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Facebook review: Candy crush saga game 318

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Author of the review
2:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

318 comments
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Doris Ohs Cole
Pinole, US
Oct 15, 2011 12:46 am EDT

yesterday 10-13-11 I purchased farmcash by mistake I do not need or want would you please cancel that order .I was confused on your post and clicked wrong. thank you; Also I;m not getting a lot of post from farmville Thank you Doris Ohs Cole

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L Graybill
Colon, US
Oct 16, 2011 5:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fraud Prevention called today, Sun, Oct. 16, 2011 to ask if I had made charges on my debit card yesterday for facebook. I informed them I did not. Things were also purchased from Wildgame. Facebook charges were 1.01, 1.01, 155.44. Wildgame.cam/support Richmond VA charges 6.99, 6.99, 99.99, and 99.99. Would you please cancel these transaction and refund my money to my account. I am on a set income as I am retired. Please help me. Thank you

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conniequallsrickard
Madisonville, US
Nov 01, 2011 5:48 pm EDT

on 10-26 11 my account was charged .10 then 99.90 this charged was not authorized by me I need to get this fixed asap i am on a fixed income i contacted my bank and they said contact you before going forward with actions at the bank in you could please call me at [protected] Thank you Connie Qualls-Rickard

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felton.melissa
Prairie Grova, US
Nov 07, 2011 11:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have several unauthorized charges on my debit cards for facebook that I didn't do and have no idea what they are.

AerosmithandQueen
AerosmithandQueen
Port Elgin, CA
Nov 07, 2011 11:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The charges are most likely for those stupid games they have (eg. FarmVille, MyTown)

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Aoife Brennan
IE
Nov 11, 2011 3:10 pm EST

Please see http://support.popcap.com/where-is-bejeweled-blitz-pc and click CONTACT US to receive help with this issue.

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MALVILEN ABBOTT
Shreveport, US
Nov 17, 2011 2:44 pm EST

I HAVE CONTACTED MY CREDIT CARD AGENCY SAID I NEED TO CONTACT FACEBOOK I CALL THE NUMBER ONLY GAVE ME THIS WEB SITE. I NEED TO SPEAK WITH SOMEONE ABOUT MY CREDIT CARD THIS HAS HAPPEN MORE THAN ONCE AND I NEED MY MONEY PLACED BACK ON MY CARD ASAP. NEED TO SPEAD TO SOMEONE [protected] (ABBOTT)

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shradhha agrawal
IN
Nov 22, 2011 4:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

my friend shraddha agrawal she was a user of facebook from past year and few days before some one had hacked her account and using her information, photos and personal data for illegal purpose. he is also publishing vulgour photos and comment from fake id that he had made of shraddha agrawal...so we request please do block that fake id and help us

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matlock1981
Tulare, US
Nov 22, 2011 4:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

all i see is a picture here of possibly an indian woman's body and not even her face...so what do you mean by someone publishing VULGAR photos of this person that is a friend of yours?...

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KARRI BORAD-DILLOW
miamisburg, US
Dec 12, 2011 5:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I HAVE BEEN CHARGE THREE TIMES - 10$ FOR CREDIT THAT WAS NEVER RECEIVED. THE MONEY WENT THROUGH BUT THEN THE COMPUTER TOOK A DUMP ON YOUR PROGRAM AND WHEN REFRESHED NO CREDIT APPEARED, THE MONEY WAS TAKEN FROM MY ACCOUNT. I WANT MY MONEY BACK ON MY CHARGE ACCOUNT TONIGHT AND FOR FACEBOOK TO TAKE OFF THE HISTORY OF MY ACCOUNT INFORMATION SO IT WONT HAPPEN AGAIN. THANK YOU

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Cookie Jackson
Chandler, US
Dec 18, 2011 11:20 pm EST

My Account On Facebook Was Charged $200.00 In Credits I Would Like To Speak To Someone Today & Cancel The Transaction Because I Did Not Authorize It . Pleas Call Me ASAP [protected]. Thank You.

