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Ruby Tuesday
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1.4 527 Complaints
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Ruby Tuesday Complaints 527

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B
6:04 am EDT
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Hi live in MD and the ruby the day location I'm talking about is in Columbia MD snowden river parkway I know this place used to be good couple years ago and I think this place got to go cause first of all the table are way to big for you to seat in on some tables and people just got there for a salad!!second the chef is horrible at cooking and it taste to...

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7:01 pm EDT
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We went to the Ruby Tuesday in Bessemer Alabama on 3/23/16 and my husband made a salad and was eating it and found a piece of a card board box in his salad. We quietly went to the manger to tell him and he came over and took the salad plate and piece of cardboard and said he knew by the shape of the piece of cardboard that he knew exactly what it was (an...

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10:09 am EDT
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My boyfriend and I ate at Ruby Tuesday's on 3/20/16 (Sunday) in Hinesville, GA and the waitress was not prompt at all. My food was burnt and when I told her she was not apologetic, she got her manager and neither was he. Instead he explained to my boyfriend and I how they cook that certain dish in a loud tone and when I asked for replacement side dish...

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9:13 am EDT
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Ruby Tuesday service

My girlfriend and I try to get together at least once a month. She loves Ruby Tuesdays and I had never been there. I called Kevin, the manager at the Danville, Virginia location without response. Arrived and I had to wait for my friend. Hostess was talking, I thought to me but she had her phone and head phones on, a very private conversation. So I did not want to distrub her and hear things I didn't want to, so I went back outside. My friend came, we sat, there was one other table, business lunch and they had finished their lunch. One other in the entire restaurant. Waited an hour without seeing waitress. Wanted a drink refill, couldn't find anyone so went to get myself. All three girls were leaned against the back wall in the bar on phones and talking. Than we had to watch a rather large girl and her pink panties the rest of our vist. Not just a little view...half her panties. We thought, no must be a shirt untucked, no shirt besides her work one..called to talk to manager the girl said they were understaffed and she was doing several jobs. Um, did she not think I was there. Phones, only one table...

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8:22 am EDT

Ruby Tuesday cajun ribeye steak & spaghetti squash

My husband and I ate there on friday march 18th, he had the exact same thing on sunday but it was completely not what was expected on second trip of the weekend. We ate there again march 20, my husbands cajun steak was more gristle than good steak, my daughters steak was over cooked and my spaghetti squash was so uncooked it was inedible. I would think a refund would be nice since so many different issues on this trip.
Thank you for addressing my concerns we frequent ruby tuesday's quite often.
Jeff parker
209 martin road
Dawsonville, ga. 30534

Trans key iii001749985097
Auth code: 02029r
Check: 7694
Table 33/1
Server: 1651 madiso k

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Update by Parker12345
Mar 21, 2016 8:24 am EDT

Pretty bad experience

Update by Parker12345
Mar 21, 2016 8:24 am EDT

Ruby Tuesday
Ruby Tuesday Contacts & Informations
Posted: 2016-03-21 by Parker12345
Cajun Ribeye Steak & Spaghetti Squash
Complaint Rating: 0 % with 0 votes
Contact information:
209 Martin Road
Dawsonville, Georgia
United States
My husband and I ate there on Friday March 18th, he had the exact same thing on Sunday but it was completely not what was expected on second trip of the weekend. We ate there again March 20, my husbands Cajun Steak was more gristle than good steak, my daughters steak was over cooked and my Spaghetti Squash was so uncooked it was inedible. I would think a refund would be nice since so many different issues on this trip.
Thank you for addressing my concerns we frequent Ruby Tuesday's quite often.
Jeff Parker
209 Martin Road
Dawsonville, Ga. 30534

Trans Key III001749985097
Auth Code: 02029R
Check: 7694
Table 33/1
Server: 1651 Madiso K

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N
9:59 am EST

Ruby Tuesday service/food

On 3/8/16 I sat at The Bar & ordered The Chicken, mushroom pasta w/broccoli. The bartender basically stood over me staring while I ate salad which was very uncomfortable.

The food arrived & was completely WRONG! He said "oh, I put in the wrong thing-guess I have my free dinner now!"

I cancelled a remake &he said they can remake it on them. I agreed after a few moments of back and forth of "no, I don't want to upset the cooks, I'll just finish my drink" and him saying "no, they know it's my fault and it'll be on us, really..." over & over...

My food came out, I asked for silverware (again) and a pasta spoon. He asked "what's a pasta spoon? We don't have them..." I then said well can I just have a large spoon?

He brought the spoon & I said what it was, he said "I've been with the company 12yrs & I just learned something new!"...as before, he stood in front of me while I ate and I asked for a to go box, THEN was given a check for the meal he said "was on them".

