Walgreens’s earns a 4.2-star rating from 7891 reviews, showing that the majority of pharmacy shoppers are very satisfied with purchases and services.
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Overall mismanagement
Do not go to Walgreens! This company is disgusting and is only concerned how much money they can squeeze out of you. Pricing tricks include doubling the price for no reason and then putting it on "sale" for up to 40% off. That means you are paying 60% more than you should. Take note of the prices of items you want each week and do not overpay based on their FAKE "sales."
The photo lab cuts off all your pictures which should always be compared to the originals. They also show a lot of incompetence in many departments so make sure you are not overdosed or underdosed on prescriptions. They have an arrogant attitude and I often find many dumb employees who cannot do simple math without a calculator. Several are lazy too and have a sense that they are more important than you because they have a badge with their name on it.
Walgreens entire motive is to try to cheat you in whatever ways they can. You are much better off going to a reputable place in your area not named Walgreens. Your complaints to them are useless as is this entire company. Do complain to your local agencies about them if they are not following the laws including in-store masking rules, and bait-and-switch schemes where they are out of the advertised products at low prices but entice you to buy the higher-priced alternative. The feds should thoroughly investigate Walgreens and shut down those stores not in compliance. Walgreens itself is shutting down many stores because their incompetence is causing the competition to run the company out of business where it belongs.
Dollar Stores and Walmart are also a great alternative to Walgreens. You will save a lot of money for the same things and not have to deal with what is perhaps the worst company out there, Walgreens. Simply put, Walgreens stinks! All imo.
Desired outcome: Walgreens be investigated for potential illegalities.
App issues
The app rarely works well. I can reorder prescriptions but then it always says its processing, even when its been filled already, and always tells me to call the pharmacy to resolve some undisclosed issue that really is just them waiting for the doctor to send another order in again, nothing I should have to be calling the pharmacy for. I've had to call every month for one thing or another. Exhausting having to be on top of the pharmacy like that.
Desired outcome: Fix app
Covid vaccination
I brought my granddaughter who is 12 to get her 2nd covid vaccination at Walgreens at 275 Broadway, Amityville N.Y. I was told by the tech after waiting for 1 hour that she could not get the vaccine because I was not her legal guardian. I brought her for the first shot with no problem and no mention that a parent had to be present. The application wa...
Read full review of WalgreensRacial profiling
On December 12/1/21 at approximately 1500 hrs, I entered the Walgreens located at 3082 Avenue U to purchase cough syrup. Upon entering, the employee who was at the registration used the phone to make an announcement stating "security walk the floor". When I got to the aisle to get the medicine, another employee asked me if I need help and I stated no. He...
Read full review of Walgreens and 6 commentsCarlstadt Walgreens
This is a great store. Or was. I've been using the store for ALL my pharmacy needs since I moved here in 2005. It got busy sometimes but that's cool, because, again, it's a good store. very nice
The last 2 years it seems as if nobody is working there or it is severely understaffed. Both the store and the Pharmacy. Waiting times now are beyond "Well, they're busy". It's disturbing to see such a busy store with no help? Isn't it good for the store to do well. Don't you want to make it even easier?
Prescriptions now take much longer. The drive-through pharmacy, 2 lanes when I moved here is now one lane with a CONSTANT line of 3-6 cars and 30-45 minute wait.
Anyway, I am not well right now and need my meds asap. I called the store. After the usual 8-10 waiting time by phone I got a very nice associate Kat(sp?) to pick up. I simply explained my story (after I asked for pharmacist or pharmacy manager - neither available, of course) and asked for the 2nd time in 16 years for some preference in filling my prescription quickly rather than dropping it off and picking it up. I'm hoping they will do this for me.
I really want to stay at Walmart but it's getting harder and harder. The people are GREAT but they're SO busy and what used to 2 and 5 minutes is now 15 and 30 minutes. I can't do it. If they cannot accommodate my super-rare request today, I will just have say enough and hop across the street to CVS.
*I never saw a store get busier and busier and not staff up but rather leave lines of 6, 7, 8, sometimes more people.
Thanks so much!
Ben Knauer
517 9th Street
Carlstadt, NJ 07072
Desired outcome: One time special treatment (quick refill) after 16 loyal years as customer. Is that really a huge ask? We'll see. Thanks!
Getting prescriptions filled
Lincolnton walgreens needs a technician asap. Last month their computers were down over 2 weeks I was informed I could get it filled at another walgreens. 30 min away I am supposed to be inconvenienced because they can't get their equipment fixed in a timely manner. If I wanted to get it filled at another location I would choose a other pharmacy. Last week...
