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Facebook review: Blacklisted or identity theft? 164

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Author of the review
10:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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About 2 months ago I attended my niece's funeral whom was killed by an (alleged) drunk driver. This was the first time I visited the majority of my family in 7 years. My sister and nephew started a memorial page for my niece. I was amazed at the kind and wonderful responses they sent to her "group". For nearly the week I visited, there were around 500 posting from her schoolmates, long lost relatives and friends. I was urged by my family to join, but when I tried to join, I found out my e-mail address was "disabled". I tried repeatedly to contact Facebook's Help Desk from my home e-mail address and through work, yet I never received an explanation on why my address is disable when I never had an account with them previously. I am totally unimpressed with their "customer service". I was urged by family to create a new e-mail address and try starting a Facebook page again... it worked and I'm now communicating with my family. My main worry is why was my e-mail address "disabled" in the first place? Is it being used by someone else nefariously? Is someone defaming me without my knowledge? Serious concerns that I need answers to. Since I never received previously a "Sign-up Notification" that should warn me that someone was using my address, I believe there is some serious glitches with Facebook that need to be looked into. Hope I can get some answers. If anyone had a similar experience, I'd like to know.

Update by coldlakeflyboy
May 27, 2010 9:58 pm EDT

Hello Everyone. I'm not sure whom this "Irish" is, and I do not see the comment she made that brought most of your responses "off topic", but I appreciate you giving her a tongue lashing. Unfortunately, most of the "on topic" information was not very reassuring. This company, I believe has far outgrown it's capability to acknowledge their IT and customer relations problems, which you can see is starting to effect their Public perception. The privacy screw-ups they have been dealing with lately are their biggest concerns, and I doubt they will do anything about my problems until they really start losing more new members. I'm really happy with what I've built on my page so far, and have 44 friends contacts. If I somehow was "disabled" again, lost all my contacts, would i create a new one and start over. I doubt it. Hopefully there is someone whom can give me a constructive answer to my "disabled" dilemma, so at least I can feel safe that my "disabled e-mail address" is safe. Thank you in advance for your responses.

164 comments
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I-H8-UscottQ
Hyannis, US
Jan 18, 2012 6:50 am EST

FACEBOOK should be renamed to DRAMAABUSIVEBULLYBOOK...all it is is a place that others use to bully people until they commit suicide! IT SHOULD BE BANNED!

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elgin redelk
Lawton, US
Feb 10, 2012 5:11 pm EST

i only orderd 5.00 worth of chips and i was charged 50.00 on my debt card i enjoy facebook but i do not enjoy the way you guys work over time trying to get money every second while you are playing a game it sucks and makes me think that facebook has gotten just to dam crooked please take the chips off and credit my account asap i live on a fixed income that 50.00 was for food!slot spot was the game juju_redelk@yahoo.com please

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samar imam
IN
Apr 25, 2012 2:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my name is Samar Imam, someone has created my fake id on facebook and stolen my personal information, my photographs etc.
and trying to destroy my image socially, i have reported it fake a month ago but still there is no result.
this is the link of my real profile https://www.facebook.com/profile.php?id=100002279077370
and this is the link of that fake id https://www.facebook.com/profile.php?id=100002385735142

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Princes Samo
EG
May 11, 2012 3:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello .. :)

i have a problem in my facebook when i login it say

Your account has been disabled by an administrator

i want to know why i am disabled please

and when i can login back

i hope that you can help me

and i thank you for any answer you will give it to me

bye...

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mtwyne
St. John's, CA
May 12, 2012 8:47 am EDT

ok so what gives facebook the right to try and tell me who i do and do not know i try to add a friend i went to school with and they say i cant send this request and then later i try to add someone else and they block me for 4 days so i dont know if this will ever get to facebook or not but i hope itll do some good because id really like to find my old friends and i dont have a phone facebook is my only source of communication sincerly matthew douglas and thats my facebook name too

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TRYKZGIRL
Billings, US
Sep 11, 2012 12:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

there were over 200.00 in charges to my credit card that I did not authorize for facebook to take, I have not authorized anyone to use my card to purchase anything on facebook since last month when I purchased gold. I want it to be refunded back to my card asap ; if not sooner. Some one has gotten access to my account and facebook locked me out til they sent me a code to log back in. My identy was stolen and I want this situtation rectified immediately! NO IFS ANDS OR BUTS ABOUT IT!

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ilene garcia
Bronx, US
Sep 24, 2012 9:31 am EDT

i tried to buy farmville credits from facebook and it says i cannot, and to check with my bank. i have a new card---- but the only things that changed were my expiration date and my csc #. my bank says there is no problem, and i had no problems with my previous card please help asap.

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Tama Martin
Adelanto, US
Oct 13, 2012 4:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This morning I tried to pay my bill and facebook stole my money off my visa card. There are 2 unauthorized charges dated 10-13-12. 1 for $6.90 and the other is for $99.00. I would never spend $99.00 on anything on facebook. The money that I have spent on facebook has never been greater than $14.00. I need for someone at facebook to call me and get my info so someone at facebook can call my bank and let them know that they wiil not collect the money cause it was not authorized so I can get my money back to pay my bill. I can be reached at [protected]. My name is tama martin. This matter is very urgent please respond asap.

