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Facebook review: Relationship status on facebook not working 169

K
Author of the review
9:39 am EDT
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Dear Facebook,

The relationship status thing isn't working at all, my girlfriend sent me a relationship request for me to be engaged to her and although I accepted it, it doesn't show on my profile as "ENGAGED TO RIRI SMITH", it shows nothing instead. Please fix this problem for me as soon as possible or you will loose my girlfriend and I as your customers, which I really hope will not happen. Thank you in advance for your kind co-operation.

Kern Debique

P.S- I am from the Republic of Trinidad and Tobago. The complaint form didn't have Trinidad and Tobago as a country to select as a "Country of Complaint".

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

169 comments
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kuntry239
doesnt matter, US
Aug 24, 2012 10:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I recived a message from some one claming to from facebook ( Mary Mark). Saying i have won $500, 000.00 usd. This person clamied that the FBI knows about this promo. Anytime i get on line this person starts to haras me about wanting something from fedex, i cant get a strait answer from them on what it is.

If this is not a scam please let me know.

GroovyMail
GroovyMail
Australian Ext. Territory
Sep 06, 2012 8:45 pm EDT

So yesterday I woke to find an email warning from the Facebook Team stating that I wanted to merge my FB places https://www.facebook.com/GroovyMail with a FB page that I've never used or never seen before this is the URL they wanted me to have: https://www.facebook.com/pages/Groovy-Mail/162014430585213

I was confused about this because I had successfully merged my FB page: https://www.facebook.com/pages/Groovy-Mail/228430200512987
with my FB places: https://www.facebook.com/GroovyMail
and had started a campaign to promote this URL: https://www.facebook.com/GroovyMail

I logged into my account and a pop came up when I logged into stating that they were merging my places with this new URL: (that I've never seen before)
https://www.facebook.com/pages/Groovy-Mail/162014430585213
and click accept if you understand...

(unfortunately I had no choice because I couldn't get access to my accounts if I didn't so it was forced to me to say yes).

I then found that I had no access to my business page: https://www.facebook.com/GroovyMail and that my like campaign to promote this page had been paused.

Angry I took to social media to tell my story. I colleague of from LinkedIN posted last night his story when he created a campaign with FB that he woke one morning to find his daily billing had been increased to $3000 from a $200 campaign and that FB had spent $170.

I logged into my account this morning to find
1) My like campaign promoting https://www.facebook.com/GroovyMail had been activated
2) I still didn't have access to this URL as the owner of the business and it returns a 404 error page doesn't exist
3) My daily billing had increased from $600 to $2 per day

Lucky for me I caught it early and that I had only been charged $4.00 and that I use paypal so I was able to let paypal know not to pay FB and changed my paypal access details so that FB can't be paid until I resolve this issue.

The strange thing is that you can't activate a like campaign without a valid URL. I remember this when I produced the campaign and none of Groovy Mail's business URL's work they all return a 404 error page doesn't exist.
https://www.facebook.com/GroovyMail
https://www.facebook.com/pages/Groovy-Mail/228430200512987

The URL that FB decided to give me doesn't even work:

https://www.facebook.com/pages/Groovy-Mail/162014430585213

I know I followed the steps as an administrator to claim my business
I got an email confirmation that I had successfully claimed my business and I successfully merged my page with my places and then 3 days after I start a promotional campaign I have no access to my business name pages, places...I tried to set up another business page but I can't claim my business name Groovy Mail because it isn't available.

I get there isn't customer service for any facebook users but if you pay for service Facebook should have a team specifically managing ads and to service any questions to those business promoting on there site. Facebook is in bad business and judging by this site about all the non confirmed charges it's fair to say...

Use paypal and not a credit card with them because Paypal can help you with any issues.

Facebook still won't look at this as serious case...
They are only messing with my Business name that is legally trade marked in the USA.

I probably won't ever get my business page name back

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sajit88
MY
Sep 08, 2012 11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

thanks

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TRYKZGIRL
Billings, US
Sep 11, 2012 12:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

there were over 200.00 in charges to my credit card that I did not authorize for facebook to take, I have not authorized anyone to use my card to purchase anything on facebook since last month when I purchased gold. I want it to be refunded back to my card asap ; if not sooner. Some one has gotten access to my account and STOLE my IDENTITY and facebook locked me out til they sent me a code to log back in. My identity was stolen and I want this situation rectified immediately! NO IFS, ANDS, OR BUTS ABOUT IT!
I want my money returned to me today.

