Plato's Closet
Reviews and Complaints

Plato's Closet Dishonesty amongst customers

I went to platos closet on July 20, 2020 and I was listening to what the workers were saying amongst each other while assessing everyone's items to buy from them and they were more so worried about underbidding for items which I was surprised because I thought platos closet was some what trustworthy. When they got to my items and told me what they were...

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Plato's Closet Selling clothing/ policy’s / employee performance & demeanor

Plato's Closet Shoes for Exchange

I received two completely different shoes and did not realize until I put both shoes on to go to work and I realized they were not the same shoe. I went back to platos closet to just hopefully receive the other shoe and was told "it's somewhere in the back" and there is nothing they can do. This is completely ridiculous and I understand I did not have a...

Plato's Closet Rude customer service

I come in this store faithful to spend money all the time. No lie, every week to spend my hard earned money. Everytime I walk into this Plato's Closet location they never speak to me when I enter the store (but they always speak to the person after me.) When I pay for an item that I like, I make sure that I put my money in the cashier hands. But for some...

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Plato's Closet horrible treatment

When my friend and I went into platos closet to shop. We ran into a guy my friend used to talk to ex girlfriend Lanique. She then threw a temper tantrum and demanded her manger who wasn't even the real manger to make us leave. The other associates then told us to get out because her employee was upset and we told them no because we didn't know she worked...

Plato's Closet gift card

I have purchased or attempted to purchase gift cards at this Platos Closet location in Dulles Virginia on multiple occasions (probably 10 - 15 times). I buy them for my daughters (age 25 - 30) as birthday or holiday presents. Every time is a HUGE debacle. At least half the time, I leave without a gift card because either the equipment isn't working or the...

Plato's Closet lululemon tank top

This product was suppose to be 90% off clearance. It was stained and had the security tag removed, along side a second lululemon shirt. One was missing the yellow clearance sticker. One I paid 90% off for the other one that was missing the yellow sticker I was charged full price. I know they removed the steal protection and placed the items on clearance...

Plato's Closet employees and procedure

I've gone to this store multiple times, and each time somewhere there's a problem. I've brought the same bag of clothing in twice and clothes that were once rejected were bought, etc. I shouldn't have to come back multiple times to get the job done. Today really upset me. The manager it looked like had an impolite attitude towards me for coming in after 2...

Plato's Closet I brought clothes in to sell all name brand in new conditions

I brought a brand new clothes into Plato's Closet practically new. The bag sat in the same spot I put it in from the time I got there I stayed here the whole time watching. Then I came back went up to the counter and asked about my items and they said I was done already. To make a long story short they never even looked at my clothes they glanced on top...

Plato's Closet selling

I went to sell some clothes a couple of days ago. The clothes were damp a little bit. I understand them not taking damp clothes and the lady was super nice and told me that I had really good stuff but they couldn't take them, which I understood. I dried them and took them back today. The people that were working today seemed like they didn't want to do...

Plato's Closet the workers and store policies

Plato's Closet incorrect procedures

My sibling were accused of stealing, when they did not visually see anything happen. They also asked to see their personal belongings, and found nothing. There was also cussing involved by the employees because my siblings were defending themselves. My siblings do not cuss so there was no need for the employees to do so. I understand that stealing doe...

Plato's Closet manager at exton pennsylvania store

The manager at the Exton Pennsylvania store I don't know her name on my receipt it's says ANM,. POS ID 4 was very rude and ignorant to me. I have only been there twice and both times she treated me like I was beneath her. She was not friendly or helpful. She acted like I was bothering her and was just flat out horrible. If she doesn't like her job she...

Plato's Closet selling clothes

I took 3 bags of name brand clothes, one bag was completely full of jeans that are name brand and boutique jeans all in very good condition, they took 8 items out of three bags of clothes. The workers looking though the clothes never texted me when the clothes were ready. I took them in at 5 pm never got a text, went back in at 715 asked if they were ready...

Plato's Closet timeliness

I decided to bring some clothes to Plato's today. I brought a trash bag full of clothes and two bags of shoes. I dropped my items off at 1:35p and was told it would be 2 hours. 2 hours is already insane but I am understanding They must be having a busier day as I have used Plato's a million times and have never been told longer than an hour. I kept myself...

Plato's Closet unethical behavior

I am always going into the Lawrenceville NJ store to sale my clothing. Just recently a manager by the name of Desiree continue to harasse me by informing the other co-workers not to buy my clothing. I was in the store yesterday and Desiree called her co-worker by the name of Michelle in the back; As soon as Michelle came back to the front end area where we...

Plato's Closet aldo boots

So a few weeks ago I came in with a friend and bought some grey winter boots. Super cute! I love them! Except one thing. The tag that plato's employees put in there said size 9. I'm a size 9. So I look at the tag and see it's my size, I love the boots so I buy them. They were $18 at plato's. So we finally got a cold front and I decide to put them on for the...

Plato's Closet service

I bring in literally brand new clothes everytime I come here and clothes I just blut and couldn't fit but I take the tag off just to see if they will lie and say it's old or stuff like that and they do everytime they say my things are old and worn down and things like that and I'm just tired of it and also they said they couldn't take them because of their inventory needs but they took a summer shirt

Plato's Closet employee: savannah

A few months ago I had brought in some items to sell. I normally would bring my items to sell in a duffel bag, but unfortunately I was not able to do this as I was fleeing from an abusive relationship and packed everything I had up into trash bags. When I brought in some items to sell, I was greeted by an employee named Savannah. She asked me if I had sold...

Plato's Closet the owners are beyond rude very unprofessional and discriminate against people

I was an honest customer for this company never had any issues what so ever until the NEW OWNERS Came..On August 21, 2019 Time 1:43PM me and my wife went into the store to sell our items the NEW OWNERS Chris And Mandy Were not very friendly we were not greeted with respect they allowed us to sign in took my information told us it would be 45mins till an...