Verified customerThis complaint was posted by a verified customer. Learn more
I purchased a box of regular ritz crackers and there’s brown stuff that kind of looks like peanut butter but not too sure
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Kimberly Beers
US
1 comments
Kimberly Beers
of US
Oct 22, 20231:49 pm EDT
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My husband and I buy alot of Ritz crackers we eat with everything, but the last couple months All we get is crumbs not easy trying to eat peanut butter on crumbs, I took back to the store I bought from was told to contact the company.
WinCo 10/06/2023 Las Vegas Nevada
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michael westagte
Las Vegas, US
1 comments
michael westagte
of Las Vegas, US
Oct 22, 202311:43 pm EDT
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I buy your crackers once a week and out of every pack i n the box are all broken up its like wasting my money is it the way your packing it or the stores , Keep in mind money now day you need every penny to count not to wast them on smashed crackers
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bbdaman42
Millersville, US
1 comments
bbdaman42
of Millersville, US
Oct 23, 202312:58 am EDT
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I purchased the 8.1 Oz bag of chips and the Bag is full of Burnt chips..99% of rhe chips are burnt. Not edible
bcbishop@yahoo.com
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Psgqvxp
Fall River, US
1 comments
Psgqvxp
of Fall River, US
Oct 23, 20235:09 am EDT
I just bought the original party size ritz crackers today at the Walmart in North Dartmouth, MA at around 9:20pm. I just opened the box, today 10/7/23 at approximately 10:53pm and went to grab a sleeve of crackers. When I grabbed it, it was already opened. I went to check the rest, and every single sleeve of crackers in the box is open.
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Pikofamily
Hilliard, US
1 comments
Pikofamily
of Hilliard, US
Nov 04, 20235:15 am EDT
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I just opened a family size box of crackers that I purchased at Kroger, Hilliard Rome Road. The 1st package of crackers I opened the were stale. Ritz are definitely my favorite cracker so I was very disappointed.
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Kathleen Bradbury
US
1 comments
Kathleen Bradbury
of US
Nov 04, 20235:22 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I bought 3 boxes of ritz bitz cracker from walgreens for my kids snack in school. when we open the 1st box we noticed that there are hair strand in the box! not just 1 or 2 theres about 6 short gray hair strands! this is disguting! we opened the 2nd box and they are the same! there are hair strands!
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Shu A Wu
US
1 comments
Shu A Wu
of US
Nov 04, 20236:33 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Good evening
I purchased the box of ritzcracker at BJS. This pack of cracker was burned and had a funny taste. Please review it my concerns. Please reach me at
sueawu@yahoo.com
Thank you
Sincerely
Shu
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Bonnie Torretta
US
1 comments
Bonnie Torretta
of US
Nov 04, 20233:23 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I don't know what the company has done to their recipe for Ritz crackers, but please, put it back the way it was. These new crackers hardly have any flavor, and it is like eating air. Sadly, I won't be buying them again, unless I hear that they have returned to the original recipe. The box I bought says "the original", but it certainly is not.
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Smitty99
Wolfeboro, US
1 comments
Smitty99
of Wolfeboro, US
Nov 04, 20235:36 pm EDT
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Opened the first sleeve of the original version to find burnt misshapen crackers. Not happy especially since everything is now at premium prices.
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W. E. Manning
Austin, US
1 comments
W. E. Manning
of Austin, US
Nov 06, 20233:36 am EST
I've loved the Ritz Honey Wheat crackers for years, but they are no longer available?
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Ritz low sodium
St Thomas, CA
1 comments
Ritz low sodium
of St Thomas, CA
Nov 06, 20234:57 am EST
I am a customer and want an explanation about Ritz low sodium cracker love you mini items but tried low sodium and was not happy HELP My family and I love our ritz but why too salty alone or with anything the salt comes out worst from crackers please fix the Low Sodium for me and others why did you call them low sodium what a mistake
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Brittney Alii Taylor
US
1 comments
Brittney Alii Taylor
of US
Nov 13, 20232:33 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I purchased 2 bags of the sour cream and onion toasted chips by Ritz and they were completely plain. No seasoning was in either bag of chips. Very disappointed as these are a family favorite.