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laura durand
high river, CA
Oct 02, 2012 5:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

charges to my credit card for 24.69 that i never okes and never gave my card no to do soo its fraud as far as i can tell please clear my account of these charges

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tinke43
Washington, US
Oct 03, 2012 7:01 pm EDT

My name is Susanne Staymates i am 43 years old and i should be able to like things on facebook as much as i want but NO u guys BLOCKED me cuz u said that i used the like button way to much for your liking which i think is wrong it's just a like button so i am mad to think that u would do that to some who 43 years old

**SuperMan**
**SuperMan**
Boiling Springs, US
Oct 03, 2012 8:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yep, it's about time you live your own life! Cleanse yourself of that nasty, communicable disease we call Facebook and find a few friends that have a pulse. Or, invest if a few little kitties - unless you're already known as the neighborhood cat-woman.

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mjw0311
US
Oct 09, 2012 11:12 am EDT

When I am on Facebook's classic web interface I can see that I am in a relationship with my significant other. But when I am using my phone I cannot see it on my profile. My boyfriends phone shows that he is in a relationship with me but when he goes to my page it doesnt even show "in a relationship." How do I make it show up on my timeline?

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alan c
Smyrna, US
Oct 15, 2012 11:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

some one has been using my credit card to buy things on facebook i play battle pirates and total domination i would like for you to see if you could find out who used my credit card and how many charges are mine on my battle pirates acc. and total domination acc. my email acc has been change too the one connected to my facebook so please send to talkdrinkofmilk@yahoo.com i think they changed my email too and that email was alan.custer@live.ttcmurfreesboro.edu i caint get in that email any more and please list the names who acc the money went too if you can so i can give names to bank thanks

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tom boggs
Forest Grove, US
Nov 21, 2012 10:48 am EST

ON 11/20/2012 You charged my debit card 6 times for something I never ordered or requested. Please remove these charges.
$17.00, $8.00, $0.90, $17.00, $0.90, and $0.90

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Dian Calvo
Tucson, US
Nov 26, 2012 9:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I play Hidden Chronicles and ordered 34 estate cash to buy blue prints to finish my bridge! When I contact Zynga support it says I havent placed any orders in the past 60 days! My debits are connected to my phone texts messages, which reads...
$______available after $6.30 purchase at facebook.com*credits [protected] CA on Nov 23 @ 10:18 pm with your net spend card ending in 6977. It is now monday the 26th of Nov and I have not recieved the estate cash in my game. I have endlessly tryed to get through to this phone number and get reverted back to C.facebook.com/credits. I do not want a refund I want the purchase for estae cash to go through! Thank you for your help! Dian Calvo

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Dian Calvo
Tucson, US
Nov 26, 2012 9:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was wondering if yours was resolved? Did they contact you or did they fix it?

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littlesmytharts
US
Dec 02, 2012 8:56 am EST

The same thing just happened to me. I tried to buy $5 worth of estate cash, it didn't seem to go through, so I tried twice more. Then I got a message from them saying there was a problem with my card. OK. I then called my card server and was told that all three attemtps had indeed gone through and they had the $15. This happened last week and after sending two emails to them I still don't have the cash. I really don't now how to deal with this. I know it's a small amout but if they are doing thyis to a large percentage of people who do buy from them, they are making a pretty penny off us and we're paying interest on that money as well. Perhaps a call to the Attorney Generals office, or the Better Business Beaureau. If anyone know how to successfully reach them please post.

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faizel ajmeri
IN
Dec 14, 2012 2:04 am EST

respected sir,

i have to infrome to u that sir i ahve account in facebook, my id is faizal_ajmeri@yahoo.com, this is my facebook id, i have try to open it but i can not open, becase of securety resion, i dont want any truble for any thing to open my account, i want to open my account simply nd perfictly, i hope u will do some thing for me, nd open my account very eaasyly,

i hope u will do then i will be highly greatfully to u, nd much obliged to u..

thanking you...

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Bubble Safari
Seymour, US
Dec 31, 2012 11:55 am EST

My 4 year old grandson apparently clicked on something and we were charged for two different charges on Bubble Safari. The charges were $16.80 and $1.00. This caused us to into overdraft mode. We are seniors and cannot afford this. Please reverse these charges if you can. Thank you so much.

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Neil Davis
US
Jan 04, 2013 5:04 pm EST

This company Facebook.com Has been an issue and its been getting out of hand people are just bullying people on this site,
Its said that people get blocked by Zuckerberge himself. And its know that half the people with profiles on facebook.com
work for Mark Zuckerberge. And have people notice when he was sweating when he was interviewed,
Cause Zucherberge is allowing people to do what they want. Its sends a lot of negative.
And facebook has a lot of Abuse issues.
And its sending negative tension that its ok to bully and harass people.
And its a bunch of drama on this sites and its a lot of people from Zucherberge Company blocking people secretly.
EVERYONE GO TO MYSPACE.COM

