Winn-Dixie’s earns a 1.1-star rating from 278 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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customer service
I went to the Winn Dixie Store at Argyle that I have been going to for years. While trying to figure out the after Christmas Sale table prices, I asked an employee for help and she scanned two items for me. It seemed like a big inconvenience to her with the facial expression and response she gave me. Another customer and I wanted to check another item and I...
Read full review of Winn-Dixie and 2 commentsmeats
I have been shopping at this store for 2 years. My compliant is with the meats, seems they are selling meat that the know is rancid pork, chicken, and beef I have had a lot of issues with it recently I drive home unpack grocery and start to unwrap meats to put in storage bags and find out that the have a odor and are discolored on the bottom that you can't see, I hope something can be done about this problem..
Read full review of Winn-Dixiesale items not imported into computer
That's right, this store is famous for not changing the sale price into their computer, it happened to me on numerous occasions and we are not talking about a few cents on 2 occasions it was 26 dollars and 20 dollars, I have had to return to the store to get my refund but the frustrating part is that the argue with you that it is not on sale before they...
Read full review of Winn-Dixieliquor store ad for 11/20/19 thru 11/28/19
Above mentioned ad had Captain Morgan or Crown Royal 1.75 L for 19.99.
Took ad to store in 5800 blk of 14th. St, in Bradenton on 11/20 in the AM. No disclaimers on door or product about mistake in ad. Showed ad to liquor store mgr. Mike. He very curtly said MIS PRINT! I asked how this was my fault. He again replied MIS PRINT. I said, so you are not going to honor the ad price. His reply was no! that is 20.00 below my cost. I again said and this is my fault how? Told him I would be in contact with corporate and he said go ahead. I sent an email to the corporate "contact us" email address. Sent the email on 11/21. Today is 12/4/19...Still waiting for a reply! Thank you for excellent customer service Winn Dixie.
Care to reply to me Winn Dixie Steve [protected]@gmail.com
gift card offer-shell oil-offer ending 12/3/19-16 times the points
Every year for the past 3 years, I have purchased $100worth of Shell Oil gift cards in increments of $25. When I saw the offer for 16 times the points that was good until @2/3/19, I assumed that was going to be the best offer. So, I went ahead and made my purchase. Lo and behold, I went to the mailbox this a.M and found a new Winn Dixie ad which begins tomorrow offering 30 times the points which result in earning 1500 points. Needless to say, I'm not happy losing out on approximately $8.00. I think it was very misleading to have the previous offer for 16 times the points run until 12/3/19. You probably can't do anything to correct the situation now, but I wanted to let someone know how unhappy I am. Thank you.
liquor store manager gerald
I don't think it's fair or right that the store manager can sell allocated bottles to who he wants to and have the overall say so. Friday a barrel was brought into the store as my husband walks in to get a bottle we notice 1 guy walking out with 2 cases of Bourbons. When I walk into store to ask about them the manager states he sold them already. Store...
employee
I have been to the deli department in yulee Florida, I want to file a serious complaint about a girl named Michelle that works in your deli department, she is picking at the food and eating it, using her fingers and not wearing gloves or washing her hands. I have also heard her say very non professional words, I don't like to hear and my children don't...
Read full review of Winn-Dixiecustomer service
I went to the checkout register tonight to make a purchase and I asked the cashier to bag up my donuts separately so they would not get squished or damaged I was trying to purchase fresh jelly donuts. So when I went to check out I was trying to enter my Winn-Dixie rewards card using the telephone keypad. When I went to do so the gentleman said we cannot...
Read full review of Winn-Dixieabout your cashier
You're cashier earlier this morning short older woman was working last cash register this am around 8 something now I've always tried to avoid her but she was the only cash register open i do not appreciate her telling me how to parent and always with snippy comments that are not needed i would like to speak to someone in person her behavior was unacceptable
night manager
Manager told us that my daughter who has autism could not push the little child buggy out of the store. He blocked my daughter who is four and took her products in the bags we had paid for and threw them in our buggy. He said the buggy's were not allowed outside and we always let her push her buggy with ours and so do all the other children. There is no sign stating that the child buggy's can't be removed. He made my daughter scream and have a meltdown, his name is Paul. He said WOW LOUDLY and I said wow she has autism. I spend at least six hundred a month in your store with EBT cash and wic and my husband and I will not do business in your store anymore, in fact we returned $63 of merchandise and went to Walmart because of his rudeness. My husband knows all the Indian store owners in town and will be asking them to boycott Winn Dixie also. Publix is always friendly to my child and I won't have a bully taking things from my child's hand and throwing her merchandise without permission. Her father and I were on both sides and there were no other cars in the parking lot and I was very close to calling the police on Paul. Please take care of this ASAP, as I will be posting on social media
deli department
I was putting the rotisserie chicken in the over I had slid hard could havebroken my hip. My hip is purple/black an badly bruised. There was missing tile. Told the manager an he didn't do bout it/ managers Covering them selfs, the tile that I slid on fixed the next week. Stevesaid i dont want ur mom/ family up in here. People that is NOT friendly.
