Pizza Hut
Reviews and Complaints

why is the west covina pizza hut charging a service fee of 10% for dining in and pick up?

We ordered stuffed crust pizza and the pizza looked as they left something out. The pizza had ingredients in the middle, but none along the side of it. I order extra cheese every time, and the pizza was missing it. This is the second time this pizza hut has screwed up an order. It was ordered on May 23. I picked it up around 2:30-3:00.

My name is Viji [protected].Yesterday evening I made a payment of Rs 1067.86 to pizza hut india devyani international limited Bangaloreat 8;02 22 May 2022

and Rs 1275.76 to pizza hut india devyani international limited Bangalore at 8:38 pm on 22 May through paytm wallet.Payment is successful but no confirmation of order.Money not reversed to my account.pls check

I ordered a pizza which I specifically asked if they were still delivering to my area which is literally 7 minutes away. They regularly deliver to the Lake area that’s 5 minutes down the road from me. She said yes it’ll be there in 25 minutes. I got a call from a cell phone number saying that their manager said she couldn’t deliver my pizza but I could pick it up. This was 20 minutes after my order.

The newest Pizza Hut commercial (5/22) with Craig Robinson for a $10 deal

is a prime example of bullying by mocking how someone expresses themselves.

Children and adults are picked on by more dominant personalities all the time

just by the way they speak.

There should be a longer version of the commercial where Craig apologizes to the guy sitting playing the video game.

Why does Pizza Hut Not deliver to my address anymore? The one in Invergrove Heights Always delivered to my address! Is it because I’m trying to place an order when it’s closed? WTH? Thanks.

I was placing an order from your deals for a pizza with 3 toppings for $10.00, on the app. However at the check out I was charged $1.05 tax, which let me hold on my order.

The tax in South Dakota is 6%, and therefore my taxes should be only 60¢. Please correct your app since charging people extra taxes not given by a law is a crime.

I hope this matter take your immediate action.

So I ordered 1 bbq beef and onion pizza, 1 chips, 1garlic bread, 1 L&P and 5 spicey wings.

For starters my pizza was squashed when it had been delivered it also didnt come with the mayo drizzle on top (this has happend 3 times in a row now), my garlic bread was hard like it had been sitting for awhile or been re heated same with my chips (my kids didnt even want them) my order came to $43.44 and I was highly dissapointed

i made order from pizza hut website https://www.egypt.pizzahut.me/en/success/42842521/c2FtdGltZXhAeWFob28uY29t

order confirmation No.-[protected]

and they should deliver it on 2.30 pm but till 3.30 pm i didn't receive it or even receive a call to tell that , there will be a delay ,

can't find anyone to contact even i called hot line 19000 and they said the someone will call me and i didn't receive a call .

Made an online order on 1May 2022 for 5:45pm delivery

receive a call at 5pm that the oven at store is not working

my order was cancelled was told that refund will be done with 3 - 5 days

today it's 11 MAY 2022

nothing was done. no curtesy call or update by store manager.

I txt on 9 and 10 May. and was told that the store manager will contact me.

no news.

what's happening?

I ordered 8boneless bbq chicken wings from York NE Pizza Hut on 05/09/2022. I got home and had no wings at all. No one said anything and I live almost 30 mins away. When I tried to call no one answered so I am not happy.

Order 2 of My Box with 5 wings. When to pickup, only 2 person, 1 making pizza the other boxing them. I was ignore for a god 5 min before he came and give me my order. But the insult was that 1 box only had 4 wings. Didn't notice before getting home. I try to call the store R33218 Southdale in Winnipeg. Was put on hold, after waiting 9 minutes I give up. Domino has a better service. I'm done with Pizza Hut.

On April 29, I put in an online order for pizza at the 233 harwood hurst, TX location. When I arrived to the location the manager (what I assume was the manager. She did not introduce herself but came over after the first employee asked her for help) informed me that Pizza Huts app was horribly glitchy and has been sending orders to the wrong locations. She proceeds to take another order charging me more for this order. I came back 20 minutes later as instructed and my food was still not ready. I was asked to get out of the way (drive thru) if another customer came through. Well, another customer came through and as I was pulling into a parking spot one of their delivery drivers came flying in and took my parking spot. At this point I had had enough. I looked up this specific location and it had one star! One of the reviews even said the last time they ate there they became ill. I asked for a refund and left without any pizza. I still have yet to receive my refund, but somehow received the refund from the other order.

