Bought a Variety Pack at Costco today [protected]. Received a Ritz Bits 1 oz package that is empty. It is sealed with air but no contents in the package.
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Sheila Bigs
US
1 comments
Sheila Bigs
of US
Mar 11, 20237:29 am EST
I bought a bag of ritz toasted chips sour cream and onion. Once I got home and opened them, they didn’t have any sour cream & onion seasoning. Just tasted like a cracker. These are my favorite and I was just a little disappointed.. I bought them 2/25/23 at Vons in California
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UAT
Transylvania, US
1 comments
UAT
of Transylvania, US
Mar 11, 20238:05 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
I absolutely LOVE the Sour Cream & Onion Toasted Chips, but the last 2 bags have NO flavor, and...I did not buy them from the same store! I go through a bag of them myself every 2-3 days! Did you have a bad batch? I bought 1 in Tallulah Louisiana February 27, and the other bag in Oak Grove Louisiana March 2.
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Dana Marie Hopkins
Chapel Hill, US
1 comments
Dana Marie Hopkins
of Chapel Hill, US
Mar 11, 20238:07 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
These toasted chips have absolutely no flavor and all the chips are broken.
25 aug2023XEZ1S6
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g.e.davis
US
1 comments
g.e.davis
of US
Mar 14, 20235:30 am EDT
the past 100 boxes have been under cooked , crushed cracker, and sometimes taste like something left out , we eat about 3 boxes a week , looking for replacement latest box 18june23az110-3 0951
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Sandra525
Edenton, US
1 comments
Sandra525
of Edenton, US
Mar 18, 20235:17 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
On Sunday March 12th, I purchased 2 bags of my favorite chips by Ritz. Today I opened one bag expecting to enjoy a few of them and I found that there was no flavoring on any of them. So I opened the second bag to find the same thing in that bag. It was disappointing to say the least.
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Deanna Winn
Indianapolis, US
1 comments
Deanna Winn
of Indianapolis, US
Mar 21, 20237:35 am EDT
Purchase date is 2/23/23 from Sam's club in Indiana @12pm. The cookies and crackers didn't have any cream or cheese in the middle. They were plane and my family wanted them filled.
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B Massey
Greenwood SC, US
1 comments
B Massey
of Greenwood SC, US
Apr 02, 20233:25 pm EDT
I love ritz. Morning go to with peanut butter. This box had broke crackers in every sleeve. I have eaton for years. Disappointed ☹️ Week of March 13
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Linda beer
US
1 complaint
1 comments
Linda beer
of US
Apr 10, 20232:45 am EDT
The last two boxes of Ritz crackers that I bought at Sam’s Club, which contain 18 stacks, have crumbled before you get them out of the package. See picture. This was between January and March 2023.
This is very bad when you’re using it for snack crackers at a party. I feel it was a waste of money and will really think about buying it again.
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Tammie Tessier
ORANGE CITY, US
1 comments
Tammie Tessier
of ORANGE CITY, US
Apr 12, 20232:00 am EDT
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I bought the snack package that is supposed to have 8 packs in it and it only had 7. I bought them 4/4/2023 at the Walmart in Orange, City, FL Below is their info. Picture attached.
Walmart Supercenter
www.walmart.com
2400 Veterans Memorial Pkwy, Orange City, FL 32763
[protected]
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La.moody
Checotah, US
1 comments
La.moody
of Checotah, US
Apr 19, 202311:07 am EDT
Not a complaint..
I've been eating Ritz since I was a child, and loved them dearly.
Now you've made Ritz Toasted Chips, so fantastic is like bitng into Ritz Original Cracker from 30 years ago all over again. Thank you for this new product. Very tasty.