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Jazlynn Morrison
US
1 comments
Jazlynn Morrison
of US
Nov 13, 202312:19 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
Today is November 4th 2023 and I just opened my bad of Toasted chips. I’ve gotten these before so I know they come with seasoning. This time I opened the bag and it’s just the crackers no seasoning to then at all.
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Ytvonne
US
1 comments
Ytvonne
of US
Nov 25, 20238:18 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Purchased a box of roasted vegetable Ritz Crackers and have never run into this problem before but they are very salty. I love to eat my Ritz by themselves but couldn't handle the salt. Have the ingredients changed or someone was heavy handed. This particular box was purchased at Publix in Atlanta Georgia in November 23.
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Rachel-Olivia White
US
1 comments
Rachel-Olivia White
of US
Nov 25, 20238:16 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
Daughter opened the package and there was peanut butter in-between two crackers. Just purchased them this past Monday on November 13th.
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Jaydeep Mahajan
US
1 comments
Jaydeep Mahajan
of US
Nov 25, 202310:01 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
In one of the cracker I see a hair strand popping out. Please look into attached image for reference.
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Jazmineperkins0
Newmarket, US
1 comments
Jazmineperkins0
of Newmarket, US
Nov 27, 202310:06 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I bought a brand new box of ritz crackers and the package looks like an animal ripped it open in the factory before it was boxed. The box was not damaged at all but the plastic is ripped open. Product bought at the stratham market basket in NH
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HannahOz
Parker, US
1 comments
HannahOz
of Parker, US
Dec 02, 20236:49 pm EST
We bought a new bag of crisp and thins from the cottonwood king Soopers in Parker, co. Purchased on November 21, 2023. Opened the bag and the 3rd crisp we pulled out had a huge thick black hair baked into it.
My email for contact is h.osieczanek@gmail.com
The date and code on bag is 21FEB2024XEZ1S3
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Linda Wert-Fuller
US
1 comments
Linda Wert-Fuller
of US
Dec 06, 20237:19 am EST
Bar Code # [protected]
This party size package of crackers purchased from Meijer in Alpena Mi. had chew marks on wrapper & cracker nibbles on sealed box.
Grossed us out. This must have happened before box was sealed.
Purchased in Nov 23.
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Jhamm5217@aol.com
US
1 comments
Jhamm5217@aol.com
of US
Dec 11, 20233:04 am EST
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While I was eating crackers out of the sleeve I came across what looks like burnt cracker between two of them. Attached is pictures from the cracker and the box. Purchased 11/26/23 at Meijers on gull road, Kalamazoo Michigan
The date code is in the picture
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Carmenann
Marshalltown, US
1 comments
Carmenann
of Marshalltown, US
Dec 25, 20236:26 am EST
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I recently purchased a box of 8 snack packs of ritz cheese sandwiches. Each package was missing a sandwich. I have the receipt and picture of an unopened package displaying the void of the missing sandwich.
Appreciate your concern.
~Carmen
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Lois Larmer
US
1 comments
Lois Larmer
of US
Dec 25, 202310:58 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
There were Way too much salt on my crackers
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kepotter
US
1 comments
kepotter
of US
Jan 07, 20243:28 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
I have a box of Ritz Crackers with peanut butter at the end of each package with no warnings on the box that they may contain peanuts or made in a facility with peanuts. 16MAY24AZ110-5 1508; [protected]-G.
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Sarah Jane Fairweather
US
1 comments
Sarah Jane Fairweather
of US
Jan 07, 202410:39 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
We bought some ritz crackers from tesco in Norwich Norfolk when opened them on Christmas Day they was dry!