All and I mean ALL pizza huts anywhere near Chattanooga overcook the pizzas. The center turns up like elf shoes. The cheese sticks are so brown and dry on top, they in no way resemble cheese sticks from years ago. This has went on for YEARS. The last and only place I can get a pizza that can be eaten is in Crossville Tennessee. Over an hour away. I just think if I had managed these places there is no way I would allow such to be served with my name on it. Ridiculous. Years. All of them.

I paid 82.00 for pizza and cheese sticks. Extra cheese on all pizza's bet the cheese never got up to the crust. The cheese sticks was a pizza dough with cheese on it. I called the pizza hut that I ordered it. They said the cheese sticks are only for single orders where I doubled mine. It didn't look like the cheese sticks I ordered. I ordered on my daughter's Birthday 04 29 2022.

I had visited the mall on Friday i.e 29th Apr evening and thought of ordering a quick bite for our kids through the outlet.

I just ordered garlic bread and to my surprise the store manager asked us to wait for 20 mins. However considering the rush we understood but when we enquired after 25 mins still the process was not initiated.

To our surprise the order no was not even displayed in the monitor. Enclosed the respective bill copy and screenshot of monitor for ref.

When we asked the store manager, instead of accepting the mistake of missing out he started arguing with us and had the audacity to tell us that please go and complain and nothing will happen to me.

Just wanted to check if this is the kind of behaviour expected from a brand like " PIZZA HUT", and there were many such unpleasant customers on that day.

Would request to please take necessary action on the guy and at least to ensure we as customers are heard of.

1) After an apparant complete changing of staff earlier this year, the pizzas are not even as close to good as they use to be. They now taste like they have an 'oily' coating; uch...

2) tried to order this pizza like I always have on line, but your website would not let me "LOG IN". Kept getting a 'Circle with a slash' thru it. Need my points added to my account.

3) Tried to complete the 'customer servey', but there was no CODE: # on my receipt, only an Appr Code 94856P; which was not accepted.

Call me at: [protected] Thanks, Jerry

On 04/20/2022 I attempted to send my boyfriend a pizza from Pizza Hut(9124 Camp Bowie West, Fort Worth Tx 76116) I placed the order online at 9:39 pm, I realized I didn't add the apt. number so I called in and spoke to a worker and she edited the address. The estimated time for delivery was 10:40pm, by 11:15

I called to check on the delivery time and the store was closed.I spoke to someone the next day 04/21/2022 I was given a store credit I was told I could use anywhere, I placed an order by where I live in Dallas went to pick up my order & I was told I could only use my credit at the store that gave it to me. My Boyfriend tried to place an order at the original store the same day and was put on hold for 20minutes then the call was disconnected. At this point I just want my $ 36.79 back.

The manager at the pizza hut in mauston, wi who's name is dave lisiecki, sent my special needs adult daughter terrible text messages to the point she blocked him.. Kayleigh had decided to quit and gave immediate notice in a polite and respectful manor. I fully support her decision and as her legal guardian, am relieved she will no longer be working there. Her "manager" then sent me terrible text messages. He called me a "[censored]". Threatened to tell kayleigh's boyfriend, who is also special needs, that she cheated on him! Which he did... The young man broke it off with kayleigh that day. Dave has also been drinking with kayleigh onsite during working hours towards the end of their shifts at night! Who knows how else he has taken advantage of her! She is devastated and does not understand his behavior. Who would!? I will be taking her to counseling starting tomorrow. If you met my sweet kayleigh, who is very hard working and excellant customer service skils, you would be heart broken for her as well. Dave's character is suspect, abhorrent and he should be removed from his position. His 21 year old fiancé is his asst manager!... He is 37. Not a good sign. I have saved all text messages associated with this grievous behavior!

Kayleigh gave immediate notice on 04/19/2022 after discussing work with dave the previous day.