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Hostess Brands
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Hostess Brands Complaints 809

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10:42 am EST
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Hostess Brands powdered mini donettes

I purchased a 10 oz package of these on January 11 2020. As soon as taking one bite It tasted of strong chemical of some type. I had another person taste another one just to make sure I was correct and they said the same. They taste absolutely awful and of a very strong chemical! Please look into this issue! I certainly hope it is not anything that could make anyone very ill! The info on package is :
FEB 24 2020
G [protected] 355 18:37 D1

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10:16 am EST
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I purchased a box of Twinkie Peanut butter and chocolate brand on Jan. 3, 2020. These are my husband's favorite snack cake. However, when he opened the box, it was packaged with the wrong snack cake. It was a peanut butter type cake but was round. My husband does not like these at all so we have had to just give them away. This has happened twice. I don't...

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9:59 pm EST

Hostess Brands hostess apple streusel coffee cake

On January 9th my purchase at Schnucks (Bridgeton) of $57.01 included the purchased of two Hostess Apple Streusel Coffee Cake. First time in all my 53 years have had a complaint about a Hostess product. Just knotty clumps of gritty sugar cover 95% of the top, no taste of apple. Can you please replace these with 2 banana Twinkies? Picture attached of the purchased product.

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9:28 am EST
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Hostess Brands hostess donettes

I purchased one package of hostess donettes crunch, best by JAN 23 2020 this morning at the Bell store in Ashland OH 44805. Most of them were not edible, as they were hard as rocks. Only two of them were soft and able to be eaten.
The other information on the wrapper is as follows: G [protected] 313
13:07 7
Barcode: [protected] 4

Thank you,
Lynn Myers
[protected]@gmail.com
[protected]

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9:41 am EST

Hostess Brands hostess donettes

I was getting these today and there was only 5 donuts in the package instead of 6. I do not want this to happen to other people. I would really like this to be fixed and I don't think it would be that hard to get this fixed and do not want to see this happen again. This is the first and only problem I've had with these and don't want to see any more than this.

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4:12 am EST

Hostess Brands chocodile

My name is Teresa Fleger 812 McCormick street Cuba Missouri 65453 I bought a box of chocodile Twinkies at the Sullivan Missouri Walmart and there were only 7 in the package marked as 8 I am a long time lover of the chocodile twinkies I was so sad when they left the market please don't do that again. I figure it is not a fraud but likely a human error. Thank for your immediate attention to this matter. I don't know if any other packages are this way but don't want to upset the chocodile community. Love the Hostess company surely it shows.

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10:46 pm EST
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Hostess Brands hostess wintermint ding dongs

Hello, my name is nicole dobbins. I Bought a box of hostess winterment ding dongs at walmart in eastgate ohio yesterday january second two thousand twenty. Amd all but four of the cupcakes were completely opened, and hard like it was faulty packaging or something. I am very dissatisfied with this product! And would like for something to be done about it. I have my reciept from when I purchased this item. I don't know what else to do about it except for reach out to someone from here to see if so.ething will be done about this. I

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6:35 pm EST
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Hostess Brands hostess zingers

I purchased a package of Devil's Food Zingers in October 2019. I thought they
tasted odd, but I put them in the freezer and tasted one again, but again, they tasted odd. They have been in my freezer since then, but I thawed one out and had my daughter taste it without any bias on my part. She took one bite and said it tasted like chemicals and threw the rest of the zinger away. Afterwards, she had an aftertaste in her mouth for about an hour.

I was wondering if anyone else complained about this issue. The number on the box is G 0816 24000 228 20:46 and says best by October 30, 2019.

I realize it may be a little late to complain, but as I was cleaning out my freezer, I saw the box again and decided to write.

Thank you for your attention.

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12:40 am EST
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Hostess Brands totally nutty peanut butter bars

I have found a snack of yours that i can't put a price on. My wife doesn't make a grocery list without adding a box of peanut butter totally nutty bars. The last 20 boxes ive bought have been hard as a rock. I bought 4 boxes at once and found MAYBE 5 pieces acceptable(out of 32). I have even went through every box on the shelf and buying the freshest box available. Still get them home and end up throwing them away. My situation is considered spilled milk but sure would like to see softer totally nuttys in the future

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5:34 pm EST

Hostess Brands raspberry zingers

I am 44 years old and have been eating raspberry zingers since I was a toddler and for the first time ever I had a package that was disgusting. Tasted stale and dry. So I opened the other package and same thing . They don't expire till 01/08/20 so I'm not sure what the deal is except for I'm outta $5 and didn't get to enjoy my life long love of zingers.
Thank you

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9:30 am EST
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Hostess Brands twinkies

I purchased a box of twinkies at my local Sam's club upon opening they were hard on the bottom because none them were sealed and we could not eat them threw them away.they were individually wrapped but not sealed upc code is [protected] Feb 08/2020 code G112521000 329 0737 L23 very disappointed in this purchase. Thank you Vickie Nodine 112 South Ijams St.Garrett IN 46738