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Rick Mansfield
US
1 comments
Rick Mansfield
of US
Apr 26, 202312:01 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Love the the product but recently purchased a couple of bags and 3/4 of the bag was small pieces hopefully this won’t be the norm
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William Benjamin-Harper
US
1 comments
William Benjamin-Harper
of US
May 06, 20232:14 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
1-they have 0 flavor
2-they do not stay together as in a sandwich as described
3-they are also on the greasy side, not in a buttery sense either
Purchased at Stop & Shop on April 27, 2023
Bar Code: [protected]
Date Best By:06OCT2023 BD21 18 26 15or45
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Mary Louise Zakrewski (alicat3)
US
1 comments
Mary Louise Zakrewski (alicat3)
of US
May 06, 20233:57 pm EDT
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Hint of salt? They are very salty on one side.disappoint ed. May I have coupons to purchase something else?Thank you very much.
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Rev. Debra L. Peacock
Argyle, US
1 comments
Rev. Debra L. Peacock
of Argyle, US
May 08, 20234:10 pm EDT
I purchased a family size box of Ritz crackers with six stacks. When I opened three of the six stacks the tops of them were white with salt, rendering them inedible. I love your product but have to be Leary about purchasing them again. Rev. Debra L. Peacock
12 Sheridan St.
Argyle, N.Y. 12809
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James Mikula
US
1 comments
James Mikula
of US
May 29, 20238:09 pm EDT
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Defective crackers. Looks like rats got into this stack or something
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donnie thompson
davenport iowa, US
1 comments
donnie thompson
of davenport iowa, US
Jul 05, 20239:36 pm EDT
the bag inside of box that seals the cheese bits was sliced open and the ritz crackers were stale [protected]
060C1202238D14 118 126
10:28
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Tony y h
San Francisco, US
2 comments
Tony y h
of San Francisco, US
Jul 18, 202312:52 am EDT
Bought a family pack of 18 Rits original from Costco San Francisco and eight were opened rest of ten were stale due to loose pack.
VERY DISAPPOINTED.
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JoTG
Stratham, US
1 comments
JoTG
of Stratham, US
Jul 25, 202311:28 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Just opened a new box of Ritz crackers.
Number on top of box 23NOV23AZ210-5 2021
Cracker stacks inside of box have been contaminated with what appears and smells like peanut butter. seems that cross contamination has occured somewhere in the production line.
Purchased7/17/23
Shaws Supermarket
100 Shaws Lane
Stratham, NH 03885
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Carol Thornton-1
US
1 comments
Carol Thornton-1
of US
Aug 05, 20238:28 pm EDT
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I had opened my box there were 3 of my 8 pack that were stale. I would like it if you can send me a box of them that would be great maybe a few boxes I buy these all the time and I love them with cheese lunch meat tuna ect. Here is the bar code. [protected] 8. Thank you so very much.
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Sandy Teegarden
US
1 comments
Sandy Teegarden
of US
Aug 22, 20233:34 pm EDT
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8/12/23 @ 1:45pm I found peanutbutter in 5 pkg of Ritz crackers purchased at Costco within the last 2 months we ate 2 pkg and have 3 unopened I can get the date of purchase if needed I don't know what else to write
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Peggy Flynn
US
1 comments
Peggy Flynn
of US
Aug 26, 202310:54 am EDT
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Purchased this box from Costco. The crackers are stale, have little taste. I have been buying Rtiz crackers for years, something has changed with the original taste, Color is pale and texture is soggy.
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Yolanda Collazo Laboy
US
1 comments
Yolanda Collazo Laboy
of US
Aug 26, 20231:18 pm EDT
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Bought a box at Walgreens and one of the rolls came half empty.
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s209
Turlock, US
1 comments
s209
of Turlock, US
Aug 30, 20231:43 pm EDT
Ritz crackers are broken in box. Just opened a new box on 8/23 and saw that all rolls of crackers are in shambles. I paid almost 5 dollars for each box and only got 10-15 unbroken crackers per roll. I bought 2 boxes
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Nancy Hanks Walek
US
1 comments
Nancy Hanks Walek
of US
Aug 30, 20236:18 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
purchased from Walmart, in Niagara Falls, NY
August 24, 2023, purchased Ritz Crisp & Thin Salt & Vinegar
They are so over-baked you can't even taste the salt and vinegar.
