Jo-Ann Fabric and Craft Stores’s earns a 1.8-star rating from 212 reviews, showing that the majority of crafters and fabric enthusiasts are dissatisfied with their purchases and shopping experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
nasty rude clerks
If I have to learn how to weave my own fabric in order to avoid ever
setting foot into another Joann fabrics ... then that would be a skill
worth learning! As an organization, Joann Fabrics appears to have a
real gift for hiring the rudest, nastiest, most sarcastic and
condescending women (and some men) to staff their stores. Dismissive is
the word that comes to mind when I think of the humorless ogres
at the cutting counter. I have just returned from what I swear will be my last
trip to Joann Fabric's also commonly known as "Hell on Earth" by those
who have shopped there! After waiting 20 to have my fabric cut by either one
of the slowest, most dismissive clerks (standard Joann cutting clerk)
the one lady simply turned on her heels and walked off. I finally asked where
she went and with out looking up the remaining clerk stated that the
other cutter had gone on break! I had now been in line for 45 minutes!
I hate that store because the people that are being paid to supposedly
be there to help you so that you can SPEND your money there!
They wouldn't give a flying "f" if you claimed
to be having chest pains or labor pains in line. As customers, we
appear to be one Big Pain to them and if we dropped over dead in front
of them clutching our paper number thingy...they would just go on to
the next number! And... I am sick of playing hide and seek with the
other staff (they are hiding) and if you happen to site one, the game
quickly morphs into a game of tag or chase ..and.of course if they
sense the pursuit... they bee-line it behind an "employees only" door.
Hobby Lobby is opening up a store 15 minutes farther away, but the added drive time
is meaningless because of once you get there, the staff is actually HAPPY to HELP you!
I don't care if they are closed on Sunday! That is OK with me because I am willing to adjust
my fabric/craft shopping accordingly. I love the kind people at Hobby Lobby! I'd drive an extra
30 minutes in order to skip the hellish ###'s at Joann's!
customer dis-service
If I have to learn how to weave my own fabric in order to avoid ever setting foot into another Joann fabrics ... then that would be a skill worth learning! As an organization, Joann Fabrics appears to have a real gift for hiring the rudest, nastiest, most sarcastic and condescending women (and some men) to staff their stores. Dismissive is the word that comes to mind when I think of the humorless ogres at the cutting counter. They wouldn't give a flying "f" if you claimed to be having chest pains or labor pains in line. As customers, we appear to be one Big Pain to them and if we dropped over dead in front of them clutching our paper number thingy...they would just go on to the next number! And... I am sick of playing hide and seek with the other staff (they are hiding) and if you happen to site one, the game quickly morphs into tag or chase ..and.of course if they sense the pursuit... they bee-line it behind an "employees only" door. Hobby Lobby is opening up a store 15 minutes farther away, but who the hell cares! I love the kind people at Hobby Lobby! I'd drive an extra 30 minutes in order to skip the hellish at Joann's!
husqvarna gallery ripoff
I went to the Husqvarna Gallery on Dec. 17 to have my Designer 1 maintenced and repaired (it was sewing backwards) After 4 weeks I called to see if my machine was ready to be picked up. The lady I spoke with said that it was not ready they were waiting on a part to come in on Monday (this was friday that I called). So I waited until the following friday to call back and see if my machine was ready. She said that the man that worked on my machine could not fix the problem and that they wanted to know if they could send it to Tennessee to the manufacture and that it was free. So I went to the store and signed paperwork authorizing the trip to Tennessee. 4 weeks later I call to check on it and the lady said "she didn't send the machine because it was going to take 4 weeks before they would get it back and so she was going to send it to another local store" So I went by the store 2 weeks later and my machine was still sitting in the store. So I picked my machine up and took it to the other local store myself. 3 days later the other store called and said it was ready. The part that was put on was put on backwards! So I get my machine home and get everything set up and ready to sew only to see that my ankle (the part that holds the foot) is not there. So I called Joann's and they said they had it. So my step mom who was going there that day said she would go by and pick it up for me. (I live an hour and 40 minutes away from the store). So she brings me the ankle and its not mine. Joann's lost mine and gave me one off an
other machine. So anyways I sat down tonight to embroider a design on an outfit I just finished and guess what... my embroidery arm DOESN'T WORK! There was nothing wrong with my embroidery arm when I took it to Joann's and now it doesn't move at all. This is not just a pleasure machine. This machine was worth 5K when I bought it and it is my business and my income for a family of 6. Also I receverd my machine back on March 25! With scratches all over it where the guy who worked on it at joann's didn't know how to open the machine and work on it... BEWARE THESE PEOPLE DON'T KNOW WHAT THEY ARE DOING! WILL NEVER TAKE MY MACHINE BACK THERE!
