Takealot review: order collecting 105

A santa suit ordered with a santa sack specifically arrived without the sack and belt. Peggy and Nadia at customer service phoned. Emailed them pictures. I asked for a response. The response was we have updated your latest phone call. Service is bad! Please be aware that you cannot last with such bad service! Amazon is on its way to South Africa!

I still haven't got my refund yet since my Takealot order has been cancelled due to failure of delivery

Aa I've tried to get help in my pay flex app and Takealot app but I couldn't get the help I needed

My Takealot order number:[protected]

Cellphone number :[protected]

We bought 2 smart watches for me and my wife. Hers is ok my black one the box is torn and no manual inside. Also it doesn't charge its like an old watch. The black watch is not functioning we tried to charge it its not charging. Please resolve we have already paid for them.

When I registered today I also bought a Samsung phone for R36.50 and was deducted on my account but when I check my status on orders I have, there is nothing there. Date 07/01/2023 was in the morning around 8Hoo or past 8.

I was told the products you said you delivered were not delivered.

1. Samson R21S Dynamic Microphone (3 Pack)

2. Korg DS1-H Sustain Damper Pedal

3. Hybrid ms08t Microphone Stand With The Boom Arm Black*2

4. kentech Mic013-20m Microphone Cable XLR Male -XLR Female 20m*4

I'll never buy from takealot again. Returned a pump brand new out the box was not working and they accused us of altering the product which was thread tape on the connector ! Really rubbish!

We requested evidence which they have not sent.

I PURCHASED A HOVER BOARD IN JANUARY IT IS NOT WORKING ( SELF BALANCE) S191002001 please can i have it replaced soon as possible

Email ADRESS: virginiamarais20gmail.com

Virginia [protected]

Iits been 3months i bought hp battery its always flat.you guys at south Africa dnt have contact for complaing i think you scamed me

+[protected]

I ordered something on 24 Friday and the initial date that it was going to arrive was Sunday then the drive called and said his at the wrong place then it was rescheduled to 27 February Monday(today) . I called twice cause I saw that it was almost 5pm and my order hasn't arrived. Then when I check again it has been delayed again!

On the 1st of March I received my order only to find out that it was incomplete

I recieved four of the things that was in the box excluding pack of T-pins

I'm very disappointed with takealot team because this is not a first time it happens, but at 1st I didn't mind, but now that its happening over & over its something that I cannot stand for.

Hello i placed my order on Monday for same day delivery but up-to now i haven't received anything

I am a frequent customer of Takealot, i always purchase items for high value and am always allowed COD payment. This has suddenly stopped and I cannot process my order due to this...

Can someone contact me, seeing that your contact number does not have an operator to accept my calls.

Shane Moodley

[protected]

We have ordered a Toddler Balance Bike on the 27th of Feb and they only wanted to deliver on the 9th of March just to find out that they cancelled the order on the 9th of March. Nobody has tried to contact us regarding the order or the refund. This is totally unacceptable. Lucky, we ordered before our son Birthday.

My order which I waited for two weeks was due last Friday and it was delayed. Yesterday again waited whole day it was cancelled. Again today I am told it is high risk area. I lived here for 30 years. It is fairly quiet to my knowledge. My order is essential to me. Never experienced this problem last year. Take a lot delivered speedily in the past.

They delivered me damaged and incorrect products. I returned it to them, and they accused me of returning the wrong goods to them .They deactivated my account and won't give my money for the returns back? I'm waiting for my money since last year, December. They put a credit on my account but then removed it. For my order [protected] in December 2023

i have order a ULC garter band but received guava leaf powder instead.

i wanted to log a return but it was stated i cant return the product it is non refundable.

i want to return the product and the correct product must be sent to me

my email address

miadurand17@gmail.com

contact num [protected]

ORDER NUM [protected]

I ordered at takealot a week but my products hasn't shipped yet, saying it will be delivered on the 6th of April. This is the first time takealot taking so many days delivering.

Please be fast on delivery because some of the things i ordered i needed them tomorrow because of your delay i will have to postpone my plans.

