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Verotel Merchant Services / VTSUP.com Customer Service Phone, Email, Contacts

Verotel Merchant Services / VTSUP.com
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3.1 115 Complaints
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Verotel Merchant Services / VTSUP.com Complaints 115

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7:32 am EDT
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vorrei immediatamente interrompere il pseudo abbonamento che ho disdetto dopo la prova e chiedo il rimborso sul iban It96g0103003281000001343285 oppure sulla carta credito [protected] Bricchi Fabrizio per i mesi di maggio luglio agosto sennò mi sono rivolto gia ad un avvocato.Io non mi ricordo neanche di che sito si tratta . Fabrizio Bricchi

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7:51 am EDT

Verotel Merchant Services / VTSUP.com Unauthiruzed credit card charges

Avete impropriamente addebitato la mia carta di credito,
Vi prego di contattarmi a questo indirizzo di posta elettronica:
[protected]@yahoo.it

In mancanza sarò costretto ad adire le vie legali e a segnalare questo comportamento come un abuso.

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7:15 am EDT
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Verotel Merchant Services / VTSUP.com addebito non autorizzato su carta di credito

Buongiorno, mi chiamo davide milesi e ho notato che è stato fatto un addebito di 71, 85€ in data 8/7/18 alle ore 7, 14 sulla mia carta di credito nonostante io non ne abbia dato autorizzazione. gradirei da parte vostra il rimborso della suddetta cifra e spero che la cosa si risolva senza dover procedere per via legale o tramite associazione consumatori.
vi ringrazio anticipatamente.
la mia mail [protected]@gmail.com

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10:35 am EDT

Verotel Merchant Services / VTSUP.com Unberechtigte abbuchungen

Es wird mir von meinen Konto Monatlich ein Betrag abgezogen.
Auf dem Auszug steht: "VTSUP.COM*CASPADATA"
Habe aber nichts laufen, somit möchte ich eine Erstattung meines Geldes.

Bitte um sofortige Bearbeitung, das mein Geld wieder rechtlich von mir abgebucht wird.
Oder sie Erklären mir auf welcher Seite bzw. Abo ich gemacht haben.

Markus Giller
Endung meiner Kreditkarte xxxxxxxxxxxxxxxxxx9121

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6:31 am EDT
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22/05/2018 19/05/2018 29, 95 PAGAMENTO ON LINE 19/05/2018 07.14 VTSUP.COM*BANANA STA AMSTERDAM NL N. 645450 24/04/2018 22/04/2018 29, 95 PAGAMENTO ON LINE 22/04/2018 12.33 VTSUP.COM*BANANA STA AMSTERDAM NL N. 635644 21/04/2018 19/04/2018 29, 95 PAGAMENTO ON LINE 19/04/2018 17.56 VTSUP.COM*BANANA STA AMSTERDAM NL N. 635742 in queste tre date sono...

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2:09 pm EDT

Verotel Merchant Services / VTSUP.com cargo a mi tarjeta desde enero de 2017 hasta febrero de 2018

Pongo una queja pidiendo el reintegro de la cantidad de 718.80 euros cobrados dos veces al mes en cantidades de 29.95 desde enero de 2017 asta febrero de 2018, en caso contrario acudiré a las autoridades, como dagto de interes comento que exceptuando la cuenta bancaria no he visto ninguna prueba de suscripción mensual la cual me indique la existencia de la misma ni en mi correo ni en teléfono

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YGo
US
Apr 21, 2018 4:43 pm EDT

Hola Alejandro,

Donde debes de acudir es a tu banco para solventar el problema, siempre tienes hasta 6 meses para reclamar un pago.
Pero fuiste irresponsable al dejar los cobros de enero de 2017 hasta febrero de 2018, tienes que actuar mas rapido en tu vida tio.

Tambien, debes de saber que puede ser el caso de alguien que halla tomado el numero de tu tarjeta o que simplemente pagaste por un sitio porno y ya no recuerdas cual (Wao)

Entra al sitio vtsup.com e introduce tus datos para ver el problema con verotel.

saludos

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2:33 pm EST
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I have found an an unauthorized withdrawal from my account. I have no idea who this company is. I remember giving my details to a trading company but never authorize any payments. They have taken twice 29.95€ and a third attempt again by a vtsup.com*Banana Sta. Anyone knows who these people are? 29.95€ were taken 24/09/17 29.95€ were taken 24/10/17 I...

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I have been having charges for $15.00 pinned to my credit card (Mastercard) every month from a merchant who appears on my credit card statement as vtsup.com*hutt. I called the credit card issuer who informed me this merchant is changing their Mastercard identification number every month which means they are pinning fraudulent charges to people's credit...

