Woolworths
Reviews and Complaints

We were in townhall store on 26 dec at 9.45 on and we're looking for milk bottles for our kid and as we were new to the store we took 10 mins and found milk section on lower level.suddenly security personnel start abusing people in heavy tone. Store is closed. I asked what time is store closing time .he told 10 pm after u can not take products. I asked what is the time, he told 9.58 pm. I asked I need milk for bottle for kid. Security personal told he would not allow me to pick any product and he spoken very very rudely.i with my wife and kid felt offended the way he responded. I told I want to speak to store manager then mr Swrup came and told go to counter and give complaint.When we reached there the person told we don't have complaint register or way to record grievance. I reached back to Mr Swrup asked again I want to record complaint, he had not listened to me then I went to senior store personal, he even not entertained our concern and mr Swrup was interfering the discussion, look like we were theives and he was judge, too bad experience to be honest this store I had that I had not in my whole life
I screamed there nobody listened no body from store management came to address our concern, really feed I should stop visiting wools worth in my life and should advice my friends and people in my circle not to visit townhall station store

On Saturday the 21st of December, 2019 I went to do my usual grocery shoppinh at Woolworths. When I went to purchase a watermelon, I noticed the pruce was $3.50 per kilo. I requested to see the manager about the price. His reply was an arrogant "we dont set the prices here!" All my years of shopping at woolworths I have never wetnessed such a ridiculous expebsive price. Ans to make it worse, watermelons are in season. Even ib winter, prices were nver more than $2.50 per kilo. I felt cheated and ripped off! I intend to take tjis further and seek advice as to what I am able to do. I will even contact the media if need be.

At approximately 13:35 today Tuesday 17/12/2019 I had used the self service check out, I was walking out when I forgot to purchase a product from the kiosk, I was then approached by staff (3) and a security guard to empty my bags and produce a purchase receipt, this I did, I was yelled at by the security guard and told he wanted to look in my hand bag, I protested, the staff said I had to!
The security still insisted and wanted to look at a blue container, this contained my ready rolled smokes.
I was really upset at this as I was being treated like a criminal with shoppers staring.
I'am a 72 year old Aged Pensioner and use public transport to shop, I will not be going to Woolworths New Market again, this means i will have to travel a long distance in future to shop.
Bev Rogers
17 Duncan st Flemington Vic. 3031
Phone: [protected] or 03 [protected]

I bought a woolworths brand multi pack of chip on Sat 14/12/2019 at Clifford gardens Woolworths in QLD
I opened the bag today 16/12/2019 as my kids wanted to have some chips. both of my youngsters wanted the supreme corn chips, I opened 1 packet there was corn chips, opened the next pack no chips whatsoever, only a big pile of flavouring.
And there was only 3 packs of these supposed to be 5 packets.
I have taken photos of the packet nobody else touched it, and I don't like corn chips so I wouldn't have eaten it. I would really like to know is what can be done to replace or fix this situation.

I am not happy with your supply of leg ham. On Saturday I was in your Marion store and you had a sign displaying $10 off of leg ham. No indication of which ones it were. Upon asking found out which ones were applicable I didn't have enough money then and intended getting one today. The sign had been removed and upon asking was told that they were getting ready for next weeks specials beginning on Wednesday Since stock was there and also put the back I cannot understand why the discount could not have been applied. I'm not only a rewards member but also a shareholder and am therefore very disappointed with the way Woolworths are handling their specials leading up to Christmas. Not only can't we buy Australian frozen prawns from your specials by the kg we now have to buy a 3 kg box or if wanting frozen pay $40 lg not $17. This is extremely disappointing when I am a household of one. Hope you take this email seriously because I am extremely unhappy

Hi
I wish to make a complaint about your 600 ml Woolworths brand Spring water. I have bought this product for a long time but the last time I purchased it from your Store at Banksia Beach, Qld 4507, the bottoms of the bottles had marks in them that looked very much like Mould
I returned to the Store and explained my problem and was treated very courteously and given a Refund and told to take a Replacement for them. My husband was unable to check them as they are sealed with Plastic but when we returned home and began to use them the same problem was present.
It is a circle of what appears to be mould on the bottom of the bottle. When you look down into the bottle it is quite visible. I am quite disappointed as I always buy this brand and now do not trust it. I wonder what your thoughts on this are. Please send me an answer to the Email at your convenience
Regards
Kathy

bought mobile phone $30 recharge. tried to active twice. both times charging me $1 for automatic recharge with no option to change it as both emails that I used to activate it had no emails for woolthorths to activate. which I need to have activated to use app to change preffereances to no auto reccharge. Tried to call support no. and couldnt talk to anyone as it resukted back to the internet using thier computer olie which was no help. Went back to the store where I received a refund. I still have $2 which is pending and have no way to turn off auto recharge to a service I dont even have anymore. Woolworth stuff have no undersatnding of the product sold in the store and there is no physical person to talk to just a stupid robot. I want to know I will not be being charged in the future for this product.

Angie Cooper
[protected]
[protected]@gmail.com

I normally shop at BWS Elanora Heights shop BUT I am not going there any more. I am sick of the renovations - 1) Most of the parking spots are full of tradesmen parking, 2) when you enter the store there are groups of men standing around talking (obviously people doing the renovations) and they do not move out of your way - you have to walk around them, they stand in front of the aisles so it is hard to find what you are looking for. 3) Hardly anything on the shelves whereas they used to have a really good range. I understand that this is due to the place being renovated but it has been WEEKS and I am just sick of the inconvenience of it all - wouldnt be so bad if you could at least walk around the shop without having to sidestep groups of men chatting about whatever! The people that work there are always nice but they also were all standing behind the counter chatting - I couldn't find what I was looking for - no-one came to help so I walked out in disgust and went to Dan Murphys where I will now be shopping !