Menu
For Business Write a review File a complaint
CB Credit Cards Verotel Merchant Services / VTSUP.com banana sta amsterdam nld n 635516 addebiti non autorizzato
Verotel Merchant Services / VTSUP.com

Verotel Merchant Services / VTSUP.com review: banana sta amsterdam nld n 635516 addebiti non autorizzato 13

F
Author of the review
7:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

vorrei immediatamente interrompere il pseudo abbonamento che ho disdetto dopo la prova e chiedo il rimborso sul iban It96g0103003281000001343285 oppure sulla carta credito [protected] Bricchi Fabrizio per i mesi di maggio luglio agosto sennò mi sono rivolto gia ad un avvocato.Io non mi ricordo neanche di che sito si tratta .
Fabrizio Bricchi

Verotel Merchant Services / VTSUP.com customer support contacts
Address

Danzigerkade 23D, 1013 AP, Amsterdam, NL

Website
File a complaint Write a review
Dear Fabrizio,

We see that the merchant refunded your transaction, so we expect that everything has been resolved.
We do advise you not to share your credit card number on a public forum.

Kind regards,
Verotel Merchant Services BV
Verotel Merchant Services / VTSUP.com customer support contacts
Address

Danzigerkade 23D, 1013 AP, Amsterdam, NL

Website
File a complaint Write a review
Dear Gianvito,

Please kindly contact livesupport@verotel.com and inform them with the 12 first digits of your credit card and information on the transaction you do not recognize, so they can find the transaction and assist you.

Kind regards,
Verotel Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

13 comments
Add a comment
L
L
lahoucine elmoubarik
IT
Nov 01, 2018 12:22 pm EDT

mi e successo esattamente lo stesso con questi "Banana Sta Amsterdam NLD N. 631558", spero che mi rimborsano il prelievo, sino, li segnalerei alla finanza e andrei dall avvocato.

L
L
lahoucine elmoubarik
IT
Nov 01, 2018 12:23 pm EDT

salve, mi e successo esattamente lo stesso con questi "Banana Sta Amsterdam NLD N. 631558", spero che mi rimborsano il prelievo, sino, li segnalerei alla finanza e andrei dall avvocato.

S
S
Simone Proietti
US
Nov 06, 2018 1:12 am EST

Chiedo l’immediata sospensione degli addebiti illeciti sulla mia carta di credito!
La mia mail è
simone3080@gmail.com

Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Dec 03, 2018 3:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Simone,

We have refunded the transaction of November 6, 2018.

Kind regards,
Verotel Support

T
T
tuzzi81
IT
Nov 09, 2018 10:03 am EST

Mi avete prelevato dei soldi senza il mio permesso x ben due volte ...o mi restituite i soldi o chiamo avvocato e finanza...contattatemi ... tuzzimat@hotmail.it
Voglio immediata restituzione dei mie soldi prelevati sena nessun consenso o permesso

Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Dec 03, 2018 3:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of tuzzi81

Dear Sir,

We have refunded the two charges to your card.

Kind regards,
Verotel Support

F
F
Francesco Apicella
US
Dec 14, 2018 7:54 am EST

Salve mi chiamo francesco apicella.. Voi avete attivato un pagamento verso di voi che io nn voglio assolutamente.. Quindi bloccate subito l'abbonamento e riVoglio i miei soldi indietro... Io nn ho attivato nessun abbonamenti con voi... E da maggio 2018 che prendete i miei soldi... Vi vado a denunciare... Dalla polizia. La mia mail e apicella.fr@tiscali.it

View 0 more photos
L
L
Lorenzo Tognaccini
US
Jan 14, 2019 12:52 pm EST

Mi avete prelevato dei soldi senza il mio permesso x ben due volte ...o mi restituite i soldi o chiamo avvocato e finanza...contattatemi ... Lore.togna18@gmail.com
Voglio immediata restituzione dei miei soldi prelevati sena nessun consenso o permesso.

Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Jan 30, 2019 9:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Lorenzo,

The transaction was authorized with a 3D secure signature. This means that the cardholder him/herself authorized the transaction.

Kind regards,
Verotel Support

G
G
Gianvito
IT
Feb 26, 2019 7:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vorrei avere informazioni sul prelievo ke avete fatto sul mio conto corrente di 29, 90 senza la mia autorizzazione... vorrei avere spiegazioni è in più essere a tutti gli effetti risarcito dei soldi ke vi siete presi... attendo risposte

G
G
Gianvito
IT
Feb 26, 2019 4:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Datemi ste maledette motivazioni... rispondete cazzo.. vi vado a denunciare!

G
G
Gianvito
IT
Mar 06, 2019 11:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Salve vi scrivo ancora una volta... ho mandato l e-mail alla posta ke mi avete detto di mandare, ma nn ho avuto nessuna risposta... sto parlando civilmente. Se gentilmente mi ridate questi cazz di soldi indietroooo

Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Mar 08, 2019 6:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Gianvito

Dear Sir,

From what email address did you sent your message. We will investigate and resolve the issue.

