CVS

My daughter who is 13 was in an accident. After leaving the hospital we decided to have her medicines filled by our hometown pharmacy or cvs. We looked online made sure they were open and it stayed on the website that they are open till 9:30pm, we got there at 9:15 and were refused service because they were closing. So now my child has to be in pain all night because none of the 3 people in the pharmacy wanted to do their job.

Every month I get my prescription filled it is a different generics ! There is one or two different generics I can't take. Every time I ask Pharmacist is they can order one that doesn't make me sick they say No we only get what we get and that's it. I am older and have multiple diseases so my meds are important to me. I try to be very nice yet this 1 Pharmacist and only this one is never ever helpful or nice. It's like she doesn't want to be helpful just short and curt. Every other Pharmacist in this store is great. Bottom line why can't CVS just help getting the patients their generic that doesn't make them ill? Every month a different one which everyone knows different fillets which make us with autoimmune problems sick ? Thank you

Janet a store employee, has the worst attitude! She is rude to customers time and time again!Your piece of s*** regional manager Tom never does anything James and Janet need a attitude check their disgusting and rude I will video tape it next time you guys will all be ashame of who represent your company! Janet never looks like she never showers you guys need to talk to her about her hygiene and the way she sucks at the store she looks disgusting!

CVS in Kingman Arizona takes over 20 minutes to answer the telephone and then places the prescriber on indefinite hold. Using the voice mail means that the patient never receives the prescription because no employee acknowledges the voice mail prescription. The pharmacy staff are rude with lame excuses. I generally recommend that patients use a pharmacy that cares and CVS is not a pharmacy that cares.

Have been a customer for over 20 years and having a chronic disease (hemophilia) I have ordered product frequently. For approx. 7 of those years I dealt with a Rep that through her personalized and thorough customer service improved my life and made me believe CVS was a great company. After some kind of reorganization she was gone and things changed drastically, and unfortunately we have found it extremely difficult to get the product and your staff is unwilling to do their jobs and follow through on what they say they will do. Unfortunately the stereotype of the big uncaring Drug Co. unwilling to go out of their way to help anyone but themselves has been closer to my experience in recent years .As one using a medically essential product, physical discomfort, mental anguish, even perhaps some permanent damage has occurred as a result of your lazy, self serving policies. This is the voice of the free enterprise consumer talking . GET back to legitimate Customer Service! My name is Rick Friesen BD 09/17/53

To whom it may concern

My family and I were on vacation in Boston and Cambridge from 3 July to 16 July 2019, and we bought and consume Ice Canyon Spring Water (15 bottle pack) on 3 separate occasions (ie 45 bottles in total). We subsequently read in the press that the Massachusetts Department of Public Health had issued warning to the public that Ice Canyon Spring Water contains a chemical known as PFAS that poses health risks to human.

My family and I were upset and disappointed that CVS was selling a contaminated product on its shelf.

Could you please comment (i) when did CVS become aware of the warning from the Massachusetts health authorities on Ice Canyon Spring Water? (ii) when did CVS pull Ice Canyon Spring Water off its shelf? and (iii) any further update on the contamination of Ice Canyon Spring Water since the publication of the product warning?

We look forward to hearing back from you. If you need further details, please do not hesitate to contact me on [protected]@yahoo.com or +852 [protected].

Christopher Chua
Hong Kong

My doctor ordered 2 prescriptions for me. The nurse faxed to CVS in Valdosta GA . After not getting a text, I started trying to call CVS at 4:00pm. I was on hold for 25, the first time, and 35 the second time. A tech finally answered and said there were no prescription for me. After I told her the nurse assured me that she faxed and it went through, the tech advised me their fax machine was "still" broken. It was after 6:00pm by this time, so I have to wait another 24 hours before I can begin medication I need now! This is pure negligence!

Tried to use free ice cream coupon received in mail and my $5 rewards on 7/21/19. Dominic refused to let me use them as not in their computer. Had original mailer with my name & address. Reported problem w/ Cust Svc that day. After 2nd call, a Neil Patell district leaderleft me a msg on home phone & not # I left. I've called 5 times since with absolutely no call back. Terrible customer service! CVS owes me $11.99 in rewards. Lisa Gunther, 2442 S Umbrella Ave, Broken Arrow OK [protected] by rewards are linked to [protected]