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Electronic Arts (EA)

Electronic Arts (EA) review: suspension? 106

B
Author of the review
9:57 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I can't be sure, but it seems as though my account [Birdland007] has been suspended, perhaps by a complaint from someone. Under no circumstances do I use profanity nor do I agree with the many insulting antics that go one with some members of this game club. The suspension seems to have occurred after a bridge game with an opponent named SeaBisquit, who very promptly put in the computer in place of my partner after my real partner left the game. He didn't allow a moment for my partner to return. So I refused to bid. Eventually with 4 real partners partaking in the game they would be able to boot me from the game. But I didn't stay to see the outcome. If stalling is justification for suspension, then there ought to be a reciprocal penalty for deliberately replacing someone's partner in the game with a computer. The computer cannot bid properly. I am incensed that my account has been suspended. And it is very clear that SeaBisquit did this deliberately because I asked who replaced my partner with the computer, and he said "Who do you think?" ... as if tough; what are you going to do about it? Please consider suspending SeaBisquit with his orange-ranked score for inconsiderate unsportsmanlike conduct, not me.

106 comments
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feebaby2
Delmar, US
Dec 22, 2009 1:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

finished

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gladys knott
Canton, US
Jan 08, 2010 11:11 am EST

charged thre times in one month for pogo.complease
help meim 76 years old and need help in this matter

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nors
IE
Feb 09, 2010 2:58 pm EST

I was charged twice for my yearly subscription, iv'e tried but to no avail to get any correct e-mail address to contact them and leave them know my problem.Can anyone help me please?

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cindy flores
Waterloo, US
Feb 25, 2010 1:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged 16 jewels to play scrabbl eon my account but never even got to play the game . I just want my jewels back, please. Thank you

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alan antoski
Saskatoon, CA
Apr 02, 2010 10:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

for the last three weeks alot of pogo games are freezing up in instantly or in two to three minutes. i ve never had this problem before and i had my computer checked and everything is okay except for pogo. what is going on.tried everything .

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pa925
Lino Lakes, US
Jun 15, 2010 1:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

While playing Scrabble against the robot my game will freeze up. I have not had this problem in the past. We have verified that Java is installed and working. Do you have any suggestions on how to solve this problem?

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Marsha Hanely
Alvordton, US
Sep 27, 2010 8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They have taken the $39 fee out of my credit card twice. And I am still unable to play any games because they want me to pay again. I paid in April of this year/

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MMUSCS
Pharr, US
Nov 05, 2010 12:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pogo knew there was a problem with the "upgrades" but they chose to ignore complaints and continue. Now most of the games do not load or work properly. Customer Service tries to blame everyone else. They are taking money and not providing a service.

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Pogo sucker
Lubbock, US
Dec 23, 2010 6:24 pm EST

When you first check in this fill pages with the clap trap about their rules and regulations regarding spamming, they won't tolerate they say. However, every day the spammers are in their, and the new players who don't know any better think they will get something for free, tokens, gems, etc. All the spammer wants is credit card numbers and players account info. Pogo says report them, they have a box for abuse reports, which includes spamming. However, they do not remove the spammer, as they say they will. Spammers brag that Pogo is supplying them with tokens and gems. The spammer gets a piece of the action. Whats so hypocritical, is that Pogo says they will suspend the player who buys and uses these FREE tokens and gems. Dozens of players have WON money prizes, but never receive it.

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Pogo sucker
Lubbock, US
Dec 23, 2010 6:27 pm EST

HOW TRUE HOW TRUE

When you first check in this fill pages with the clap trap about their rules and regulations regarding spamming, they won't tolerate they say. However, every day the spammers are in their, and the new players who don't know any better think they will get something for free, tokens, gems, etc. All the spammer wants is credit card numbers and players account info. Pogo says report them, they have a box for abuse reports, which includes spamming. However, they do not remove the spammer, as they say they will. Spammers brag that Pogo is supplying them with tokens and gems. The spammer gets a piece of the action. Whats so hypocritical, is that Pogo says they will suspend the player who buys and uses these FREE tokens and gems. Dozens of players have WON money prizes, but never receive it.