I asked about why I was given a check for the meal, his response was "oh...yeah I said that but that's not what I meant...I'm sorry I keep messing up your night, ummmm...yeah it's my fault but I'm sorry I've gotta charge you."

I paid for it and let him know I was very upset.

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3:04 pm EST
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My husband and I decided to go to ruby tuesday's because we've had a really good experience there with how everything was ran from the previous general manager (Henry). This visit was by far the worst visit to ruby tuesday, while eating our salad the waitresses were vacuuming next to our table. I had ordered steak and breaded shrimp. Having previously...

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12:34 pm EST
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My Wife and I went to Ruby Tuesday's on Tower Road in Colorado on 2/27/2016, we were sat a 6 top table (why I have no idea, as there were 4 top's available). The waitress was charming. I ordered The New Orleans seafood dish and my wife ordered a Salmon dish. When the food arrived there was the New Orleans and a potato, nothing else, not a slice of Lemon or...

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R
4:06 pm EST

Ruby Tuesday employee/cook

My boyfriend and I came into Ruby Tuesday on Saturday night for some takeout. He had gotten there before I so he went ahead and placed his order. When I arrived the resturant was empty it was about 11:15-20. I've worked at restaurants before so I know closing time is the worst time for guests to come in. Long story short, the cook came out into the bar upset and scolded the bartender about employee food being sent back that late, which I soon realized he was talking about my boyfriends food. After he walked back into the kitchen, the bartender asked if i was ready to order. I told her if thats how your cooks are acting I'm not sure I trust them cooking my food. I'm not too sure what exactly was happening in the kitchen, but there was no excuse for they way that cook was acting. I was so upset with how rude he was to the bartender especially in front of her guests. That cook shouldnt be working there if he can't keep his cool.

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7:44 pm EST
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I had the worst service ever and I am still feeling some kind of way about it today. The manager was just disrespect. I had order some hot wings with 3 other meals the hot wings came out first which was weird cause we just order but what had happen the waitress brought two plate of wings to the wrong table so are waiter comes and notice say it was for the...

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5:52 pm EST

Ruby Tuesday customer service

One of the servers yelled at a customer for having their phone plugged into the provided wall outlet. It was clear to me that this particular worker doesn't possess the qualities needed to be a server for this type of establishment. This type of outburst is not, in any way, healthy for the business or the customers. This can truly hurt your customer service reputation as a whole, and needs to be addressed in a store meeting. For future reference, try teaching your workers the importance of customer service before incidents like this destroys your customer base, as well as causes you to lose so much business that you have no choice, but to close your restaurant doors for good.

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3:51 pm EST

Ruby Tuesday waitress

Today I was dinning at Ruby Tuesday, on Montage Mountain. While dinning there a waitress in a dark purple shirt, long dark hair, older woman, very petite, sat at a booth next to us clipping her finger nails. This womam should not be allowed to work in a restaurant. Because of this experience, i will never eat at Ruby Tuesday again. I can only imagine, what she does when she is in the kitchen, maybe thats where she clips her toe nails. Unbelievable behavior, for someone in the service industry.

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6:39 pm EST
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Ruby Tuesday the restaurant needs serious addressing

Me my husband and grandchildren was eating there tuesday night on kids night. The black walked by and stunk up the entire restuarant I over heard what im assuming was a pregnant manager make remarks of him smelling like marijuana and several female employees was laughing and making jokes they allowed him to roam freely smelling like he had just came from a burning marijuana field and too top it off as we was leaving I seen the same black man making what I assumed to be drug deals in the parking lot. We will never return to the calhoun, ga ruby tuesday

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7:24 pm EST
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Ruby Tuesday service/product & food

1/4/2016, We dined at or around 2:30 or 3:00 PM. Ruby Tuesday, restaurant had run out of Mac & chesse, broccoli, salmon and several other items. How is this possible? And how is it that the server tell you this information before or as you are being seated. My husband I dine at Rudy Tuesday a lot. But with regrets we are rethinking this choice. The restaurant generally opens around 11:00 or 12:00, how is it run out of food that close to opening?

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10:41 am EST

Ruby Tuesday everything

Resturant was very very frezzing cold uncomfortable to eat and I had a light jacket on.Service to take order was very slow. My partner got salad bar and I waited 10 minutes before my meal served. I also had to leave restaurant to even read the menu to order as the lighting was so dim and dark inside.We wer s eated in an area with no other diners ets even in site quite isolated.My mashed potatoes had no toping offered such as butter or etc.We will not come back. Location Route 60 Valrico, Fl.