Let’s just say we are unimpressed
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Cicaro121
Vicksburg, US
1 comments
Cicaro121
of Vicksburg, US
Jan 15, 20244:08 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I recently purchased a box of cheese bits and while eating them I discovered a cracker or two with hair and blood on them. The box was purchased from 2450 Highway 61 N Vicksburg, Ms 39183. The serial number is [protected]. The 2 crackers were discovered around 9 pm on 01/06/2024.
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Lucy Bates
US
1 comments
Lucy Bates
of US
Jan 21, 20244:39 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
My son has opened this to eat for his lunch at school and was mouldy
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Miss Chin
US
1 comments
Miss Chin
of US
Jan 22, 20242:37 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I eat a pack of Ritz bits a there appears to be black mold in it & I eat some of it already this caused to vomite an have a tummy ache after consuming it.
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MKeith
Richfield, US
1 comments
MKeith
of Richfield, US
Jan 28, 20245:38 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Purchased two bags.. More than 50% of chips broken. Product in a paper bag which allows any handling to break chips.
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Narmin Abushashieh
US
1 comments
Narmin Abushashieh
of US
Feb 12, 20243:51 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
2/6/24 at 9:30 pm
My wife bought her favorite crackers - salt and vinegar Ritz Crisp & Thins and bit into a hard unbaked cracker which hurt her tooth.
We have a video of the uncooked cracker.
Appreciate help and any financial compensation.
For more details here is my email narmin.khalilsh@gmail.com
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Bruce Weber
US
1 comments
Bruce Weber
of US
Feb 18, 20245:06 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
The crackers in the package we purchased basically disintegrate as soon as you try or pick them up, or surely if you try to dip them in a soft dip. Never experienced this before.
Pacakge was purchased at Walmart in Gulf Shores, Alabama
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Paige101100
Piqua, US
1 comments
Paige101100
of Piqua, US
Feb 28, 20246:19 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I bought the 16 pack which comes with two separate boxes of 8 packs of crackers from a Walmart in piqua ohio. When I opened the box, the second package only had 7 packs of crackers instead of 8. The package is completely unopened, which is pictured below.
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skysr@aol.com
US
1 comments
skysr@aol.com
of US
Mar 04, 20245:53 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I purchased this product thinking it tasted like a real honey bbq. Unfortunately, this is the worse tasting product in the series of ritz toasted chips i have ever purchased. I really can not describe the flavor. It tastes all artifical at best
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Elisha Smith (Leelee)
US
1 comments
Elisha Smith (Leelee)
of US
Mar 04, 20243:17 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
I opened the box and then opened a sleeve of crackers too a bite and they where stale. Opened another same thing and they expire 5/2024
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CheeseLover
US
1 comments
CheeseLover
of US
Mar 11, 20241:57 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I purchased the cracker sandwiches, cheese flavored, and my pack of 6 only had 5 crackers. Love these things, especially when I'm having a stressful day at work. Just a little disappointed that the package did not come as advertised.
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Moonermurf
Butterfield, US
1 comments
Moonermurf
of Butterfield, US
Apr 01, 20248:07 am EDT
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This is our 3rd box of Ritz Whole Wheat Crackers and they all crumble when you spread peanut butter or butter on the cracker. They have been our favorite cracker.
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Melissa M Wilson
US
1 comments
Melissa M Wilson
of US
Apr 01, 20249:45 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Opened the sleeve of crackers and there is a foreign material on them. Looks like peanut butter. 3 of the four sleeves have it on them.
Are these items made or packaged near peanut butter?
I won't go into detail on what else it could appear to be.
Please see the attached photos. They tell the story best.
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Faith Thompson
US
2 comments
Faith Thompson
of US
Apr 01, 202411:41 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I have not been able to find them in any store for at least 3 months. I check every store I go into.
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1356
Lansing, US
1 comments
1356
of Lansing, US
Apr 07, 20249:18 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I recently purchased some peanut butter crackers. In two separate boxes, I got weird-shaped crackers. I took a picture of the crackers and box.
