FedEx’s earns a 1.4-star rating from 1782 reviews, showing that the majority of package senders and recipients are dissatisfied with shipping and delivery services.
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Restricted Delivery not done
I paid for RESTRICTED DELIVERY on 4/21/2022 for $15.70. The driver let someone called “A. Lark” sign for the court documents. BIG NO NO. Customer Service keeps hanging up on me, telling me there’s no supervisor, and denies claim.
I videotaped the staff telling me Fedex allows for restricted delivery.
Desired outcome: Refund the money plus interest from 4/21/2022.
Package not delivered to receiver
On June 22,2022 I sent a painting from Georgia to New Mexico.
It was supposed to be delivered that Saturday.
The receiver didn't get it on Saturday, so I tracked the package saw it was supposedly still "in route"
Then several more days went by and it was still not received.
Again I tracked the package and discovered this bizarre tracking history
Wednesday, 6/22/2022
11:09 AM
Shipment information sent to FedEx
5:21 PM
Picked up
BRASELTON, GA
Thursday, 6/23/2022
7:55 PM
Arrived at FedEx location
BRASELTON, GA
8:08 PM
Shipment arriving On-Time
BRASELTON, GA
9:22 PM
Left FedEx origin facility
BRASELTON, GA
Friday, 6/24/2022
4:59 PM
Arrived at FedEx location
BREINIGSVILLE, PA
Saturday, 6/25/2022
5:33 AM
At local FedEx facility
BARRINGTON, NJ
9:15 AM
In transit
BARRINGTON, NJ
Monday, 6/27/2022
5:46 AM
At local FedEx facility
BARRINGTON, NJ
6:00 AM
Delay
Package delayed
BARRINGTON, NJ
6:39 PM
Arrived at FedEx location
BARRINGTON, NJ
Tuesday, 6/28/2022
5:56 AM
At local FedEx facility
BARRINGTON, NJ
6:13 AM
Address corrected
3:55 PM
Arrived at FedEx location
BARRINGTON, NJ
11:38 PM
Departed FedEx location
BARRINGTON, NJ
Wednesday, 6/29/2022
5:10 AM
Arrived at FedEx location
EDISON, NJ
6:07 AM
Shipment exception
Barcode label unreadable and replaced
EDISON, NJ
Thursday, 6/30/2022
4:59 AM
At local FedEx facility
YONKERS, NY
7:55 AM
In transit
YONKERS, NY
7:30 PM
Arrived at FedEx location
YONKERS, NY
10:43 PM
Departed FedEx location
YONKERS, NY
Friday, 7/1/2022
3:42 AM
At local FedEx facility
YONKERS, NY
6:04 AM
In transit
YONKERS, NY
9:52 PM
Departed FedEx location
YONKERS, NY
Saturday, 7/2/2022
8:20 AM
Arrived at FedEx location
KEASBEY, NJ
10:39 AM
Departed FedEx location
KEASBEY, NJ
9:40 PM
In transit
CRAB ORCHARD, TN
Sunday, 7/3/2022
9:46 AM
In transit
CAMPBELL, TX
3:27 PM
Arrived at FedEx location
FORT WORTH, TX
3:42 PM
Delay
Package delayed
FORT WORTH, TX
6:13 PM
Departed FedEx location
FORT WORTH, TX
Monday, 7/4/2022
4:54 PM
In transit
LA MESA, NM
Tuesday, 7/5/2022
5:15 AM
At local FedEx facility
SANTA TERESA, NM
5:47 AM
On FedEx vehicle for delivery
SANTA TERESA, NM
2:13 PM
Delivery exception
Customer not available or business closed
SANTA TERESA, NM
2:43 PM
Delay
Package delayed
SANTA TERESA, NM
Wednesday, 7/6/2022
6:59 AM
At local FedEx facility
SANTA TERESA, NM
7:16 AM
Delay
Package delayed
SANTA TERESA, NM
8:04 AM
On FedEx vehicle for delivery
SANTA TERESA, NM
10:01 AM
Arrived at FedEx location
SANTA TERESA, NM
10:01 AM
Returning package to shipper
Shipper requested shipment to be returned - Unable to deliver shipment - Returning to shipper
SANTA TERESA, NM
10:01 AM
Address corrected
Thursday, 7/7/2022
3:48 AM
Departed FedEx location
SANTA TERESA, NM
4:56 PM
In transit
WEATHERFORD, TX
7:09 PM
Arrived at FedEx location
DALLAS, TX
7:53 PM
Departed FedEx location
DALLAS, TX
Friday, 7/8/2022
8:03 AM
In transit
LONOKE, AR
9:07 PM
Arrived at FedEx location
ELLENWOOD, GA
Sunday, 7/10/2022
12:03 AM
Departed FedEx location
ELLENWOOD, GA
8:34 PM
In transit
BRASELTON, GA
Monday, 7/11/2022
3:20 AM
At local FedEx facility
BRASELTON, GA
6:35 AM
On FedEx vehicle for delivery
BRASELTON, GA
4:32 PM
Delivered
Cumming, GA
The package not only wasn't delivered, it was returned to me!
