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This company has allowed someone that stole my debit card information to use it. After emailing back and forth with different people from customer services (because they do not have a phone number to call), I had to give them the first six and last four numbers of my card along with my expiration date and the name on the card (MINE), I looked at my banking account and once again the company added another charge! I do not, nor will I ever, have a skype account. They keep giving me the run-around about the first charge and I have yet to get a response since the second charge hit my bank account. They are not assuming responsibility for these charges, or the fact that it is a stolen card number. They are telling me that these charges may be for a family member or friend’s account. It is just me and two small children in my home, AND nobody that I know has a skype account. We all have Logitec Vid to chat with my sister in Georgia (we live in Illinois). We do not even ever use it, but that is what we have. It is a very nice and FREE program. Skype customer service has asked me time and time again for a user name and account number and I have repeatedly told them I do not have an account. I do not trust these people and would NOT recommend doing service with a company that can take such a crime with little concern. And on top of the little concern allow a SECOND charge to be fraudulently charged with this stolen card! I wrote the beginning of this review about 9 hours ago to as many skype review sites as I could, but now I look at my account again and (after canceling my card this afternoon) I have two more charges, making it a total of FOUR fraudulent charges. I have been unable to get a response to my THREE emails to them today, but needless to say I am beyond pissed. My FOUR charges are for 13.83, 13.88, 13.88, and 13.97. This company needs to be stopped. To make things worse my bank not only is CHARGING me to get a new debit card, but they are unable to do anything until these charges are no longer pending. So as long as these charges are pending, I cannot have that money. The first charge has been there since the 19th at least and today is the 22nd. So for three days I have been unable to have all of my funds in my account because of these people.
The complaint has been investigated and resolved to the customer’s satisfaction.
i had 7 charges from SKYPE.COM to my acct and i do not even own a skype acct! I am fighting with my bank to resolve this issue if ANYONE has more information on WHO is doing this please let me know! meanwhile i got a bunch of bogus charges that took my money and my back locked my card causing the embarrassment of not being able to pay for lunch that i already had or fuel my vehicle!
I just read the above complaints about this company (if that's what you want to call them). Last dated one I see here is 10-23-2010.
Well, they are at it yet again!
I just checked my bank account online and they hit my account for one shot (thus far) for $47.00 on 7/24/2012.
I just got off the phone with the representative of my bank and she said she had NO information about this company like they usually get and said she was going to check online for anything. She typed the name in on the search and got the complaints page here first and foremost!
She read some of them and told me they would be working on correcting it for me and that it automatically closed my current card I'm carrying and told me NOT to try to even use it until my new card arrives in 5-10 days. She said also that the charges will be investigated and refunded after I fill out forms she is sending me; the process takes 30-60 days.
She asked me if I use Skype at all and I said I do NOT, however my sons' do from time to time but KNOW not to click on anything they are not sure of, and to let me see it. (they are 20 & 17). I asked them both while I was on the phone with her, if either of them clicked on anything while on Skype with their friends playing games, and they both said NO, you taught us better than that Mom.
So it wasn't like they clicked on something; somehow this 'company' charged my account WITHOUT permission.
03/12/2013 27/11/2013 11, 50 PAGAMENTO ON LINE 27/11/2013 23.28 SKYPE COMMUNICATIO LUXEMBOURG LU N. 647720
26/11/2013 19/11/2013 11, 50 PAGAMENTO ON LINE 19/11/2013 22.13 SKYPE COMMUNICATIO LUXEMBOURG LU N. 647222
anche a me è capitato due pagamenti con la mia postepay non fatti da me ecco la prova
On July 2 / 2014 I paid $1, 29 for landlines in Hungary, 60 min./ month. You acknowledged it via email and in the "Payment" section, but it's not shown on "My account" graphic. After my today's call (July 4) Skype deducted payment from my general credit, instead of my Hungary subscription. - Tomorrow I want to make calls again, but want to use my latest, specific subscription. WHAT SHOULD I DO? Please HELP me!
attention, please!
´ i bought a credit 10€.. I used my credit card.Skype received this money, but it isn 't in my account.So, , i can, t make calls.What happened? i want my money back.
Conta da Microsoft viver:imogenial
Nome do produto :crédito Skype
Valor total:10€
Data da transacção:28 de outubro de 2016
Nº do pedido:[protected]