Verotel Merchant Services / VTSUP.com
Reviews and Complaints

I have lost a sum of $105 from this company secretly charging my account!

MacKaela Geisler

My internet is :mike.[protected]@btinternet.com My name is M Hall. The following transactions appear on my bank statement as follows:
XSMOBILE SP Z.O.O. 23.8.21 £14.99
XSMOBILE SP Z.O.O> 14.8.21 £7.49 (appears twice on same date)
VTSUP.COM*FUNION L 23.8.21 £39.99
VTSUP.COM*FUNION l 23.8.21 £49.99
VTSUP.COM ESCTO 17.08.21 £49.95 ( appears twice)
VTSUP.COM*C11-TEL C 23.08.21 £16.49 and £5.00 on the same date
VTSUP>COM*C11 -TEL C 11.08.21 £16.49, £5.00 & £2.95 on the same date
I did not agree any of these payments and cannot give indication of which bank cards were used because i know that i did not make any payments via my bank cards. I have been hacked /scammed and i view these as fraudulent I want the amounts refunded and any memberships cancelled immediately. Thank you Mr M Hall

2021/08/13 at 05:05:28, I have been charged with the above mentioned amount for a purchase I have never done, not even authorised lately in my bank.

I have already comunicated this fraudulent fact to the support email provided by the company on Internet, a couple of times but received no answer. If the charge is not cancelled, I shall sue the matter at a police station and act with all the wrath that my guts allow against the company.

My bank is Kutxabank and my credit card ends in 8004.

Looking forward to a swift solving of the matter.

Kepa

I have been charged for I don't know what? This is not me who authorised the charge and I would like it to be stopped. I have no clue as to what it is or have I gave anyone my card details. It seems like a scam and I have never heard of this company or never dealt with this company.
Reading online it appears to be a scam. Please help me in this matter.
Thank you

I have at least 6 mo of $9 charges and one for $29.95 on my bank statement and I've never ordered ANYTHING from this place! I want an immediate refund along with canceling recurring charges for whatever the hell this is! You can reach me at s.[protected]@gmail.com If I don't hear anything in 24 hrs or my account is not reimbursed in that time frame, I'll be contacting my attorney!

I have a recurring monthly charge for 15.95. I can not figure out how to cancel it. I attempted via email to no end. I did some research online and other people have warned me that if I try to cancel via your website and give you my card number you will just double charge me. My email address is [protected]@gmail.com. Please contact me to fix this issue.

It's 12:30 am. July 10, 2021. My card was charged without my permission. Just so you know for whoever is reading this, you have 24 hours to reply and give me my money back or I will be going to my Captain and start a investigation myself. I am a police officer in Orlando, Florida. If you think this is a game, then you shall see that it isn't. I will be waiting for a response ASAP. FOR ANYONE ELSE WHO ARE HAVING PROBLEMS WITH THIS COMPANY. PLEASE CALL ORLANDO POLICE DEPARTMENT AND REPORT IT. EVEN IF YOU DONT LIVE IN ORLANDO, FL. JUST REPORT THE CITY AND STATE AND IT WILL BE TAKEN CARE OF. Thank you

Took money from my debit/bank account and I don't know what this company is. I have never given them any information and it is very concerning. I do not have any "active memberships" with any companies at all, so that is a complete lie. They are more than likely a China scam. I will go through the head of my own business and their investigation department before I "type in my credit card information" again are you kidding me!

I have been charged £7.02 from vtsup.com*N-I-PROD.

I don't know what this charge is for. I would like it refunded and any future charges cancel.

My name is Tanya Payne. I do not want to give any further details until I know this site is lawful and able to help me.

You should know who you are charging and with that unique charge reference should be able to locate any information you have on the charge for me.

Please email me:

[protected]@icloud.com

I was charged 9.00 usd today and have no idea why. I've never even heard of your company. Please refund. I have no subscribed to anything recently, nor have I approved of any charges to my debit card. I cannot afford to be throwing money away, especially for absolutely nothing. I would greatly appreciate if this would be taken care of, and no future charges are made to my account. Thank you.

Dear staff,

My credit card was charged of a sum of 39, 95 euro the last 8th of June (2021), by your service VTSUP.COM*FUNION LP AMSTERDAM NDL. I do not know this service, nor I purchased or subscribed to it. I noticed my card was charged because my bank send me an SMS on my phone everytime I make an operation on my bank account. I was sleeping and the ringing of the SMS from my bank awakened me. I did not make any operation that day on my account, so it is a fraud, and someone is attempting to steal this sum from my bank account. I would like to involve the italian postal&telecomunication police into this problem, to investigare. But, before doing that, I wanna also try to resolve the problem in a friendly way, asking you to refund me.