Slid and fell on tile in Winn-Dixie store. I won't be back!
Slid and fell in Winn-Dixie store. People there are mean & there's no respect.
People there is not friendly or welcoming
customer service
I came in Winn Dixie around 8pm on October 14, and my experience horrible. The cashier Raneke was very rude, unpleasant and has a very bad attitude. The customer before me was stating how it was unfair how the people behind were call to another and he was already in line.He told her it's not fair I've been in this line and she rolled her eyes and slung hi...
Read full review of Winn-Dixie and 1 commentseafood department
I was recently purchasing seafood at the Winn-Dixie located at the Macon Road branch in Columbus Ga.
I spent 40 minutes in-line to purchase two pound of uncooked shrimp. The problem I had was the time I stood in-line and I requested assistance in the seafood department. Several customers walked away because of the line and only one person was working.
First issue..
Cooking and taking orders while also stocking the seafood department seemed to negate the customers and their needs.
Some people were in line just to purchase fresh seafood..no preparation needed.
My biggest issue was I contacted an employee in the store and requested a manger..
He told me the manger wasn't available.
I was very disappointed and extremely aggravated by the mismanagement this store seems to have
manager paul laferriere and male cashier
I went into store surprised to find a 75percent off sticker had been placed underneath the fab love 2.6lb washing powder. I read the sticker carefully to be certain it pertains to that product. Word for word it described the boxes of washing powder. So I grabbed 10 boxes! I got home and went back over my receipt. I'd been charged as if it was buy one get...
Read full review of Winn-Dixiecashier
Cashier Mia, I have had two bad experiences in the month of September 2019. The first incident she was working the customer service desk I had 1 items there was only one line open with four people with full shopping carts she saw me heading towards the customer svc and thought it was ok to yell that she was not taking food orders only customer service and...
Read full review of Winn-Dixieout of date items and product not fresh
The customer service at store #84 is outrageous!!! There is only one line open with absolutely no baggers so I have to bag and take my own groceries out. Next the meat department is disgusting blood all over the case, dirt, and the meat is never wrapped properly. Meat department never has ad items, it's a very sloppy meat department. Next is dairy I've...
Read full review of Winn-Dixiepharmacy service
My Physician sent an Rx (Amitriptilyne (Elavil) to the WD-Pharmacy Monday, Sept.16, 2019. I made 3 trips there to get it, each time the Pharmacist said they did not have it. The last time I physically went to the doctor's office and watched them send it. Winn Dixie stll clained they did not have it. Last evening I went to Winn Dixie Pharmacy only to learn...
Read full review of Winn-Dixiedeli counter service
I've been a winn dixie shopper at the eau gallie store for 6 years now. While there are many positives to my shopping there, the one consistant downside is obtaining help at the deli counter. Many times it is unstaffed, with the bakery department employees politely staring down so that you are unable to get their attention to let them know that you require...
Read full review of Winn-Dixiecustomer service desk & pharmacy
I had to call the front Service desk repeatedly for about an hour & half to get someone to answer the phone to find out if $$$ had been turned in that was lost (I know fat chance huh!!!). They looked & asked quickly, I told her who was working but just said No. I understand they are busy but the person on the phone can't tell how many people are I front of...
Read full review of Winn-Dixiejiffy buttermilk pancake & waffle mix
I came into the store 9/16/19 at 7:45pm, and purchased the jiffy buttermilk pancake & waffle mix. It was my only purchase. I got home and opened the bag and box, and it was infested with bugs. The "best if used" date is 04/03/20. I have already emailed jiffy about the issue, and am very disappointed with this issue. I do go into winn-dixie regularly, but...
Winn-Dixie Reviews 0
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Overview of Winn-Dixie complaint handling
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Winn-Dixie Contacts
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Winn-Dixie phone numbers+1 (866) 946-6349+1 (866) 946-6349Click up if you have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone numberCustomer Service+1 (855) 753-6841+1 (855) 753-6841Click up if you have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone numberPlenti Card Queries+1 (844) 745-0463+1 (844) 745-0463Click up if you have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number
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Winn-Dixie emailscustomerresponse@segrocers.com100%Confidence score: 100%Supportcustomerservice@winn-dixie.com100%Confidence score: 100%
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Winn-Dixie addressP.O. Box B, Jacksonville, Florida, 32203-0297, United States
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Winn-Dixie social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 02, 2024
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