Walgreens’s earns a 4.2-star rating from 7891 reviews, showing that the majority of pharmacy shoppers are very satisfied with purchases and services.
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Manager refused to accept refund
I waited for Christmas clearance sales all month and went into Walgreen location on Lake Otis and 88th on 01/01/21. I purchased items that was on christmas shelf that was marked 50% off. I went to the register to check out and told the manager that checked me out that it was on christmas shelf, marked clearance and he did not honor the prices. I purchased...
Read full review of WalgreensPharmacy
Spoke with female representative on 1/4/21 @ the Walgreens located on McQueen and Ocotillo Rd in Chandler, AZ. This representative was beyond rude, short and lacked any customer service skills whatsoever. Her tone was rude, she cut me off as I was simply calling to provide insurance information and then placed me on hold for 7 min... Just because. Did not...
Read full review of WalgreensSharper image product
Went into the store #12357 mgr Ivan was very rude and ugly I tried to explain to him that I bought it on curb side and there was no receipt in the bag I had already talked to mr solis he told me to come to the store he would fix the problem this guy ivan had a attitude problem he has no customer service practice at all and used foul language towards me like...
Read full review of WalgreensInternational Phone Card
The access number has been busy for the past 6 months. Card is totally worthless.
Desired outcome: Provide an access number accessible instead of busy 24/7
Pharmacy
I've been in pain management for 10 years now. And it's worse than pulling teeth to get my script filled. That act like the pain med gods. Its just wrong. My pain were due today. They it's a 30 day supply. Welli got them on Dec ist and today is Jan 2nd. So do they need to learn math. I'm not sure. But it seems the new pharmacist is against anyone on pain...
Read full review of WalgreensPromotional Offer and Unauthorized Charges
Received e-mail from Walgreens telling me I was selected to receive a $90 gift if I completed attached survey. Completed the survey and selected a gift and was told all I had to pay was postage of $7.92. Provided my PayPal credit card info. Paypal paid that $7.92 to Limitless Tech Products. Paypal then paid an additional $42.92 to Limitless Supplement. I made no such additional purchase. Paypal notified me that this $42.92 payment is off a type that cannot be refunded. I AM EXTREMELY UPSET and considering legal action if this matter isn't quickly resolved. Limitless Tech and Supplement are used as your agents in this give-away promotion under the name Turbo Health Fitness. I believe both Walgreens and myself have been duped by this outfit. Walgreens, however, is the fault source. Paypay currently has these charges to may account as pending. I expect Walgreens to either get these pending charges cancelled, or see to it that I am refunded all charges made to me. I expect your immediate attention to this matter. Thank you.
Desired outcome: Pending Paypal charges removed or refund
Management
Store 10428 assistant manager Shawnee Bulgins is unbelievable. We have lost many employees because no one wants to work with her. On Saturday December 26, 2020 I was asked to work my day off. Went in at 9 am. after doing the primary closings till 12:00 am. for the holidays. Was working around helping in anyway possible. Was putting a floating frame together...
Read full review of WalgreensCustomer service
I have been dropping FedEx packages off at Walgreens since they have added this service, for a few months now and have been enjoying the convenience of it. Every time I go in they ask me if I want a receipt and I always decline (with covid... Limited time in store is nice)... They say ok... No problem Last week I dropped off several packages and...
Read full review of WalgreensCologne
I wanted to purchase a cologne at Walgreens on Buford Hwy. in Buford, Ga. The sales was supposed to be through Dec 28. On Friday Dec 25, I went to purchase it and it was extremely busy and all associates were helping customers and could not assist me at the health and beauty aids area, which can completely understand. The associate mentioned that the sale was through the 28th. I went back today Dec. 27 to purchase the cologne and another associate said that the sale was no longer valid and the item was regular price. I tried to explain the circumstances, but she said there was nothing that could be done. I am very disappointed with the service and the way I was treated.
No sales items in store
I went to your walgreens store at 1168 george washington n chesapeake va 23323 at 9:55 the store associates tell me that they have sold out of your advertised special on def mawell coffee for 3.99 and the betty crocker cake mix and frosting they sold out what such a lie the sale just started today and from 8 am to 10am you wouldnt have sold out because the store does not do that kind of business early in the morning and to tell me to come back on thurday... Oh no I will give my business to the companies that dont run false advertisement! And they no longer do rainchecks that really sucks!