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francy49
Middlesboro, US
Jan 12, 2013 5:56 pm EST

this address on my bank acount is like alot of addresses here 1 of them facebook.com xcyj4222h www fb me ca facebook.comtdyj4222h www fb me ca facebook.com tdzj4222h www fb me ca facebook.com sezj4222h www fb me ca facebook.com uezj4222h www fb me ca and theres many more i wont my money back thay got 900.00 out of my bank acount and i wont it back my address is 510 avondale ave middlesboro ky 40965 my phone number is [protected]

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polyart
US
Jan 25, 2013 9:57 am EST

A man from FacebookPowerball.tk emailed to say I won 500, 000 GBP as 5th Anniversary Facebook Promo. Was told to send 500GBP as bank fee to wire funds to my account and copy of wired transfer was sent to me. Then they told that money was not received and started ignoring me.

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terry kemmerer
Hellertown, US
Feb 09, 2013 11:42 am EST

there are charges on my credit card that were not authorized ...3 seperate amounts on the same day january 25 2013.

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martin j lane
ledyard, US
Feb 26, 2013 8:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was offered a gift delivery on Valentine's day and never received . Account charged $8 trans num 32 FACEBK D2N264N 932, please respond

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taxie
cuddebackville, US
Mar 04, 2013 6:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i have a charge of $ 15 on my debt card that I did not make. i would like someone to call me and tell what the charge was regarding. My number is [protected]

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cheketa
Detroit, US
Apr 05, 2013 5:45 pm EDT

I authrorized 5$ on jpj credits took a # of 20$ off my credit card my name is cheketa martin please return funds. Please call me at [protected] thank you!

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sunshine_weef
Sterling Heights, US
May 02, 2013 9:33 pm EDT

I was charged on my credit card 17.00 from facebook and I never bought anything I want to know where these charges are coming from and why I am being charged. This is the website they give you to go to when you call the number. they dont allow you to talk to anyone or have anyone answer the phone its just a recording.

BewareFindAGrave
BewareFindAGrave
Beverly Hills, US
May 03, 2013 6:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am sorry to hear this happened to you, but why does Facebook have your credit card number in the first place?

If you did not make a purchase, have the charge removed from your credit card by calling your credit card company and denying the charge. You can't be charged for something you didn't buy. You don't need to contact any company about a fraudulent charge to your credit card. You need to contact the credit card company. Don't bother with Facebook; contact your credit card company.

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KEITH REMIS
Saukville, US
May 07, 2013 4:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TO WHOM IT MY CONCERN. I Keith Ermis, have been on facebook for about a year or so. About a mouth or so I used my debit card for a game bejeweled blitz. For around a $ 1.00, I had to put info in what, facebook wanted me do. I did want what was asked. weeks go by I used my card a few more times, as long it was not for much money and I would not.I called the bank to get help because I was charged $100.00 for coins on a game. the bank gave me a number, xd72522e it may have to do with the game. at this time, may5th-may6th 2013. If you look at the I have no reason to do that on a game I don't play all the time. at this time I was trying to get my info off facebook . I went to other games to find how to get my card out and I could not it was my card was locked in which, may 7th 2013 I keith ermis now lost about for sure $100.00 as well as$10.00 trying. sorry but if you hit a amount it just takes it which I did not know you should be able to say yes or no before the money is gone. anything you need from a disabled man, not to rude sorry if I may wrote something. please look, why would I do that on fixed income. im here to play and have fun with others, A charge like that I really would not have all my rent money looked for hours to get my card off line. and now im billed $100.00 plus out. thank you, KEITH ERMIS [protected] pm . P.S. I wish that I could have been told when you are in you cant get out. from a beginner at all this.

**SuperMan**
**SuperMan**
Boiling Springs, US
May 11, 2013 5:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Check this out... Live your life in the real world and rid yourself of this social mind-control forum.

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KEM40
Perth Metro Area, AU
May 21, 2013 7:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I believe Facebook is over charging on their premium items. Today being 21/5/2013, went to PayPal currency converter after i made a purchase in Farm Town for $9.99 US and was charged $10.30. Now from their currency converter showed i should of been charged $9.54. Can you please investigate this. I have purchased a few items for the game and noticed a bit of a difference to what should be paid.

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bobbi 39183
Vicksburg, US
Jun 17, 2013 9:41 am EDT

I found an unauthorized charge for 46.95 on my bank statement. I would like an immediate refund. I've already contacted my bank about this charge. This charge was dated 6/15/2013. I haven't bought anything from face book, I don't even play games on face book because I tried to download a game and it erased my hard-drive. I sure don't buy anything from Face book .
I would appreciate your cooperation with me to clear up this problem. I will be expecting a reply to this email very soon.

