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Thid is the second time I am complaining about this store and the total disrespect the staff collecting items for 60/60 from shelves in the store have for the Walkin shopper. Between them and the packers the shopping clients are constantly in danger of being hit by the pickers for 60/60 who think they are racing at Kyalami racetrack with their trolleys. Yesterday my Granddaughter of 5 years old was almost knocked over. When her mother corrected the picker and told him to have respect for the shoppers in the store, he and the packer packing milk in the fridge just looked at her and began laughing.
There is no management in this store, as I said I complained before about this, got a phone call from Cape Town and was advised that the matter was going to be reported to the regional manager and the lady apologized for the behavior of the 60/60 staff member who actually heart the same child racing with his trolly.
May I suggest you CLOSE this store to the public and make it a 60/60 warehouse before there is serious injuries as obviously the walk-in shopper is a pest to the staff.
Regards,
Errol Pollitt.
[protected]
Desired outcome: CLOSE THIS STAOPRE AND MAKE IT A WAREHOUSE FOR 60/60 ONLY NOT A STORE WHERE THE PUBLIC CAN SHOP AS THEY ARE IN THE WAY OF THE 60/60 PICKERS
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It’s outrageous that you're dealing with such disrespect from the staff at Shoprite Checkers, especially when it puts customers, including your 5-year-old granddaughter, at risk. It sounds like the 60/60 pickers are treating the store like a racetrack, with no regard for shoppers' safety. The fact that this isn't the first time you’ve raised this issue, and that the staff found it amusing, only makes things worse.
It's disappointing that despite your previous complaint, there seems to be no change in behavior, nor any real oversight in the store. You’re right—management needs to step up before someone gets seriously hurt. Hopefully, this time your concerns are addressed properly, but it’s clear the situation needs immediate action.