The complaint has been investigated and resolved to the customer’s satisfaction.
rude "so-called manager"
My mother, daughter and I shopped in jo-ann's today 2/1/14 and was completely offended by a "so-called" manager named dominique. She treated us as if we were children and was extremely rude and unprofessional. When I mentioned that I did not appreciate the attitude that she had with my mother and I she became even more rude and obnoxious and then threatened to call police on us - for what reason we are still very puzzled. She also told us to leave "her" store and do not return and that she does not need our money. She harassed both my mother and I and terrified my little girl with her behavior - which I definitely do not appreciate. She repeatedly harassed my mother by using terms that made my mother and myself feel extremely uncomfortable, like "sweety" and "darling" and when I told her to call my mother "mam", she ignored me and continued calling my mother "sweety" and "darling". (No respect for our wishes - this is a form of verbal sexual harassment). I would like to know what has happened to treating paying customers with dignity and respect. She commented that 1 on us was rude to her employees blaming me, when my mother only tried helping the employee and she was the 1 talking — I did not speak to the other girl. I have spent over $2000.00 in the last 6 months for materials and other items in this store needed for curtains in my home and have never been treated like this before anywhere. Oh yeah, she told us to never return to "her store". Wow! Is this the type of "managers" you have speaking with your customers - I would definitely recommend a 5 year course in communication skills for her because she clearly does not have the skills. "i" am a manager in my profession, and if I would speak to my clients like that, then I would not have a job. Recommend that you do the same.
60% off coupon
Sunday morning (December 1, 2013) I received a text on my cell phone with a 60% off coupon for Joann Fabrics. I wasn't planning on going to Joann's that day, but 60% made it worth my while. Unfortunately, once I got into the store I saw a sea of sales cards on just about every item in the store. From 10% to 40%. In other words, my coupon was worthless as Joann's policy is that you can only use a coupon on non-sale items. I even asked if I could get the 60% off on the non-sale price of the item I was hoping to purchase. Nope. Not their policy. Nice job Joann Fabrics. You have lost a customer. Michael's just opened up next door ... they get my business. And anything I can't find at Michael's, I'll order from Amazon. I'm fed up with your policy.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
Wow! After going to this store a few times in high school I remember telling myself "note to self, never go back!" first, they have all the fabrics aligned on the wall with little room to wiggle your fabric out of. So when I finally found some fabric that I liked, I went to the station to get my fabric cut and the lady almost had a heart attack when I told...
Read full review of Jo-Ann Fabric and Craft Stores and 2 commentslack of products
I recently went to Joann's fabrics looking for Hanukkah products/crafts and there were none to be found. Every aisle was filled to the brim with Christmas decorations. Not even a single shelf was dedicated to other holidays. I am very disappointed with the lack of holiday diversity.
The complaint has been investigated and resolved to the customer’s satisfaction.
dress form
Sales flier advertised "one day only" sale on dress forms for $99.00 regular priced $259.00. Went in the day of the sale at 5:00 PM (due to work could not come in earlier). There was a dress form in the front a model I believe, none in a box went back into the store and there were 12 boxed dress forms (priced $259.00) so took one to the check out and it rung up at $311.00. told the cashier it was on sale she contacted the manager who said no that brand was not on sale the ones they had on sale was all sold out (all they had in stock for the sale was 6 boxes). I believe this is a bait and switch thing also there was no way they had enough to meet a "one day sale" but you could buy one for $311 instead since they were sold out. This company does not give rain-checks, nor do they offer another in place of product. Why advertise to over 5000 people a sale when you actually on have 6 items. I was told they have these on sale 3 or 4 times a year, when I asked when was the last sale was told it was at Thanksgiving since it is August would say they really only have one sale a year. Very disappointed in company and probably will not go back when I can get the same things at Hancock, Hobby Lobby and now Walmart again.