Bobbie Auttonberry
Bobbi39183@yahoo.com

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Linda Swab Bolin
Dayton, US
Jun 27, 2013 10:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account on a media site was hacked 6/25/13 and is now in another language. My credit card was used for more than I had in the bank...I have called my bank and they have taken care of the funds...What I need from you is a phone number, website, etc. to get to the people at this site so that I can straighten this account out and get it back to English

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Shanna Gashy
US
Jun 30, 2013 5:54 pm EDT

I tried to buy my daughter a facebook gift card and was charged, but the site told me that the gift did not go through. she has not received the gift, the gift was not posted as requested, but I WAS CHARGED FOR IT! I called the # that was given on the charge and it stated that they were not able to help customers on the phone at this time and to contact c.facebook.com/credits and to have my credit card ready. This is all that I have found! Please contact me ASAP. This is very frustrating!

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Thula Lawrence
Milwaukee, US
Jul 05, 2013 1:12 pm EDT

Played a game on gamehouse on facebook and ordered some additional tokens for $2.00 from facebook. I used my visa debit
card and the charge went through successful. Received my monthly statement from the bank and was charged three times for
the same $2.00 which caused my account to be overdrawn. I was charged $34 twice and a total of $71.41 (Deposit-Overdraft Trans on 6/27/13. I want my $71.41 returned.
6/26/13 withdrawal M8M85224K WWW FB $2.00 This was original charge Paid
6/26/13 withdrawal WUM85224K WWW FB $2.00 This was same charge also paid causing first overdraft of $34
6/26/13 withdrawal 89M85224K WWW FB $2.00 This was also same charge paid causing second overdraft $34

Resulting in the payment of $71.41 They have no phone number, tried to get in touch, no luck.

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Pfuller
Honey Brook, US
Jul 10, 2013 4:41 am EDT

I got a message from Facebook my account was going to be disabled I followed a link gave my credit card information never gave them permission got charges I never authorized very pissed off I had to open a new account causing me emotional distress got a number but the voice told me to go to a website that didnt exist my number I s [protected]

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Takisis
Pottstown, US
Jul 13, 2013 4:42 pm EDT

I believe that a Nigerian prince may be looking for you.

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nancy reese
st. clair, US
Jul 18, 2013 5:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

facebook.com.credit took money out of my account without my authorization. I would like the money refunded. I don't see how this was even legal. I would like this matter settled very soon or I will contact my attorney to resolve it.
thank you,
Nancy Reese
p.s. I can be reached at martha636@sbcglobal.net

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mafolwell1978
Bridgeton, US
Jul 20, 2013 7:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

there is a $45 charge to my credit card i did not authorize. i never gave facebook.com ads my credit card number however my credit card is on file for the facebook games . i did not authorize the charge and have not been on facebook for a few days and would very much appreciate if the charege can be refunded back to my credit card. thank you

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Lance R. Van Nostrand
Rutland, US
Jul 22, 2013 10:32 am EDT

I made purchase's on face book with my credit card on June 12, 2013. I only made 2 purchase's and discovered that additional purchase's were made with my credit card. The first was on June 13, 2013, with 2 purchase's of 50 and 150 dollars to facebook.com. cq & dl. June 17, 2013 for 150 to facebook.com. dg. July 1, 2013 for 49 to facebook.com xd. July 2 2013 3purchase's of 150, 50 and 50 dollars. July 3, 2013 for 150 to facebook.com 2b. July 5, 2013 for 150 to facebook.com. wn. July 10, 2013 4 purchase's for 150, 150, 150, and 50 to facebook.com g8, nr, sl, & qk. July 11, 2013 for 50 to facebook.com c7. These purchase's were not made by me and I demand an investigation of facebook and the return of my credit card charges.

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poppers
Redding, US
Jul 22, 2013 2:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

while on facebook playing their games, I made a $5 purchase on [protected]. The next day [protected], while on facebook playing games, A second notice was sent to me stating my purchace was approved. At that time appox. 16 credits of 5 moves each was credited to the game I was playing, Candy Crush. I stopped playing the games until I spoke with my bank. I have not used Candy Crush since the incident. I did not purchase these 66 one dollar items nor have I used them. I need my money credited back to my bank account, since I have cancelled the bank card. thank you, Stephen M. Porterfield

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Fetlicia 'Liza' Jackson
US
Aug 01, 2013 11:05 am EDT

facebook took money out of my account and did not give me the credit for it.

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sbrewer1948
Globe, US
Aug 08, 2013 6:26 pm EDT

I bought chips for $39 and they double billed me. It was taken out of my account twice.

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Judith Franco
Camden, US
Aug 11, 2013 7:36 pm EDT

I was charged 74.00 for advertisement when I don't own a business or a advertisement page please refund the charges to my capital one mastercard! this is ridiculous how did sll my info get out?

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