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Hello, my Amazon account is blocked. Email: [protected]@gmail.com I have already sent my details when logging in I have already sent the final statement of my linked credit card 3599 I have already made some calls to customer service What I am receiving by email are just automatic messages, I have also forwarded some e-mails - e-mails with the requested documents, my credit card statement and a photo of the credit card with the end of the card on my statement appears until the last purchase made on Amazon and even then they are unable to verify it, I ask that my If I am forwarded to a specialist account or responsible sector that is the humanized service to verify my data, I am waiting for the account to be unlocked to make more purchases on ecommerce
Hundreds of emails were sent with all the requested information and still no response.
ecomerce blocked my balance, and it remains with it, the Court will be taken to refund or reactivate the account to use the balance contained therein
An extrajudicial notification will be sent to the company in the next few days
I record this complaint once again, as Amazon did not help me recover the account
The amount of $884 in gift certificates was added, for which I have all the receipts and after making a purchase the account was blocked for having violated terms and conditions, and the use of gift certificates is allowed by ecomerce, and they were purchased in authorized establishments to sell them
