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Temu review: Product return

J
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7:38 am EDT
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I recently received an order of 123 hats, at a cost of $444.00, that I needed for an upcoming event. I specifically requested that there be no more then 5 hats in a BOX to avoid crushing of the hats.

I received 16 BAGS of hats, with each bag containing as many as 12 hats in a bag.

I opened 6 of these bags, and not one hats was worth keeping. I packed everything up, including the unopened bags and returned 123 hats to Temu.

Temu now claims that they DID NOT receive all 123 items and is only granting me a partial refund. I am still looking for approx. another $350.00 to get all of my money refunded.

Desired outcome: Be granted a full refund.

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    Nov 15, 2024
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Temu is ranked 12 among 1606 companies in the Online Shopping category