In Feb 2023, after being on a monthly payment plan, America’s withdrew from my account $4,000+ without authorization. When I complained as my balance was not even that amount, I was eventually informed that a new invoice had been created for services that occurred in Sept of 2022 in the amount of $2,523. I requested proof of these services and instead was sent down a rabbit hole. The emails went on until July of 2023 when America’s stopped responding. I was worn down and up against the wall since the tank is in my ground and Amerigas informed me I would pay triple the amount to have it removed and fight them. Now as if the previous false charges were not enough, they are charging me a rental fee I never agreed to and was told I would not pay and they started this month in the beginning of winter! If I don’t pay I won’t get gas for my heat. This is abuse and extortion. They won’t answer my calls or speak with me. Acct # Account No.
[protected] . I have emails and Invoices to show the extortion.
Claimed loss: financial loss
Desired outcome: Refund and stop monthly charges