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Ruby Tuesday Complaints 527

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7:49 am EDT
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Ruby Tuesday discrimination

"racism at ruby tuesdays" I found out that the ruby tuesdays - in aiken, sc is very racist! They hire black people because they have 2 then they try to over work the back people. They cant stand seeing a black person to work in the front of the house, or become managers. And there are alot of people that u think that they your friends but they not because of the color of your skin.. I would not eat there because I would not even trust them with my food at all they might spit in it trust me I know. They do not like blacks at all. I heard that somebody turnd the tables around on them and so that person can play the same game they was playin & they did not like it at all I know im not eating there after I heard about that mess! I'm sure that I will not eat there.. I'll eat some were else like fridays or something, I recommend others to do the same.. Www.Topix.com / forum / com / ri / ​tgrdumi9utc4kvn90
Other reports:
Ruby tuesday age discrimination | ruby tuesday, inc. Plot...
Ruby tuesday age discrimination posted tue november 29, 2005, by david f. Written to ruby tuesday, inc. Write a letter to this company. My 16 year old son is having a...
Www.Planetfeedback.com / ruby+tuesday+inc / ​plot / script / ruby... - cached

Ruby tuesday sued for age discrimination | employment law...
Legal news for tennessee employment attorneys. The eeoc sued ruby tuesday for age discrimination against applicants. Equal employment opportunity commission
Www.Justicenewsflash.com / 2009/10/06 / ​ruby - tuesday - sued

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sajit88
MY
Sep 07, 2012 8:45 am EDT
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life is short, let us make our temporary life beautiful and happy

mrbose
mrbose
Rohnert Park, US
Aug 28, 2012 10:45 am EDT
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lady you're so full of crap, anyone who wont share you views are racist

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RACISTBIGGOT
Colby, US
Aug 28, 2012 8:05 am EDT

Your a dumb ### lady. Shut the hell up. All of your articles make absolute no sense you dumb ###. When you go to the store. DAMN CLERK IS RACIST. When you get bad service. RACIST. When your job gives you overtime. RACIST. When the mechanic can't serve you right away. RACIST HILLBILLY. You just hate white people. Your the dumbest piece of ### I've ever seen.

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7:16 am EDT
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Ruby Tuesday food and flys

Not long ago we went to Ruby Tuesdays and we had a wonderful quiet dinner and decided to go back again, Oh well, the Asian ribs I ordered were so dry I could not swallow them without water and most of the time during dinner we had to swap flies so they would not land on our food. even thought we made a comment to the waitress there was nothing but a smile as a solution to the problem. we will not go back again, we can have a picnic with flies we don't need them in a suppose to be great restaurant,

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mchankov
Ronkonkoma, US
Aug 06, 2012 9:23 am EDT

Really? Flies can be in a restaurant.. what did you expect them to do for you? Im sorry your food was bad but it does happen at times even at great restaurants especially if they are franchised.

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SonOfDad
Joliet, US
Aug 06, 2012 7:51 am EDT

I was expecting the Rollingstones to come out and play a tune.

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6:44 am EDT
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Ruby Tuesday food

Terrible food. My husband loves Ruby Tuesday ribs & we had a coupon so we went yesterday. We went to the same location last year & swore that we would never come back, as the server took our order & never came back. We had to hunt down another employee to get our food, but we never got the check. We left $40.00 on the table and walked out. So we tried again. It took over an hour (in a very empty restaurant) to get our food. My husband ordered the ribs, they were cold and tasted microwaved, his baked potato was brown and spaghetti squash was very undercooked. I ordered a medium rare steak which came very cold, well done, and tasted old. I ordered an baked potato & got microwaved mashed potato, and broccoli that was over the top salty. We ate a very small amount and asked for our check. The server did not even notice that we did not eat the food nor ask if we were satisfied. My husband paid the bill, I don't know why, I would have refused. So now it is official NO RUBY TUESDAY EVER EVER AGAIN.