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south89
Pass Christian, US
Oct 15, 2012 10:06 am EDT

I was told by my credit card holder to get in touch with facebook department at [protected] . When calling the number all I get is a recording sending me to a sight that I can't seem to find any answers to. There was 3 charges made to my card that I did not authorize. Would greatly appreciate it if someone would contact me so that I can get things right,

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sherry gumm
Moberly, US
Oct 23, 2012 3:18 am EDT

I was looking @ my bank statement online. I noticed charges taken from my acct for facebook. I have no idea what that would be. Could you please find out & explain this to me on 10-21-12 charge of &.7.61 then 8.12 then 8.12 again. I would really appreciate if you would explain & get these charges off my acct. I will be waiting to hear from you! I these are mine thats fine, but I need to know what these charges are for Thanks Sherry Gumm [protected]

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shitalgautam
IN
Jan 19, 2013 1:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sir, Somebody has made a facebook profile with my name [censored]al Gautam using my original picture and my details and is
continuously adding my friends and Relative. That person has subscribed to many peoples whom i know... I have no clue who
has done this kind of work.. I want you to please find it out as i am worried that that person is upto something bad...
He/She may abuse any1 or misuse my photo or do something or anything which may not be good for me...
"http://www.facebook.com/shital.gautam.52" this is the i.d i am talking about.and my correct Facebook Id
is"http://www.facebook.com/shital.gautam.16" which is created by me. please take corrective measures. I have reported it
as fake id on facebook itself but no measure has been taken as of now... please give me immediate response and block these
id.Please do that asap! Else it can be very dangerous for me!

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repentbesaved
N/A, US
Jan 21, 2013 2:02 am EST

All you people on the internet with facebook, pof, datehookup, my space, got serious mental health issues, Go to church and get right with God, and maybe you just might meet someone if you repent of your sins.

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naash almas
IN
Feb 20, 2013 2:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

this person using one of my friend name fake id and picture plese help to bann this id

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tanuja soni
IN
Mar 14, 2013 9:43 am EDT

My name is Tanuja Soni. Someone has created a fake account using my name and personal information. That person has added all my friends and now is ruining my image through bad comments. The facebook ID is " facebook.com/tanuja.soni.3 ". Please take any action as fast as possible.
contact no. [protected]

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Akshaysolanki
US
Mar 20, 2013 1:37 pm EDT

This is a request to Facebook against a fake id of my friend Vicky jain it's a humble request to u to plz take a quick and a seiver action against this act.
I will be thankfull to you and waiting for your quick response
The below link is d fake one
http://m.facebook.com/search/?query=Vicky%20jain&__user=1044751627#!/profile.php?id=100005439396807&slog=554115054&seq=676778708&rk=15&st=user&fbtype=2048&__user=1044751627

#this link is d real one.
http://m.facebook.com/search/?query=Vicky%20jain&__user=1044751627#!/vicky.jain.7355?slog=27632980&seq=2089502027&rk=0&st=friend&fbtype=2048&__user=1044751627

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Jen Rose Loeffler
US
Mar 31, 2013 1:29 pm EDT

3/31/12- I had $1, 110 dollars taken off my H&R block Emerald Card. These are unathorized charges. I want my money back from Facebook. Please tell me who to call, what to do ASAP. Contact me at [protected]. Jennifer Loeffler

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Adam_Aint
Rhymes with Fun, CA
Mar 31, 2013 4:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i second Brenda's comment! Remove your personal info like address and phone #.
Create 2nd anonymous email account for less personal stuff.

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Beena nishad
IN
Apr 22, 2013 9:04 am EDT

Hello sir
my name Beena nishad.anyone is misusing my name as 'Beena nd commenting rubbish about me. And sending friend requests to my relatives and friends.. I have a doubt on a guy named Rajiv Nishad from Bodhgaya Bihar. His contect num is [protected]. And fake id he using my name with his name fake is rajiv.beena.3 and his orignal id is rajiv_nishad@hogmail.com | my orignal id is beenu_25@yahoo.in |. please listen two my complaint and take a serious action.
Yours faithful beena

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Fake profile
US
Apr 26, 2013 2:15 pm EDT

It's not a company
It's a man who says that he is in us army
Sgt. Sterling George who is asking my mom to get a loan
But also asking for personal info... My mom has not giving him no info...but since she has be in FB and chat our computer has been hacked .. We have changed all password as required .. Please investigate this man to make sure he doesn't destroy families bh stealing from them .. Thank you

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Portiav8
Torrance, US
Jul 03, 2013 12:50 pm EDT

My credit card was charge of $ 101.0 including the one that still on the process. And I never buy anything from Facebook. I tried to call the number [protected] but it's only a machine and give me this site. I have ID number here if it will help Jgv99phch.