My parcel not received while on the app it says delivered. Please refund my money... I thought takealot was legit. I have been waiting the whole day. Not even phone call came through. I have been a customer to takealot for many years... Very disappointed with the recent service

I ordered the order is said to be rescheduled yet I never received a called notifying me to collect the order

I've been dealing with the awful service selling on takealot the last was my stock being stolen and not fully received by the DC also their support no one there is qualified for the position not one of them understand what is going on so it's a waste of time going to them

I have log return of my shoes it was 7th of April, then when I do follow up I found out that is listed as concluded at 13 April but I have not heard from anything from them.

Hi,

Order number: [protected]

Amount paid: R1 042

I ordered products on the 8th of April 2023. To date the delivery has not taken place. I have received no information as to when the delivery will take place.

Jehaan Johnson

I did ordered this product on Saturday until today is not moving forward, and I want to use this on Friday, I really don't know why is delay to be out.

Thanks.

I bought a laptop from takealot on Monday 24/04/23 i received my delivery on opening it i discovered it has a crack on it.can u please assist.thank you.

MDX [protected] is the code on box

Just want to say its been the second time that my order gets to be canceled and reschedule...and you said its a next day delivery its been 2 weeks now😠😠

Why is it that I can't use the order number or perhaps if u can give assist me with another way just to get my order

I purchased headsets recently(13/05/23) and received all the necessary purchase details. Then this morning I get a notification that the order has been cancelled due to non payment but I have confirmation from both my bank and takealot that he purchase has been made. I want this matter resolved immediately.

I have ordered Clemens XXL and received a L product.

I do understand that it is a “non-returnable” product however it was supplied in an incorrect size.

On the stickers on the outside packaging is all XXL however the product inside is marked L (large).

I bought a generator on 20.5.2023 which was faulty...not starting from word go...returned for refund on 22.5.2023 but now looks like no one's interested in giving my refund this after giving my banking details etc and sending tru emails to confirm with no response...really frustrating and bad service!

Been struggling from end April with this

First I get the wrong product then I send it back then they send me the incorrect item again.

THIS IS NOW GETTING SERIOUSLY RIDICULOUS.

I BEEN TALKING TO YOUR CONSULTANTS NOT SURE WHY THEY OR THE MANAGEMENT CAN NOT UNDERSTAND ME.

PLEASE CAN SOME ONE CALL ME FROM MANAGEMENT LEVEL,

I place an order on the 25 May 2023, when the courier arrived at the location they told the receiver that the parcel is unpaid. Yet they were told that a lady with a particular color of a car supposed to do the payment on arrival of the parcel. However they waited for few minutes and drove off with the parcel.

I want to buy the Gizzu power station that is on special in your Takealot app. I especially installed your app on my Samsung, When using your app on my Phone, the price increases as soon as it is in my cart? Why am I using data to install your application if it is not going to give me discount?

I made an order and it was scheduled to be delivered on the 9th. I made arrangements to be at home but only to see that the order was changed today at 9 for Monday. I have to arrange again for someone to receive the order. When I called the call centre, the agent dropped the call on me.

Payment R512 (R352 Discovery Miles R160 Standard Bank 3 June.

Order cancelled. No refund or credit.

Requested refund or credit for R512 since 3 June, no resolution.

Order no [protected]

I'm still awaiting a credit note regarding Milex airfryer which is faulty and was collected

Another Milex was delivered in its place. I did not accept the delivery.

I am awaiting a credit urgently

feldman.hillary@gmail.com

[protected]

Q

I returned my UPS on 1 June 2023 for an exchange as the one i had was defective! It has now been 26 days later and still no update or response from Takealot regarding my item. I am not sure what to do as Takealot is ignornig me since the 20th. If anyone has advise please help.

Dene Crafford. I am sending back the order for the 3rd time now. I ordered a red watch and a charger that works. I keep getting the wrong colour! I have returned it numerous times with the caption not what I ordered. Why are the staff so incompetent and not attending to the product return description?

Coupon code : cg69-uzep-mcz4 is only valid for specific items. Nobody at take a lot can help me wiyh this coupon?

On the 14th June 2023 I ordered HMT ESTROGEN MANAGER only to receive a different, unordered product which is HMT L-CARNITE. I received my order on the 16th June and unfortunately couldn't open the boxes immediately. I now realized after opening that it is an faulty product

IF I DIAL [protected] NOBODY ANSWER WHAT IS GOING ON WITH THIS COMPANY. please contact me C Pace [protected].