Menu
For Business Write a review File a complaint
Electronic Arts (EA)

Electronic Arts (EA) review: suspension? 106

B
Author of the review
9:57 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I can't be sure, but it seems as though my account [Birdland007] has been suspended, perhaps by a complaint from someone. Under no circumstances do I use profanity nor do I agree with the many insulting antics that go one with some members of this game club. The suspension seems to have occurred after a bridge game with an opponent named SeaBisquit, who very promptly put in the computer in place of my partner after my real partner left the game. He didn't allow a moment for my partner to return. So I refused to bid. Eventually with 4 real partners partaking in the game they would be able to boot me from the game. But I didn't stay to see the outcome. If stalling is justification for suspension, then there ought to be a reciprocal penalty for deliberately replacing someone's partner in the game with a computer. The computer cannot bid properly. I am incensed that my account has been suspended. And it is very clear that SeaBisquit did this deliberately because I asked who replaced my partner with the computer, and he said "Who do you think?" ... as if tough; what are you going to do about it? Please consider suspending SeaBisquit with his orange-ranked score for inconsiderate unsportsmanlike conduct, not me.

106 comments
Add a comment
D
D
Dazey
Oct 11, 2006 12:00 am EDT

I am tired of you people taking my pogo payments out my bank twice a month--it is put on hold but it takes 3 0r 4 weeks to clear it----if it doesn't stop i will cancel my membership.

J
J
June F McMahill
May 16, 2007 12:00 am EDT

Downloaded a free trial of Bookworm over a year ago. No one in my family has used this game for the past 8 months or so. Three months ago Pogo.com began charging my bank account for 5.99 each month. There is no easy way to get to my account information to be able to stop payments. Help!

J
J
June F McMahill
May 16, 2007 12:00 am EDT

Logged on to cancel my Pogo.com account at ea.com. I find that I have no account with ea.com, but they have charged my bank account $5.99 for the last 3 months. What gives here?

K
K
Kathryn Peters
Jul 13, 2007 9:12 am EDT

I would like you to stop taking payments from my account. I don't play Pogo games. I do not in the future intend to play Pogo games. I was assured that this practice would stop,but each month, there is another charge from my account. PLEASE STOP THIS THIEVERY.

P
P
pamela joan blanchard
Aug 26, 2007 8:55 am EDT

Iwant to cancel my subsritption to pogo it went through 3 times and i want to cancel.There is three amounts supposed to come out of my account and don't want it to. It was only supposed to be for $5.99 one month and it went to three years, a big mistake please fix this.

P
P
patricia overka
Sep 06, 2007 12:00 am EDT

I signed up for a 1yr subscription about two weeks ago and when I enter the sight they tell me my time will expire on the 10th of September when I signed up they said: I would have two weeks free but now they are telling that my time will expire on the 10th... It has not happened yet but how do you speak to them to find out what the story is...

Please advise smb!

R
R
RichardKelley
Sep 28, 2007 12:00 am EDT

Whenever I try and sit at a pogo spades games table, I am not allowed to do so. I have been playing at pogo free games since I had my computer and have tried to contact it's customer service dedpt. without success.

Beware!

P
P
Phil Greer
Oct 01, 2007 4:13 pm EDT

I am player pizzapie8458. For some reason i was reporting a cheat in the game backgammon. I was warning other plyaers not to play with this player (JoJo). All of a sudden I was suspended. I did not break any rules and it is so difficult to get someone to talk to from POGO. I hope I am at the correct spot to complain and I want to be reinstated ASAP

A
A
Angela Roush
Dec 13, 2007 12:00 am EST

I won a meager $10 on Pogo.com in a jackpot spin and they REFUSE to pay me, saying that I, too, cheated (as they have told many of you - which is ridiculous!), and I SUBMITTED PROOF THAT I DID NOT! I told them I would be having them investigated for fraud and all they have done is repeatedly sent me generic emails that say the same thing over and over again. SOMEONE PLEASE REPORT THIS COMPANY! What they are doing is ILLEGAL!

L
L
lou E. Coutu
Dec 15, 2007 7:33 pm EST

I pay my pogo bill every month, and I get all the casino games and can get in all of them but Bingo Luau. I have been playing the game up till three days ago and can,t get into the game at all, why is this, I would like to know the reason?

L
L
lou E. Coutu
Dec 15, 2007 7:46 pm EST

How about doing what has to be done to get me back on Bingo Luau, Can get all other casino games and can,t get in there.