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11:06 am EDT
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Verotel Merchant Services / VTSUP.com Addebito su carta di credito non autorizzato

Preg.ma Verotel, sono a richiederle la sospensione immediata dell'addebioto mensile di € 29.99 sulla mia carta di credito n° [protected] intestatala sottoscritto, Sig. Monteleone Giuseppe.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad adire alle vie legali chiedendo spese e rimborsi.
Cordiali saluti

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Tana Guerra Gianburrasca
US
Apr 23, 2018 2:20 am EDT

Preg.ma Verotel, sono a richiederle la sospensione immediata dell'addebioto mensile di € 29.99 sulla mia carta di credito n° [protected] intestatala sottoscritto, Sig. Guerra Corsi Tanausu
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad adire alle vie legali chiedendo spese e rimborsi.
Cordiali saluti

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11:32 am EST
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Verotel Merchant Services / VTSUP.com Unauthorized monthly debits from my personal checking account

vtsup.com Verotel began debiting $9.94 from my personal checking account beginning in February 2015 and continued to take monthly "fees" from me in this amount until I caught in August, over 5 months in the amount of just under $50.00. When I contacted them inquiring what the fee was in regards to, they had no answer. They said they were a merchant credit card company, yet I was not using them to process credit cards for my business. They canceled my so called "enrollment" and could not provide for me a statement as to what the charges were for, nor could they verify that I had ever used their services. They did not reimburse me for the charges, but apologized for the inconvenience. Well, that "Inconvenience" has cost me attorney's and court fees toward a child support modification that my ex-husband insists that I am hiding my income through some "secret bank account" using Verotel! What a mess! Note: if you have a pay pal account or use a square to process customer payments, be aware of the leaches like this company, as they can piggy back off of your normal everyday transactions. I do request a refund as well as adjusted attorney's fees, that I will be seeking! April Gambrell

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8:08 am EST

Verotel Merchant Services / VTSUP.com Gave invalid check

Verotel Merchant Services gave me invalid check and I wanted to fix this problem. However, I have no possibility to do this, because after sending them 8 emails I received no response and their phone number doesn’t exist anymore.

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Henkie
DE
Feb 14, 2017 9:14 am EST

Funny, if you look at www.verotel.com there is a whole list of phone numbers..

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5:50 am EDT

Verotel Merchant Services / VTSUP.com I highly advise people who are searching for a billing company service to stay away from verotel.com

As of summer 2012, this billing company site apparently has new management. They have adopted an extremely intolerable unfriendly attitude to their merchant clients. They suspend merchant accounts instantly for indirect 'violations' of their policies - ie, they refuse to negotiate infractions that were not the merchant's fault.

They are extremely slow in replying to emails of customers too. I highly advise people who are searching for a billing company service to stay away from Verotel.com - they may have polite mannerisms when you actually get in touch with them, but they will drop your services with them in an instant without any remorse.

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YGo
US
Apr 21, 2018 4:39 pm EDT

Sorry, But I have no complains about their service. [protected] Client)

Excellent service.

M. Adrian
M. Adrian
Hanson, US
Aug 09, 2012 12:03 am EDT

Just had one of my account suspended today, in fact. Negotiating with them now, but not happy.

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12:31 pm EDT
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Verotel Merchant Services / VTSUP.com Overseas charges without authorization

Unauthorized charge of 107.40 through my debit card. The company is located in the Netherlands (Amsterdam) according to a Google search. My computer may be infected with a worm as another series of unauthorized debits occurred in December of 2011 on the same acct via the debit card that I later cancelled and replaced. I made one purchase on a trusted site with the new card on March 14, 2012. I have added new firewalls and virus protection since the original debits, but will stop using this computer for internet transactions altogether.

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Gordon101
US
Jul 25, 2018 1:49 am EDT

You’ve been watching pornos

K
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Kenneth curry
US
Jul 15, 2017 10:35 am EDT

I see several charges to my card someone please tell me why?
Why?

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8:18 pm EST
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Verotel Merchant Services / VTSUP.com Fraud

This company has withdrawn $24.95 from my checking account since July of 2008. I didn't "catch it" until this month. November 2011. I never authorized or even heard of this company and when I called the number it was for an adult porn website. I have never accessed this website and have never given my checking account number to anyone either personally or on the computer.
I live alone and therefore have no spouse or children that would have done this. This is Fraud and I have paid thousands of dollars for a service I never heard of or used.
I was recently laid off from my teaching job and since I have no money coming in, I finally discovered the fraudulent charge.

