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CB Parcel Delivery Services LBC Express I am complaining about the customer service
LBC Express

LBC Express review: I am complaining about the customer service

Z
Author of the review
4:25 pm EST

It was Jan. 21st that i sent a parcel and in Jan. 22nd i came back to request a return to sender for the trwcking no.[protected] since that my customer cancel the order and the customer service said that they sent a request to return to sender. But it past more than two weeks from my request and my parcel is still not send back to the origin branch. So i requested again, and same as they promise jist wait within 3-5 days but bothing happened. I decided to email customer service and also i try request on other lbc branch to get more help but still seems nothing happened. It so frustrating to experience this and this give a doubt to use lbc once again. I want to get this issue escalated to the manager to have this corrected and have sanctions for your customer service on Nelly's Garden Jaro branch. This will ruin your business. Not accomadating and making false promises. Its more than 3 weeks now and i still dont have my parcel back. This is so absurd.

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  1. LBC Express Contacts

  2. LBC Express phone numbers
    1800 108 585 999
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    8%
    Confidence score
    Philippines
    +1 (800) 522-0000
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    22%
    Confidence score
    Philippines
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    18%
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    19%
    Confidence score
    Philippines, Business Solutions
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    14%
    Confidence score
    Saudi Arabia
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    4%
    Confidence score
    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
LBC Express Category
LBC Express is ranked 18 among 104 companies in the Parcel Delivery Services category
#16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post #18 LBC Express LBC Express #19 The Professional Couriers / Tpcindia.com The Professional Couriers / Tpcindia.com #20 Postnord Postnord

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