D
D
Dan Overall
Dec 23, 2007 5:27 pm EST

Pogo service has gone down the tubes. I am dropping my subscription next month. Can't log onto any games.

Fire your Engineers. They are worthless.

L
L
lou E. Coutu
Dec 26, 2007 11:15 am EST

I paid for two gift subscriptions for Pogo games and neither person I bought for can get in the games, I suggest Pogo recognize my complaint is serious, I don,t throw money away. And your taking my money and we are getting nothing, that is theft in my opinion, so get with it and turn on the pogo games for these two.

B
B
betty carrington
Dec 31, 2007 11:50 am EST

i would like to cancel my pogo account

B
B
betty carrington
Dec 31, 2007 12:02 pm EST

i want to cancel my pogo .com account at ea.com

J
J
Joyce Tangen
Jan 12, 2008 9:40 am EST

I received my Visa account and I am charged for $39.99 for Pogo. I had cancelled Pogo the first part of January of 2008. Why am I billed for the full charge. I will wait for your answer. Thank you in advance.

Sincerely,
Joyce Tangen

P
P
Patricia Matlock
Jan 25, 2008 1:26 pm EST

I would like to cancel my account for Club Pogo

D
D
Darlene Suire
Jan 30, 2008 9:48 am EST

I want to cancel my pogo.com account for $5.99 billed each month to my debit account. Thank you

J
J
john mendillo
Feb 13, 2008 10:19 am EST

Pogo will not let me in to play games until i sign in for java which i all ready have.

D
D
Diane M. Scott
Feb 16, 2008 10:10 pm EST

Hello there Pogo I had to search the Internet quite
a bit to find this page, why is that ?
I've sent you email for a while now; with no response.
what is the problem. Would you--Pogo please give me
what Im paying for, [$6.99] a month. I've been
enjoying [World Class Solitaire]. Let me hear from you
POGO...like right now!

Mrs. Diane M. Scott

B
B
Bill Landreth
Mar 01, 2008 9:04 am EST

I would like to cancel my account please

V
V
Virginia Cone
Mar 04, 2008 8:22 pm EST

This sucks! I pay to play! and Half the time I'm unable to get into the room I want!

M
M
Mary Charette
Mar 07, 2008 1:52 am EST

I have, on SEVERAL occasions, tried to logon to certain games. No success - unless I want to wait for hours - or be treated as a new neighbor in a bad community.

I don't know or care who the server is - you need to fix the problem in my area - noone else I see online has this problem.

J
J
JUDY
Mar 08, 2008 12:37 pm EST

I PAY DIRECT FROM MY CHECKING ACCOUNT EVERY MONTH. AND I CAN NOT PLAY NO POGO GAMES AT ALL. IT SAYS I AM NOT A MEMBER
I THINK THATS REALLY MESSED UP WHY TAKE THE MONEY OUT. IF IM NOT A MEMBER. I THINK ITS BULL PLEASE FIX THE PROBLEM

J
J
James R. Cooke
Mar 17, 2008 2:32 pm EDT

This involves Pogo.com games. Recently I was informed that I needed to change the way I am able to receive my game and was given a new way to do so by accessing the Java system. I tried to do this and asked others to help me to install the system all failed in spite of following the directions.

M
M
Marie Simon
Mar 18, 2008 12:12 pm EDT

Pogo has more and more report happy people getting on and instead of making people report why don't they get moderators that way people don't get banned for wrong reasons. I have a story have to tell that just happened yesterday. I got banned for two days because someone reported me for advertising cheats which I did none of the sort and if they had a phone number they would understand my explanation better and would get back on right away. Ok the story is I wrote in chat when someone else was talking about using a dictionary for word whomp to help figure out words. I use the same thing I said and said I use this program where I click on the letters and put it into program and then it gives words that go with the word whomp letters which then I click the letters and put them in myself. I then said i can't do word whomp whackdown because goes too fast for being able to figure out words. I wish pogo had a better way to contact them so then we wouldn't have problems that can't be solved. Moderators would help too so then we don't have report happy people we just have people who know what is right to report for.

I wrote them by email and they just gave me reason why I was banned they didn't disagree or agree with my wanting to get back. I want to know what they think and want to say a better explaination. There was a bad misunderstanding.

C
C
charlotte
Mar 30, 2008 12:05 am EDT

I completely agree that pogo.com is a scam and nothing but. I have been a member since 2000, and have yet to see ANY winner on the site (bot or otherwise). I have literally asked people in every single room if they've ever met/chatted to/known a winner. To date, I've never run across a single person who knows anybody who's won their 'jackpot'.