Best regards,
Enrico

Preg.ma Verotel, sono a richiederle la sospensione immediata dell'addebito di € 39.95 sulla mia carta Postepay (avvenuto in data 09/04/21) intestata al sottoscritto Sig. Munaro Luciano, pagamento avvenuto senza autorizzazione alcuna.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad adire alle vie legali chiedendo spese e rimborsi.
Cordiali saluti

mail: [protected]@gmail.com

Hola, se me está haciendo un cargo no autorizado de 39, 95 euros, y no he activado ninguna suscripción. Por favor den de baja este cargo y háganme la devolución, gracias.
Mi email es ah. [protected]@gmail.com
El cargo se ha realizado hoy a las 7:09 hora española.
No tengo ninguna suscripción activa que pueda provocar esto, así que no entiendo de donde proviene.
Un saludo

19.90 EUR was paid at vtsup.com * HEXUM LTD LONDON GB on March 10, 2021, and 19.90 EUR was automatically paid at vtsup.com * HEXUM LTD LONDON GB on April 10, 2021.
Payments made on April 10, 2021 are not what I want.
Please cancel the payment.

The site is located at https://www.japornxxx.com/.

card number: [protected]
04/23

e-mail: [protected]@gmail.com

I have been getting charged alot from you guys for some site I've never heard of due to my card been stolen which I've contacted my bank about. But they've mad thousands of dollars in transactions to some site and would really want a refund due to needing the money back for bills and etc. Please and thank you
Plus I really need the money to pay my bills please and thank you

I sincerely wish to have whatever subscription or monthly payment from my debit card CEASED.
On Both the Months of Feb & March of this year, I was unaware of the monthly subscription I was initially getting involved with. A GRAND MISTAKE ON MY PART!

I have received the following in my bank account today:

POS Purchase
OPOS vtsup.com*DC Paynet Trapiche Ar ES

$29.95

If you could please CANCEL THE SUBSCRIPTION & CEASE & DESIST WITHDRAWING MONEY FROM MY ACCOUNT, NO-REIMBURSEMENT NECESSARY, just flat out CANCEL my subscription. Thank you very much!
-JP

Over £200 has been taken in total in amounts of between £5 and £20 on a daily basis sometimes 4/5 times a day emailed the company with no reply I cannot afford to have this keep happening I am having to move money from this account to stop it from being taken as a result of this money being taken I have had bills refused and incurred charges because of this

Ho due addetti di 39, 99. Vorrei la sospensione immediata dell'addebito mensile sulla mia carta di debito n° 5167 **** **** 0373 intestata al sottoscritto sig. Gordillo Diaz Edwin Elias.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad adire alle vie legali chiedendo spese e rimborsi.
Cordiali saluti
Gordillo Edwin.

Labas rytas. Siuo pavadinimu pasivadinus imone, jau nepyrma karta atskaiciuoja 5e nezinau net uz ka, dabar saskaita tuscia tai periodiskai bando bet kadangi saskaita tuscia nepavyksta, bet nepastebejes esu kad nuskaiciuojat nuo mano saskaitos nuo 2020.10.20 sia diena ivyko pyrmas atskaiciavimas, antras 2020.11.12 trecias mokejimas 2020.12.12 po to ir ketvirtas jau siu metu 2021.01.09 tiek atskaiciuota nezinau uz ka ir uz tai kuo nesinaudoju, dabar bandete atskaiciuot 2021.02.09 nepavyko, tad sekantis bandymas buvo 2021.02.12 taip pat ne pavyko, ikelsiu israsus kad matytumete kada vyko neteiseti pinigu isemimai is mano saskaitos. Prasau issiaiskinti aferistu vagystes, ir nutraukti nutraukti mokejimus is mano saskaitos, bei grazinti jau pavogtus pinigus I mano saskaita. Aciu

Dear Sir/Madam,

I was billed £37.11 on 4/02/20 by "VTSUP.COM*DIGITAL".

I have not signed up for any digital services, so this payment is unaccounted for. In these trying times, I cannot afford to simply let this go.

Please provide me with a refund and the assurance that you will not take any further payments from my debit account.

My email is [protected]@gmail.com

Thank you.