Pos Malaysia
Reviews and Complaints

my thing is stuffed in the store many days.it's an irresponsible work attitude!

Barang yang dibeli (kipas industri) tak sampai2. Status track telah disemak, ia telah berada di Poslaju Rawang pada 18 Februari 2021.Tapi kenapa mesti simpan lama di sana, tidak di hantar kepada penerima.

Hi I would like to inquire about the status of my parcel. It has been stuck at Poslaju Segambut for a while now. I need the parcel due to an emergency. Is it possible to esclate this issue please? thank you. The parcel have been stuck at postlaju segambut for a week. please advise on how to proceed? and is it available if i come there and pick up my own parcel

I bought this handbag at eat sleep shop and seller send out my parcel on 21 january 2021 from shah alam to gombak with tracking number erc514661210my using pos malaysia. Until today still didn't receive my item event though I have logged complaint through their poscare twice but no reply. Already talk to the seller to and they don't want to refund or offer me any option as for them they already post out the item.

When I'm asking the delivery staff ..he say maybe at office.. he will go& send bck..but in status they update as already delivered to me..but they keyin wrong name
.its not my name..can u giv bck my parcel..bcoz I'm already pay for 2 set..its guite expensive..

Hari : Sabtu (20/2/2021)
Masa : 3.38PM
Driver Van delivery poslaju *WQV 5243* amatlah tersangat laju dalam kawasan perumahan persedirian dan bila pihak kami telah tegur sebaik mungkin tetapi driver tersebut tidak boleh terima dan bagi jawapan yang tersangat kurang ajar. No manners langsung dan beliau telah keluarkan statement yang beliau takkan hantar barang dikawasan rumah ini lagi. Ya, kami tahu dia nak hantar barang yang banyak tetapi boleh je respect kami dan bawa perlahan di kawasan perumahan kami. Kami memang tidak berpuas hati dengan pihak pemandu tersebut.

Mana barang saya... Mana? Apa kes ni pos laju... Sedap2 je tulis dalam sistem barang dah diterima.. Sedangkan barang xda pn... Xdtg hantar pn... Klo kata letak dlm peti surat msg pn tidak ada.. Apalagi kol.. Sesukati jr rekod barang dah diterima...
No parcel : ps219335056619
Tolong ambil tindakan segera barang dah perap lama!

Aslm, saya nak complain barang yang saya order belum di terima sehingga sekarang, ( Di proses penghantaran pada 10/02/2021 )

Consigment Note :EHE019778675MY

Nama saya: Che Zuriyati Bt md Noor
Tel : -[protected]

Alamat penerima seperti berikut:

No 23 Jalan 15 Taman Gombak
68100 Batu Caves
Selangor

Attn: Kak Yong
Tel : [protected]

dkat tracking tulis item dah delivered dekat rumah tapi takda pon :(( dah 2 kali jadi mcm ni kene complaint baru barang sampai

Hi, saya nak tanya kenapa saya tak terima lagi parcel daripada poslaju ya ? Sedangkan saya check parcel itu sudah sampai di fasiliti Poslaju Klang sejak 14/2/2021 jam 10 pagi. Kebiasaannya, mereka akan hantar parcel itu pada petang ataupun keesokkannya paling lambat. Tapi ini sudah 17/2/2021 sehingga sekarang saya tak terima apa-apa parcel daripada poslaju. Poslaju okay ke ?

Yg kedua, saya cuba juga call poslaju customer service banyak kali tapi tak diangkat langsung. Poslaju okay ? Tolonglah jangan perap barang customers lama-lama.

Jika pihak poslaju perlukan no tracking untuk parcel menyemak no tracking parcel, ini adalah no trackingnya PL599574801260.

Jasa tuan/puan amat saya hargai. Terima kasih :)

•Produk customer saya pecah
• Poslaju call kata memang bocor
• Semua customer saya tak pernah dapat barang bocor ke pecah ke
• Ni bukan first time ada masalah dengan poslaju, barang tu takkan pecah kalau tak dibaling baling.
•Saya harap sangat pihak cik boleh bekerja dengan betul dan efficient.
• Saya perlukan ganti rugi untuk produk yang pecah tq

Barang saya pos kepada kawan saya dari langkawi ke pasir gudang hilang sebanyak 3 item. Guess what, poslaju pasir gudang cakap tercicir?! Macam mana boleh tercicir ea kalau duduk dalam kotak? Barang yang kecik kecik taknak pulak tercicir? Yang besar mahal sedap boleh tercicir? Hmm pelik saya. Nvm saya dapat 2 barang and lagi satu ghaib terus. I'm very disappointed! Thank you!