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4:43 pm EDT
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I received a coupon on line for my birthday It was for a free hamburger and two sides. We went to R. T.'s and the waitress did not give it to me because she said there was no code. I printed it the way they told me too. It was a picture of a Bacon Cheeseburger and had all the details on it. I can fax the coupon if necessary

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1:29 am EDT
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Ruby Tuesday burnt food and all salad plates had food on them

We had reserved a table for five. When we arrived they had no table reserved.This is the second time this has happen to us. As soon as you walk in the place smelled bad. "ALL" the salad plates had food stuck on them. We asked to see the manager and NO ONE came. When we got our food it was burnt. My grandaughters, chicken tasted bad like old grease. I filled a complaint on line and of course the manager called and said how sorry she was. I'm going to call our health dept.to file a complaint.I also and trying to call guest services department. My husband had a liver transplant and we have to only eat at A rating resturants. Oh when the clean plates for the salad bar where placed at the salad bar, we didn't want to try the bar. It really turned me off. The big ### chairs that they are now using is a fire trap. One can hardly get around to get to the salad bar and the restroom.as well as to leave the resturant. I will NOT eat at that RUBY TUESDAY

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Idocare
Washington DC, US
Apr 30, 2012 5:31 am EDT

What is it exactly you want?

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4:04 am EST
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Ruby Tuesday waitress

We normally have a great experience every time we dine at Ruby Tuesdays in Pocomoke, Md. but tonight that all changed. We regularly eat @ this location so we know about the waitress having to tell us about the shrimp fondue by the time she delivers the drinks. Normally they do...except for tonight. She asked if we wanted an appetizer. So, she brought the drinks & didn't mention the shrimp fondue. So when it came time to order we brought this to her attention. She said, "I didn't"? We said no mam you didn't. So she put the order in. While we were eating our meal she came back & proceeded to tell us that she did mention it & when we told her what was said she continued to tell us we were wrong but " that was ok". That small "argument" upset us because for 1 she was wrong & for 2 she came back 15 minutes after the order was put in to argue about it. But what really ticked us off was the receipt was altered in such a way that when we got home to add it up we actually paid $7.99 extra which was the cost of the shrimp fondue. I do not like dishonest people & we were treated wrongly. I did not get the waitress' name but there is a name & possibly an employee ID number. The number is 740 & the name beside that is Lakeny C. The restaurant phone number is [protected]. I don't think such a dishonest person should be working for you. How many more people has she done this to? Thank you...

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VeniceO9
US
Mar 04, 2012 4:49 am EST

THE ACTUAL DEAL IS A FREE APPETIZER WITH ENTREE PURCHASE, NOT SPECIFICALLY SHRIMP FONDU YOU FACKING ###. YOU GAVE THE WAITRESS ### FOR NOTHING, BECAUSE SHE DID MENTION THE APPETIZER AND DID DO HER JOB.

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5:59 pm EST
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Ruby Tuesday smoking in a no smoking zone

Me and my family visited your restaurant this evening (29th feb 12) for dinner.
Even though you have a smoking zone these two boys were given a hookah to smoke. Me and my 8 year son are allergic to smoke. On calling the manager on duty he simply moved them to another spot in the smoking area three tables away from us and not in the smoking zone
Ruby's tuesday
Saket
Pvr complex
New delhi 110017
India

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5:28 pm EST
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Ruby Tuesday upper management

February 28, 2012

Copy of Letter sent to Corporate Office

I am a frequent customer of your restaurant in Concord NC. I eat there at least 5-6 times a month. Whenever I have gone to that restaurant the staff and the managers have been gracious, friendly, and professional, the food is wonderful, the service excellent, even when they have a line stretching out the door, I have never felt rushed or ignored, but what I witnessed in the last week is just offensive. There was a woman manager there on Saturday 2/25, an employee of yours!, I believe her name was Ann, I have seen her in there a few times before, I later was told that she is upper management in your company? I watched her belittle the employees, she was so mean and degrading that I was embarrassed for them, her attitude with the customers was just as bad, when another customer motioned for her to come to their table, she dismissed them as if they didn’t exist, and then she sent someone else to deal with them and whatever issue they had! But, again the way she talked to the staff with no regard for who could see or hear them is disgusting.
I have always loved going there, I have taken clients, and I have gone with friends, this was my "go to" restaurant, but after witnessing her and realizing that this is the type of people that you employee, I am going to have to rethink my choice.
I know that I am only one person and in the great scheme of things my opinion will hardly matter, but this woman, Ann, truly gives your restaurant, and your company a bad name.