Please Help Your Dear Friend,
Helen Jackson

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rawjnish
IN
Dec 19, 2011 4:14 pm EST

i was unable to complete the time goal in which redwood trees will be unlocked ...now is there any way to get them?

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merlo486
Pembroke Pines, US
Dec 21, 2011 9:27 pm EST

i need some one to call me back about a credit purchase that i did on facebook i didnt change the option that they give you and and is going to the wrong account please call me back
thanks Lorena castelli

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Debbie Aldrich
West Palm Beach, US
Dec 22, 2011 9:15 pm EST

I purchased credits ONE time, I did not give authorization for any more charges, i wish for these charges to be refunded and no more charges to be added to my credit card. Very irrate, Debbie Aldrich [protected].

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manozreddi
IN
Dec 28, 2011 5:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

though i have upgraded my mall to third level i'm not getting my second mall...

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maahi mahajan
US
Feb 07, 2012 4:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

respected sir someone has maken my fake profle on facebook by uploading my pics and very bad name abusive kind off i am sending you the hope that you will surely help me by deleting that account from facebook http://m.facebook.com/profile.php?id=100003495757875&v=feed&refid=17&ref=pymk.

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nigel baxter
Spalding, GB
Feb 10, 2012 5:03 pm EST

i add friend on face-book and got block for adding then for 14 days so pissed of what happen to freedom

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csnyder722
Frostburg, US
Feb 22, 2012 3:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have a charge on my credit card that i did not purches it is for 49.90. This is what it has FACEBOOK.COM*WSFQ322ALwww.fb.me/cc CA please take care of this and put my money back on my card. I did not give permission to charge my card.

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YouareIdiots
Atlanta, US
Feb 22, 2012 3:29 pm EST

Why did you give your bank information in the first place?

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sajana sharma
US
Feb 29, 2012 9:15 am EST

sir some one has maken my fake id on facebook using my pics sir please help me as he is abusing my name i am sending you the link please pay attention http://www.facebook.com/profile.php?id=100003581771723&refid=7

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sajana sharma
US
Feb 29, 2012 9:18 am EST

sir some one has maken my fake facebook account please help and deactivate that account as soon as possible http://www.facebook.com/profile.php?id=100003581771723&refid=7

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sajana sharma
US
Feb 29, 2012 9:21 am EST

sir some one has maken my friends fake id please help i am sending you the link of that fake id http://www.facebook.com/profile.php?id=100003581771723&refid=7