Kind regards,
Verotel Support

S
S
Sara Giannini
US
Apr 10, 2019 9:47 am EDT

Preg.ma VEROTEL Richiedo la sospensione immediata dell'addebito di € 9, 99 sulla mia carta
n° 4230 **** **** 1443 intestata alla sottoscritta, Sig.ra Giannini Sara.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretta ad adire alle vie legali chiedendo spese e rimborsi.
Cordiali saluti.
Giannini Sara

View 0 more photos
Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Apr 10, 2019 10:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Giannini Sara,

Thank you for your message! I am unable to search for a transaction this way: I need the first 12 digits of the card (and the email address that you have). Please send this to marcel (at) verotel.com

I will deal with it asap.

Kind regards,
Verotel Support

F
F
Francesco Crucinio
US
Jun 20, 2019 9:16 am EDT

Preg.ma VEROTEL Richiedo la sospensione immediata dell'addebito di €39, 95 sulla mia carta
n° 5311 **** **** 7163 intestata al
Sottoscritto, Francesco Crucinio.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad agire per vie legali chiedendo spese e rimborsi.
Cordiali saluti.
Giannini Sara

View 0 more photos
Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Jul 20, 2019 2:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Giannini,

We have refunded the transaction(s) and stopped the recurring membership. Your card will not be charged by us again.

Kind regards,
Verotel Support

F
F
Francesco Crucinio
US
Jun 20, 2019 9:18 am EDT

Preg.ma VEROTEL Richiedo la sospensione immediata dell'addebito di €39, 95 sulla mia carta
n° 5311 **** **** 7163 intestata al
Sottoscritto, Francesco Crucinio.
Qualora non dovesse esser effettuato con sollecito tale richiesta, mi vedrò costretto ad agire per vie legali chiedendo spese e rimborsi.
Cordiali saluti.
FRANCESCO CRUCINIO

Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Jul 20, 2019 2:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Francesco,

We have refunded the transaction(s) and stopped the recurring membership. Your card will not be charged by us again.

Kind regards,
Verotel Support

F
F
Francesco Crucinio
US
Jun 20, 2019 9:23 am EDT

Preg.ma VEROTEL Richiedo la sospensione immediata dell'addebito di € 39, 95 sulla mia carta
n ° [protected] intestata al
Sottoscritto, Francesco Crucinio.
Qualora non sia stato eseguito con sollecito tale richiesta, mi vedo costretto ad agire per vie legali chiedendo spese e rimborsi.
Cordiali saluti.
FRANCESCO CRUCINIO

View 0 more photos
Verotel Merchant Services / VTSUP.com
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Jul 20, 2019 2:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Francesco,

We have refunded the transaction(s) and stopped the recurring membership. Your card will not be charged by us again.

Note: please don't share your full card number online...

Kind regards,
Verotel Support

More Verotel Merchant Services / VTSUP.com reviews & complaints

Verotel Merchant Services / VTSUP.com - Unlawfully taking money from my credit card account 71
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - vtsup.com*banana sta. 72
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - Fraudulent charges pinned to credit card 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - Overseas charges without authorization 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Verotel Merchant Services / VTSUP.com - cargos no autorizados de la tarjeta de credito 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - unauthorized use of card and taking money
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - vtsup, banana*.com
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - I do not know why you are illegally withdrawing 29,95 € from my bank account every month!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - pagamento con carta illecito
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Verotel Merchant Services / VTSUP.com Contacts

  2. Verotel Merchant Services / VTSUP.com phone numbers
    +1 (877) 925-1877
    +1 (877) 925-1877
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number 0 0 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number 0 0 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 925-1877 phone number
    United States, Sales
    +1 (877) 872-9246
    +1 (877) 872-9246
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number 0 0 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number 0 0 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +1 (877) 872-9246 phone number
    United States, Enduser Support
    800 4422 9999
    800 4422 9999
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number 0 0 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number 1 1 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling 800 4422 9999 phone number
    30%
    Confidence score
    Europe
    +31 205 315 757
    +31 205 315 757
    Click up if you have successfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number 4 4 users reported that they have successfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number Click down if you have unsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number 1 1 users reported that they have UNsuccessfully reached Verotel Merchant Services / VTSUP.com by calling +31 205 315 757 phone number
    60%
    Confidence score
    Netherlands & Other Countries
    More phone numbers
  3. Verotel Merchant Services / VTSUP.com emails
  4. Verotel Merchant Services / VTSUP.com address
    Danzigerkade 23D, 1013 AP, Amsterdam, Netherlands
  5. Verotel Merchant Services / VTSUP.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Verotel Merchant Services / VTSUP.com Category
Verotel Merchant Services / VTSUP.com is ranked 23 among 104 companies in the Credit Cards category

Most discussed Verotel Merchant Services / VTSUP.com complaints

Unlawfully taking money from my credit card account
1
(opinions to this review)