Complaint Against LBC Mabalacat Pampanga Branch
We have a package that got stuck in Mabalacat Pampanga branc for a month now, we are wondering why they are not delivering it to the destination branch which is SM City Clark. Our local LBC branch here in Davao City had been sending them emails but to no avail. I hope you take action to this, we don't expect you to deliver perfect service but atleast your people should know how to handle complaints and not just ignore us.
Your people should be familiar with Republic Act No. 7394 April 13, 1992. THE CONSUMER ACT OF THE PHILIPPINES