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kainoeye
Toronto, CA
Mar 03, 2012 5:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I own a small business in Toronto, Canada and I found efavormart.com while searching for cheaper products. The product I ordered on efavormart.com looked almost identical to the ones I use and was cheaper even with the shipping cost. I knew that there would be customs and duty fee but it was still cheaper than getting those products in Canada. I ordered your silver round tin with a window. On efavormart.com, its side is flat when the lid is on and the rim around the window looks very thin. The tins I received on March 1 looked significantly different. First, all the lids are very loose so if I grab a tin by its lid the bottom will fall off right away. Also, the lid itself has a rim that sticks out so I can’t even seal these loose tins. The rim around the window is thick so I can’t use my company label. I bought their product for two simple reasons - its design and cost. They also sent me 199 units instead of 200. Before I actually received the product, UPS asked me to pay for the C.O.D. brokerage fee. I was not informed about this so I emailed efavormart and discussed the matter with two agents between February 20 and 21 via email. The first response I received was that UPS brokerage fee was only for customs and duty. I verified with UPS that the brokerage fee is added on top of customs and duty fee. If I knew about the additional fee on top of what I paid plus customs and duty fee, I wouldn’t have ordered from them since then it would be more expensive than buying those products in Canada. I contacted efavormart again and was told that they had nothing to do with it so I should deal with UPS directly. I asked their agent again if they were aware of UPS brokerage fee because they clearly failed to inform me about it. I asked three times via email and received no answers. I contacted UPS again and was told that efavormart is fully aware of the additional brokerage fee since they’re their regular customer and even get a discount since they ship many items overseas. I confronted efavormart three times via email but received no response. On March 1, I finally received the package but found out that products looked different than what I ordered. I used their Live Help Online to discuss the issue with an operator Christine on Mar 1, 2012 8:57:04 PM EST for about 40 minutes. I told Christine that they sent me wrong products and before even verifying what I received or asking for any pictures or proofs, she flat out told me that they sent me the right product. How did she know what I received at that point? I sent her pictures I took and she said the tin in the picture looks identical to the one on their website even after I mentioned the obvious differences. She said she also asked her manager and the manager thinks they look identical as well. Without admitting that they sent me wrong products, she suggested a refund process. She said they would waive the restocking fee but refused to pay for shipping. If I simply did not like the product then I know I’m obligated to pay for restocking fee as well as the shipping cost, but I’m not going to pay for shipping when the items I received and paid for look different than what I ordered. The wrong products they sent me are no use for me for the reasons I mentioned above. I received another email from their customer service asking, “What’s wrong? Our product is fine.” I sent the agent a long email and comparison pictures but instead of mentioning once about the differences I mentioned, she stated that there was nothing wrong with the product design. I didn’t say there’s something wrong with the design. It’s just not what I ordered. They said it fits their (simple) description they posted online, but failed to mention that ones in their picture are not the same as the ones they actually sell. I asked for a full refund and a reimbursement for sending back their products as well as for customs and duty fee which I never would’ve paid if I didn’t order from them. I offered them that if they can resend me the products which look identical to the ones on their website then customs and duty fee will be my responsibility. This time they offered me 20% rebate. I went to their website today, on March 2, and guess what I found? They changed the product picture to the ones they sent me! I actually thought they might do that so I clipped their webpage on March 1 with the date stamped by my anti-virus program. I caught them red-handed. I can’t believe they changed the picture to cover up their mistake. I’ve already filed a report to the BBB but I was wondering if there is anything I can do to get my money back even through a small claim when I am residing in Canada and they are an American-based company. I am also going to contact my credit card company if there is anything they could do since I consider this a fraud.

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Hissed Off
Chicago, US
Apr 09, 2012 2:04 pm EDT

Facebook is the biggest bully on the internet. They tell you that you don’t know the person you have sent a friend request to. They block you from inviting friends sometimes for two weeks at a time. They never tell you exactly what you did wrong and instructions for inviting friends you really know is not given. And they know they are abusing us that is why there is no way to contact Facebook. Again, Facebook is the biggest bully on the internet.

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Hissed Off
Chicago, US
Apr 09, 2012 2:05 pm EDT

Facebook is a big time bully. Quit paying them money so they will tae notice.

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Just.Ice
Tampa, US
May 23, 2012 3:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The other day I received an invitation to join my BFF on her facebook page. I responded immediately, although
I did wonder why she did not mention this to me in advance. Later, I did call her to acknowledge her new
venture and she was very surprised and confused because she had NOT CREATED A facebook page. She did not
know the people on the page, her so call friends, and we were both startled to learn she had became a billboard;
advertising all sorts of products. The find was amazing. Not knowing what was going on I put in my email address
and I too had a fictitious page filled with all kinds of advertisements, and products I would never use, as well
as "FRIENDS", people I DID NOT KNOW.
Is this what makes facebook so great? They get some one's email address and then create a fictitious page to give the impression one supports this advertising fiasco? If I want to be a billboard I think I could manage that on my own without the help of facebook. I tried to delete the page but you need a password to do so and of course I did not have one since I did not set up the page. I emailed facebook to get the instructions for deletion but of course I have heard nothing. HOW MANY OF YOU HAVE A FICTIOUS facebook page? You should check and see what kind of billboard you are.
I think facebook would have been successful for what it is, plenty of people can not wait to put their life story
out there; I just happen to NOT be one of them. And, since they made me a billboard advertising products I would
never use WHERE IS MY CUT?...facebook, HOW GREEDY ARE YOU? Stock in this company is tenuous at best.

