare

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Himanshu soni
IN
Jul 18, 2011 10:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear people,

Please find the below mails and see what they are doing?

Re: Wrong number registered
Hide Details
FROM:
Himanshu Soni
TO:
RCOMNodalOfficer.UPW@relianceada.com
Message flagged
Monday, July 18, 2011 12:13 PM
Message body
Please let me know what kind of nodal officer are you? If you are not able to take action on the below mail? I am still getting calls from your office. I have just received a call from [protected]. And I am getting calls from this number from last two years. I think you are not able to understand english. Isiliye ab main apko hindi main samjhata hoon. Aap ke yahan se mujhe pichle do saalon se call aa raha hai aur wo bhi Ramit arora ke naam se. Ye saala hai kaun jisne mera number aapke database main register karwa rakha hai...? ab aap dekho main is mail ko bhi copy paste kar raha hoon...aur apko ek link send kar doonga jahan jahan ye mail post hogi...hadh hai kisiko itna pareshaan karne ki.

Himanshu Soni

From: "RCOMNodalOfficer.UPW@relianceada.com"
To: RCOMNodalOfficer.Delhi@relianceada.com
Cc: Himanshu Soni
Sent: Monday, July 4, 2011 1:00 PM
Subject: Fw: Wrong number registered

Dear Team,

Kindly Refer to Customers complaint in Trailing Mail & do the Needful as Customer is mapped to Delhi Circle.

Warm Regards.

Nodal Officer
UP West & Uttaranchal
Direct Number : [protected]
Fax Number : [protected]

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

For further details you can call at our Nodal Desk [protected] Monday - Saturday (excluding 1st & 3rd Saturday and National & public holidays) between 9.30am to 6pm or write to us at RCOMNodalOfficer.UPW@Relianceada.com with case id of previously registered case at Call Center.

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

----- Forwarded by RCOMNodalOfficer UPW/Services/RCOM/RelianceADA on 07/04/2011 03:08 PM -----From: Himanshu Soni
To: "Rcomnodalofficer.UPW@relianceada.com"
Cc: "reliance.care.ebill@gmail.com" , "Rcomnodalofficer.Delhi@relianceada.com" , "customercare@relianceada.com" , "Rcomappellateauthority.Delhi@relianceada.com" , "Rcomappellateauthority.UPW@relianceada.com"
Date: 07/02/2011 04:57 PM
Subject: Re: Wrong number registered

Wot the hell is this? Why I am getting call again and again from your office? Are you guys mad or what? Dont you have manners or thinking power to grab this and accept this that I am not Ramit arora then why are you calling me again and again from last two years? I am going to complaint for this at consumer court now. And also I am not gonna suggest anyone to be the customer of Reliance in my Future. I am also going to post this mail on internet so that every one can see that what you guys are doing...?

Himanshu Soni

From: Himanshu Soni
To: "Rcomnodalofficer.UPW@relianceada.com"
Cc: "reliance.care.ebill@gmail.com" ; "Rcomnodalofficer.Delhi@relianceada.com" ; "customercare@relianceada.com" ; "Rcomappellateauthority.Delhi@relianceada.com" ; "Rcomappellateauthority.UPW@relianceada.com"
Sent: Friday, June 17, 2011 8:45 AM
Subject: Re: Wrong number registered
Waiting for your response...

--- On Thu, 6/16/11, Himanshu Soni wrote:

From: Himanshu Soni
Subject: Re: Wrong number registered
To: "Rcomnodalofficer.UPW@relianceada.com"
Cc: "reliance.care.ebill@gmail.com" , "Rcomnodalofficer.Delhi@relianceada.com" , "customercare@relianceada.com" , "Rcomappellateauthority.Delhi@relianceada.com" , "Rcomappellateauthority.UPW@relianceada.com"
Date: Thursday, June 16, 2011, 7:07 AM

Dear Sir/Madam,

Please not that my number [protected] is added in your database with the name of Ramit Arora. I am getting calls from your office from last two years. I am continuously telling them to not call me again again as I am not Ramit Arora. I had talked to the executive of your company and he told me to send a mail to reliance.care.ebill@gmail.com and you can find the below mail on the same. They did not took any action on it. I would like to tell you all that I had activated do not service (DND service) on my number and if I will get any call in future from your office, I am gonna take strong action on the same. I will made a case against your company. As your executive told me today to send this mail on rcom.co.in and it is wrong ID. Why are you all are making a person fool?

I strongly need a confirmation message in written from your office that I am not gonna have any call from your office again. I am sending this mail to all the officers just because they are not listening to me from such a long time. request you all to please take action on the same.

Regards,
Himanshu Soni
Noida
[protected]

From: Himanshu Soni
To: reliance.care.ebill@gmail.com
Sent: Tuesday, February 15, 2011 2:19 PM
Subject: Re: Wrong number registered

Dear Sir,

Please note that my name is Himanshu Soni and my number is [protected]. I am getting calls on this number with the name of Ronit Arora. I am requesting you to please un-register my number from your database so that I will not receive any wrong calls from your office.

Request you to please do the same as soon as possible. I am getting the wrong calls from your office from last one year. I had made many complaints in your office and every time they told me that Mr. Ronit Arora has diverted his calls to my number...

Please request you to advice on the receipt of this mail.

Regards,
Himanshu Soni

The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.

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Himanshu soni
IN
Jul 18, 2011 10:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear People,

Please see in the below mails what the hell are they doing with me from last two years..