29Noc2023XEZ1S5 15:06 UPC [protected]
I have 2 bags like this.
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Jan New
US
1 comments
Jan New
of US
Sep 09, 20231:05 pm EDT
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Purchased at Walmart, Bullhead City AZ on 8/23/2023. Purchase price $3.88
Sleeve was torn open inside the sealed box. Perhaps a packaging malfunction? Hopefully not a rodent.
I purchase about two boxes every month and have never had any issues.
Pictures attached showing Use by date, bar code and sleeve that was already torn open.
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Carol Beyett
US
1 comments
Carol Beyett
of US
Sep 10, 20237:30 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Purchased a case of Ritz original crackers from Sam's Club online (total of 18 stacks) Some of the crackers looked like they are burnt in each stack of crackers. With the cost of food these days I'm disappointed in the quality of your product and the loss of many edible crackers for my family. Please compensate me for the loss.
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adam newbitt
US
1 comments
adam newbitt
of US
Sep 10, 20232:51 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Burnt crackers not happy taste like charcoal
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J. McCutcheon
Hixson, US
1 comments
J. McCutcheon
of Hixson, US
Sep 23, 20237:45 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
What the heck did you do to your crackers? They fall apart as soon as you grab one. I can't even dip them cause they fall apart. Please fix this problem or I guess I'll have to go to Town Home crackers. I know everyone is trying to cut costs, but if you lose your customers, what's the point.
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Gail T. Stafford
Rocky Mount, NC, US
1 comments
Gail T. Stafford
of Rocky Mount, NC, US
Sep 24, 20231:25 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
package 1 lb 11.4 oz
Crackers are very salty, more salty than normal and you can see the salt on top of them.
Code on the top of the box is 30DEC2023MS101,
next line 23:26
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Laura Winch
US
1 comments
Laura Winch
of US
Sep 24, 20236:25 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Sept 18. They were supposed to be sour cream and onion flavored. They were just plain no seasoning at all. Not sure how that would happen. But wanted to let you know.
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Keith Downing
US
1 comments
Keith Downing
of US
Sep 26, 20237:27 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Fresh pack of 8 bundles is missing one. Have a lot of space in the case.
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Chris Cann
US
1 comments
Chris Cann
of US
Sep 26, 20237:50 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
21OCT2023XEZ1S1 02:44 lot:
Bag has NO flavorings/chips are plain
Had one chip that kinda had taste but the rest are plain.
I buy these regularly and this is a bad batch.
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Georgia girl 56
Elberton, US
1 comments
Georgia girl 56
of Elberton, US
Sep 26, 20234:03 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I always enjoyed the buttery salted Ritz crackers. Now they are bland, crumbly, and no salt on the cracker. Very disappointed in the taste. Not an improvement.
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Dawn Connelly
US
1 comments
Dawn Connelly
of US
Sep 30, 202310:45 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
no peanut butter in crackers UPC code [protected] 7 Publix Super Market at Kathleen Square, Lakeland FL. Family size box.
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Jene Schneider
Spring, US
1 comments
Jene Schneider
of Spring, US
Sep 30, 202311:00 am EDT
The list of ingredients are listed on the package. I also see this "contains a bioengineered food ingredient" What is this ingredient and what is meant by bioengineered?
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Laura Dyster
US
1 comments
Laura Dyster
of US
Oct 11, 20235:01 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
There is a black squished bug in my sealed package of Ritz crackers from the package directly out of the damn box. This is absolutely awful.
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Lynda Hall
US
1 comments
Lynda Hall
of US
Oct 11, 20238:36 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I love Ritz Crackers and eat them often, but I just learned they have "Bioengineered Food Products" in them. This is totally unacceptable and, sadly I cannot continue to eat them. I was told to check your ingredients on my box of Crackers today, Sept 29, 2023. I know that GMO ingredients are bad for my body!
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Cathy Gauthier
Manchester, US
1 comments
Cathy Gauthier
of Manchester, US
Oct 11, 20238:49 pm EDT
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I don't usually complain but this isn't the first time this has happened its the second time, I opened up my box and the first 2 packed are different sizes and actually are different looking packages just strange.