It is supposedly under investigation, and I am awaiting a refund, but the bottom line is the package was never delivered .
They claim they tried to deliver it, however the receiver was never notified, no door tag was left, so they are not telling the truth.
My question is, why was it sent cross country several times to begin with?
Desired outcome: Besides a full refund, I would like an explanation why this package was bounced around for almost a month and never delivered.
I'm dealing with a similar issue right now on an eBay shipment but from west Texas to South Carolina. My problem seems to initiate at the Augusta, GA FedEx facility but I can't really tell. Each day my tracking seems to be significantly different from the day before. The weirdest tracking record I have received was this one below:
BTW: Where each message says "Click Manage Delivery below to take more control of your package(s)." there is no such button or option in my tracking.
Accepted
FedEx Tracking as of 7/10/2022 at 11:09 am
Tue, Jul 5
In transit
Out for delivery
Estimated delivery
Mon, Jul 11
FedEx: XXXXXXXXXXXX
Copy
Hide tracking details
Jul 9, 2022
12:36am PDT
Delay - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s). - Package delayed
AUGUSTA, GA 30907
Jul 9, 2022
12:22am PDT
At local FedEx facility - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
AUGUSTA, GA 30907
Jul 8, 2022
9:58am PDT
Delivery exception - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s). - Future delivery requested
AUGUSTA, GA 30907
Jul 8, 2022
12:25am PDT
Shipment arriving On-Time - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
AUGUSTA, GA 30907
Jul 8, 2022
12:14am PDT
On FedEx vehicle for delivery - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
AUGUSTA, GA 30907
Jul 8, 2022
12:10am PDT
At local FedEx facility - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
AUGUSTA, GA 30907
Jul 7, 2022
8:26am PDT
Delivery exception - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s). - Future delivery requested
AUGUSTA, GA 30907
Jul 7, 2022
4:22am PDT
On FedEx vehicle for delivery - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
AUGUSTA, GA 30907
Jul 7, 2022
4:18am PDT
At local FedEx facility - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
AUGUSTA, GA 30907
Jul 7, 2022
12:14am PDT
Departed FedEx location - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
ELLENWOOD, GA 30294
Jul 6, 2022
8:10pm PDT
Arrived at FedEx location - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
ELLENWOOD, GA 30294
Jul 6, 2022
2:26pm PDT
In transit - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
HOOVER, AL 35226
Jul 6, 2022
2:20am PDT
Departed FedEx location - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
FORT WORTH, TX 76119
Jul 6, 2022
2:07am PDT
Shipment arriving early - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
FORT WORTH, TX 76119
Jul 6, 2022
1:52am PDT
Arrived at FedEx location - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
FORT WORTH, TX 76119
Jul 5, 2022
7:04pm PDT
Left FedEx origin facility - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
LUBBOCK, TX 79404
Jul 5, 2022
3:53pm PDT
Arrived at FedEx location - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
LUBBOCK, TX 79404
Jul 5, 2022
3:31pm PDT
Picked up - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
LUBBOCK, TX 79404
Jul 5, 2022
8:05am PDT
In FedEx possession - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s). - Tendered at FedEx location
LUBBOCK, TX 79403
Jul 3, 2022
5:24am PDT
Shipment information sent to FedEx - We made another delivery attempt: 07/08/2022 12:58 PM. A final delivery attempt will be made on the next business day. Click Manage Delivery below to take more control of your package(s).