Thank you for your time
R. Jacobs

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Update by rjacobs36
Feb 28, 2012 5:31 pm EST

THIS COMPLAINT IS FOR RUBY TUESDAY IN CONCORD NORTH CAROLINA!

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4:03 am EST
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Ruby Tuesday service and food

On Friday Feb 17, 2012 my husband and myself went to this restuarant to haave lunch around 1:00 pm we went in and stood at the hostess station for 5 minutes was never acknowledged so we sat at the bar area. While waiting on server noticed several tables not bused. Finally the server came to us and asked for drink ordered water and tea. The employees were loud and couldn't hear ourself talk. When we ordered I ordered the salad bar with mini's and my husband ordered ribs and salad. We went to get our salads the bar was picked over and some things looked dried out so I was able to get something I thought the broccoli salad tasted funny and the ranch dressing wasn't fresh. Then the server brought out the garlic cheddar biscuit it was almost black on the bottom and hard and could break a window if you threw it. The food came out after noticed sitting in the window for over 5 minuites. My sliders where charbroiled on the bottom to where you couldn't eat it. My husbands ribs were burnt (charred) dried out and no flavor the rice tasted like it was made early morning. When we let the server know she acted like now big deal and then I guess it was the manager came up and took it from us and unpolietely said it was on them. So we got up and left and will not stop there again on our future travels and will not go to another Ruby Tuesday again as far as I'm concerned. I may have reconsidered going to another but I was sick all night after we got home and it was long 2 hour trip back home. I hope someone will do quality assurance check on the restuarant.

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12:50 am EST
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It is a wonder this restaurant is still in business. Tonight we went there to join a birthday party. A couple of things to point a finger at was: Serving drinks with rotten lime fruit in them. NOT COOL. Second the food was burned. Cauliflower is supposed to be white in color but this was scrapped of the bottom of the pot, had a burned taste to it and wa...

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7:45 pm EST
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I went to Ruby Tuesday's on Sat Nov 26th I was there with my girlfriend and another couple to celebrate my birthday dinner. while there the host stated that they have a no baseball hat policy and pointed to a handwritten sign that stated there were no baseball hats allowed. I asked him why were there no hats allowed and he stated because there was an...

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3:57 pm EST
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Ruby Tuesday abuse of employees

I have been a customer at this particular Ruby Tuesdays a few times and witnessed abusive behavior by the manager there. She berates the employees in front of customers. One of the three times I visited with my family, we could hear yelling in the kitchen. When I asked our server what was going on, she admitted that the GM (I assume General Manager) was yelling at someone. I asked her if this was normal and condoned by Ruby Tuesday's corporate policy, she replied that it must be since it happened all the time and no one did anything about it despite complaints. This managers was using derogatory words to whomever she was speaking. It was awful. Since that incident, we have been two more times and she is very disrespectful and downright mean to her employees. This is what Ruby Tuesday's stands for, and our family (and as many of our friends as possible) will not be returning until she is either counselled and trained properly or is replaced. This is suppose to be a family restaurant. We were embarrassed for the employees who have always been kind.

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7:41 pm EDT
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Ruby Tuesday out of order seating

My wife and I decided to dine at Ruby 10/21 evening. RT9 South Old Bridge NJ. The host advised us there will be a 5-10 min wait. OK. While waiting one of the couples that came after us had voiced their opinion of "why is there several empty tables yet there is a wait?" The male host has spoken to the other couple (inaudible most parts) and advised the lady it shouldn't be that long after the couple in front of you (us) is seated first.

The manager heard the conversation between the host and the couple and instructed the male host to take the concerned couple and seat them first. Soon as the couple was lead away by the host we approached the manager immediately and expressed to him our dissatisfaction with the poor choice of his to deal with the situation.He did acknowledge our concern and stated " we do have a table for you."

Well it was a bit too late. We made him aware that do to his poor choice we will never frequent the place ever again. It was the final drop in the bucket, The place was no longer appealing since the quality of both service and food was degrading little by little over time. Their salad bar that used to be great had fewer and fewer choices and no longer the freshest produce was made available.