This site apparently gets paid pretty well for it's cheezy graphics and half-assed games.

Hmmm...*scratches chin* ... very interestink...

J
J
james eaton
Apr 07, 2008 8:15 pm EDT

i am very unhappy with pogo games not fulling their end and not responding to me

D
D
dukeybabbyp
Apr 23, 2008 2:44 pm EDT

They took my money and they took my subcription away.

J
J
JUDY
May 17, 2008 10:41 pm EDT

I PAY MONTHLY RIGHT OUT OF MY ACOUNT AND I CANT EVEN PLAY A GAME TELLS ME IM NOT A MEMBER I THINK ITS BULL THEY TAKE YOUR MONEY BUT YOU CANT PLAY THEY NEED TO GET THINGS RIGHT OR DONT TAKE THE MONEY EACH MONTH IF YOUR NOT A MEMBER

R
R
Rose Butkiewicz
Jun 07, 2008 12:30 pm EDT

For 3 months I was sendet a e-mail and let you know I canceled my account, i was moving to a other state. I still see on my mtl. statement you still take $5.95 from my CreditCard account. So if you don't give me the money back I see my Lawyer and make a Lawsuite. Chickedee1944

C
C
chuck
Jun 24, 2008 10:27 am EDT

Can not find a phone# for pogo games. They are charging me 6.50 a month for service I do not use. Can any one help me from they taking this my my bank account?

C
C
carla yvonne cleveland
Jul 03, 2008 8:30 pm EDT

I would like to know why i didnt recieve any pogo gems since ive been a member in february everybody gets 20 free gems except for me whats the problem it always says i need to be in the united states when i try to use them and i cant ive been in the united states all my life whats the problem?

J
J
Julie
Jul 06, 2008 1:08 pm EDT

I have been a member of pogo since 2001 and have 3 pogo memberships. In the last 3 months, pogo is constantly down because of server problems. Today it has been down for hours upon hours. Egames as owner of pogo should be taken to task for this.

M
M
Monica
Jul 21, 2008 9:03 pm EDT

Actually I play pogo.com everyday and have not had any problems with their website being down.

L
L
Linda White-Cheaitou
Jul 24, 2008 8:54 pm EDT

I don't have a complaint. I need information on how to get another download for my Gold Miner Vegas game that I mistakenly deleted. I purchased it on line through AOL Games. I lost the information to re-download.

M
M
moon
Sep 12, 2008 1:13 am EDT

hi,
this happend to my frind with apoppit show dl..i beleive he was able to get the code again buthe did have to prove he had purchased it..pogo/ea neede to se th credit card reciept purchase. then they gave him the info again. i hope this helps

M
M
Mary Lou Seabolt
Sep 28, 2008 11:34 am EDT

I have paid up my club pogo from june 05/02/08 to june 05/02/0o got it9 I am unable t WHY?

R
R
RecentlyScammed
Oct 09, 2008 5:10 am EDT

My dad won a check for 3950.00 through one of thier tourneyments for pool. *9 ball* Weeks later in the mail he got a check for above said amount. Well we took it to the local bank. The bank manager immediately flags the check for being a stolen account nmbr that the company whom it belongs to never authorized pogo.com to use. So not only did we get embarrassed but we gained nothing as well. Pogo lies when they say they give out money.

B
B
b.a. watkins
Oct 10, 2008 11:04 am EDT

after paying $39.99 for a 1, year subscription to pogo, now the games are hard toget into to play. The letters will stick or not move at all. The games will just cut off at any time, completely off. I AM REQUESTING MY $39.99 BE RETURNED IMMEDIATELY. ALSO INSTEAD OF ONE GAME SPACE COMING UP ON THE SCREEN IT MAY TWO OR THREE.

  1. Electronic Arts (EA) Contacts

  2. Electronic Arts (EA) phone numbers
    +1 (650) 628-1500
    +1 (650) 628-1500
    Click up if you have successfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number 0 0 users reported that they have successfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number Click down if you have unsuccessfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number 0 0 users reported that they have UNsuccessfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number
  3. Electronic Arts (EA) emails
  4. Electronic Arts (EA) address
    209 Redwood Shores Pkwy, Redwood City, California, 94065-1175, United States
  5. Electronic Arts (EA) social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Electronic Arts (EA) Category
Electronic Arts (EA) is ranked 2 among 41 companies in the Gaming category

Most discussed Electronic Arts (EA) complaints

Pogo
1
(opinions to this review)