Amazon
Reviews and Complaints

I was very disturbed by the dropping of Ryan T Anderson's book, "When Harry Became Sally." I see it as censorship of a conservative and Christian point of view. Given the market dominance of Amazon, I also see this as an abuse of power. We live in a country based on liberty and religious freedom. Censorship harms those ideals and it harms the right of citizens to have free access to information that allows them to make free choices.

I appreciate that Amazon has changed similar decisions in the past (e.g., the movie, "Who Killed Michael Brown.") That gives me hope that you listen to your audience.

Denise Hallfors
Prime Member

A size Large 'Squirrel Whisperer t-shirt was ordered from this company.
The shirt arrived and it was' at least' one size too small.
Upon contacting the company they said (1) They do not pay for returns and are not responsible for T-Shirts that the customer says are too small and(2) If I want to return the shirt for credit ''I would have to pay for the return freight cost and was given a return address in CHINA''. The total cost of the shirt was 424.95 with tax, shipping cost ad an additional charge. The charge was from Chase and they have refused to side with my regarding my refusal
to send the shirt back to this company in China at a ridiculous postal cost !.
Want you all to know--This is another cheating, crooked Chinese importer.
Strongly suggest no one do business with the company!

I receved the e-mail saying it was sent out. Tracking number 420360549274890249340640273304. Could you track it for me and let me know what is going on please. Chinatera limited.

[protected]@gmail.com

Company ordered product from:
CHINATERA LIMITED
P.O. Box 6398
Rosemead, CA 91770

Product: 1 pc diamond painting glue point drill clay box

I ordered several items from Chinatera limited including a 1 pc diamond painting glue point drill clay box . The item comes in a round cylinder like bottle. Online the cylinder looks to be full of the glue clay. I paid $3.99 for each and I ordered two. When I received the product I was and still am beyond upset. It is a cylinder with as much glue clay as you would receive in one square that comes with original drill sets. This is beyond a rip off and I assure I will NEVER order from this place/person again. Besides the glue, the product took forever.
As shown below, the square piece in picture one is the normal square glue clay that you receive in one kit. As seen in picture two, you can buy an entire set of 50 square glue clay pieces from Amazon for $4.99. Also in picture one (the round cylinder) I paid $3.99 plus shipping for a round container with the amount of glue clay as 1 square. No doubt I paid for the container because there is not $3.99 worth of glue in the container. Do your research before ordering from crooks like this.

Amazon has a serious problem on paper work. It always has errors, and embarrassingly, I often found and saw it. Like they told you the hire date, and confirmed a working date and sending you an agreement with a starting date. But they all different. And you have no way to go and proceed. And no one is every follow up. And they kept on sent you strange card and strange letter and strange recorded telephone message which sound personal to you. But actually is an unknown call for the public. And they always did thinks that they though is taking care of, and actually is not done at all.

The employee works there has no protection in employee safety at all of course I am talking about Identity document. No actually HUMAN is there. No Manager is there. You have to resign and go to EEOC to follow up dispute even though Amazon claimed they has inside their company. A lot of document and self writing report should kept is you wanted to work in this company. A HEADACHE.
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Updated by dabywong · Feb 18, 2021

I post this is because I am looking for jobs in Phoenix, Az and I found it out and no way to contact Amazon. And I hope someone from Amazon can inform or notify the corporate or appropriate person/dept of Amazon, so they can correct it. I bet not. Because yesterday, I thought I got a got at Amazon at S3333 7th street as pick and pack for delivery, and the pre-interview and duty description on Amazon.force said is a small warehouse. But when contract sign date, I found out and confirmed that it is not correct at all. That is not a small warehouse and is not doing what they posted on line to hire people. I back and forth drive 70 street x 2 [1 hour] this is not the first time, and they never apologize, if they don't how can they notice and correct it right away? After that I go home with nothing signed or job offered. This is like getting used to it now. Because it is like NO ONE IS WORKING [USA GOVERNMENT] IN PHOENIX, AZ. And a dispute case holding with EEOC from last year Nov, 2020, it is still pending for schedule a date with EEOC. Because EEOC everyday is booked and no chance to squeeze in. I wondered they are working or office is closed. You have no way to tell. Due to coronavirus, the street is so quiet. And it is so hard to find a job. All scam and terrorist.
Updated by dabywong · Feb 18, 2021

And yes, at job search AMAZON.FORCE, they always description the wrong location. Like they said is at West side, actually in on East side. And it is near North Phoenix, but they post it at SW Phoenix, AZ. This is seriously unacceptable. I wander how can the Employment board let Amazon posted job for public. It is not correct or you can say is lying. Can some department stop them doing this in general public.