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Kevin Bovenzi
US
1 comments
Kevin Bovenzi
of US
Oct 11, 20239:14 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
So I recently bought a box. And it was supposed to be 8 stacks. And there was only 7 in the box
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Ritz Crackers address
100 Deforest Ave, East Hanover, New Jersey, 07936, United States
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Nov 03, 2024
Ritz Crackers Category
Ritz Crackers is ranked 18 among 22 companies in the
Snack Foods category
Bought a Variety Pack at Costco today [protected]. Received a Ritz Bits 1 oz package that is empty. It is sealed with air but no contents in the package.
I bought a bag of ritz toasted chips sour cream and onion. Once I got home and opened them, they didn’t have any sour cream & onion seasoning. Just tasted like a cracker. These are my favorite and I was just a little disappointed.. I bought them 2/25/23 at Vons in California
I absolutely LOVE the Sour Cream & Onion Toasted Chips, but the last 2 bags have NO flavor, and...I did not buy them from the same store! I go through a bag of them myself every 2-3 days! Did you have a bad batch? I bought 1 in Tallulah Louisiana February 27, and the other bag in Oak Grove Louisiana March 2.
These toasted chips have absolutely no flavor and all the chips are broken.
25 aug2023XEZ1S6
the past 100 boxes have been under cooked , crushed cracker, and sometimes taste like something left out , we eat about 3 boxes a week , looking for replacement latest box 18june23az110-3 0951
On Sunday March 12th, I purchased 2 bags of my favorite chips by Ritz. Today I opened one bag expecting to enjoy a few of them and I found that there was no flavoring on any of them. So I opened the second bag to find the same thing in that bag. It was disappointing to say the least.
Purchase date is 2/23/23 from Sam's club in Indiana @12pm. The cookies and crackers didn't have any cream or cheese in the middle. They were plane and my family wanted them filled.
I love ritz. Morning go to with peanut butter. This box had broke crackers in every sleeve. I have eaton for years. Disappointed ☹️ Week of March 13
The last two boxes of Ritz crackers that I bought at Sam’s Club, which contain 18 stacks, have crumbled before you get them out of the package. See picture. This was between January and March 2023.
This is very bad when you’re using it for snack crackers at a party. I feel it was a waste of money and will really think about buying it again.
I bought the snack package that is supposed to have 8 packs in it and it only had 7. I bought them 4/4/2023 at the Walmart in Orange, City, FL Below is their info. Picture attached.
Walmart Supercenter
www.walmart.com
2400 Veterans Memorial Pkwy, Orange City, FL 32763
[protected]
Not a complaint..
I've been eating Ritz since I was a child, and loved them dearly.
Now you've made Ritz Toasted Chips, so fantastic is like bitng into Ritz Original Cracker from 30 years ago all over again. Thank you for this new product. Very tasty.
Love the the product but recently purchased a couple of bags and 3/4 of the bag was small pieces hopefully this won’t be the norm
1-they have 0 flavor
2-they do not stay together as in a sandwich as described
3-they are also on the greasy side, not in a buttery sense either
Purchased at Stop & Shop on April 27, 2023
Bar Code: [protected]
Date Best By:06OCT2023 BD21 18 26 15or45
Hint of salt? They are very salty on one side.disappoint ed. May I have coupons to purchase something else?Thank you very much.
I purchased a family size box of Ritz crackers with six stacks. When I opened three of the six stacks the tops of them were white with salt, rendering them inedible. I love your product but have to be Leary about purchasing them again. Rev. Debra L. Peacock
12 Sheridan St.
Argyle, N.Y. 12809
Defective crackers. Looks like rats got into this stack or something
the bag inside of box that seals the cheese bits was sliced open and the ritz crackers were stale [protected]
060C1202238D14 118 126
10:28
Bought a family pack of 18 Rits original from Costco San Francisco and eight were opened rest of ten were stale due to loose pack.
VERY DISAPPOINTED.
Just opened a new box of Ritz crackers.