79250
Jul 3, 2022
8:19am
Tracking number provided
CASE NO:[protected]
Tracking No. [protected]
Name: Eric Schulz
1075 Hwy 26 West Poplarville, MS 39470
[protected]
Fed Ex driver delivered a package on 7/5/2022 at 2;25 pm . I was home at the time. The driver pushed the electronic gate open with his truck, breaking the $250 mule mechanism for the gate. He was the only person that entered and exited the property. I need to replace the mule mechanism, approximatley $250, and pay for someone to install the mechanism , approximately $100 to $150. The key pad was clearly visible for the gate.
I called Fed Ex six times in the past week, only to be disconnected or routed to the survey info. No one has called me back.
Desired outcome: I want to be reimbursed for a new mule mechanism for my gate, including the cost of installation.
FedEx delivery
FedEx damageda very expensive machine. First they lost my package, then it arrives with the screen shattered and the box look like they kicked it. The package had a declared value of $2500 Fed ex kept giving me the run around and then refuse to pay for my damaged item even though it was insured tracking number [protected]. Insurance is a joke and non existent
Desired outcome: Fed ex to pay for my loss
Washer tub left in driveway - no phone call, no knock on the door
I am complaining about the way a GE part was delivered, left unattended on our driveway at a seasonal property - it is the replacement tub for a GE washer so it was a large box. The GE repair guy said they should call two days or so before it arrives. It arrived without a phone call or even a knock on the door (we were actually at that property) and it was just left on the driveway. Very frustrating with so much 'pirating' going on and packages being stolen. I wasn't provided any tracking information for the tub.
Desired outcome: I want you to do better - a simple knock on the door would have alerted me that this large box was outside. If we weren't at the property and had gone home, it would have sat there, in the rain, and probably disappeared.
FedEx Express
Re Tracking # [protected] ... was supposed to be delivered 07/02/2022 by 1:30pm. At 1:29pm I rec'd an email stating the delivery would not be made until the next business day (07/05/22) because "Customer not available or business closed � Access is controlled by customer." I was here, at my condo waiting all day, phone in hand and tracking online the movement of my tv from Best Buy to be delivered via FedEx Express... and did NOT receive a call from the guard house call box, front door call box, nor to my cell number provided to Fed Ex that access was needed. Many deliveries are made to my community, building, and myself without issue and this is either the driver lying or a FedEx policy to lie to customers. I'm home sick and my current TV died so obviously wanted it replaced asap to help pass the time. Otherwise I would have picked it up myself. Shame, shame, shame on you FedEX. I could have ordered the same tv from Amazon and confident they would not have screwed up the delivery.
Failed delivery two days in a row
The fedex delivery driver has failed to make it to the correct address two days in a row with my couch delivery. I spent all day yesterday and no one came to my door. I received a text that it was a failed delivery due to no one being home- I called customer support and told them that no one came to my house and he said he would give them instructions to leave at front door and contact me if they had any trouble ... the SAME thing happened today but I was at the end of my driveway when they said the delivery failed attempt due to no one being home and saw no truck. I'm furious because there should be no reason why this happened a second time in a row and now I will not get my couch delivered until after the 4th of July. I've contacted customer support immediately after I got the text of failed delivery and I'm pretty sure they read a script because he told me the exact same thing the other guy did yesterday which obviously is not helpful. I live out in the country and my neighbors driveway is parallel with mine - they have a gate I do not- there should be no reason why they could not come down my driveway to delivery my couch. I am 35 weeks pregnant and picking it up at location is not an option.
The customer support said there was nothing he could do to get me in contact with The driver or local office and just kept repeating the same thing the other guy did the day before. It's extremely frustrating.
I even downloaded the app and put in delivery instructions manually and that did not help.
I am extremely upset and would like someone to contact me ASAP about my package so that I can make sure they get to my address because apparently they cannot read the correct numbers on mailbox.
Thank you!