Read full review of WalgreensPharmacy
I have been profiled and humiliated by a pharmacist in front of my daughter on November 23 approximately at 8:53 pm at 699 E HIGHWAY 50 Clermont, FL 34711. I came to fill my prescription that is a pain medication. I wanted to use my Good RX coupon. The pharmacist first got very rude and refuse to use my Good RX coupon. There was an older gentleman behind...
Read full review of WalgreensPharmacy
I get a perscription monthly of xanax for my ptsd. On the 18th of january. Around 10:30 am
I pick the script upthru the drive-thru. I opened the bag when I got home. There was no way there was 90 pills in that bottle. They checked the tape? did not see anything, so according to my doctor I must file a police report, the name I gave the police was mary. Come to find out there is no mary that works there. I found out her name was essence. She told me she was a pharmacist there. Or leslie, so, now my doctor wants them to do a pill count there supply.
What is the protocal with the empoyees. Do you drug test them? what happens now? what are your steps when this happens. I am now going to have to go out my medication or ptsd. For the rest of the month. That will be intresting. I have been taking this med since my dx. Ptsd 1995. Check my pharamcy profile has there been any problems with this, not getting my full script. No, nothing is there because I know how important my medication is. Controllled substance. My husband died in july. I have no need to sell them. I got life insurance to pay my bills. I now live alone, so there is nobody in my home that could steal them. I am on my own.
Why is it that I have to pay for there mistake. Police called that I must lost them. No not in my car the bag was not opened til I was home. So I hope you will give this as a important enough to do follow-up on the case. Thank - you for your time. I look forward to talking to you. Amy van cleave [protected]
Desired outcome: Return of my miscounted Medication
Medication records for Ruben Griego
Yes, I'm a customer Ruben Griego:
203 Wisconsin NE
Albuquerque, NM 87108
The location I am a customer of is Walgreens @ Indian School RD and Wyoming Blvd. NE here in Albuquerque, NM 87108.
I've been trying for a long time to get my medication records for LOSARTAN that I've been taking for many years. I specifically need all Lot/Batch numbers. Can you please pull these records and mail them to me? I need a hard copy ASAP!
Thanks,
Ruben Griego phone # [protected]
The pharmacy at Punta Gorda, FL Tamiami Trail
The pharmacy at Tamiami Trail is way under par for you. The pharmacist on duty lied to my face saying she talked with my doctor and together they decided on one day less supply of pills. I later asked the doctor if true and he denied ever talking with her. My wife's doctor prescribed pills but the same pharmacy said they never received the order. After checking if doctor was using correct address the order was submitted again with same results and the follow-up was the same and again the pharmacy said no order received. I have had my order sent in on one day with the operator for Walgreens saying ready next day by 10 am and they still haven't filled the order by the afternoon. There is also usually a very long line at that pharmacy as well which takes a good 30 minutes only to be told to wait another 30 for the prescription to be filled. We are through with the store.
Desired outcome: Pharmacist should be reprimanded if not terminated.
Walgreens towed my car while shopping in the store
I parked my car at the Walgreens parking lot, when i came out from the store, found all the cars were towed.
called the police and they stated they can not do anything !
The store manager stated that it's not our problem, I had to pay $270 to get it back.
I ma not gonna spend even a dime in Walgreens any more...
Norco 7.5mg....missing 30..fill date on bottle wrong
NORCO 7.5mg, I did not count my medication until the day after I got my prescription filled but I was supposed to recieve a supply of 90 and 30 were missing. I know your procedures and I am sure it will be denied but I am trying to find out why they were short. There was a delay on having them filled because they were out of stock...not sure why the bottle says I had them filled 11/21/2021...I was told the truck did not arrive until Monday November 22 2021 and I received a text from Walgreens at 9:27 am saying g my prescription was ready.Making a police report is useless until I know if there was a mistake. I would like to know if the store count was correct on November 22nd 2021. That is a large amount to mistake. Still upset that I was told different stories everytime I called..yet my bottle says they were filled 11/21/2021...and I had to come to the store to ensure that I would be one of the lucky ones to get mine filled since they were telling me they only had one bottle coming in on the truck and several orders that would not get filled due to shortage! I have read that this has happened to several Walgreens customers all over. I am not sure how to correct the situation.
Desired outcome: Please, see if your store counts were right. I really do not understand how this happened!
About the Cashier Sandra
I had when into your Walgreens on Sanderson & Stetson in Hemet, Ca last
night to buy some milk, Trix mix and two pack of gum and some hair mousse.
