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LBC Express

LBC Express review: services

L
Author of the review
8:49 am EST

Agent name: Bandias, Desiree
Team Leader: Richelle Clemente

Date: January 24, 2020
Time : 2:29PM

Complaints:
1. When I got there, #1 customer wasn't called yet and I got #10 on the line.
ONLY 1 agent servicing 15 customers.
2. Agent didn't accept my SSS payment and wanted me to pay December and January bill as per my PRN number I've provided. Note that January is not over. I told her only December. She didn't accept it.
3. Other branch ACCEPTED my SSS payment for December.
4. Philhealth receipt was wrong. Agent indicated Jan-Mar 2020. I am only paying Jan-Feb 2020. My payment hasn't posted yet due to this mistake.

I am expecting a call at [protected]
Email : stuart.[protected]@gmail.com

PLEASE PRIORITIZE my complaint as a will make sure that agent will be reprimand on her UNACCEPTABLE service. I will make this a big issue or case.

I got my receipt to support my complaint.
I need a call or email response ASAP for me to ensure you are taking action on this.

Melanie Recio

Update by lanie stuart
Jan 31, 2020 2:41 am EST

Any update on my complaint?

Update by lanie stuart
Feb 02, 2020 9:07 am EST

Anyone who can update and deal with my complaint here?

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  1. LBC Express Contacts

  2. LBC Express phone numbers
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    8%
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    4%
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    UAE
    More phone numbers
  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
LBC Express Category
LBC Express is ranked 18 among 104 companies in the Parcel Delivery Services category
#16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post #18 LBC Express LBC Express #19 The Professional Couriers / Tpcindia.com The Professional Couriers / Tpcindia.com #20 Postnord Postnord

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