It's a fair complaint. Granny's reply is off base.
bad customer service
I recently returned some scrapbooking items to a Jo Ann Fabrics . The manager scolded me for bothering her during an on call lunch break and spit food out of her mouth. She twice had food fall out of her mouth and onto the counter. The manager slapped down the return receipt, slammed down the returns into a bin and stomped off. I will no longer be shopping at Jo Ann Fabrics.
I went to return some scrapbooking items at a local Jo Ann Fabrics store and I had very poor treatment. I stood in line for quite a while as only one cashier had to check out a line of customers. The only other employee was at the cutting table with a very long line as well. It was finally my turn and the cashier seemed very over worked and stressed out. I explained that I wanted to do a return and she called a manager who was on a lunch break. The manager came out and scolded me by saying, "what do you need", in a very gruff tone and bits of food fell out of her mouth onto the counter as she grumbled, "I was eating lunch". I apologized to the manager and said I didn't mean to bother her. The manager shot back " I'm on call during lunch but I don't like to get bothered'. More food came out of her mouth and fell onto the counter. She did my return in very rude manner and slapped the receipt down for me to sign and slamming down the returns into a bin and stomped away. Needless to say I will not be shopping at Jo Ann Fabrics anymore.
The complaint has been investigated and resolved to the customer’s satisfaction.
osha violations
I am a former employee of Jo Ann Fabrics and I filed an OSHA complaint and violations were found. The violations that were found were mouse droppings, entry ways into the building were rodents can get in, an unstable wall, an out of code ladder, shelf fixtures that were not properly stored, and more. I also complained about a leaking roof. The store manager let the roof leak for many years which could expose people to mold. The leaking roof was not found because m the inspection was done during dry weather conditions. There were recalls on products that contained lead paint but little was done to inform customers except post a note by the check out that sometimes was not up. For many years unsold products were not donated but destroyed and put into the dumpster. I asked management why things were not donated and they said too much paper work but later the started donating unsold items. The store manager let a relative work at the store for "free'" which kept the other employees hours down but possible gave her a bonus .
The complaint has been investigated and resolved to the customer’s satisfaction.
misleading sales
I received an email early on a Sunday morning showing an excellent deal on an embossing/die cutting machine. I immediately went to the site and ordered one. Since I got such a good deal on the machine I ordered some dies to go with it. The dies were fairly priced but of course I wouldn't have bought them without getting such a good deal on the machine. I also wanted to purchase enough to get the free shipping.
Two days later I receive an email saying my dies were shipped but the order for the machine was cancelled with no real explanation. When I made the order the machine showed as in stock. If I would have known the machine wouldn't be mailed I certainly wouldn't have purchased the accessories!
I emailed customer service and received an automated response that they would get back with me shortly. I sent another email a week later requesting a response. It's now been a month with no reply. I really think they bait the sales to get you to purchase other items on the site.
This is my second bad experience with this store and will no longer be shopping with them. Customers beware!
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an employee of joanns and we have nothing to do with the online store, it is all updated by corporate. so please do not hold store employees responsible for misprints and different online sales. next time you see a good deal online, call the local store to see if they are offering the same sale, and If they have any in stock. if they have it in stock, request for them to put it on a 24hr hold. if they are not offering the same sale, print out and bring in the online price and they will price match it to be the online price. also, ask them for the corporate number if the above issue you complained about has not yet been solved. there are automated options that WILL connect you to a live Joann's corporate employee.
can't unsubscribe from email list
Don't sign up for their emails-- I tried to unsubscribe, but even after unsubscribing, they continue to send me emails (if I push the unsubscribe button on those, it tells me I can't unsubscribe because I am not on the subscribers' list!). I contacted customer service by email about it twice and never received a reply (after 8 days), and called their 1-800 number twice. Both people assured me that I would be taken off the list, but I STILL receive emails. If they can't handle taking my email off a list, I definitely won't trust them with my credit card information ever again!