And I was paying for the milk, Trix mix and gum with mind EBT card so after
Sandra the cashier had ran up all mind stuff she told me that I had a balance
of $6.80 when mind hair mousse was only $3.99 before taxed so then I told
Sandra that could be right because the hair mousse was maker on the shelf for $3.99 and Sandra just didn't steam to care and that I own $6.80 so then I had Sandra to just go ahead and take off the mousse because I didn't want it. So then Sandra gave me Attitude and told me that she just can't take off the hair mousse then she did finally call somebody over to void out mind whole order. So then Sandra re ring up mind Milk, Trix and two pack of gums so here I again go to pay her using mind EBT card and Sandra telling
that I have a have to pay her out of mind pocket $2.47 when everything that I had brought I should of been able to pay for it using mind EBT card. So then I ask Sandra what isn't cover and she could tell me. So then I told Sandra to just forget it and I walk out of the store. So then I had figure it out that so some reason your systems isn't letting me pay for mind milk with mind EBT card and how could be when I can go to the grocery store and buy milk with mind EBT card. SO there shouldn't be any reason why I can't buy milk at your store with EBT card. And there was no reason for Sandra to give me Attitude. That I will not shop at this Walgreens again.
Lengthy amount of time to receive prescription refills
Last several times requesting refills. This past time is 11/24/21 and 11/26/21.
Received text indicating they were ready. Went to pharmacy but they were still being processed. Decided to come back later. Called Walgreen's, was told they were ready, went back to pharmacy only to be told not ready yet. Was told to come back in 45 minutes. Decided to come back on Friday 11/26 because of Thanksgiving (I was out of the one prescription by then) only to be told again not ready but that they would have them ready in 15 minutes.
So why weren't they ready by Friday when they were supposedly working on them on Wednesday? Why aren't they ready when a text/phone call is received?
This has caused several delays in me taking my medications.
Desired outcome: Walgreen's pharmacy get it together or I'm switching to a more competent one
Revision
I stop at Walgreens (in Tukwila, Wa. and 144th) yesterday morning on my way to work to buy chocolates for a co-worker. When I approach to the register (I believe name Amma) had a poor customer service attitude that I notice with the ladies in front of me, they were from another country trying to figure out the bills and coins, but the impatient cashier...
Read full review of WalgreensHarassment and discrimination lawsuit filed against a walgreens employee
11/23/2001
I am a transgender female. On at least 3 occasions within the last 90 days I have been repeatedly been harassed, defamed and humiliated by a certain employee. I don't know her last name but her first name is Maura. She works in the pharmacy at the Riverton WY location. That is about all I am prepared to divulge at this point until I can consult further with counsel. However; it is my sincere intent to file a lawsuit against Walgreens to ensure that this type of discrimination does not happen to other transgender persons.
Brenda Skjoldal
402 N 14th St E Riverton WY 82501
Email: [protected]@gmail.com
[protected]
RxStatus
Do you even know the following: for 2 days now; Our system is currently down. Try again later or check Rx status at https://www.walgreens.com/pharmacy/rxstatus/rxStatus.jsp. Msg & data rates apply. Because your individual stores are acting surprised about it after first chastising me for calling on nov 22, 2021 to ask about a prescription (that's after...
Read full review of WalgreensPharmacist (pharmacy manager) conduct
The pharmacy manager at Walgreens on 99th Avenue in Sun City has been critical of how non-controlled prescription directions are written. He had verbally abused me and implied I was lying about the off-use of the prescription written by my doctor. I have one prescription which is 4 mg tablets and another one of the same medication but is 6 mg tablets. The...
Read full review of WalgreensAm Put on infinite holds by Mill Valley, CA Walgreens
We are a Specialist Doctor Office. We occasionally need to talk with a pharmacist regarding our patients' Prescriptions. After doiung a hold count down, the Pharmacist says "Walgreens Pharmacy" then puts thew caller on hold, repeatedly. This means he is refusing to talk to Doctors. This wastes our time. He is not doing his job and our patients are suffering for it.
My office Manager Phone Number is [protected]. I am the Office Manager, Al Nickel, for Dr. Bonnie Nickel.
Desired outcome: Phamacist should talk without putting on hold after a hould caller count down.
Walgreens app prices aren’t recognized in the stores so
My complaint is about two items I have tried to buy using the Walgreens app prices. Three 12 packs of Dr Pepper for $9.99 and three bottles of Walgreens makeup remover $3.29 each- buy two get one free. I've tried shopping at two Walgreens using the app prices and have been told today by the cashier at one store, ( who was very rude) those prices are for online ordering, which I find rediculous, why would you order Dr Pepper on line? or the stores just don't honor the app prices. Seems like it's very poor system to offer a sale on the app and then deny it in the store. This has happened several times.
Would appreciate an explanation about this problem.
Desired outcome: Stores recognize the app sale prices
Walgreens Reviews 0
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Walgreens Contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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