Winn-Dixie’s earns a 1.1-star rating from 278 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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Winn Dixie Pharmacy
My wife has a prescription for Estrace (generic) at Winn Dixie at 211 Veterans memorial Blvd in Metairie LA 70075 and she tried to use an RX saver Coupon for her script. We had the email price, the bin number etc and when she got there they told her they don't accept it. I called RX and had a very nice man named Sean/Shawn who called the store himself and they wouldn't work with him. He told me that WD has a CONTRACT with the coupon provider, Envision for the price we were quoted but WD would not honor it. We had to pay more because my wife needs the script.
Desired outcome: Have WD HONOR their contract as provided.
Rude employee
I unavailable to see i have went and purchased alcohol everyone has told me it's okay as long as my son doesn't touch anything but be my guide and i get a ride lady tell me i can't be in her store because my son didn't have an id even though the other employee know my citation
Desired outcome: No purchase
Poor service
We spent$135.00 on groceries and couldn't get a single employee to help bag the groceries... this is totally unacceptable!
I would rather have spent a little money at Publix, because at least the employees do their job!
This occurred at the location on federal highway in Deerfield beach, FL, on Wednesday, may 4th at about 8:50pm
Desired outcome: I will discontinue shopping at this store if the employees don't perform much better
Kenneth Price
This store associate lied to me about a product and then threatened me.
Desired outcome: Please remove this threatening and dishonest associate from your store.
No wanting to honor my GoodRX prices
I would like to file a complaint on the Pharmacy and Pharmacy Manager store # 1432 Park Plaza Shopping Center 3300 Paris Rd, Chalmette, LA 70043 for not wanting to honor my GoodRX prices and having a very nasty attitude about it. The comment was made that she would only give me the WinnDixie discount price and would not entertain GoodRX prices because she would not get anything off “those” rates. As a customer I am very disheartened and outraged at this poor customer service shown by a person in leadership. According to the GoodRX site WinnDixie is a participant and the medication prices that were quoted are significantly different. I have never experienced such bad customer service at a WinnDixie.
Customer service representative
At the north port FL location, there is an associate that I have complained about to the night mgr. His name is Ethan. He acts like he's better than the customer who's paying his wages. Maybe he should get a job working at the Gay bar where he might feel more accepted instead of looking down his nose at the "low lifes" that frequent this store.
Read full review of Winn-Dixiemeat Dept:
Bought a 8lb Smithfield Ham on the 12th of April put in the freezer took it out on the 16 to let it defrost next day was going to prepared the ham while unwrapping
the ham I notice that the use by date was covered up by the store sticker which read use by May 25 2022 . Today I went to the store and notice that a lot of the use by ( is cover up ) is this how you treat your customer by buy expired products
Desired outcome: Need to talk to all your Mgr this is not acceptable255 SW Port St Lucie Blvd FL
Aggressive Hostile, Dangerous Behavior by a Winn Dixie mployee
BEWARE FOR YOUR SAFETY! The Winn Dixie in Marathon FL employees a developmentally disabled employee that retrieves shopping carts, all shoppers at this store should be aware that this employee has displayed aggressive, abusive, and hostile behavior toward customers in the parking lot. I was aggressively accosted by this individual a few days ago. I am all for helping the developmentally disabled but NOT when their unpredictable behavior causes a danger to customers.
Desired outcome: This individual should be suspended and/or terminated from employment until such time that professional, full-time knowledgeable supervision can be provided to monitor their behavior at all times while working.
Florida lottery
I’m complaining about the Winn Dixie in Lynn Haven Florida. They shut down their lottery machines & ticket sales at 8pm when it’s supposed to be 9pm. It’s an inconvenience to drive there and it’s closed because of lazy employees. This needs to be corrected immediately. Any further questions contact me at [protected] or email [protected]@gmail.com I’m Reggie Hooks
Read full review of Winn-DixieElectric carts for disabled
Went to Winn Dixie today because I can always find bargains on paper products etc. I am a senior citizen who needs an electric cart due to health limitations, went in the store and there were 0 carts available, but I was 1st in line for the next available after waiting 20 minutes and 2 other shoppers waiting as well finally a single cart became available...
Read full review of Winn-DixiePoor condition of produce on multiple occasions
I am pretty much fed up with the poor quality of the produce at my local Winn-Dixie, at which store I've shopped for years. On multiple occasions I've seen apples and onions with soft spots, garlic turning black, and at least once, citrus fruits that had tiny bugs buzzing above them. Once I took home a package of squash and when I got it home discovered one of the pieces was rotted on the bottom. Tonight I went to cook dinner and had to throw out the first of three onions I bought one week ago today. I also had to throw out an entire head of garic; not one clove was usable! The second onion needed a couple of top layers removed as they were also beginning to go bad.
I won't even go into recently throwing out two unopened bags of rice that both had small, live bugs crawling all over the inside. Had to throw both of those out as well.
I doubt I will ever buy produce at W-D again. This has happened too many times.
Se grocers ground turkey
I purchase this very often but the one I most recently purchased tonight 3/29/2022 at the local winn Dixie I shop at there pieces of shredded paper throughout the meat.. it wasn't the bottom piece either..