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Diane Richmond
US
1 comments
Diane Richmond
of US
Apr 14, 20247:25 am EDT
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I always purchase ritz crackers.The last box I purchased has what looks like to me peanut butter on the edge of the crackers. This didn’t affect me a ot but what if someone with nut allergies ate these. Just thought you should know about this.upc code [protected].
Click up if you have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number
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100 Deforest Ave, East Hanover, New Jersey, 07936, United States
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I purchased a box of regular ritz crackers and there’s brown stuff that kind of looks like peanut butter but not too sure
My husband and I buy alot of Ritz crackers we eat with everything, but the last couple months All we get is crumbs not easy trying to eat peanut butter on crumbs, I took back to the store I bought from was told to contact the company.
WinCo 10/06/2023 Las Vegas Nevada
I buy your crackers once a week and out of every pack i n the box are all broken up its like wasting my money is it the way your packing it or the stores , Keep in mind money now day you need every penny to count not to wast them on smashed crackers
I purchased the 8.1 Oz bag of chips and the Bag is full of Burnt chips..99% of rhe chips are burnt. Not edible
bcbishop@yahoo.com
I just bought the original party size ritz crackers today at the Walmart in North Dartmouth, MA at around 9:20pm. I just opened the box, today 10/7/23 at approximately 10:53pm and went to grab a sleeve of crackers. When I grabbed it, it was already opened. I went to check the rest, and every single sleeve of crackers in the box is open.
I just opened a family size box of crackers that I purchased at Kroger, Hilliard Rome Road. The 1st package of crackers I opened the were stale. Ritz are definitely my favorite cracker so I was very disappointed.
I bought 3 boxes of ritz bitz cracker from walgreens for my kids snack in school. when we open the 1st box we noticed that there are hair strand in the box! not just 1 or 2 theres about 6 short gray hair strands! this is disguting! we opened the 2nd box and they are the same! there are hair strands!
Good evening
I purchased the box of ritzcracker at BJS. This pack of cracker was burned and had a funny taste. Please review it my concerns. Please reach me at
sueawu@yahoo.com
Thank you
Sincerely
Shu
I don't know what the company has done to their recipe for Ritz crackers, but please, put it back the way it was. These new crackers hardly have any flavor, and it is like eating air. Sadly, I won't be buying them again, unless I hear that they have returned to the original recipe. The box I bought says "the original", but it certainly is not.
Opened the first sleeve of the original version to find burnt misshapen crackers. Not happy especially since everything is now at premium prices.
I've loved the Ritz Honey Wheat crackers for years, but they are no longer available?
I am a customer and want an explanation about Ritz low sodium cracker love you mini items but tried low sodium and was not happy HELP My family and I love our ritz but why too salty alone or with anything the salt comes out worst from crackers please fix the Low Sodium for me and others why did you call them low sodium what a mistake
I purchased 2 bags of the sour cream and onion toasted chips by Ritz and they were completely plain. No seasoning was in either bag of chips. Very disappointed as these are a family favorite.
Today is November 4th 2023 and I just opened my bad of Toasted chips. I’ve gotten these before so I know they come with seasoning. This time I opened the bag and it’s just the crackers no seasoning to then at all.
Purchased a box of roasted vegetable Ritz Crackers and have never run into this problem before but they are very salty. I love to eat my Ritz by themselves but couldn't handle the salt. Have the ingredients changed or someone was heavy handed. This particular box was purchased at Publix in Atlanta Georgia in November 23.
Daughter opened the package and there was peanut butter in-between two crackers. Just purchased them this past Monday on November 13th.
In one of the cracker I see a hair strand popping out. Please look into attached image for reference.
I bought a brand new box of ritz crackers and the package looks like an animal ripped it open in the factory before it was boxed. The box was not damaged at all but the plastic is ripped open. Product bought at the stratham market basket in NH
We bought a new bag of crisp and thins from the cottonwood king Soopers in Parker, co. Purchased on November 21, 2023. Opened the bag and the 3rd crisp we pulled out had a huge thick black hair baked into it.