Poor customer service
Some people are just not meant to work in a Customer Service environment. I went to Walgreens located at 4395 Kimball Bridge Road, Alpharetta GA to get Christmas Photos, Staff Josh Slay was extremely rude and acted as though I was bothering for asking help with the Photo Kiosk, then he comes and say "That is gonna charge you more" which I knew and didn't...
Read full review of WalgreensCashier/phone service
12-16-2020 (Front End Cashier) Around 9am. I called to speak with a store manager. The front end cashier kept hanging up on me at least 6xs. When all I wanted was to speak to a manager. I called every hour and she kept hanging up on me. Then the front line was long at least 8 customers, and I had to ring the photo bell to get assistance. There was two...
Read full review of WalgreensCustomer service
I am long time Walgreens customer, today I had the worst customer service experience of my life. I went to buy things for stockings for my kids and to use a coupon I got to have $6 off if I spent $25. I bought $50 stuff and as the card was going through I realized that I forgot to us my $6 off coupon. I right away said to the teller that sorry I forgot to...
Read full review of WalgreensPharmacy service
I had a prescription that was not filled within 24 hours at the pharmacy in New Milford Connecticut on 12/15/2020. When I called to inquire about the status of my prescription the pharmacist on duty told me she has 150 prescriptions to fill and if I didn't want to wait longer I should go to another pharmacy. This conduct was highly unprofessional. I have decided to take my family of seven to CVS for our future pharmacy business.
Read full review of WalgreensCustomer service
Good evening Mr. Fassina I am a long time consumer of your Walgreens store located on 2104 E NC Highway 54 in Durham NC 27713. I just want to share with you my experience tonight 12/14/20 with the most disgusting display of customer service that I had ever received. Tonight I went to pick up my prescription when I arrived there was a line so just like all...
Read full review of WalgreensService of walgreens customer service and management
I am a regular shopper in walgreens. I get all my family's pharmacy needs as well as other needs. The pharmacist and their techs are always so helpful and pleasant, however, there are a couple of front desk employees and one manager (especially the manager with glasses that was working around 5:30 pm on 12/14/2020) that always have an issue about price...
Read full review of WalgreensTreatment of a customer that was very inappropriate
Store # 150. I believe Dec. 9th at about 2pm one of your managers at store # 150 at 150 S. Grand Ave, Covina CA 91724 completely mistreated and mishandled a situation with a veteran. They accused him of stealing without trying to confirm it and had the police remove him from the store and refuse him service even after it was proven he wasn't the thief they...
Read full review of WalgreensPharmacy
Every time, not just occasionally, but every time I need to get my prescription at Walgreens for a routine monthly progesterone 100mg I have nothing but a problem. Either it's not ready, or they have to check it, tell me insurance won't cover it, only to pursue it and find out it is covered. Today I went to go get my script when it was convenient on the...
Read full review of WalgreensPharmacy
I called on Nov. 30th 2020 about a prescription I had submitted for refill via text. I called the store to ask if I could have it filled that day since the weather was supposed to get worse that evening and next day. I was told that my medication could not be filled until day 31. The lady sent me to the pharmacist when I said i've never heard of that. The...
Read full review of WalgreensPharmacy
My husband has cancer. His doctor called diazepam 2 mg to walgreen Reidville Rd in Spartanburg. They didn't have the medicine to fill the medicine nor would they transfer it to another chain of walgreen. It took a week to get any of this medicine. Tonight hig dr wrote for him to get homatropine methylbromide hydrocodone 600 ml. When I dropped it off to be...
Read full review of WalgreensWalgreens Reviews 0
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4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
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- The date and time of the incident or issue.
- A clear description of what happened, focusing on the nature of the issue.
- Any interactions you had with Walgreens employees, including names or descriptions if possible.
- Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
- The company's response or lack thereof.
- The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.
Remember to be factual and include any relevant information about transactions or interactions you had with the company.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
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Overview of Walgreens complaint handling
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Walgreens Contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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Walgreens social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024 - View all Walgreens contacts
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