Re: Wrong number registered
Hide Details
FROM:
Himanshu Soni
TO:
RCOMNodalOfficer.UPW@relianceada.com
Message flagged
Monday, July 18, 2011 12:13 PM
Message body
Please let me know what kind of nodal officer are you? If you are not able to take action on the below mail? I am still getting calls from your office. I have just received a call from [protected]. And I am getting calls from this number from last two years. I think you are not able to understand english. Isiliye ab main apko hindi main samjhata hoon. Aap ke yahan se mujhe pichle do saalon se call aa raha hai aur wo bhi Ramit arora ke naam se. Ye saala hai kaun jisne mera number aapke database main register karwa rakha hai...? ab aap dekho main is mail ko bhi copy paste kar raha hoon...aur apko ek link send kar doonga jahan jahan ye mail post hogi...hadh hai kisiko itna pareshaan karne ki.

Himanshu Soni

From: "RCOMNodalOfficer.UPW@relianceada.com"
To: RCOMNodalOfficer.Delhi@relianceada.com
Cc: Himanshu Soni
Sent: Monday, July 4, 2011 1:00 PM
Subject: Fw: Wrong number registered

Dear Team,

Kindly Refer to Customers complaint in Trailing Mail & do the Needful as Customer is mapped to Delhi Circle.

Warm Regards.

Nodal Officer
UP West & Uttaranchal
Direct Number : [protected]
Fax Number : [protected]

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

For further details you can call at our Nodal Desk [protected] Monday - Saturday (excluding 1st & 3rd Saturday and National & public holidays) between 9.30am to 6pm or write to us at RCOMNodalOfficer.UPW@Relianceada.com with case id of previously registered case at Call Center.

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

----- Forwarded by RCOMNodalOfficer UPW/Services/RCOM/RelianceADA on 07/04/2011 03:08 PM -----From: Himanshu Soni
To: "Rcomnodalofficer.UPW@relianceada.com"
Cc: "reliance.care.ebill@gmail.com" , "Rcomnodalofficer.Delhi@relianceada.com" , "customercare@relianceada.com" , "Rcomappellateauthority.Delhi@relianceada.com" , "Rcomappellateauthority.UPW@relianceada.com"
Date: 07/02/2011 04:57 PM
Subject: Re: Wrong number registered

Wot the hell is this? Why I am getting call again and again from your office? Are you guys mad or what? Dont you have manners or thinking power to grab this and accept this that I am not Ramit arora then why are you calling me again and again from last two years? I am going to complaint for this at consumer court now. And also I am not gonna suggest anyone to be the customer of Reliance in my Future. I am also going to post this mail on internet so that every one can see that what you guys are doing...?

Himanshu Soni

From: Himanshu Soni
To: "Rcomnodalofficer.UPW@relianceada.com"
Cc: "reliance.care.ebill@gmail.com" ; "Rcomnodalofficer.Delhi@relianceada.com" ; "customercare@relianceada.com" ; "Rcomappellateauthority.Delhi@relianceada.com" ; "Rcomappellateauthority.UPW@relianceada.com"
Sent: Friday, June 17, 2011 8:45 AM
Subject: Re: Wrong number registered
Waiting for your response...

--- On Thu, 6/16/11, Himanshu Soni wrote:

From: Himanshu Soni
Subject: Re: Wrong number registered
To: "Rcomnodalofficer.UPW@relianceada.com"
Cc: "reliance.care.ebill@gmail.com" , "Rcomnodalofficer.Delhi@relianceada.com" , "customercare@relianceada.com" , "Rcomappellateauthority.Delhi@relianceada.com" , "Rcomappellateauthority.UPW@relianceada.com"
Date: Thursday, June 16, 2011, 7:07 AM

Dear Sir/Madam,

Please not that my number [protected] is added in your database with the name of Ramit Arora. I am getting calls from your office from last two years. I am continuously telling them to not call me again again as I am not Ramit Arora. I had talked to the executive of your company and he told me to send a mail to reliance.care.ebill@gmail.com and you can find the below mail on the same. They did not took any action on it. I would like to tell you all that I had activated do not service (DND service) on my number and if I will get any call in future from your office, I am gonna take strong action on the same. I will made a case against your company. As your executive told me today to send this mail on rcom.co.in and it is wrong ID. Why are you all are making a person fool?

I strongly need a confirmation message in written from your office that I am not gonna have any call from your office again. I am sending this mail to all the officers just because they are not listening to me from such a long time. request you all to please take action on the same.

Regards,
Himanshu Soni
Noida
[protected]

From: Himanshu Soni
To: reliance.care.ebill@gmail.com
Sent: Tuesday, February 15, 2011 2:19 PM
Subject: Re: Wrong number registered

Dear Sir,

Please note that my name is Himanshu Soni and my number is [protected]. I am getting calls on this number with the name of Ronit Arora. I am requesting you to please un-register my number from your database so that I will not receive any wrong calls from your office.

Request you to please do the same as soon as possible. I am getting the wrong calls from your office from last one year. I had made many complaints in your office and every time they told me that Mr. Ronit Arora has diverted his calls to my number...

Please request you to advice on the receipt of this mail.

Regards,
Himanshu Soni

The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.

R
R
RCOMcare
IN
Jul 19, 2011 5:55 pm EDT

Hi Himanshu,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

R
R
RCOMcare
IN
Jul 20, 2011 7:07 am EDT

Hi Himanshu,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

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