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CB Gambling 1xBet Rs. 18000 deposited through imps new method successfully but amount not credited to my 1xbet account.
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1xBet review: Rs. 18000 deposited through imps new method successfully but amount not credited to my 1xbet account. 1

K
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2:21 pm EDT
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Rs. 18000 deposited through IMPS method on 25th July'24 and on the same day it was credited to Beneficiaries account which was provided by 1xbet India. It was an technical error where transaction was failed and that's the reason I was not having transaction successful screenshot but as I checked with my bank it was successfully credited to Beneficiaries account.

Since then I'm keeping follow up but 1xbet India did not deposited the amount in my 1xbet account.
This is Second incident which is happened with me. Last year also Rs. 10000 was not deposited by 1xbet India.
I even shared Beneficiaries bank details to them where this particular transaction was clearly visible.
Now I come to an conclusion that This is an Fraud site where if you do not have successful transaction proof u would not be getting amount deposited.
I have informed them several time it is an technical issue hence I would not be able provide then transaction successfull details but this guys never listen to me.
I have given them all the proofs like IMPS details printscewn on which I have transferred the amount, as on date my bank statement from which transaction was done, Confirmation mail from my bank stating beneficiary have received the amount, Beneficiaries bank details where this amount clearly visible.
Regards,
Kalicharan Gaikwad
+91 [protected]
Gaming account number : [protected]

Claimed loss: 18000

Desired outcome: Kindly deposit the amount in my 1xbet account or refund it to me in my bank account

Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.

Update by Kalicharan Gaikwad
Aug 15, 2024 12:11 am EDT

I have given them all evidence but they demand successful transaction receipt only. If your transaction gets failed due to technical issue and amount debited you are in big trouble. They are doing fraud if u failed to provide. I totally stopped using this fraudulent site since they didn't deposited my amount.

I have given them there account Holder details as well and amount clearly visible but still they not depositing it.

Very soon I would be circulating it to all platforms so that people should get aware and stop using this site.

Employees who are working with 1xbet India are illiterate, unprofessional, pathetic. They speak like they are the kings.

Update by Kalicharan Gaikwad
Aug 17, 2024 12:11 pm EDT

I think this time also Complaint Board will not be able to resolve my issue. It's been more than 6 days I haven't received a single reply from u guys.

Aug 22, 2024 12:42 pm EDT
1xBet customer support contacts
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Thank you for reaching out, and we apologize for the delay in processing your deposit. Normally, deposits are credited within an hour on average. However, depending on the workload of the payment system or bank, it may occasionally take longer, potentially up to several days.

If you haven't already, we recommend contacting support via your account on the 1xbet platform's website or app. This will expedite the resolution of your issue. Please provide all necessary payment details to facilitate a quicker process.

We value your patience and remain committed to assisting you. Thank you for choosing to stay with us.

Best regards,
The 1xbet Team
Update by Kalicharan Gaikwad
Aug 25, 2024 4:20 am EDT

For your kind information I have used all the platforms. Now you guys have came with an reply stating that my amount has been credited to some other Gaming ID.

Why I have I'll share my deposit details any other person. I'm using this platform since more than 2 years. It was never happened.

Someone from 1xbet team staff have deposited my amount to some other Gaming account and to save themselves they are giving me reply stating that it has been credited in other Gaming account.

This is an fraud Site and Indian 1xbet Team is poor, they do not no to operate. Due to their mistake I have lost my 18000. Now I would not use this platform but I surely share my experience in different social platform.

If you want to keep Quality maintained kindly credit the amount in my 1xbet account.

Keep enquiry who did this. Who have credited my betting amount to other Gaming account.

There might be many people who might have face this but did not came front because there is no face to face interaction available.

This is like JAMTARA.

