Menu
For Business Write a review File a complaint
CB Online Shopping The Bradford Exchange Graceland Christmas Elvis Presley tree-product # 14-01605-002
The Bradford Exchange

The Bradford Exchange review: Graceland Christmas Elvis Presley tree-product # 14-01605-002

O
Author of the review
10:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Client Number: [protected]

Order Number: 7 [protected]

To Whom It May Concern;

I purchased the Graceland Christmas Elvis Presley tree as a gift and although it's beautiful I've experienced the Issues:

1)I find the ad totally misleading, (and yes shame on me for not scrolling down and realizing it's a series and you don't get the entire tree as displayed

2) I then received a charge on our charge card for $41.33. I contacted customer service via the form, and that is I found out the charge was for the Tree and Jess explained I will keep tree but remove me from any future shipments of this item.

3) On 12-2-2023, I sent a back up email stating to remove me from future on the series. I received a response back on 12-14-2030, from Kristine verifying that the series was cancellled.

4) Well, lo and behold, my husband received a text 12-19 @8:22 PM ET that a charge of $16.95 was charged to our card. I do not have the item, nor did I order it, nor do I want it.

Please refund our charge card, and please ensure we are removed from any more mailings and charges for this series.

I will pay closer attention the next time I order from Bradford Exchange.

Sincerely,

Mrs. Chris L Ross

Desired outcome: Please refund our charge cardI have not received the item, and when I do(hopefully will receive) I will send it back.

Confidential Information Hidden: This section contains confidential information visible to verified The Bradford Exchange representatives only. If you are affiliated with The Bradford Exchange, please claim your business to access these details.

0 comments
Add a comment
  1. The Bradford Exchange Contacts

  2. The Bradford Exchange phone numbers
    +1 (866) 503-9057
    +1 (866) 503-9057
    Click up if you have successfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number 2 2 users reported that they have successfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number Click down if you have unsuccessfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number 13 13 users reported that they have UNsuccessfully reached The Bradford Exchange by calling +1 (866) 503-9057 phone number
    Customer Service
    +1 (847) 966-2770
    +1 (847) 966-2770
    Click up if you have successfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number 0 0 users reported that they have successfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number Click down if you have unsuccessfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number 6 6 users reported that they have UNsuccessfully reached The Bradford Exchange by calling +1 (847) 966-2770 phone number
  3. The Bradford Exchange emails
  4. The Bradford Exchange address
    9333 N. Milwaukee Avenue, Niles, Illinois, 60714, United States
  5. The Bradford Exchange social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
The Bradford Exchange Category
The Bradford Exchange is ranked 198 among 1606 companies in the Online Shopping category

Most discussed The Bradford Exchange complaints

misrepresented goods
1
(opinions to this review)