The complaint has been investigated and resolved to the customer’s satisfaction.
I called and was told that it will take 3-6 WEEKS to remove me from my list. In the meantime, the representative said that I should not open any emails that I receive from them as it will automatically add me back to the list. This means that they are using pixels to track opens. Unfortunately, sometimes I inadvertently open an email in my email application since it auto-opens next when I delete an email (using a Mac and the Mac-native email application auto-opens. )
This is frustrating, to say the least. And in the year 2019, I find this a terrible corporate email policy and not customer-centric at all. I may want to shop at Joann's now and then, but don't keep me on your list forever if I don't want to be there! Even if I am not on your list, I may still have a good opinion of your company and may still wander into the store, but if you annoy me with bad policies, I'll look elsewhere to begin with. It's all because you are so focused on marketing to me, that you forget that I have preferences. If you, as a company, run over my preferences to satisfy some marketing metrics rather than seeing me as a person, then you can have your metrics and not my money.
I've had similar issues. When I click on "unsubscribe, " I get a customer update page with no clue how to unsubscribe. This is a violation of the federal CAN-SPAM Act. I have contacted Jo-Ann with this information, and they say they are removing my address. But, I got another one today.
Bill Freivogel
www.freivogel.com
Doug Robinson is registered admin of joann.com
doug.robinson@joann.com
[protected] is his direct line
Robinson, Doug
doug.robinson@joann.com
Jo-Ann Stores, Inc.
5555 Darrow Road
Hudson, OH 44236
US
[protected] fax: [protected]
cheats
Thier "coupons" and sales deals are all ripoffs, not to mention a complete waste of resources on their part!
I get these "50% off" coupons in the mail all the time, and they give specific dates you can use them and that they are only good on nonsale items.
What they dont tell you, is that during the time period of these half off coupons, nothing in the store is regular price! Everything is on sale, so you can never use these 50% off coupons! And thier sale prices are always 20% less than any coupone they send out!
Why the hell dont they just stop spending millions of dollars on these useless coupons that are nothing but landfill, and lower thier prices on everything they sell instead?
#s is what they are.
The complaint has been investigated and resolved to the customer’s satisfaction.
false advertising
Jo-ann fabric store... So have been waiting for today to come around, this store was having a 50% off
Sale on their clearance items. I went in last saturday thinking it was last weekend by mistake, and had
Been in the week before. That said, my mom and I have been waiting for this sale for the last two weeks.
We get there today, all excited and ready to rock out their sale department... Turns out they marked
All their clearance items up so they were even more expensive than before the sale. I asked the store
Manager about it (Since obviously I was upset about this) and she then proceeds to lie to me and say
That they didn't change any of their prices. I told her that I had written prices down and this and that,
She then accused me of lying to her! This is the store manager of the portage indiana jo-ann fabrics
Store. At that point I was super upset, I also was told last week by an employee that they honored other
Places advertisements. Including hancock fabrics, then find out today that they only honor coupons, not
Ads. Which was a really huge inconvenience. The nearest hancock fabric store is an hour away from here.
Needed to go though because their patterns were only 99 cents a piece. Anyways though, upon leaving the
Store, I asked the cashier at jo-anns what their store number was. The store manager comes up, actually
Yelling at me! Then changes her story around to how corporate made them change "a few" of the prices. I will
Never be shopping at this store again and I highly discourage anyone else from shopping there also. They
Changed their prices to trick customers into thinking they were getting a good deal. Some fabrics were
3-6 bucks last week, and now this week were marked up to 9-12 bucks. Purely because they didn't want to
Lose that money and don't respect their customers. To top everything off, I then decided to call another
Store. I asked the woman that answered there if they had changed their prices on their clearance items.
