CB Parcel Delivery Services Pos Malaysia Proof of delivery & parcel

Pos Malaysia review: Proof of delivery & parcel

FJ96 of Kuching, MY

Sep 08, 2023 3:26 am EDT

Verified customer

Featured review

Hi, I just wanted to provide feedback regarding my parcel delivery. According to the tracking information, my parcel was delivered on Wednesday (06.09.2023). However, when I arrived home, I couldn't find the parcel anywhere in my house area. I thoroughly checked all areas of my house, but still couldn't locate it. I then reported the issue to pos laju live chat, assisted me the same day.

On Thursday, I received a call from the pos laju officer, and I explained the situation regarding my missing parcel. Today, Friday (08.09.2023), I received another call stating that my parcel had been found inside my house area. I had already double-checked my house area twice on Wednesday and Thursday, so it seems strange that the runner claimed the parcel was there. The parcel is in big size. Since I was at work and there was no one else at home, I have no idea what actually happened. Nevertheless, I'm relieved that my parcel has been found.

In the future, it would be helpful if your runners could provide customers with a Proof of Delivery, showing that the parcel or item has been successfully dropped off in the designated house area. This would help prevent any further issues. Thank you for your attention to this matter.

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Resolved

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Pos Malaysia Contacts

Pos Malaysia phone numbers

1300 300 300
1300 300 300

Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number

Customer Service

1300 225 258
1300 225 258

Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number

7%
Confidence score

On Demand Pick-up Hotline

+60 376 261 900
+60 376 261 900

Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number

International

+60 1-300-30-0300
+60 1-300-30-0300

Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number

Customer Support Hotline

+60 3-2705 9900
+60 3-2705 9900

Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number

More phone numbers

Pos Malaysia emails

care@pos.com.my

100%
Confidence score: 100%

Support

filateli@pos.com.my

91%
Confidence score: 91%

Pos Malaysia address

Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia

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Oct 29, 2024