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Kalpana dev nishad
US
Jul 27, 2013 12:37 pm EDT

Hello sir
my name Kalpana nishad. Someone is misusing my name as kalpana and commenting rubbish about me. Id name is kalpana dev nishad.
kalpanadev.nishad.5@facebook.com And sending friend requests to my relatives and friends.. I have a doubt on a guy named Rajiv Nishad from Bodhgaya Bihar. His contect num is [protected]. And fake id he using my name kalpana dev nishad. And he using my sister's photos . And make it fake. please listen two my complaint and take a serious action.
Yours faithful kalpana

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Taad1973
Burlington, US
Jul 28, 2013 12:43 pm EDT

How could posting your name and address lead to money being stolen from a bank account? I had $100 stolen from an emerald card as well. There has to be another reason other than someone posting their name and address! Anybody get their money back?

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maureen craft
teagardens, AU
Aug 23, 2013 3:35 pm EDT

wrong visa used

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Brenda A Patterson
Sacramento, US
Sep 20, 2013 9:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Last night a charge was mistaken on error for I think for $99. or $98 to my Bank US Bank in Sac. Calif. could you please reverse it not enough money in my account.. I was plying THE GAME and it was done by mistake

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Brenda A Patterson
Sacramento, US
Sep 20, 2013 8:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Is someone going to get in touch with me if so my # is [protected]. This is very important to me please reply. This is about reversing a$98 or 99 dollar charge that was made on 9 19 13

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ted thompson
Columbus, US
Sep 27, 2013 4:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have proof of unauthorized charges from Facebook. I have never made any purchases through Facebook but have been charged 50.00 11 times totaling charges of 550.00 to my account. It was actually more however, due to time restraints I was told I could only claimed these 11 charges from Facebook. Please contact me immediately on this matter... thank you ... Mr. Ted Thompson

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brmarsden
Sacramento, US
Sep 28, 2013 12:54 pm EDT

I was charged $10 for facebook credits, but did not recieve the credits to my War Commander account/game

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barvara
RANKIN, US
Sep 30, 2013 11:50 pm EDT

DID NOT SAY THAT THEY COULD TAKE MY MONEY$60.00 AN I WANT IT BACK THAT WAS MY BILL MONEY PLEASE GIVE BACK

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charlotte frake
Salem, US
Oct 03, 2013 7:10 am EDT

In sept. the took 100.00 off my card which was unaruthizes of taking money from my card, with is a debit card, for ssi.
if the money isn't put back on my card I will go throught my card to get it back.8bd72

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Pam Boardman
Saugus, US
Oct 04, 2013 7:39 am EDT

Someone hacked into my facebook account and made charges on with my credit card. There are 7 charges, need someone to call me right away regarding this. [protected]

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Heather Zimmerman Leier
US
Nov 13, 2013 7:34 pm EST

I am completely ticked off! There is an unauthorized charge on my account for $50.00! You have put my account in the negative and I want that money back too! This is total bs! the phone number on the transaction send you to this stupid site. When I try to submit my complaint, I get an error message! The transaction # is 7ALQ175H372. Please fix this NOW!

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Heather Zimmerman Leier
US
Nov 13, 2013 7:36 pm EST

Please call me at [protected]

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Heather Zimmerman Leier
US
Nov 13, 2013 7:43 pm EST

I just went back and checked my account and there is $102.00 charged on my account. I now have a balance of $2! Are you freaking kidding me! I NEED THAT MONEY BACK NOW! How am I supposed to feed my kids off of 2 freaking dollars!

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deborah lawson
Sun Prairie, US
Dec 21, 2013 11:37 am EST

50.00 was taken off my credit card from slotamania. I didn, t authorize this and need it put back on my credit card. This happened on 12/20/13. My phone number is [protected]

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Carol A. Bailey
Erwin, US
Dec 26, 2013 7:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Somebody got my debit card # and used it on Facebook on 12-24-13 for $139.63 I have called my Credit Union and had my card canceled since this transaction is pending. I did not use this and I DID NOT authorize anybody to use it. Somebody has hacked me and I want this charge taken off or I will get my attorney to get involved. I EXPECT to hear from you SOON!

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shirley munnell
sayville, US
Dec 26, 2013 2:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I did not approve charge of $72.00 shown on my statements

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Karen Synness
Helena, US
Dec 27, 2013 12:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

In Solitaire Tales on Facebook, the wrong box for adding facebook dollars was checked and the wrong amount was taken out of my Debit card today 12/27/13 Please refund

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Yvonne Murillo
Tucson, US
Jan 06, 2014 10:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have 2 authorized payments that have been taken out Jan. 6, 2017; 1st transaction is $100 and 2nd transaction is $20. I would like this matter resolved and put back into my account ASAP. Thank You.

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MiriamNBarry
Philadelphia, US
Jan 06, 2014 6:56 pm EST

hello my name is Miriam Barry and I have a lot of unauthorized charges on my cards i will like for my money to be back on my card call me at [protected] thank you

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mona lemke
Fond du Lac, US
Jan 10, 2014 10:54 am EST

my 2 year old granddaughter purshed credits on farm hero saga and I would like it taken off asap

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