Number on top of box 23NOV23AZ210-5 2021
Cracker stacks inside of box have been contaminated with what appears and smells like peanut butter. seems that cross contamination has occured somewhere in the production line.
Purchased7/17/23
Shaws Supermarket
100 Shaws Lane
Stratham, NH 03885
I had opened my box there were 3 of my 8 pack that were stale. I would like it if you can send me a box of them that would be great maybe a few boxes I buy these all the time and I love them with cheese lunch meat tuna ect. Here is the bar code. [protected] 8. Thank you so very much.
8/12/23 @ 1:45pm I found peanutbutter in 5 pkg of Ritz crackers purchased at Costco within the last 2 months we ate 2 pkg and have 3 unopened I can get the date of purchase if needed I don't know what else to write
Purchased this box from Costco. The crackers are stale, have little taste. I have been buying Rtiz crackers for years, something has changed with the original taste, Color is pale and texture is soggy.
Bought a box at Walgreens and one of the rolls came half empty.
Ritz crackers are broken in box. Just opened a new box on 8/23 and saw that all rolls of crackers are in shambles. I paid almost 5 dollars for each box and only got 10-15 unbroken crackers per roll. I bought 2 boxes
purchased from Walmart, in Niagara Falls, NY
August 24, 2023, purchased Ritz Crisp & Thin Salt & Vinegar
They are so over-baked you can't even taste the salt and vinegar.
29Noc2023XEZ1S5 15:06 UPC [protected]
I have 2 bags like this.
Purchased at Walmart, Bullhead City AZ on 8/23/2023. Purchase price $3.88
Sleeve was torn open inside the sealed box. Perhaps a packaging malfunction? Hopefully not a rodent.
I purchase about two boxes every month and have never had any issues.
Pictures attached showing Use by date, bar code and sleeve that was already torn open.
Purchased a case of Ritz original crackers from Sam's Club online (total of 18 stacks) Some of the crackers looked like they are burnt in each stack of crackers. With the cost of food these days I'm disappointed in the quality of your product and the loss of many edible crackers for my family. Please compensate me for the loss.
Burnt crackers not happy taste like charcoal
What the heck did you do to your crackers? They fall apart as soon as you grab one. I can't even dip them cause they fall apart. Please fix this problem or I guess I'll have to go to Town Home crackers. I know everyone is trying to cut costs, but if you lose your customers, what's the point.
package 1 lb 11.4 oz
Crackers are very salty, more salty than normal and you can see the salt on top of them.
Code on the top of the box is 30DEC2023MS101,
next line 23:26
Sept 18. They were supposed to be sour cream and onion flavored. They were just plain no seasoning at all. Not sure how that would happen. But wanted to let you know.
Fresh pack of 8 bundles is missing one. Have a lot of space in the case.
21OCT2023XEZ1S1 02:44 lot:
Bag has NO flavorings/chips are plain
Had one chip that kinda had taste but the rest are plain.
I buy these regularly and this is a bad batch.
I always enjoyed the buttery salted Ritz crackers. Now they are bland, crumbly, and no salt on the cracker. Very disappointed in the taste. Not an improvement.
no peanut butter in crackers UPC code [protected] 7 Publix Super Market at Kathleen Square, Lakeland FL. Family size box.
The list of ingredients are listed on the package. I also see this "contains a bioengineered food ingredient" What is this ingredient and what is meant by bioengineered?
There is a black squished bug in my sealed package of Ritz crackers from the package directly out of the damn box. This is absolutely awful.
I love Ritz Crackers and eat them often, but I just learned they have "Bioengineered Food Products" in them. This is totally unacceptable and, sadly I cannot continue to eat them. I was told to check your ingredients on my box of Crackers today, Sept 29, 2023. I know that GMO ingredients are bad for my body!
I don't usually complain but this isn't the first time this has happened its the second time, I opened up my box and the first 2 packed are different sizes and actually are different looking packages just strange.
So I recently bought a box. And it was supposed to be 8 stacks. And there was only 7 in the box