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1:47 am EST

Hostess Brands birthday cupcakes

THERE WAS ONLY ONE CUPCAKE IN MY PACKAGE OF BIRTHDAY CUPCAKES

I bought this after a long day of work among other snacks I go to sit down and enjoy it because the birthday ones are my favorite next to Twinkies and there is only one in the package it is still sealed. I was disappointed. My email is nichole.[protected]@gmail.com. Thank you for your time and happy holidays to you and your family

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12:31 am EST
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Hostess Brands donettes

I bought a 10oz bag of powdered mini donuts from Walmart in Idaho falls Idaho on December 9th. They were stale. Looking at the bag I noticed there was a rip in the bag. I don't know if the tear in the bag happened at the factory, during transportation, or in the store. I'm usually very pleased with this product, so you can imagine the disappointment when I opened the bag and found all of them hard as a rock.

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4:36 pm EST
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Hostess Brands twinkle

I brought a Twinkie from the 711 Saturday me and my children I bite a piece of it and bite down on something thinking it was a filling from my tooth I moved it around my mouth to spit it out when I felt a huge poke in the roof of my mouth I ran to my sink to spit it out and whatever it was was stuck in the roof of my mouth my grandmother looked in and said it's something up there I stuck my hand in my mouth and pulled it out it was a clear piece of plastic with a needles inside of it I got scared ran to the bathroom washed my mouth out and my grandma took me to the er they cleaned it gave me a few shots and and said what I swallowed would pass I went home and started to gag and cough and cough up 3 pieces of plastic this is crazy I never felt so scared in my life to eat I can't even sleep now the roof of my mouth is sore and swollen. My nerves are on edge and nobody will help me find out what's next.

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10:17 am EST
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The name of this product should be HA HA because they are so small for the price you are asking. years ago i would take these in my lunch. they were not this small, your compitation Little debbie makes a compairable product for a fair price.hostess must be in thouble trying to increase profit by selling as small product for a high price.The upc on this pacakage is 8 [protected] 2

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12:36 am EST
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Look my kid and I love hostess it's the bomb but to put it simply the last ones we bought were a little disappointing. I mean I understand trying to save a dime here and there but cmon those m&ms were white I couldn't let him eat that they're clearly expired. Store wouldn't do anything because the date on the package was within acceptable margins and it wa...

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6:47 pm EST
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On 12/3/19, I purchased a box of 8 jumbo chocolate donuts from Luckys. Each one is individually wrapped in clear cello wrapping, and when I opened one, took a bite and the harsh chemical smell burned my nose, the taste almost made me throw up. The taste and smell were almost indescribable but were strong and chemical in nature. My nose and mouth were...

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12:11 pm EST
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Hostess Brands hostess twinkies and the like

Hostess Twinkies are disappointing to say the least. No cream, Low quality, smaller portions at an increased price. With false advertising to boot.

Honestly, have you no shame? Pride? Have you even tried on of these overpriced so called cakes?

In all seriousness, I will never buy, or recommend any one to consume this substandard product!

You should of let it go back when you had the chance, its a shame how you have gone down hill and expect us to continue to support this product.

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10:38 pm EST

Hostess Brands hostess triple chocolate brownies

There is a very long, black/dark brown human hair partially heat-sealed into the wrapper of a brownie, as well as being inside the wrapper and in contact with the brownie. Completely and thoroughly disgusting! I have been purchasing Hostess products for more than 25 years and have noticed a sharp decline in quality since Bimbo relaunched the brand. I will also be forwarding on a complaint to the appropriate regulatory board/commission. What kind of quality controls are in place to stop something like this from making it off the production line? Obviously your employees aren't following food safety standards, which makes me question the safety and quality standards of your entire operation. I have lost confidence in your brand, your products and will never purchase another Hostess or Bimbo product again.

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11:10 pm EST

Hostess Brands hostess ding dongs - winter

I love hostess and dong songs are my fav so I couldn't resist trying these. I open it up and the one I pull out is a half of hostess wrapped so I get a little set back and throw the entire box away cause of all the recent incidents of tampering with food. What is going on here? Is this just a mishap in the factory or did somehow, someone tamper with it?

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About Hostess Brands

Screenshot Hostess Brands
Hostess Brands is a food company known for its range of snack cakes and baked goods. Their product lineup includes iconic treats like Twinkies, CupCakes, Ding Dongs, and Ho Hos. They cater to snack enthusiasts with a variety of flavors and seasonal offerings available in grocery stores and retailers across the United States.
How to file a complaint about Hostess Brands?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Donettes was posted on Nov 19, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 809 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands Contacts

  2. Hostess Brands phone numbers
    +1 (646) 277-1228
    +1 (646) 277-1228
    Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number
    Investor Inquiries
    +1 (800) 483-7253
    +1 (800) 483-7253
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    Customer Service
  3. Hostess Brands emails
  4. Hostess Brands address
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 25, 2024
  7. View all Hostess Brands contacts
Hostess Brands Category
Hostess Brands is ranked 10 among 22 companies in the Snack Foods category

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