Regards,
Kalicharan Gaikwad

Sep 12, 2024 10:21 am EDT
1xBet customer support contacts
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CY

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Dear Kalicharan Gaikwad,

If deposit was made on another account, it can mean several variants:
1) Either you have several game accounts and you deposited on another account.
2) Either you have contacted scammers, to whom you personally provided the details of your transaction, which they could take advantage of and credit the money to their account. Unfortunately in this case we will not be able to help you, because the payment system credits strictly according to the correct deposit request on the account where it was made, and the company is not responsible if the player personally provides his personal data to third parties (all official contacts directly technical support are specified only on the site in the contact section).
3) either you are trying to pass someone else's deposit as your own.

If you have several accounts, we recommend that you contact our support email to merge them, so that you will not have such cases in the future. In the other two cases, unfortunately, we can no longer help, because from our side everything is checked and executed according to the rules.
We kindly ask you to be more careful in the future and strictly follow the deposit instructions provided in the very first window before making a replenishment. If you have any additional questions, please use our support chat on the site for quick assistance. Thank you.

Best regards,
The 1xbet Team
Update by Kalicharan Gaikwad
Sep 17, 2024 4:04 pm EDT

Not satisfied with your reply. You guys are giving such response to hide mistake of your own employees. You guys always ask for successful transaction screenshot where as this transaction had technical error and due to which i was unable to provide them successful transaction screenshot. This amount was instantly credited to the beneficiaries account and i had also shared my transaction details immediately. But due to your worst helping nature i had to bear the consequences.

Never the less i will definitely put up my experience in social media and never ever opt your gaming account going further and also eill be asking others not to use it.

Before concluding it i want to ask u one thing "Why u guys emphasis on successful transaction receipt where customer informs you repeatedly that transaction was not completed but amount was credited to beneficiary's account.

Why the hell on the similar day when transaction details were sent amount was not credited to my gaming account.

First trained your people. This scammers are not outsiders they are insiders. They have eaten my money and coming days many people will be suffering.

Have you inspected why there were delay in adding funds to my gaming account even sending transaction details immediately.

I'm sure [censored] like you will not have any answer. You will blame customers only.

Your own employees are BIG SCAMMERS and people should be aware of it.

Update by Kalicharan Gaikwad
Sep 18, 2024 4:00 pm EDT

Shame on you guys. My awareness will be on to others who uses your platform. Our deposits are not safe.

Your Employees share our UTR no's to SCAMMERS.

This is nothing but "JAMTARA"

Update by Kalicharan Gaikwad
Sep 18, 2024 4:05 pm EDT

In your earlier reply you say that I have contacted SCAMMERS. That means contacting on customer support number of 1XBET means i'm contacting SCAMMERS.

How funny is this. Investigate who has did it and credit the amount in my 1xbet account.

Update by Kalicharan Gaikwad
Oct 02, 2024 7:07 am EDT

Kuch nahii hota hai complaint karne see. Sirf dikhawa hai. Inhi ke log payment details kisi aur ko dete hai. JAMTARA HAI 1XBET INDIA. Sab log samazdar ho jaao aur boycott karo 1xbet India ko.

1 comments
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C
C
C. Eichmann
Aug 12, 2024 8:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Looks like 1xBet decided to play hardball with your deposits instead of crediting your account. Could've been worse — you’ve got all the evidence lined up, and it’s clear you’re not letting them off the hook. Time for them to realize that keeping your money isn’t part of the game.

K
Author of the review
K
Kalicharan Gaikwad
Mumbai, IN
Sep 07, 2024 3:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yet to hear from u'll. I was knowing that u guys will not have any answer for it. I stopped using your at form from that day itself.

K
Author of the review
K
Kalicharan Gaikwad
Mumbai, IN
Sep 10, 2024 1:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Now you guys will resolved my query stating there were no response from my side.

This is second time you guys have not resolved my concern.

How come my payment details have been shared to some other gaming account.

It is 100% done by your agent only.

That means your platform is not safe and people should avoid using your platform.

I'll recommend every one to stop using your platform.

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