I commend her for her honesty, really I do. She told me that "it came down from corporate to raise the prices
On all of their red tag items". So there you have it, this will also be going to the better business bureau.
over billed
I shopped at Joann in Newington, CT today. I purchased 29 items. Out of which 16 are wrongly billed. I am charged for the full yardage when I have actually bought a lot of remnants on clearance. If the yardage price is correct the 70% discount is not applied.
In the end I used a coupon which was for 25% on the total purchase (regular, sale and clearance) - this coupon is also applied to only a part of my purchase.
This is sheer carelessness and completely unacceptable. I asked the person on the counter again and again if he thought the bill was right. And he kept saying that he is doing it right.
Where ever the price had to entered manually he has done it WRONG.
I was supposed to pay $40 (which I know after careful detailed calculations) but I paid $85. I know I will get my money back but what about the trouble I went through. I spent an hour doing the calculations just because the guy on the counter was so incompetent. Why should a customer suffer like this?
bad return policies/procedures
I purchased a curtain rod on clearance from this store. I've never returned anything to a Joann's before, but decided that this curtain rod wasn't right for my decor. I repackaged the rod, found the receipt and saw the words "All Sales Final". Evidently they have a policy that forbids returns on clearanced items. This was a suprise. At the store, I spoke with a manager who said that all clearance signs indicate this and she pointed one out to me. It was in 4-point type! I went to the Home Decor section to see if I missed something in the signage. I checked every clearance sign where the rod orginally hung and NOWHERE did it state "All Sales Final". I pointed this out to the manager. She was unapologetic, kept restating "All clearance sales are final". I called an 800# to complain to Customer Relations and they held to this policy as well. Joann's Fabrics is not willing to work with their customers to keep them satisfied. I am a longtime seamstress, quilter, knitter, crocheter. I own 6 sewing machines and was considering purchasing a new one at Joann's. This is no longer the case. From now on, I will give all my business to Hobby Lobby in SW Florida.
returns
My 19 year old daughter purchased a Brother sewing machine from Joann's fabrics online. When she received it, it was not working properly. When she came home from college, I spent 3 hours to see what was wrong with it. I noticed 2 issues with the machine. I went with her to a local Joann's fabric store. I was told by the clerk that online purchases must be returned via mail. The manager was very rude, she stated that "We don't carry this brand so you can't return it here" and "You have to call them to get a return label". They didn't want to give me the number, so I found it online on my smart phone while I stood at the front of the store. I waited 25 minutes before a human being answered. By then I was very annoyed. I asked how long it would take to get a refund and she said about 2 to 3 weeks after they receive the item. This company seems to try to keep your money as long as possible. I also don't like that when you try to use a coupon, you can't because almost everything in the store is on sale. I am just fed up with this Company's return policy, rude employees and their useless coupons.
The complaint has been investigated and resolved to the customer’s satisfaction.
inadequate sales staff, long wait in lines; poorly designed cutting stations;
What has happened to Joann's? Interior floor plan changed; Cutting tables reduced in number and surface area reduced 75%; sales staff not given adequate tools or work area to provide adequate customer service, waited in two separate lines--total one hour to buy fabric and notions, and the store wasn't busy!. Outrageous! Work spaces are sometimes designed to make it uncomfortable for customers in order to get them out fast, or in the case of customer service, to make it inconvenient. This was my impression of Joann's tonight. The employees work part time--the company doesn't pay benefits, the are not given the tools they need to perform their jobs--making customer service a low priority. Stood in line for over 30 minutes waiting to have fabric cut, and there were only two people ahead of me. They need to set up benches/chairs at the cutting station, or better, my advice is to take a number, then do your shopping. This will minimize your wait in line.