Desired outcome: Reimbursement for a portion of of my delivery
Your delivery service in general, from the online tracking to the behind the scenes and the transit system....
Prior to early 2020 I've never had a problem with your delivery. Now its the worst. My package is sitting for 6 days at the phoenix facility. If its on the move - its NOT showing up in the tracker. It should take 3 days tops to get it to me-UNACCEPTABLE! I am contacting the company I order from to implore them to switch to ups. GET IT TOGETHER.
Desired outcome: PLEASE get it together. Your employees don't care about their jobs & aren't doing their best b/c management & higher ups care about their bottom line over the client & the people the packages go to. become reliable again
package delivery
Received door tag for missed delivery on a Saturday, 6/25/2022. I signed the door tag and placed it on the door to leave package when second delivery attempt was made, 6/26/2022. I remained by the door all day waiting for delivery on the 26th. Get notice in the evening of delivery exception saying that I wasn't home. This is a lie. There was no attempt made and no door tag left. This seems to be common practice with FedEx.
Desired outcome: I want my package or just hold my item at a fedex hub for me to pickup.
Fedex Delivery Service
Fedex delivery driver was suppose to delivery my goods at 0842 via text message alert but instead at 0843 the text message alert read, Delay Customer not available or business closed!
I stay in an apartment complex that I see Fedex trucks come and go, I was in my apartment waiting for the package to get here, but instead got this message saying what I posted. Funny thing is my doorbell wasn't rang nor was there a knock on my door. Also, my package didn't need a signature so they could've scanned it and left it at my door step, where later I would receive an alert text saying package delivered!
I called Fedex several times today to complain because this has happened to me twice by Fedex. Fedex customer service agents apologized like they are suppose to do but didn't have any other solution but that I would now have to pick it up at the Fedex in Walgreens or wait until Monday! They also said they will try and get ahold of the delivery driver, saying that they will contact them and I should get it by 1630 (4:30 p.m.). Well, that didn't happen so I called them again, and again they told me the same thing. It's Friday June 24, 2022 at 7:56 p.m. and still no package.
I want to know from Fedex how does this happen? The apartment complex opens up at 7 a.m. so the business was open. Yes we have a gate, but like I said before I've seen the Fedex truck park on the side go into the office and the office lets them in the gait. Lastly, how do we even know they even made an attempt? The scanner I'm assuming has the option to post (Delay Customer not available or business closed), if they are lazy and don't want to complete their job. There was no notice at my door saying sorry we missed you, with delivery options, and again I didn't sign up for my package needing a signature so why didn't they scan it and leave it at my door? The fact that this is the second time this has happen is terrible and policies doesn't seem like they are being followed, let alone the Fedex agents going the extra mile to get some type of solution instead of what I received. Below I have attached the alerts I got from Fedex, the whole point in signing up for alerts is to be not only aware but availabe to receive your package otherwise what's the point! I want answers from their corporate office as to why delivery drivers do this. Also, why was this delivery driver not able to re-deliver my package, with all the time that was alloted.
Desired outcome: I want my package delivered today or tomorrow not on Monday!
Reckless FedEx Ground Tractor Trailer Driver
June 18th, 9:30 AM, I-84 East just past Matamoras, PA on the Port Jervis, NY side of the border, a FedEx Ground tractor trailer intentionally tried to run my family out of the passing lane and off of the road on the steep uphill grade in that section of the interstate.
ID# on the truck was FEDZ562052.
Desired outcome: Get this person off the road.
Ground and express
After 7 years I am speechless at how degraded the service from FedEx has become. I run small business. I can handle late packages, transit delays, but lying and false attestations are another matter entirely. I have literally stood there - and my customers also, as the screen pops up "attempted delivery failed", with the truck driver not even present and probably in a parking lot somewhere marking packages as "I tried". I have had packages that have been signed as "delivered" with no signature required - while my customers have stood there. I have then shipped out replacement goods with signature required and had the customer literally stand there as a POD comes through, signed by the driver and they are no where to be found. The same product "lost" twice, which really translates to "stolen by driver". I have had packages in Philadelphia and Los Angeles and West Virginia all suffer the same fate. I've even had packages where signature required was left at the wrong house - it wasn't even an occupied house! Shipping with FedEx has become a nightmare with them standing by their policy of only paying out $1000 on vintage items even when the driver has stolen the goods. FedEx used to actually be a premium service and now it is a company that hires cons. And arguing with them or talking to FedEx does absolutely no good, they hire the same drivers, take no enforcement action and literally cover them for theft and signing for packages themselves. It is atrocious. after 7 years we are closing our account, my hard earned discounts gone, but what am I supposed to do? Stay with a company that is literally lying to us and letting drivers steal packages? I'm so angry.