I dapat mesej dari poslaju suruh pick up barang
ERC522377910MY
Di hub Pekan Nenas..poslaju kata alamat tak betul ...i dah chek alamat betul. Dan dia ada call tak dapat. Tpi i call balik pun dia tak angkat.
The problem is mana boleh rentas daerah saya tinggal di gelang patah.
Then i call poslaju pekan Nenas 30kali tak angkat phone ...
So macamana nak deal. Barang dah delay nnti rosak.
Saya sertakan nom mesej dr poslaju.

Saya pelanggan tetap pos malaysia ulu kinta, sangat tidak berpuas hati dengan staff kaunter yg bernama haziatul azna, selama dah bertahun-tahun saya berurusan di sana..tidak pernah lagi ada staff yang rude dan tidak menghormati pelanggan, bahasa dan pertuturanya sangat kurang ajar, malah selalu tinggikan suara dengan customer terutamanya warga-warga emas, dah berkali-kali saya hadapi perkara yang sama, saya sebagai online seller, boleh dikatakan setiap hari ke sana atas urusan postage terpaksa berhadapan dengan sikap rude beliau. Bukan itu sahaja, sejak staff tersebut dipindahkan ke sini..urusan kaunter juga sangat lambat berbanding sebelum ini, kerana kaunter beliau selalu tutup, waiting time terlalu lama, tidak seperti sebelum ini, servis kaunter sangat cepat dan mesra pelanggan, saya minta pihak pengurusan mengambil tindakan yang tegas terhadap beliau, sebelum perkara ini diviralkan oleh pelanggan-pelanggan lain yang menghadapi masalah yang sama.

if u cannot delivery, u can contant me and ask me go to take the things, i wait so long time, i very day wait for the poslaju come, then one day n one day, the delivery time slower and slower, long time ago not like tht de . pls improve the problem!

I dun know what to say just waiting.. I i've details everything also be waiting so long. What happening pos laju? Should I call it pos lambda? (:

30.1.21. Dear Sirs,
I had a package sent to me from UK via The Royal Mail the package tracing No is RN6706678866GB.
The last Track and trace entry was on 24.1.21 when the package was handed over to POS Malaysia. The message is "Item dispatched out MPC PMIH (KLIA) United Kingdom.

This message is also in the POS Malaysia track and trace system under the. Same number as above. This confirmed that POS Malaysia was handed the package as the Delivery Partner.

I had not had any further status advice since then.

Importantly also I have not been able to contact POS Malaysia on any of their contact numbers including their Customer Services .

I would appreciate you urgent assistance to pleaseadvise me were is my package currently located and when will it be delivered to me?

My contact details as the receiver of this package are: Mr J K Bolton, 38 Jalan Bukit Indah 2/1, Taman Bukit Indah, Ampang 68000, Selangor.
My phone no: home [protected]. Mobile [protected]. Email: [protected]@ pd.jaring. asia

I would appreciate you urgent assistance in tracing tis package as I urgently need the documents enclosed therein.
Thanking you in anticipation.
John K Bolton

Saya punya items sudah di pindahkan ke pos laju pulau pinang then pergi klia makan wktu beberapa hri juga lepastu tiba2 balik kembali ke pos laju pulau pinang saya tnggu lama update status barang saya, bertindak seperti nama syarikat kamu laju saya bukan marah sebab lambat tapi update status nya pun tidak kena . Sepatutnya dari semenanjung ke sabah 5-6 hari sahaja tapi kenapa sampai 9 hari saya harap secepatnya!

Hi pos Malaysia, I want to make a complaint. Few days ago I buy wainscoting products from shoppe. Today I received my parcel. Total I buy 16 nos wainscoting when I check one by one I found 1 pieces already damage. Check with my mom when his collect form pos Malaysia staff. Your staff come out the parcel from car with the careless way.

I can't believe this pos laju can be this bad, I don't wanna use poslaju cause I heard about bad thing, but I have no choice to use only one time, and my item goes no news, customer service are not available, ask online rabot wasn't helpful at all! My first time ever met this kind of situation, and only in pos laju! Don't use their couriers! Ruin us and waste time!