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CB Online Shopping The Bradford Exchange Charging me for a subscription that I did not order
The Bradford Exchange

The Bradford Exchange review: Charging me for a subscription that I did not order

M
Author of the review
6:47 pm EDT
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On 10/12/23, I ordered Thomas Kinkade Light Up Season Ornament collection (box of 4). Instead of paying for it in installments, I paid for the entire box with my credit card. On 10/13, the funds were removed from my account. I received the ornaments on 10/18. On 10/30, I found out that they tried to charge me for another order worth $42.39. They had the incorrect expiration date so my bank denied the purchase. On 10/31, I got an email from The Bradford Exchange saying that they are "unable to gain authorization to charge the credit card provided for the order" and they will bill me unless I provide another credit card. After trying to call customer service several times, I finally got through. The woman told me that it was part of a subscription and that's what they were trying to get money for. I told her that I did not sign up or order a subscription and asked her why their company did that. She must've hung up on me. So much for good customer service. I will never order from The Bradford Exchange again!

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  1. The Bradford Exchange Contacts

  2. The Bradford Exchange phone numbers
    +1 (866) 503-9057
    +1 (866) 503-9057
    Click up if you have successfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number 2 2 users reported that they have successfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number Click down if you have unsuccessfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number 13 13 users reported that they have UNsuccessfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number
    Customer Service
    +1 (847) 966-2770
    +1 (847) 966-2770
    Click up if you have successfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number 0 0 users reported that they have successfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number Click down if you have unsuccessfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number 6 6 users reported that they have UNsuccessfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number
  3. The Bradford Exchange emails
  4. The Bradford Exchange address
    9333 N. Milwaukee Avenue, Niles, Illinois, 60714, United States
  5. The Bradford Exchange social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
The Bradford Exchange Category
The Bradford Exchange is ranked 198 among 1606 companies in the Online Shopping category

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