My email for contact is h.osieczanek@gmail.com
The date and code on bag is 21FEB2024XEZ1S3
Bar Code # [protected]
This party size package of crackers purchased from Meijer in Alpena Mi. had chew marks on wrapper & cracker nibbles on sealed box.
Grossed us out. This must have happened before box was sealed.
Purchased in Nov 23.
While I was eating crackers out of the sleeve I came across what looks like burnt cracker between two of them. Attached is pictures from the cracker and the box. Purchased 11/26/23 at Meijers on gull road, Kalamazoo Michigan
The date code is in the picture
I recently purchased a box of 8 snack packs of ritz cheese sandwiches. Each package was missing a sandwich. I have the receipt and picture of an unopened package displaying the void of the missing sandwich.
Appreciate your concern.
~Carmen
There were Way too much salt on my crackers
I have a box of Ritz Crackers with peanut butter at the end of each package with no warnings on the box that they may contain peanuts or made in a facility with peanuts. 16MAY24AZ110-5 1508; [protected]-G.
We bought some ritz crackers from tesco in Norwich Norfolk when opened them on Christmas Day they was dry!
Let’s just say we are unimpressed
I recently purchased a box of cheese bits and while eating them I discovered a cracker or two with hair and blood on them. The box was purchased from 2450 Highway 61 N Vicksburg, Ms 39183. The serial number is [protected]. The 2 crackers were discovered around 9 pm on 01/06/2024.
My son has opened this to eat for his lunch at school and was mouldy
I eat a pack of Ritz bits a there appears to be black mold in it & I eat some of it already this caused to vomite an have a tummy ache after consuming it.
Purchased two bags.. More than 50% of chips broken. Product in a paper bag which allows any handling to break chips.
2/6/24 at 9:30 pm
My wife bought her favorite crackers - salt and vinegar Ritz Crisp & Thins and bit into a hard unbaked cracker which hurt her tooth.
We have a video of the uncooked cracker.
Appreciate help and any financial compensation.
For more details here is my email narmin.khalilsh@gmail.com
The crackers in the package we purchased basically disintegrate as soon as you try or pick them up, or surely if you try to dip them in a soft dip. Never experienced this before.
Pacakge was purchased at Walmart in Gulf Shores, Alabama
I bought the 16 pack which comes with two separate boxes of 8 packs of crackers from a Walmart in piqua ohio. When I opened the box, the second package only had 7 packs of crackers instead of 8. The package is completely unopened, which is pictured below.
I purchased this product thinking it tasted like a real honey bbq. Unfortunately, this is the worse tasting product in the series of ritz toasted chips i have ever purchased. I really can not describe the flavor. It tastes all artifical at best
I opened the box and then opened a sleeve of crackers too a bite and they where stale. Opened another same thing and they expire 5/2024
I purchased the cracker sandwiches, cheese flavored, and my pack of 6 only had 5 crackers. Love these things, especially when I'm having a stressful day at work. Just a little disappointed that the package did not come as advertised.
This is our 3rd box of Ritz Whole Wheat Crackers and they all crumble when you spread peanut butter or butter on the cracker. They have been our favorite cracker.
Opened the sleeve of crackers and there is a foreign material on them. Looks like peanut butter. 3 of the four sleeves have it on them.
Are these items made or packaged near peanut butter?
I won't go into detail on what else it could appear to be.
Please see the attached photos. They tell the story best.
I have not been able to find them in any store for at least 3 months. I check every store I go into.
I recently purchased some peanut butter crackers. In two separate boxes, I got weird-shaped crackers. I took a picture of the crackers and box.
I always purchase ritz crackers.The last box I purchased has what looks like to me peanut butter on the edge of the crackers. This didn’t affect me a ot but what if someone with nut allergies ate these. Just thought you should know about this.upc code [protected].