Desired outcome: For Fedex to correct their drivers and stop treating their customers as liars.
fedex delivery
on june 16th while waiting on my package to be delivered the fedex driver pulled up sat in my driveway for about five minutes and did not deliver my packages but was fixing and getting everyone elses packages to be delivered to them and then when i am trying to track my package to see where its at said theres been a delay on getting it to me and i am unable to track it however it is supposed to be delivered to me today
Desired outcome: i would like an apology and for my package to be delivered to me
Express Delivery
delivery attempt claimed when I was sitting on my porch at the supposed time of the attempt AND the tracking map showed the truck a mile from my home. Customer Service givng me the runaround. this package is for my job and this is disrupting my livelihood
tracking# [protected]
Desired outcome: my package at my home today like it was supposed to be
LIAR about attempted delivery
June 13, 2022
My new company’s equipment is supposed to arrive today. I am literally sitting at home whole day to wait for the package. Rec’d an email around 4:40 pm that there was “DELAY” at 4:26 pm because “Customer was not available or business closed”. Absolutely lie. I have ring doorbell and security system. Checked my ring app. No one showed up between 3 and 4:40 pm.
Now, I have to wait for another day.
Desired outcome: Deliver my package as promised by 8 pm today!
Delivery attempt liars
I received a text a few minutes ago, claiming that a delivery attempt was made. Liars! I'm literally sitting by an open window, waiting for the car mats that were supposed to be delivered days ago. No one attempted to deliver anything! I call and complain, which gets me nowhere. I have no options but to wait for the next business day, I can't go pick it up, they're not going to actually deliver it today, nothing. Just now I receive another text, stating it is delayed until tomorrow! Worst customer service ever, and I sell online too, going to remove Fedex as a shipping option for my buyers.
Desired outcome: I want the item today.
Overnight Delivery with Signature
I have been tracking a package since it left for delivery. Had someone at our door at all times to ensure we could sign for perishable goods. I received a text while in my house at the door that a delivery had been attempted. There is no way the driver even came down our private road without our knowledge. No tag left. I called Customer Service within minutes of the text. Called twice as now I have to wait until 2:30 to ensure it’s back at the shipment center in a different city than the delivery address. I have to be there in person with ID to sign while having to leave my station as a caregiver for a stage 4 cancer patient. This is insane.
Desired outcome: Refund and Apology, Driver should be written up or fired
Delivery of package
My package was left sitting in a water puddle under my big picture window. I did contact fedex that said theres nothing they can do as they are not resposible for what smartpost delivery does. They also said the driver noted the package was left at the front door. My big picture window is about 20 ft from my front door. With no overhang so everything in the package is soaked
Delivered june 11 2022 at 1139am
Desired outcome: leave packages at the front door
Reckless driving
I was driving on the BQE today Wednesday June 8th at 5:25 am and the FedEx driver in question attempted to swerve from the center lane to the left lane. When he almost hit myself and another car he swerved into the entry (right lane) to the highway and drive through the entrance lane and into the safety zone forcing his way back into the highway. The driver then proceeded to speed from the Brooklyn bridge past the metropolitan Ave exit of the parkway at speeds that exceeded 70 mph.
Desired outcome: Repremand the driver
Cannounced accountence
I was told my package from FedEx is waiting at FedEx for delivery because no one was here to sign for it. I had to pay $1.95 in order to have it shipped to me. I called to decline the payment after I saw it was not FedEx and there was no answer with the number that was given, even though it clearly states I was able to do so. I called my card and they told me I had to get in contact with y'all, to not charge anything else to my card. I recalled the number over and over again still no answer. So I decided to look up the phone number and file this complaint. Even though the charge is still pending on my card my customer service said that because of this not being FedEx that they could try another fraudulent charge. I am trying to stop this before it happens.