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Peoplearereallydumb
Gadsden, US
Oct 12, 2012 2:13 am EDT

Did you really go online and complain about waiting 5 minutes for a table? Haha, what a loser.

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3:06 am EDT
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Ruby Tuesday failure to honor coupon

I submitted the following to the Ruby Tuesday website:
Dear Ruby Tuesday Management,

Today, July 30, is my birthday.
I would like to complain about my visit today to your Corvallis, OR location.

I went to your website and printed out the coupon for a free birthday burger. My family and I went to lunch about 1:00PM. I gave the server the coupon when we ordered. Two of us proceeded to the salad bar. Shortly after we returned to the table, the server returned and said that they would not honor the coupon!

I am extremely disappointed with my experience at your restaurant today.

P.S. It took 10 minutes for our drinks to arrive.

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SanJoseJack
San Jose, US
Sep 07, 2012 8:47 pm EDT

I belong to several restaurants' "Birthday Clubs" and/or "Anniversary Clubs." Some are members of a chain and some some have only 1 location. They ALL require the showing of photo ID. That's a no-brainer. Anyone who goes to a restaurant without proper ID deserves to be denied.

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3:34 am EDT
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Ruby Tuesday obnoxious general manager

The general manager at this location is very disrespectful to his employees and rude to his guests. He is not fit to have his name on the front of the door as well as the title he has within the restaurant. He hires employees and do not properly train or train them at all. Business has declined from poor management. The service was great but the general manager is ridiculous. They're constantly out of supplies ranging from in the kitchen or the bathrooms. I would not eat at this location just based on his behavior that i witnessed on more than one occasion. I think something needs to be done about the general manager at this location as soon as possible. That is the only way i will ever step foot in that place again!

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j1111
US
Aug 01, 2011 12:04 pm EDT

I believe there are 2 peoples information I can give you to lend a helping hand here. Jeminez Parks is the Regional Partner for the area... I am uncertain as to who the director is, but chances are they may be a friend of the GM.
The Regional VP for the area is Dave Syarto. Contact the corporate office... [protected]. If they are unwilling to patch you through to either of their voice mail, let me know... I would be glad to get you both numbers. Chances are that the corporate office has no clue.

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2:30 pm EDT
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Dear Sir or Madam: I visited your Ruby Tuesday Restaurant in Marley Station Mall, Glen Burnie for the first time last night and encountered the most rude and inattentive waitress Michel T. When she came to take our order we had to tell her that we had not received menus yet & that began her hostile attitude. We had to ask the greeter to please have her...

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6:36 am EDT
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Ruby Tuesday bar tenders spiking drinks with saliva

Me and some of my friends witness some of the most diguisting service from one of Bartenders. He personally took a customers drink back to the kitchen then came back smiling and stirring the glass. Once he reached the bar one of the kitchen workers peaked around the corner as if not to get caught. What is the purpose of making a drink behind a kitchen door then serving it to a customer.

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Rubys is horrid
germantown, US
Feb 17, 2012 11:12 pm EST

All bar ingredients are @ the bar...if its made@ the bar its returned there...if its madein the kitchen, its returned there...reason being...created items are corrected @point of origin. ... so. The.spitting... I dunno. What to believe. Either way. I would have asked for a differnt drink if I'd seen my glass go to the kitchen...

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j1111
US
Aug 01, 2011 12:00 pm EDT

There are certain ingredients that are in the kitchen for the drinks, but other than coke from the machine in the back vs the the bar area being stronger... mint leaves, cherries, etc... you make a very questionable point. I'd have to know more to tell you, but there aren't many reasons for doing so... maybe out of ice or something. Please tell me the drink wasn't yours?

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pobarjenkins
Minneapolis, US
Apr 16, 2011 2:49 am EDT
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So you actually did not see them spitting into a drink? You're just assuming?

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12:11 am EDT
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Ruby Tuesday manager very rude

The manager asked me to leave because I was a Tarheel fan and he was a Duke fan.I thought he was kidding.When he told me he wasn't, I asked him for the district manager number and he went to the back.I thought he was getting the number but instead he called the law.Alot of bad things happened after that.

