Shoprite Checkers review: Money market account

I've been receiving my srd grant in my shoprite money market account for almost a year now without any issues, then suddenly on the 30th april when it was my paydate of my srd grant when I tried logging into the app, a notification popped up saying they can't verify my details, what nonsense is this, i've been banking with shoprite using that account for almost a year now suddenly on my payday they tell me they can't verify my details. And the strangest of all is if they claim that they cant verify my details, but they've accept my srd grant payment into that account? This is the 1st time i've experienced such nonsense. How can they tell me after a year they cant verify my details... Shoprite is doing to alot of people whos source of income is the srd r370 grant. And if they dont give me access into my account im going to take this matter further im definitely going to the media with this. Shoprite is one of the biggest shops on thr market, yet they trying to rob us making all sorts of issues to prevent us from having access to our accounts. And your customer service is pathetic they just dont even try to help us with anything.