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8:21 pm EST
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On Sunday, Dec. 27, at approximately 6 pm, my husband and I, along with another couple went to eat at the Ruby Tuesday located in Prince Frederick, MD. At this time, we had gift cards to use which I had just checked the balance on. Each card had $15. The meal was served by Antonia. During the meal, I requested a burger to be medium well. This burger came...

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12:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ruby Tuesday hostile work environment and harassment

I am a former employee of Ruby Tuesday, the store number is 2962. It is located at 1 Crossgates, Mall RD, K-101 Albany, NY 12203. There is an assistant manager named Matthew Ryan Hogan, he is very verbally abusive towards his employees. every time there is an issue he orders me to go to the office locks the door and start asking me inappropriate questions on my sexuality, which has nothing to do with my job. He is swearing at employees, unwanted touching, hugging even kissing on the face and saying "I Love You". I express my concerns to my General Manager Mr. Tracy Nichols and he does nothing to solve the incidents. I am now speaking to the New York State Department of Human Rights and Filing a Harassment Lawsuit against Ruby Tuesday. I am not the only person this manager has been doing this too. He has a past history of verbal abusive behavior. Here are the dates the incident occurred November, 12th, 15th, 22nd and 29th. December 6th, 13th, 16th and 17th, 2015. the District Manager Mr. Brian Hinckley is no help in these matters, I asked for assistance and none was given.

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Resolved

Hello I m Shante Pickering, I am writing in regauds to the posting I posted on December 18th 2015 about Ruby Tuesdays hostile work environment and rude manager. I spoke to the Ruby Tuesdays Corporate office and after some investigations they removed the persons causing the disruptions and bad work environment. I am completely satisfied with the results and I am asking for my complaint/comment be removed from the site. I posted the URL where you could find the posting. Thanks and have a great day. Shante Pickering

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10:24 pm EST
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We stopped at Ruby Tuesdays for dinner on 12/3/15 at about 5 pm. There was no hostess at the door and although it was not busy we had to wait for someone to come and seat us. We were seated at a booth in the bar area where there was one party of 3 already seated in a booth as well and there were no customers at the bar. Our waitress who was also the...

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10:14 am EST
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My name is Brianna McCully and i have been working at Ruby Tuesday since May 30, 2015. I recently got fired and did not know until i got home from school. I go to school at Hinds Community College in Raymond, Ms which is 2 hours and 36 mins from Starkville, Ms. My manager (Mike) and I had an agreement that i would tell him the weekends that i could work and...

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R
1:17 am EST

Ruby Tuesday food not so good

The salad bar was very bare and the restaurant was not busy and no appeared as if the we're concerned about restocking, didn't have a single pumpernickel crouton. Also our appetizer was forgot about completing and when did get it was bad. We ordered the four sampler platter. Everything was mushy and gross. My husband ordered portobello chicken had seriously two pieces of mushroom on it.

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About Ruby Tuesday

Screenshot Ruby Tuesday
Ruby Tuesday is a casual dining restaurant chain known for its American cuisine. They offer a variety of menu items including burgers, salads, steaks, and seafood. The brand also provides a salad bar option and a selection of cocktails and desserts. Catering services are available for special events.
How to file a complaint about Ruby Tuesday?

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- Summarize the main issue you have with Ruby Tuesday in the 'Complaint Title' section.

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- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure to follow these steps carefully to effectively file a complaint or review about Ruby Tuesday on ComplaintsBoard.com.

Overview of Ruby Tuesday complaint handling

Ruby Tuesday reviews first appeared on Complaints Board on Jul 28, 2008. The latest review Lighting at your Frederick, Maryland Restaurant was posted on Feb 6, 2024. The latest complaint server was resolved on Jun 20, 2018. Ruby Tuesday has an average consumer rating of 1 stars from 527 reviews. Ruby Tuesday has resolved 52 complaints.
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  1. Ruby Tuesday Contacts

  2. Ruby Tuesday phone numbers
    +1 (865) 379-5700
    +1 (865) 379-5700
    Click up if you have successfully reached Ruby Tuesday by calling +1 (865) 379-5700 phone number 1 1 users reported that they have successfully reached Ruby Tuesday by calling +1 (865) 379-5700 phone number Click down if you have unsuccessfully reached Ruby Tuesday by calling +1 (865) 379-5700 phone number 1 1 users reported that they have UNsuccessfully reached Ruby Tuesday by calling +1 (865) 379-5700 phone number
  3. Ruby Tuesday emails
  4. Ruby Tuesday address
    150 W. Church Ave., Maryville, North Carolina, 37801, United States
  5. Ruby Tuesday social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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