manger
Manger yells at emploees in front of customers, says he' been with the company for 43 yrs, but he treats the female employees like they are worthless. You are not allowed to say goodbye sweetie to a friend you've known for 30yrs. Now my opinion is there was no reason to yell at at the employee in front of a line of people. Now this is not the first time he has done this to the female employees he is a male shovenist pig and I feel sorr for the abuse from a man who works with women at a fabric store.My girlfriend is afraid to goto work because of this man. She has been with the comany for 2 yrs and only makes $7.90 an hr and has to put up with the abuse from this so called manager who has been there 43yrs. He must have been abused by women so he thinks he can treat them so badly
What the hell are u talking aboutur sick and nice set up now I'm calling the cops I have everything documented and they'll find were ur server is
And if I were to write that it would be pretty stupid to say I'm guilty of sexuall harrassment only a dumdass would admit it sorry u think this other person is me but thank u for all ur comments to bad I have no other way to prove it thank u for all the comments that were directed a the wrong person hope u have a good day good bye
I'm on a cell phone I L lowercase I l sorry ur wrong
I agree with Mixie
I 'm sorry this other person who has a similar name as me wrote that awful stuff not myself or mygirlfrind wrote it she never sexually harrassed anyode or verbally abused any one all she said was by sweetie to a friend of hers then was getting a tound lashing bfrom her manager which was in front of customers all he had to do is pull her to the side then reprimand her that was it not cause a big camotion in front of customers she put her 2 weeks In and is in the process of looking bfor a new job thank u for all ur comments but I'm not the boss/manager
I R.CAPLE NEVER WORKED AT JOANN FABRICS I am a tile and marble installer for 20yrs my girlfriend worked at Joann fabrics and has been harassed by her manager along with other women there. Who are finally coming out and complaing also! I HAVE NEVER WORKED THERE!
I'm gonna try to explain this 1 more time. I do not work for joann fabrics, my girlfriend does.she was harassed by the manager for calling her friend (her friend of 30yrs sweetie as her friend was leaving) by yelling at her (my girlfriend) for this comment, in front of customers.It all could have been avoided if her pulled her to the side and then explained to her what she did wrong, not in front of people .com this is a complaint I or she does not want the manager fired just to understand it is embarrassing to be yelled at in front of a room of people no one else has told to lye and cry wolf about false accusations if I worked there or anywhere else I would be very embarrassed also this is a complaint nothing more!
My girlfriend called one of her customers she has known for 30yrs sweetie not myself she was yelled at if front of customers who were appalled by the way he treated her not me!
I'm complaining how the manager yelled at my girlfriend who called he friend of 30 yrs sweetie I do not work there and have not called anyone sweetie whoever wrote that has R.capIe i'm r.capLe with a L not an I I can see the misunderstanding though!
If u look closely you'll the gentelman who has wrote about his girlfriend using sexual assault to get the boss fired is not myself or my girlfriend he is R.CAPIE I'm R.CAPLE I donKt know him. Or her so I hope understand I never wrote anything under R.CapIe and I agree with tasha4!
The person who got fired is not her or myself I never said anything about sexual harassmentnor did she I didn't write that comment and that person has a reason to be fired
My girlfriend called one of her customers she has known for 30yrs sweetie not myself she was yelled at if front of customers who were appaled by the way he treated her not me!
Not yet but he would not have a reason and if he does there will be a nice lawsuit with plenty of epmloyees and witnesses who already come forward and will vouch of the way he treats these poor woman.
Need help... being harassed daily by manager Grand Forks ND JoAnn fabric
The only one trolling is r.caple, calling the cops because someone disagrees with him online because someone is making false claims when he does not even use his real name? Most likely he created both accounts with both spellings of " r.caple" for attention.
I hate to break it to but Tasha has you there. Besides you said that you post as"R.CAPLE " and the other person posts as R.CAPlE Hate to break it to you but we were not born yesterday and "both" of you used lowercase "L".
Also I told my girlfriend to get back at him by saying he sexually harasses her but she did not. I threatened to dump her if she did not. I met her at work. BTW which is another story.