And they like to call you but the line on the phone is a female sounds life but you have to hear it for like 15 seconds to confirm it is not, but only saying something looks welcoming you and tell you have additional shift time available. But actually is a recording. And the main point is like other company, this kind of call can made simple by one person in company and hired someone. But they like to act differently. And I have no way to tell them something is wrong with them on the public site. So, I have to complaint it through complaintboard.com

I received a email two days ago stating that Amazon was putting a hold on my account because my credit card issuer had disputed the charges (512.00). I immediately called customer service and they said they would put in a request to the dispute department to reach out to have this matter resolved. I then called America Express platinum and they verified that they had not disputed any charges that I had made. I've sent four different emails at this point following their step by step guidelines to resolve the matter. I received a email back an hour ago from a account specialist stating the exact same email as two days ago. I can't get one human being to speak to me on the phone. All it would take is literally a couple of minutes to give them my information.

I have been a prime member now for close to 15 years with countless transactions well over $100, 000. I've never had this issue once in all of these years. Needless to say, I'm fuming!

Please help me!

I've received a charge to my debit card called Amazon Prime Amzn.com/bil WA
I did not make such payment at any given moment. I do not know how this happened

no notification of draft of annual subscriptions causing fee and negative balance on my debit card/checking account. I need the subscription reversed and I'll pay with another method.

I was unable to sign up for a new acct because the time I was given to look at the OTP on Gnail and send it back to you was very short for someone up in yrs to accomplish- I tried a few times to send Amazon this information- felt the time allowed was extremely short for s senior citizen to go through the steps it takes to get a new acct. I was discouraged that I WAS not successful with the required steps from amazon. I did have a acct yrs ago- was not required to look on GMAIL for the OTP at that time.

Kicking off free speech is awful and you should be charged with a hate crime. Parlor was paying you for a service and you cancled them. Will I get cancled. Then, Who will be next? Attacking free speech is where you stand, and I will not stand with you.

I have not received refund of Rs 3499. They are saying that they have been credited but the bank is denying any such transaction.
The refund was initiated by 31st of January and it should be credited to me till 5th of February but I have not received any such refund. It has been 15 days and customer executive of Amazon are stuck with just one word, sorry sir we can't do anything.
Since Amazon has to refund my amount and if it is not received by me then only they are responsible and they should do whatever talks they need to do with the bank.

I placed a order on February 10, 2021. The order consisted of 2 Letter full round diamond paintings at $15.98, 2 Last supper diamond paintings at $30.00 and 1 Tiger full round diamond painting at $20.00. Paypal says it was denied. I would like to know why. The transaction number is 5C0300196E190640R.

I placed a order on February 10, 2021. The order consisted of 2 Letter full round diamond paintings at $15.98, 2 Last supper diamond paintings at $30.00 and 1 Tiger full round diamond painting at $20.00. Paypal says it was denied. I would like to know why. The transaction number is 5C0300196E190640R.

My 6 year old autistic son just received a new Kindle for his birthday. After being told that he was not to add anything on there, he added $50 worth of games on it. I called Amazon and because he had done the same thing when I got a new firestick I was told that they could not help me. I told him that the fraud company on my credit card had notified us of this. I asked if I could talk to a supervisor as my child (who was instructed not to add anything on his tablet and I was at work while he was with a babysitter) had added one of which was "a dang $25 game. The customer service person who did spoke broken english told me that he was the last point of contact and "I was not to use profanities." I told him that dang was not a profanity and that he just offended me as I was a Christian and do not use those words. Something needs to be done about the customer service and when a child adds things that no normal person would allow, needs to have a way out. Not everyone is tech savvy. The last customer service rep was polite and walked me through the process of setting up where he could not buy things on the firestick. This one was rude and to not refund it right away shows horrible customer service. I will no longer be using them and have to cancel my subscription and credit card because of this. It is a shme that I have to go through all of this because of a new kids tablet and a special needs child.

I just spent an hour and half on the phone with an Amazon customer service rep Kevin from Columbia. Very nice man who told me my promo coupon could only be used on items sold and Fulfilled by Amazon. Confirmed and even helped me fill my cart with such, get ready to place the order and I can no longer hear him on the line, I wait 5?minutes still nothing. I wait 5 more minutes to see if he calls me back. Nope! I call Amazon again and I'm on the phone with Joy. Joy repeats everything I explained to her, as the conversation continues Joy from Philippines all of a sudden doesn't appear to understand my issue or is simply playing that dumb game they seem to do so well! Joy proceeds to give me inaccurate info then directs me to a spot on Amazon's search bar telling me to enter "clip coupon" and that those are the items I can spend my Amazon promotional credit on. Hmmmm I look and it's nothing I want, and furthermore a bunch of flea market type [censored]! NOT WHAT I HAVE AND WANT / need IN MY CART! She tells me to just go ahead and place my order, that she will credit the promotional credit, I then ask her so what does that do? How will I NOT BE CHARGED, if I checkout, I'm agreeing to pay that amount correct? She says she has a way on her end, I said will you send that to me via email before I continue and proceed to check out? She says please hold. While on hold and skimming items in clip coupon / flea market crap search, I think this woman is blowing smoke and full of crap, so I chose a pair of sunglasses to check, go to checkout and well what do ya know... the promotional credit does not come off of theirs either! These people are POS lying scamming time wasting POS! my membership thankfully ends on the 14th and wanted to use all the "promotional credit" I've not been able to use do to the "games" Amazon plays with the stipulations they place in order to use it. Amazon was on my "hit" list for all the other BS they do, but now it's to be checked off come the 13th BEFORE they can auto Renew my membership. Now on the phone with Shay supervisor, she just took another 35 minutes had me place the order "to place order" which I could already clearly see promotion was not applied during the PROCEED TO CHECKOUT! So I go ahead with her suggestion, she then states yes the promotional credit did not apply and did not come off, so she cancels the order. Now my cart is empty, and if I choose to (highly doubtful) to re order, I need to start the shopping process over completely F THAT!