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atlntbrav
Wilmington, US
Dec 18, 2011 10:39 pm EST

I was present at the bar sitting next to this person she was whistling at the bartender with her 3 kids. The manager responded to complaints about the whistling and when the he confronted her she told him to f*** off so he asked her to leave politely and she refused. When the cops came she was forcibly removed from the restaurant then when she was outside she was arrested due to her drunkedness ans unruliness. Never was she asked to leave due to her being a tarheel fan his assistant manager was a tar heel fan.

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12:41 am EST
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Ruby Tuesday general manager

General manager is drinking on the job!.. Bartenders serving him alcohol afraid that they will lose there job if they dont. The general manager at the latham ruby tuesdays is constantly getting drunk on the job. Basically being a friend of someone who works there you find out about the behind the scenes bs that goes on there. The place use to be great. Me and my family use to go there all the time. Even between the managers and the general managers that have been in and out of that place it still remained great. Do not go there now!.. General manager aaron is a drunk. Drinks on the job. And letting the place go. The kinda things I know he's been doing and the way the place is getting can get them in big trouble. They obviously dont care. You can't complain to anyone higher then general management without it getting back about who told. How can they let this guy be a general manager here.

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Update by Druantia
Jan 28, 2011 1:20 am EST

If you read what i said .. then you would know noone can tell someone Above GM... they never do anything and its another thing when i'm sitting in there eating and watching the bartender serving alcohol to their general manager.. how can something be hearsay or slander when i'm watching it with my own eyes. get it now?

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Myron54
US
May 09, 2016 10:18 am EDT
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Can you help me get a letter remove off my name so i can cash my check its spelled jameree they had added another e to my name its spelled jamere .I work for ruby tuesday an they said this is the only way to get it done thank you

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Myron54
US
May 09, 2016 10:23 am EDT
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Can you help me get a letter remove off my name so i can cash my check its spelled jameree they had added another e to my name its spelled jamere .I work for ruby tuesday an they said this is the only way to get it done thank you

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Reviewer30308
Mar 03, 2016 11:21 pm EST

Missy the manager of the Gilbert store at San Tan Village,

We dined at you restaurant on Tuesday late afternoon. Wish we had not. My wife has severe head pain. For almost 3 years. I came in to ask if the music could be shut down a lot or off. Could we get a quiet table. The answer was yes. After being seated the volume was still very loud. The waitress said she would talk to the manager, Missy and said it would be shut down. Still no noticeable difference, I went to the bartender and he said he would take care of it. Still no change, we ate quickly and left never to go to your place again.

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Nancy Mott
Plainfield, US
Mar 31, 2011 4:53 pm EDT

Why does a restaurant only offer one type of diet drink? What if you can't drink caffiene?

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cookie3222
kannpolis, US
May 12, 2011 4:23 pm EDT

I had been employed at ruby tuesday in kannapolis north carolina for about six months . I no im not perfect everyone has there moments but i was a hard worker hardly ever called in sick, AND EVEN ON MY DAYS WENT IN WHEN THEY NEEDED ME . About a week ago i got a phone call from anthony stanley the general manager calling to imform me that i was fired . i am concidering takin this to the next level because it is not fair on my behalf . anthony and i have been having problems because one thursday i was supposed to be at court and he was refusing to let me leave work which is illegal to hold someone from court thenstarted complaining about how ive been getting sick to much at work and moody at which i try to maintain but its hard being pregnant . He has made several smartcomments towards me since ive been pregnant that i need to keep my legs closed ..use condoms and so forth . anthony has a huge problems when it comes to talking with the people that work for him including other managers, he's extremly bipolar and thinks because he's the general mamger he can treat people how he pleases and thats not how it should be . When he called to tell me i was fired he had told me that he and all the other managers got togther and had ameeting and they all agreed i should be fired at which he lied because i spoke to one of the managers and had no idea i was even let go . i dont believe i should have been fired what so ever i guess the matter goes from here

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CaptainHair127
Salt Lake City, US
Apr 10, 2012 7:04 pm EDT

They also have minute maid light lemonade made with basically the same non-sugar sweetener used in diet drinks and they don't have any caffeine in them.