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gabe2012
US
Jun 20, 2019 7:46 pm EDT

same issue, exact same amount. i caught if after 3mo. the responded that they had stopped all future charges, but NO REPLY after a week about getting any of that money back. total scam

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12:00 am EDT
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This company vtsup.com/verotel unlawfully charged my credit card account in the sum of $ 29.95 for what I don't know. This made another account deliquent. A rembursment of $ 29.95 + 29.95 for vtsup.com/verotel the embaressment of not being able to cover my bills owed. This brings the total to $ 59.80 I should be rembursed for.

Read full review of Verotel Merchant Services / VTSUP.com and 71 comments

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Frequently asked questions (FAQ) about Verotel Merchant Services / VTSUP.com customer service
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Is VTSUP.com a legitimate website for online transactions?

VTSUP.com, also known as Verotel, is a legitimate online payment processing service.

Can I trust VTSUP.com with my personal and financial information?

VTSUP.com uses security measures to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.

How reliable is the customer service provided by VTSUP.com?

VTSUP.com provides customer support, but individual experiences may vary. Check online reviews for a better understanding of customer satisfaction.

Is VTSUP.com secure for online transactions?

VTSUP.com uses encryption and secure payment processing technology to protect user data during online transactions.

Are there any known scams associated with VTSUP.com?

While VTSUP.com is a legitimate service, it may be misused by some vendors or scammers. If you notice an unknown charge from VTSUP.com, contact your bank and Verotel's customer service immediately.

How long has VTSUP.com been in operation?

Verotel, the company behind VTSUP.com, has been operating since 1998.

Are the charges from VTSUP.com always legitimate?

VTSUP.com handles transactions for numerous online vendors, so charges should be legitimate, but if you don't recognize a charge, contact VTSUP.com or your bank to investigate further.

Does VTSUP.com provide transparent billing information?

VTSUP.com aims to provide transparent billing, but always review your bank statements and verify any charges associated with VTSUP.com.

How can I cancel a subscription that's being charged through VTSUP.com?

Subscription cancellations would generally need to be done through the vendor you're subscribed to, although VTSUP.com's customer service may be able to assist.

Can I trust online reviews about VTSUP.com?

When researching VTSUP.com, read multiple reviews from different sources to get a well-rounded understanding of the company.

Does VTSUP.com offer customer support in case of unauthorized charges?

Yes, VTSUP.com offers customer support to assist with billing issues, including unauthorized charges.

What kind of businesses use VTSUP.com for their transactions?

VTSUP.com is used by a wide variety of online businesses, from digital content providers to e-commerce websites.

How can I contact VTSUP.com if I have a query or issue?

You can contact VTSUP.com's customer service through their website or the contact information provided on your billing statement.

Is VTSUP.com compliant with financial regulations and security standards?

VTSUP.com, as a payment processor, should be compliant with relevant financial regulations and security standards such as PCI DSS.

Can I get a refund for a charge made through VTSUP.com?

Refund policies would typically depend on the vendor who made the charge, but you can contact VTSUP.com's customer service for assistance or to dispute a charge.

Overview of Verotel Merchant Services / VTSUP.com complaint handling

Verotel Merchant Services / VTSUP.com reviews first appeared on Complaints Board on Aug 20, 2011. The latest review Customer service is abysmal was posted on Oct 1, 2023. The latest complaint Vtsup.com escto was resolved on Sep 12, 2022. Verotel Merchant Services / VTSUP.com has an average consumer rating of 3 stars from 115 reviews. Verotel Merchant Services / VTSUP.com has resolved 61 complaints.
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  1. Verotel Merchant Services / VTSUP.com Contacts

  2. Verotel Merchant Services / VTSUP.com phone numbers
    +1 (877) 925-1877
    +1 (877) 925-1877
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number 0 0 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number 0 0 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number
    United States, Sales
    +1 (877) 872-9246
    +1 (877) 872-9246
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number 0 0 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number 0 0 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number
    United States, Enduser Support
    800 4422 9999
    800 4422 9999
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number 0 0 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number 1 1 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number
    30%
    Confidence score
    Europe
    +31 205 315 757
    +31 205 315 757
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number 4 4 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number 1 1 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number
    60%
    Confidence score
    Netherlands & Other Countries
    More phone numbers
  3. Verotel Merchant Services / VTSUP.com emails
  4. Verotel Merchant Services / VTSUP.com address
    Danzigerkade 23D, 1013 AP, Amsterdam, Netherlands
  5. Verotel Merchant Services / VTSUP.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Verotel Merchant Services / VTSUP.com Category
Verotel Merchant Services / VTSUP.com is ranked 23 among 104 companies in the Credit Cards category

Most discussed Verotel Merchant Services / VTSUP.com complaints

Unlawfully taking money from my credit card account
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