Desired outcome: Pay my $1.95, back
FedEx Reviews 0
If you represent FedEx, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About FedEx
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the required personal information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with FedEx. Make it specific and clear, such as "Delayed Delivery" or "Damaged Parcel."
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with FedEx. Mention key areas such as delivery issues, customer service interactions, package handling, and any discrepancies in billing or charges. Include relevant dates, locations, and any communication with FedEx representatives. If you attempted to resolve the issue, describe the steps you took and the responses received from the company. Clearly articulate how the issue has impacted you personally, whether it be inconvenience, financial loss, or other negative effects.
5. Attaching supporting documents: Attach any relevant documents such as receipts, tracking information, correspondence, or photos that support your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with FedEx. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, an apology, or corrective action from the company.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is factual and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. You will receive a confirmation that your complaint has been successfully submitted.
9. Post-Submission Actions: Stay active on ComplaintsBoard.com to monitor any updates or responses to your complaint. Engage with any replies from FedEx or other users to provide additional information or to follow up on your complaint.
Overview of FedEx complaint handling
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FedEx Contacts
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FedEx phone numbers+1 (800) 463-3339+1 (800) 463-3339Click up if you have successfully reached FedEx by calling +1 (800) 463-3339 phone number 9 9 users reported that they have successfully reached FedEx by calling +1 (800) 463-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number 2 2 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 463-3339 phone number64%Confidence scoreUSA and Canada+1 (800) 003-3339+1 (800) 003-3339Click up if you have successfully reached FedEx by calling +1 (800) 003-3339 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 003-3339 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 003-3339 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 003-3339 phone numberMexico800 733 339800 733 339Click up if you have successfully reached FedEx by calling 800 733 339 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 733 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 733 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 733 339 phone number100%Confidence scoreNew Zealand1800 535 8001800 535 800Click up if you have successfully reached FedEx by calling 1800 535 800 phone number 1 1 users reported that they have successfully reached FedEx by calling 1800 535 800 phone number Click down if you have unsuccessfully reached FedEx by calling 1800 535 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 1800 535 800 phone number100%Confidence scoreIreland800 033 339800 033 339Click up if you have successfully reached FedEx by calling 800 033 339 phone number 2 2 users reported that they have successfully reached FedEx by calling 800 033 339 phone number Click down if you have unsuccessfully reached FedEx by calling 800 033 339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 033 339 phone number100%Confidence scoreSouth Africa800 988 1888800 988 1888Click up if you have successfully reached FedEx by calling 800 988 1888 phone number 1 1 users reported that they have successfully reached FedEx by calling 800 988 1888 phone number Click down if you have unsuccessfully reached FedEx by calling 800 988 1888 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 800 988 1888 phone number100%Confidence scoreChina+1 (800) 209-6161+1 (800) 209-6161Click up if you have successfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (800) 209-6161 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (800) 209-6161 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (800) 209-6161 phone numberIndia120 003 200120 003 200Click up if you have successfully reached FedEx by calling 120 003 200 phone number 1 1 users reported that they have successfully reached FedEx by calling 120 003 200 phone number Click down if you have unsuccessfully reached FedEx by calling 120 003 200 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling 120 003 200 phone number100%Confidence scoreJapan+1 (877) 339-2774+1 (877) 339-2774Click up if you have successfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have successfully reached FedEx by calling +1 (877) 339-2774 phone number Click down if you have unsuccessfully reached FedEx by calling +1 (877) 339-2774 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +1 (877) 339-2774 phone numberCanada, Tech Support+44 345 607 0809+44 345 607 0809Click up if you have successfully reached FedEx by calling +44 345 607 0809 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 