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ihateyou
US
Jan 30, 2011 6:10 am EST

Pogo is gay and no one should play it for prizes. If your looking for fun games, deffinately the place you should go to cuz if your looking for a prize... OPEN YOUR EYES! They won't just give away $4999 to you. They probably only do that once a year. Everyone always gets an email saying that you cheated or something like that. I have one the jackpot before it was at $4999. Not even joking. Guess what I got back 3 weeks later. "We are sorry but we have detected a 3rd party device and have found you have cheated." Well it said something like that. Don't buy their scams it's really ###ed

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garda
Sault Ste. Marie, CA
Feb 11, 2011 8:44 pm EST

I got my Mastercard bill today and there is a "online games popg/ea.www.ea.com.ca" charge of $46.23. I have not been on the pogo website since 2009 and certainly didn't authorize this charge to my account.

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JASPER 70
Edmonton, CA
Dec 13, 2011 5:26 pm EST

POGO CHARGED ME FOR 780 GEMS WITHOUT MY CONSENT THAT IS FRAUD, AND I WANT THE TRANSACTION REVERSED, WITH A COMPANY LIKE POGO WHERE NO ONE IS EVER FOUND OR THERE IS NO CONTACT NUMBER I DO BELIEVE THIS WILL NEVER HAPPEN SO I HAVE ASKED MY MASTERCARD NOT TO APPROVE THIS PURCHASE, I CAN'T AFFORD IT, AND I HAVE CANCELLED MY MEMBERSHIP, BEWARE

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rFranklawr6
US
Jan 03, 2012 4:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why am I not getting the full count of the points when I play Poppit? If this is your current policy, I will not renew my annual membership.
Please respond.
Thank you
rfranklawr6

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rFranklawr6
US
Jan 03, 2012 4:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why am I not getting the full count of the points when I playPoppit? If thisis your current policy, I will not renew my annual membership.
Please respond.
Thank you

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pjspears1980
Blue Grass, US
Feb 04, 2012 12:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

In order to win the challenges I am not able to go into the option setting and change anything. I have been a club Pogo member for years. Why do I play if I can not get credit for it?

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marcia kisiel
US
Mar 29, 2012 4:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have been wwith pgo a year and enjoy it very much. i am retired and this is my funand now the past three days i cannot get into any of my games .not the daily or for my badges. is there anyone that can help me please.

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PAULINE MINERD
US
Apr 25, 2012 3:53 am EDT

POGO HASACCOUNT ACCOUNTCHARGED ME TWICE FOR YEARLY SUBSCRITIONPLEASE RETURNED A 39, 99 WHICH WAS CHARGED TO MY ACCOUNT PAULINE MINERD OR BOGGLES111@YAHOO.COM

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renate morledge
bouldercreek, US
May 17, 2012 9:38 am EDT

i had paid in december than they wanted me to pay again they gave me a new account dropped all mei badges over 5o7 and took all my tokens away please return all to me muttergans65 @aol.com

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Liorku
US
Jul 11, 2012 6:35 am EDT

Have played for quite a few years and then I bought a new Apple computer Now I want my money back because I can not play any of my badges. They do not seem to care or response back. I am looking for another website.

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txwndrwmn
Dickinson, US
Feb 15, 2013 4:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

yes i have had charges too.

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June Hoffman
US
Oct 02, 2013 9:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

pogo use this place in India same one that Dell Computers use when U call for support, they tell U that something is wrong with your computer & they can fix it now it U pay $99.00 one man I"ve played with said he paid it & he did have the same problems.
I'm contacting them at their Raleigh, NC office & Orleando, Fl. before I contact BBB.

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June Hoffman
US
Oct 02, 2013 9:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pogo is a scam they are hooked up with a company in India to get money by charging you for a repair that isn't needed

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kimber199
Prescott, CA
Nov 16, 2013 7:00 am EST

want to use pre-paid mastercard to get gems but no luck in that don't u take pre-cards

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Pet_Punkin
Hastings, GB
Dec 01, 2013 8:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Try this: http://www.moreofit.com/similar-to/www.pogo.com/Top_10_Sites_Like_Pogo/?&page=2
Everywhere I look online I see complaints about Pogo. I'm totally on board with that. They've actually stolen a year of paid membership from me. I haven't been banned - they just lost my membership. I suddenly found myself out of Club Pogo a year prior to the end of my paid membership, and yes, it is IMPOSSIBLE to get anyone to talk to about it, so I'm just out my money and my gems. If anyone knows of a class action suit, please post it. I'm not rich. I can't afford to have money stolen from me by a huge corporation.

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Ruth and Kevin
Orange, US
Apr 28, 2015 11:10 pm EDT

I could be wrong(I doubt it) but was that account not used to prey on children online?

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