BLS International Services review: Photograph new rules about oci

Hi Sir/mam,

I applied OCI application at Novber 25 at Brampton location. 23 November I took photos from Walmart for OCI application. I was standing in line around 4 am morning because all OCI application appointments imwas full. When I went inside for my application they said your photos Is not valid because your soldiers is not showing up. You have to take photo And check list. So total you have to Pay total 86$ included courier charge. They charged me 30$ for photo and 6$ for empty check list. And some extra charges which I have no idea. When I Show her check list sample photo and my photo I asked her what is different between this, they said as per new policy we need full soldiers. I told him you can see full soldiers in my photo even I asked why you not update in system it's not our issue. But she didn't accept it. I show so many people was arguing with this photos issue. They take advantage our compulsion. I don't want to wake up again early and standing in line. Same goes all other person so we have to take photo from inside without no reason. Please see attached photo and let me know what's a difference between checklist and my rejected photos. Please take some action at Bramptonlocation. I have to go further investigation

I am waiting for your reply.