345 607 0809 phone number Click down if you have unsuccessfully reached FedEx by calling +44 345 607 0809 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +44 345 607 0809 phone number100%Confidence scoreUnited Kingdom+44 247 670 6660+44 247 670 6660Click up if you have successfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have successfully reached FedEx by calling +44 247 670 6660 phone number Click down if you have unsuccessfully reached FedEx by calling +44 247 670 6660 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +44 247 670 6660 phone numberUnited Kingdom+61 132 610+61 132 610Click up if you have successfully reached FedEx by calling +61 132 610 phone number 2 2 users reported that they have successfully reached FedEx by calling +61 132 610 phone number Click down if you have unsuccessfully reached FedEx by calling +61 132 610 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +61 132 610 phone number33%Confidence scoreAustralia+55 112 169 7000+55 112 169 7000Click up if you have successfully reached FedEx by calling +55 112 169 7000 phone number 1 1 users reported that they have successfully reached FedEx by calling +55 112 169 7000 phone number Click down if you have unsuccessfully reached FedEx by calling +55 112 169 7000 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +55 112 169 7000 phone number100%Confidence scoreBrazil+54 810 333 3339+54 810 333 3339Click up if you have successfully reached FedEx by calling +54 810 333 3339 phone number 1 1 users reported that they have successfully reached FedEx by calling +54 810 333 3339 phone number Click down if you have unsuccessfully reached FedEx by calling +54 810 333 3339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +54 810 333 3339 phone number100%Confidence scoreArgentina+43 800 123 800+43 800 123 800Click up if you have successfully reached FedEx by calling +43 800 123 800 phone number 1 1 users reported that they have successfully reached FedEx by calling +43 800 123 800 phone number Click down if you have unsuccessfully reached FedEx by calling +43 800 123 800 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +43 800 123 800 phone number100%Confidence scoreAustria+32 27 527 575+32 27 527 575Click up if you have successfully reached FedEx by calling +32 27 527 575 phone number 1 1 users reported that they have successfully reached FedEx by calling +32 27 527 575 phone number Click down if you have unsuccessfully reached FedEx by calling +32 27 527 575 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +32 27 527 575 phone number100%Confidence scoreBelgium+45 70 233 332+45 70 233 332Click up if you have successfully reached FedEx by calling +45 70 233 332 phone number 1 1 users reported that they have successfully reached FedEx by calling +45 70 233 332 phone number Click down if you have unsuccessfully reached FedEx by calling +45 70 233 332 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +45 70 233 332 phone number100%Confidence scoreDenmark+358 10 800 515+358 10 800 515Click up if you have successfully reached FedEx by calling +358 10 800 515 phone number 1 1 users reported that they have successfully reached FedEx by calling +358 10 800 515 phone number Click down if you have unsuccessfully reached FedEx by calling +358 10 800 515 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +358 10 800 515 phone number100%Confidence scoreFinland+33 140 855 660+33 140 855 660Click up if you have successfully reached FedEx by calling +33 140 855 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +33 140 855 660 phone number Click down if you have unsuccessfully reached FedEx by calling +33 140 855 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +33 140 855 660 phone number100%Confidence scoreFrance+49 61 076 840 660+49 61 076 840 660Click up if you have successfully reached FedEx by calling +49 61 076 840 660 phone number 1 1 users reported that they have successfully reached FedEx by calling +49 61 076 840 660 phone number Click down if you have unsuccessfully reached FedEx by calling +49 61 076 840 660 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +49 61 076 840 660 phone number100%Confidence scoreGermany+39 199 151 119+39 199 151 119Click up if you have successfully reached FedEx by calling +39 199 151 119 phone number 2 2 users reported that they have successfully reached FedEx by calling +39 199 151 119 phone number Click down if you have unsuccessfully reached FedEx by calling +39 199 151 119 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +39 199 151 119 phone number100%Confidence scoreItaly+31 800 0222 333+31 800 0222 333Click up if you have successfully reached FedEx by calling +31 800 0222 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +31 800 0222 333 phone number Click down if you have unsuccessfully reached FedEx by calling +31 800 0222 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +31 800 0222 333 phone number100%Confidence scoreNetherlands+47 63 940 300+47 63 940 300Click up if you have successfully reached FedEx by calling +47 63 940 300 phone number 1 1 users reported that they have successfully reached FedEx by calling +47 63 940 300 phone number Click down if you have unsuccessfully reached FedEx by calling +47 63 940 300 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +47 63 940 300 phone number100%Confidence scoreNorway+351 707 244 144+351 707 244 144Click up if you have successfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have successfully reached FedEx by calling +351 707 244 144 phone number Click down if you have unsuccessfully reached FedEx by calling +351 707 244 144 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +351 707 244 144 phone numberPortugal+7 495 788 8881+7 495 788 8881Click up if you have successfully reached FedEx by calling +7 495 788 8881 phone number 1 1 users reported that they have successfully reached FedEx by calling +7 495 788 8881 phone number Click down if you have unsuccessfully reached FedEx by calling +7 495 788 8881 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +7 495 788 8881 phone number100%Confidence scoreRussia+34 915 209 060+34 915 209 060Click up if you have successfully reached FedEx by calling +34 915 209 060 phone number 1 1 users reported that they have successfully reached FedEx by calling +34 915 209 060 phone number Click down if you have unsuccessfully reached FedEx by calling +34 915 209 060 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +34 915 209 060 phone number100%Confidence scoreSpain+46 40 169 160+46 40 169 160Click up if you have successfully reached FedEx by calling +46 40 169 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +46 40 169 160 phone number Click down if you have unsuccessfully reached FedEx by calling +46 40 169 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +46 40 169 160 phone number100%Confidence scoreSweden+41 448 744 160+41 448 744 160Click up if you have successfully reached FedEx by calling +41 448 744 160 phone number 1 1 users reported that they have successfully reached FedEx by calling +41 448 744 160 phone number Click down if you have unsuccessfully reached FedEx by calling +41 448 744 160 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +41 448 744 160 phone number100%Confidence scoreSwitzerland+90 444 9339+90 444 9339Click up if you have successfully reached FedEx by calling +90 444 9339 phone number 1 1 users reported that they have successfully reached FedEx by calling +90 444 9339 phone number Click down if you have unsuccessfully reached FedEx by calling +90 444 9339 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +90 444 9339 phone number100%Confidence scoreTurkey+966 122 329 999+966 122 329 999Click up if you have successfully reached FedEx by calling +966 122 329 999 phone number 1 1 users reported that they have successfully reached FedEx by calling +966 122 329 999 phone number Click down if you have unsuccessfully reached FedEx by calling +966 122 329 999 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +966 122 329 999 phone number100%Confidence scoreSaudi Arabia+971 42 183 860+971 42 183 860Click up if you have successfully reached FedEx by calling +971 42 183 860 phone number 1 1 users reported that they have successfully reached FedEx by calling +971 42 183 860 phone number Click down if you have unsuccessfully reached FedEx by calling +971 42 183 860 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +971 42 183 860 phone number100%Confidence scoreUAE+852 27 303 333+852 27 303 333Click up if you have successfully reached FedEx by calling +852 27 303 333 phone number 1 1 users reported that they have successfully reached FedEx by calling +852 27 303 333 phone number Click down if you have unsuccessfully reached FedEx by calling +852 27 303 333 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +852 27 303 333 phone number100%Confidence scoreHong Kong+65 67 432 626+65 67 432 626Click up if you have successfully reached FedEx by calling +65 67 432 626 phone number 1 1 users reported that they have successfully reached FedEx by calling +65 67 432 626 phone number Click down if you have unsuccessfully reached FedEx by calling +65 67 432 626 phone number 0 0 users reported that they have UNsuccessfully reached FedEx by calling +65 67 432 626 phone number100%Confidence scoreSingapore+82 23 338 000+82 23 338 000Click up if you have successfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have successfully reached FedEx by calling +82 23 338 000 phone number Click down if you have unsuccessfully reached FedEx by calling +82 23 338 000 phone number 1 1 users reported that they have UNsuccessfully reached FedEx by calling +82 23 338 000 phone numberSouth Korea
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FedEx emailsservice@fedex.com100%Confidence score: 100%Supportjohn.dolan@fedex.com99%Confidence score: 99%ken.stickney@fedex.com99%Confidence score: 99%rodney.myers@fedex.com99%Confidence score: 99%terry.jackson@fedex.com99%Confidence score: 99%
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FedEx addressThree Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
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FedEx social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 01, 2024
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