I've been an Amorim member and Prime member for many years and have spent thousands of dollars with this incompetent company that delivers broken, missing parts of items made of pure crap! Time now to go to mom n pop stores, better quality sure pay a lil more maybe but Amazon not worth my MY TIME or money
Keep your promotional credit!

because i get a discount due having Medicare they wont let me pay for my membership for the year in one full payment of 76.08.
the regular cost is $125.00 so the discount is 48.92.
i told them that i would rather pay for the year instead of 6.34 each month
so please take the 76.80 out now. the told me if i pay for the full year now it would be 125.00
they are not aloud to have Medicare customers get the discount if they pay upfront, that's discrimination for sure. i would like to see them change the policy so we as seniors pay the way we prefer just like every one else.
the conversation with amazon supervisor Machel about 4.30 pm on the10th of February 2021 I did pay the 125.00 during that phone conversation
thank you
Eloise Thomas

I received an Epsom printer at the end of April, 2020, a gift from my
son Alan Fox, Solon Ohio. I carefully unpacked the printer and tried
to connect it to my computer via WIFI. I could not do this, but I was
able to make contact with a UBC cord. I tried to print screen, and the
print was satisfactory. I used the Printer for 3 days and then it would
no longer print I reported the failure to Epsom, and they Instructed
me to use genuine Epsom Ink cartridges, which I purchased from Amazon.
I carefully installed the Ink Cartridges, but the printer did not function.
I called Epsom Help Desk, the first of six subsequent calls over the
next six months I spoke to tech helpers, but they never helped me.
During December 2020 I wrote a complaint to the office of the presi-
dent of Epsom asking for a return label so that they could fix my
printer. I have never received a reply. I feel that Amazon could
help me get the functioning printer my son paid for. Please
help me get the value I deserve. I really need a printer that works

Yours truly,
Sidney Fox, [protected]@aol.com ph. [protected]/ 7063 Navajo Tr.
Solon Oh 44139

I have not received the George Foreman Grill I ordered Jan. 28. Sue Montague 3221 Regatta Pointe Ct. Midlothian Va. 23112

I placed an order on 2/4/2021. I ordered a corkscrew, set of sheets and a 14k gold necklace for a Valentine's Day gift. The package came the next day. I received the corkscrew, the sheets came but were not closed in the plastic container, and there was no necklace. I called Amazon Customer Service and they refused to offer a replacement, a credit, or make this right. I will NOT pay for an item I did not receive! They said this issue would be escalated and I would receive an email or phone call within two days. It never came nor did they call. I have now spent so much time on this to find out they will not do anything for me. I am an Amazon Prime Member and have been for years. I purchase many products from them (thousand of dollars!) They act as if I am making this up or something. Why should I pay for something I did not receive? Buyer beware! I will NEVER buy anything from them ever again! They lost a customer who spent thousands of dollars on the site. I will be telling all my family members and friends about this unfortunate experience. They have no problem taking my money and should definitely offer better customer service. I have had numerous issues with them. If this is not resolved, I plan to contact the Better Business Bureau and take legal action. I would give 0 stars if I could and will be cancelling my membership. DO NOT BUY FROM AMAZON!

Okay so I thoughtlessly clicked buy on a product sold by Market global, business name: Sam Distribution, then after like fifteen minutes went by went to click on the reviews just to check. Upon further inspection I realized that most of the reviews are probably fake, bought by themselves presumably to verify and inflate their numbers. Tried to cancel and discovered they immediately set it to preparing shipment. Their entire product list is over 90% 5 star reviews with the ones that actually seem to be real purchases being one star the vast majority of the time with the products showing up broken (with a twenty percent charge on return if damaged), damaged packaging (if quality not suitable for resale 20% no refund), altered expiration dates (not suitable for resale), and no refund clauses all over the place. They alter the products, dilute them, and pretty much have a long history of sending defective products they buy in bulk and there is no way to effectively report them on amazon. People have obviously noticed this predatory company before and you allow them to exploit Amazon customers by selling them everything from defective coffee bean grinders to floss sticks. People have obviously noticed this predatory company before and you allow them to exploit Amazon customers by selling them everything from defective coffee bean grinders to altered floss sticks. People have obviously noticed this predatory company before and you allow them to exploit Amazon customers by selling them everything from defective coffee bean grinders to floss sticks. People have obviously noticed this predatory company before and you allow them to exploit Amazon customers by selling them everything from defective coffee bean grinders to floss sticks. At the very least vet the cuz there is no way a company that sends out fake, altered, and damaged brand named products on a regular basis has a 4+ star rating on every item.