I don't know how you found out about that. But yeah, he did fire me. Because I called my female coworkers sweetie. Like I said you are not allowed to call people you know sweetie if you work there. He complained that some of the female employees whom I don't know well felt uncomfortable with me calling them sweetie and asked them to stop. Well I found nothing wrong with calling them sweetie and if they don't like it they can quit. I call every female employee sweetie. Some of them are old enough to be my children and they have claimed that I was hitting on them. Which is not true. I invited them out for dinner outside of work. They said no. I even offered to pay for their dinner and promised I won't hurt them. I never touched them and I was fired for sexual harassment. Thanks for understanding Tasha that the firing was unjust.
rudeness
A friend and myself were having material cut to purchase and looking at coupons that the store had available. A employee who turned out to be a visiting corporate employee informed us that we could only use one coupon per purchase. This employee had no idea what we were discussing or why we were reviewing the coupons. He made this statement in front of anyone who happened to be at the cutting table.
How rude and inconsiderate. If there were no customers there would be no need for a retail store. Obviously he did not have this mindset.
With the economy in america now, i believe everyone is watching were they spend their hard - earned dollars. I will think twice about going to jo - ann in the future.
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited the joann store on canton rd. in akron, ohio. There were two women working and both were as rude and inconsiderate as ive ever seen in a retail store. I asked about a certain type of material and i was shocked when i was treated liked i was stupid and how dare i ask such a waste of time question. Then when i asked to have the material cut it was like i was putting this woman out or something, i was bothering her. I wont go back there or any other joanns, there are other craft stores to choose from that im sure dont treat there customers like theyre a bother.
They are also sensing out fake sky emails in order to phishing your details.
Jo-Ann Fabric and Craft Stores Reviews 0
If you represent Jo-Ann Fabric and Craft Stores, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Jo-Ann Fabric and Craft Stores
The company was founded in 1943 by German immigrants Hilda and Berthold Reich, who opened a small fabric store in Cleveland, Ohio. Over the years, the company has grown and expanded, and today it is one of the largest fabric and craft retailers in the country.
Joann Fabrics offers a wide variety of products, including fabrics of all types, patterns, and colors, as well as sewing machines, thread, needles, and other sewing supplies. In addition, the company also sells a range of crafting materials, such as yarn, beads, paper, and paint.
One of the things that sets Joann Fabrics apart from other retailers is its commitment to customer service. The company employs knowledgeable and friendly staff members who are always willing to help customers find the perfect materials for their projects. In addition, Joann Fabrics offers a range of classes and workshops for those looking to improve their sewing and crafting skills.
Another key feature of Joann Fabrics is its online store, which offers the same high-quality products and customer service as its brick-and-mortar locations. Customers can browse the website to find the perfect fabrics and crafting materials, and can even order custom fabrics and supplies.
Overall, Joann Fabrics is a trusted and reliable retailer that has been serving the needs of sewers and crafters for over 75 years. With its wide selection of products, commitment to customer service, and convenient online store, Joann Fabrics is the perfect destination for anyone looking to start a new sewing or crafting project.
Here is a comprehensive guide on how to file a complaint or review about Jo-Ann Fabric and Craft Stores on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Jo-Ann Fabric and Craft Stores in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern and any relevant transactions.
- Describe the nature of the issue, steps taken to resolve it, and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents related to your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submission.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clear and structured to guide you effectively through the process of filing a complaint or review on ComplaintsBoard.com regarding Jo-Ann Fabric and Craft Stores.
Overview of Jo-Ann Fabric and Craft Stores complaint handling
-
Jo-Ann Fabric and Craft Stores Contacts
-
Jo-Ann Fabric and Craft Stores phone numbers+1 (316) 943-0005+1 (316) 943-0005Click up if you have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number 0 0 users reported that they have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number Click down if you have unsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number 0 0 users reported that they have UNsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number+1 (330) 735-6576+1 (330) 735-6576Click up if you have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number 0 0 users reported that they have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number Click down if you have unsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number 0 0 users reported that they have UNsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone numberCustomer Care
-
Jo-Ann Fabric and Craft Stores emailscustomer.service@joann.com100%Confidence score: 100%Support
-
Jo-Ann Fabric and Craft Stores address5555 Darrow Rd., Hudson, Ohio, 44236, United States
-
Jo-Ann Fabric and Craft Stores social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024
Recent comments about Jo-Ann Fabric and Craft Stores company
Over charged for material one of your workers took family or friend through exit while there was a huge line waiting to check out.Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.