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CB Casual Dining Cracker Barrel Terrible food
Cracker Barrel

Cracker Barrel review: Terrible food

B
Author of the review
2:59 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

On 6-18-23 we went to cracker barrel #cb0659. 2 of us ordered the classic hamburger steak which were way over cooked. We sent them back and they came out the same way. 1 ordered the southern fried chicken dinner $piece. It was fried way to long and very dry. Went the 2nd hamburger steak came out the manager of the kitchen brought it out and we explain our complaints. She told us she was sorry but they were so short handed that the manager was even helping the cook. We did not ask to speak to him personally, we thought she would help us. They did not even offer us a discount or any compensation on our bill. We will not return there ever again.

My receipt number is [protected] table number 4 server 2066808 3 guest. Time 6:30 pm which we arrived at 5:00pm. Our server was very apologetic.

My name is barbara whitely phone number [protected].

I have tried to call [protected] with only getting a busy signal every call.

Hope to hear back from you soon. Email at b. [protected]@comcast.net or [protected].

Desired outcome: refund on our meal.

Keywords:
classic hamburger steak complaints dry fried kitchen manager overcooked short-handed southern fried chicken dinner
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    307 Hartmann Drive, Lebanon, New York, 37087, United States
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Cracker Barrel Category
Cracker Barrel is ranked 2 among 35 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

Most discussed complaints

slow, bad food, poor staff
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 Steak Dinner
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