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jls80
Stirling, GB
Jun 04, 2012 5:09 am EDT

tried to add gold to my facebook gnome town, fackbook took money from my phone, still not recieved facebook credits or neither money has been returned to my phone, also got texts saying it will be sorted but either way aint happy with the service, can i have my money back or atleast credit my facebbok with gnome town gold, ,

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cdwilson66
Clarksville, US
Jul 09, 2012 6:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have an unauthorized charge on my debit card that I did not make. Contacted Facebook at Number provide, but you get a recording. Can't find page c.facebook.com/credit redirects to facebook. Can anyone help?

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yahtzee
Wausau, US
Jul 13, 2012 2:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My name is Cindy Fenn and there were unauthorized charges to my credit card. They were for $210 and overdraft charges of $175. Could u please credit this back to me. Thx. Call me at [protected] or email me at jctfenn@gmail.com.

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Tammy Swensen
Rocky Mount, US
Jul 15, 2012 4:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had 200.00 dollars takin from my checking account today with out my knowledge or autherization and would like it back tonight. If you need to get ahold of me you can at theswensenator@yahoo.com. I want my refund back into my account or I will get a lawyer on this matter.

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joyce35
Bluefield, US
Jul 18, 2012 4:47 am EDT

my 6 year old grand daughter made purchase by mistake on the game of gnome town . she pushed a button to purchase gold bars for 49.99, i did not know this till after she had done it. i get a check once a month and i need this money to pay bills please refund this back as this will make me over drawn at my bank thank you. Joyce Hamilton

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Milagros Serrano
Chicago, US
Jul 25, 2012 12:46 pm EDT

Please credit back my visa, I didn't authorize charges made on 7/24/2012.

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Phyllis J. Raymond
West Valley City, US
Jul 25, 2012 4:33 pm EDT

My name is Phyllis Raymond I was charged for two items I never authorized. I was playing Zingo Bingo and a charge for $2.10 came up..I authorized it and when I receied my statement there were two other charges that I did not authorized. They are both to Zingo Bingo. on facebook One for 5 and some cents the other for 10. and some change.. I did not order these. Will you please help me get my money back?

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Phyllis J. Raymond
West Valley City, US
Jul 25, 2012 4:41 pm EDT

my name is Phyllis Raymond I was playing zingo bingo on Facebook when i had to buy some cards. It was for$2.10 i authorized that amount. When I received my account record I had also been charged $ 5and some change also $10. and some change. I did not authorize these charges. Will you please help me to solve this. problem

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Biemel
US
Aug 01, 2012 8:09 am EDT

Facebook mobile confirmation required many of us and our friends either share cell phones or do not have one.sometimes we have 5 different people in one house who only have the one cell for the whole house. This is discriminatory.

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Logical Sense
San Antonio, US
Aug 01, 2012 8:47 am EDT

Easy fix, when it asks for your cell phone, just click home (on FB page) not on browser and it will go right into it :)

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ANNIE KING
York, US
Aug 10, 2012 9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WAS CHARGED $99.00 TO MY DEBIT CARD UNAUTHORIZED TO DO FOR SOME CREDITS, NEVER WOULD HAVE DONE THAT, I JUST WANT MY MONEY PUT BACK INTO MY ACCOUNT AS SOON AS POSSIBLE, JUST WANT TO RESOLVE THIS IN A TIMELY MANNER, I HAVE AN OVERDRAFT WITH MY BANK WHICH I HAVE TO PAY, NOT HAPPY WITH FACEBOOK WILL BE DELETEING MY FACEBOOK PAGE

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ameia.gomez
Dayton, US
Aug 26, 2012 4:45 pm EDT

YOU NEED TO WORK ON THE FB SCRABBLE GAME...WE'RE IN THE SAME HOUSE AND GAME DOESN'T WORK PROPERLY

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nadege honore
philadel, US
Sep 04, 2012 11:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My credit card was charged over 15 times for things that i know nothing about so i would to get all my money back please

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ccowan
Belleville, CA
Sep 13, 2012 5:44 pm EDT

My complaint is that threw the game car town a link is there for Netfix. Unknown to us is that we chose to subscribe for a free one month trial of Netflix and with that application it gave facebook access to our credit card. This is misleading and has since cost me 178.78 in charges that are not authorized. I want a solution this problem is what I'm seeking and will not let it slide till this is cleared from my account.

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