Food Lion
Reviews and Complaints

I ordered groceries from Food Lion on Hwy 97 in Rocky Mount on May 24 2023 to be delivered the same day. I was supposed to get my groceries by 10 pm. I received an e-mail saying my order had been cancelled. I am not the one who cancelled the order. My order was cancelled at 9:14pm May 24. So I called and was told they dont deliver groceries which I know they do because I have ordered groceries before. I have reordered them and suppose to get them between 8 am and 10 am. Thank You! Susan B Hunter My e-mail address is [protected]@gmail.com.

I have been a QA for food lion since 2019 I've always done my job and anything asked by my managers but as of recently I have a new manager in charge of the QA department named Jillian Bailey and shes done nothing but talk bad about me to other managers and employees also cuts my hours and gave me the only bad review I've had since being here shes very disrespectful to me and does not bother any other workers here only stays on me all the time and it's not fair at all I've never disrespected her in any way but she continues to do so to me I'm almost 40 years old and dont deserve any of this could someone please help me on this subject thanks

This company seems to have a bad habit of placing items in their weekly sale ads, (primarily meat type items) and when you try to buy these items we're told that the store hasn't received their shipment yet. This actually happens on the first day of the sale and they do not offer rain checks on these items.

It seems to me that if you continually advertise sale items that you do not have in store that would be considered the old bait & switch.

Very poor Management and Human decency.. does not like to treat employees fair.. no lunch or break choice, treats You less and shows favoritism towards certain ones. All employees should be treated equally and all should want to work together but instead want to work against you because they have a higher salary and a higher "title" . Does not value.

I've tried to be patient with you but I have to admit that you have worn me down.

I would like to know the name and address of your registered agent so that I can file for relief in King George general district court.

I tried calling for help on your help line, you hung up on me. You tell me that I don't know either my first or last name, which I have had over 75 yrs now. And when I try to start all over you tell me I can't because you already have someone using my email account, ( which is me). I even tried changing my pass word but you fail to send either an email or text.

So, I have come to the conclusion that I will need a judge to help me get set up.

Craig Cole Howell

15108 Misty Ln.

King George, Va. 22485

Ph. [protected] or cell# [protected].

I payed for 2 xbox cards a 15 dollar and a 50 dollar xbox cards the 15 dollar one worked fine But the 50 dollar one did not work. had my receipt .store manger cooper gave me a number to Blackhawk [protected] that was over the xbox cards i filed a claim they gave me a claim number after about hour and they sayed to get foodlion store number 00244 to call them back with this imformation manger cooper said she not going to help me wilh it she sayes that not her job to do that.been over 2 months .I out of 50 dollars just glad i tryed to used the card and it wasnt a dead gift.i was ripped off. my name is Burl Cabe 3213 Howe Dairy Rd. Gastonis NC still have the dead card after 2 months lost receipt dissatisfied customer!

This happened at FOOD LION Store #2642 300 Spartanburg Hwy Lyman, SC.

23 DECEMBER 2022 / 10:20:58 PM / REGISTER: 004 / CASHIER: 0130

I was in there the night before Christmas Eve. The checkout girl and the bag boy were two of the least friendly people I've ever met in life. Neither acknowledged my existence. I said 'hey' to the checkout girl and 'thanks' when she handed me my receipt. She said nothing and he didn't even look at me. Great store... I guess. My family will be shopping elsewhere from now on. MERRY CHRISTMAS! - P.S. I read some other 1 star reviews and they said the same thing - the people at the registers, cashiers and baggers are very unfriendly. It is a shame because this was once a nice store and everyone who worked there was very friendly. I will not be returning.

I can't always afford the more expensive hot dog buns for my family, but I've always had confidence in buying "store brand" items. This time, my habits have failed me. I picked the hot dog buns with the best "use by" date and was completely disappointed upon serving them. The bottoms totally fell through, and it wasn't because there was too much stuff on the hot dog. My children only use ketchup, and only with supervision! Nonetheless, I'll not get these in the future. I'll go ahead and man-up and buy the $4 buns. Needless to say, I'm a little more than disappointed. I ALWAYS shop at Food Lion, and I ALWAYS buy store brand. Guess I'll have to put a little more thought into it in the future.

I visited the North Tryon location in Charlotte, NC on January 13th during the evening hours (around 10:45 pm). I had a full cart of groceries (over $130 worth) and wanted to checkout at the cashier registers. The employees said that all of the registers were closed and I could only use the self-checkout. I asked them why and they told me they were short staff, however there were 5 employees standing in the front of the store not doing anything. I reluctantly proceeded to check myself out. The employees then began to watch me scan my items and laughed at me as I struggled with the machine. When I finally left the store, those same employees stood at the store window and taunted me with hand waves. I went back in the store to ask for the store manager’s name, but they could not provide me concrete information. I am very upset with the service and treatment I received from the employees.

Kelsey Nelson and Tyler Wood at store 0563 are very disrespectful to their employees and the management below them. Kelsey has a very bad attitude and Tyler does as well. They make it hard for you to go to them about any problem because they usually don’t care or brush it off or put the blame on you.

Kelsey has threatened to write me up just for walking away from her when she was giving me attitude.

Foodlion 1593 Sunset Beach , I went in to get a money order, had to wait on cashier. Told her what I wanted another employer came in she was telling her that no pay Check today because of holiday. . Cashier was saying she was texting employees about not getting paid today 12/28 .Both cashiers was talking about needing there checks because they needed money . I give the cashier 400.46 cents for my money order , I wanted a 365.00 one . Well the cashier handed me my receipt , my money order didn’t say thank you , kiss my butt or anything. She walked off with other cashier talking about there checks . I put my stuff in my purse and went to my truck . I realized she didn’t give me my 35.00 change . So I hustled back in the store to customer service . She was standing with another cashier at the other end . The cashier saw me , she said out loud to the other cashier , I owe her some money. She new she didn’t give me my change , why didn’t she try to find me outside the door ? She gives me 30.00 , I said you owe me 35.00 not 30.00. She gave me my money in an aggressive way , she was aggravated because of no pay check . I ask her are you not going to apologize for your mistake and behavior. She said sorry and walked off . I spoke to the manager Dan told him what had happened . He was approaching her as I was leaving store , I told him she was a hateful b… and I didn’t appreciate it . She new she didn’t give me my change , I’m curious to know if she thought I wouldn’t come back in store . She was distracted by not getting her check, texting her employee friends, and talking to two other cashiers about not getting paid

HI,

I do not expect road rage from Large semi trucks on the road and was quite scared/shocked of this incident by Food Lion Truck #4272 On October 22,2022 at 7:30pm EST near Mile marker 407, Sevierville TN. Interstate 40 was quite congested that evening when I was trying to get over to the far right to enter exit 407 going to Sevierville, TN. The car in front of me stopped and there was the Food Lion Truck right behind me. The Food Lion Truck proceeded to honk over and over, got right onto my bumper and then used his Bright beams for at least 2 minutes flashing them at me so that I could not see anything around me (it was pitch black and no other lights on interstate.) It was very much like road rage and it scared me since I was pinned between the truck and the car not moving in front of me (this exit is severely congested and cars can stop while it is bumper to bumper). The Food lion truck did not get off on that exit, but after showing his dominance on the road, proceeded to get in the second to the right lane to drive down I40 towards Asheville. Really this behavior was uncalled for and really was the most unprofessional behavior that I have experienced with a Semi truck, ever in my 56 years!