Desired outcome: Refund .. or replacement without paper
Bakery customer service - or lack thereof!
On 03/27/2022 while shopping at my local store on Sample Road in Margate, FL. I saw that there were Pan de bonos in the bakery case. There was a woman there taking bread off of a rack, and she saw me standing in front of the base waiting for assistance. She completely ignored me, and continued to take the bread off of the rack. I stood there for quite...
Read full review of Winn-Dixie4 piece bbq leg and thigh quarters
I bought the 4 piece bbq leg and thighs quarters for dinner tonight, I plated the chicken for my family and sat down to dinner, once I finished my chicken I picked up by he bones to throw them in the garbage and a metal drain cover fell off the chicken and onto my plate. The drain cover appears to be from a floor drain, I am completely disgusted and get nauseous every time I look at the drain cover. How in the would could something like this happen? I can’t even speculate on this, I’m getting ready to contact the Department of Agriculture now.
Customer service manager Jessica Harth
My Name is D'Miyah Jones I currently work at 703 Chaffee Winn dixie. Over the Past several weeks My customer Service manager Jessica Harth has been putting her job onto other customer service associates. Specifically, when it comes to issues in the front end as far as fixing things in the system with registers or looking for shortages in registers or making...
Read full review of Winn-DixieIce cream
I went to Winn Dixie to buy ice cream for a home made apple pie. When I opened the ice cream freezer all the ice creams were extremely soft and melted. We asked for the manager, Yolanda came to meet us. When we explained
That all the ice cream was melted, her comment
Was the stocker is new and I am lucky he came to work. I know for a fact when ice cream melts it should never be refrozen due to bacteria building in the ice cream. She never removed the ice cream just said she would talk to the employee. I use Winn Dixie all the time and this is Appalling!
Desired outcome: Ice cream needs to be disposed of and manager needs to be retrained!
Pharmacy
I have been using windixi pharmacy at 11312 Hwy 49 in gulfport ms 39503, for roughly 15 years, in this last year the service has gotten terrible, this last week I was trying to call to see if a medication was ready that my doctor called in, I called 3 days in a row at various times throughout the day and into the evening and no one answered. When I went to the pharmacy to pick it up, it was not ready, keep in mind the doctor called it in 4 days prior to me going to pick it up. They tell me it would not be ready till 3pm, and I would have to come back! I am seriously considering transferring all my and my husband's medication to a different pharmacy as this is a regular occurrence!
Customer service experience
I witnessed a horrible interaction between a customer and a employee named Karen C at the sun city center winn dixie location. I was mortified and concerned about the treatment of the customer and cant believe that it wasnt rectified. The customer asked for a manager and they sent in another associate that then spewed disrespectful language to tbe the customer and walked off. This type of behavior by employees is unacceptable and should be addressed. I witnessed misinformation was intentionally being comunicated to the customer and i will be making this aware to other entities.
Desired outcome: Id like an apology issued, and the associate Karen C. as well as the associate she involved in the situation under false pretenses reprimanded.
Service
I am new to the area and visited Winn Dixie located at 1339 Blanding Blvd. in Orange Park, FL, on 1/30/2022. There was one person ahead of me, but the clerk was wrapping up the transaction. The clerk, customer and person helping to bag were engaged in a conversation that was led by the clerk regarding a car accident she'd been in. The clerk even took out her phone to show pictures of the car accident all while I waited. The transaction wrapped and the conversation continued as I patiently waited. The conversation about the accident continued between the clerk and the bagging person while my groceries were being processed. I was not acknowledged or greeted. The clerk handed me the receipt without acknowledging me or saying "Thank you." Albeit the employees are young, perhaps teenagers. Nevertheless, this complaint is hoped to be a training opportunity on being courteous and respectful to the people that make their checks possible.
Desired outcome: As mentioned above, this complaint hopefully will be used to train and coach your employees on being courteous and respectful to the people that make their checks possible.
Asst. Mgr. Christina @ Holiday location, 1640 US-19
On Jan. 28, 2022, at approximately 12:00 noon, I went to do my grocery shopping as I usually do at this location, I had been shopping at this location for many years as well, and had been a Winn Dixie shopper for 50 years (remember Kwik-Chek? Sam Q. Carter?) I depended on them for pricing and quality and was loyal. So I got some hamburger that was bad (3...
Read full review of Winn-DixieWinn-Dixie Reviews 0
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Overview of Winn-Dixie complaint handling
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Winn-Dixie Contacts
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Winn-Dixie phone numbers+1 (866) 946-6349+1 (866) 946-6349Click up if you have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone numberCustomer Service+1 (855) 753-6841+1 (855) 753-6841Click up if you have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone numberPlenti Card Queries+1 (844) 745-0463+1 (844) 745-0463Click up if you have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number Click down if you have unsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number
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Winn-Dixie emailscustomerresponse@segrocers.com100%Confidence score: 100%Supportcustomerservice@winn-dixie.com100%Confidence score: 100%
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Winn-Dixie addressP.O. Box B, Jacksonville, Florida, 32203-0297, United States
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Winn-Dixie social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 02, 2024
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