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narik
US
Mar 28, 2012 4:01 pm EDT

Okay, now this doesn't have to do with this about ruby tuesday. So who's ever out there explain to me why can a food & beverage manager can take sips of beer while working on the job, she's putting a bad example out for her employee's, Someone let me know who I can speak to about this situation before it get's out of hand, cuz she does this all the time in front of her employee's.
And who should I go to! I work at a golf course and there's camera's but she doesn't let them see her, she hids it, she cover's it up. She's been there for now 3yrs and she get's away with i, and a whole lot more.

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nothappywithrubytuesday
US
Nov 12, 2011 7:29 pm EST

Obviously this problem has not been addressed properly since the general manager in question still holds a position at ruby tuesday's in latham. I must admit that it seems pretty immature that there are people responding negatively to the person who has initially posted this complaint. Apparently they forgot what website it was that they have come to. The name of it is compaintsboard.com, meaning a place to complain about issues that you have a problem with. Apparently the problem that is occurring at the restaurant is going to have to have some other way to be properly resolved than this website or trying to discuss these issues with the higher ups in this corporation.

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j1111
US
Aug 01, 2011 11:54 am EDT

I don't know if or when the next time you see this will be, but you should talk to the EEOC it doesn't matter if it is an at will state or not. There are certain reasons you have an option to form a complaint against your company for. It doesn't matter whether you contact the HR dept at the corporate office or not. You need to act soon, as your time to file may end sooner than you'd hope for. The truth is this, most people don't file for several reasons... and don't let someone tell you your rights. All lawyers won't be up front, but if your case is due to discrimination due to your pregnancy you can file there. The ACLU is backed up with complaints and only take on the class action types now, but refer you to attorneys in your area who may be able to help... be it pro-bono, or what ever. Lets just say this... if you have anyone you worked with that can vouch for you and wouldn't tell the GM what your complaint against him was, you'll need that evidence. The EEOC does all the leg work for you at no cost, and mediation is the 1st step. You only have 180 days, and if an office is less than 50 miles away from you, try and go. It is up to you, but the thing is this goes on your record. Integrity now days is everything, with states at 9% or greater unemployment rates, you have entirely too much competition out there. You could still be rehired by the company at a completely different location, and the same director could approve of your rehire after the fact. If the manager will go on the record saying that they had no clue, then that's another story. The company may at that time take action against the GM (rare). Oh, I am in an at will state with my own charge against the company for completely different reasons.
Good luck with everything, and congrats on the baby.

E
E
Equinox72
Slidell, US
Jun 20, 2011 11:16 pm EDT

Wow this must be little ### managers for rubys getting upset because people are actually stepping up and saying they are tired of being treated badly..SAd !

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Ruby Tuesday steak and lobster mac & cheese

I went to ruby tuesday on 1-18-11 for a pickup order at 9601 vista way gardfield avenue. i purchased the steak and lobster mac & cheese. the food was not good it taste like old fish. the service was not that great and the portion was very small. i am a small person so it does not take a lot to fill me up. this was one of the worst experience i have had.

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About Ruby Tuesday

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Ruby Tuesday is a casual dining restaurant chain known for its American cuisine. They offer a variety of menu items including burgers, salads, steaks, and seafood. The brand also provides a salad bar option and a selection of cocktails and desserts. Catering services are available for special events.
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Overview of Ruby Tuesday complaint handling

Ruby Tuesday reviews first appeared on Complaints Board on Jul 28, 2008. The latest review Lighting at your Frederick, Maryland Restaurant was posted on Feb 6, 2024. The latest complaint server was resolved on Jun 20, 2018. Ruby Tuesday has an average consumer rating of 1 stars from 527 reviews. Ruby Tuesday has resolved 52 complaints.
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  1. Ruby Tuesday Contacts

  2. Ruby Tuesday phone numbers
    +1 (865) 379-5700
    +1 (865) 379-5700
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  3. Ruby Tuesday emails
  4. Ruby Tuesday address
    150 W. Church Ave., Maryville, North Carolina, 37801, United States
  5. Ruby Tuesday social media
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