Amazon
Reviews and Complaints

My Amazon Seller horror story

A few weeks ago I went live with our eCommerce drop ship site . We were not getting much traffic and were still waiting for our first sale. I was worried so I setup an Amazon seller account. We launched the seller account yesterday and I was ecstatic to see orders steadily coming in. For just opening we made about $600 in gross sale in the first few hours open.

Then I received a notification from Amazon that my seller account had been suspended for being linked to a blocked account. Amazon gives you some links to a FAQ on how to refute suspensions but none of them list what to do about being linked to a blocked account. I called Amazon support which was of minimal help, but they did have me email [protected]@amazon.com. Amazon refuses to provided how or even what account they have found you linked to. They leave you just to plead that you have not had a seller account previously blocked by Amazon. There is no one to speak to about it and even after refuting they just say your suspension is permeate and further inquiries may not be replied to.

So I was left with $600 worth of orders and I didn't know if I would even get the funds if I processed the orders I called Amazon to find out there would be a 90 day hold on the funds if I processed the orders. I ended up having to cancel each order and email each customer to explain why their order was being canceled.

I went from being really excited to feeling like I was just mugged. I'm going to refocus and reinvest all this time I have been using to deal with Amazon and invest it in our own brand and website. Hopefully we come out stronger from this.

I will be contacting my state and national representatives, better Business bureau to do my part in getting this policy of blocking without any avenue of resolution removed from the Amazon seller system. It would be unacceptable to treat a customer that way it's unacceptable to treat your sellers that way as well Amazon.

Summary: opened Amazon seller account, was suspended for being linked to a blocked account, Amazon makes it impossible to get unsuspended when this happens even if a false positive

WHERE IS MY REFUND?

Purchase:

ASUS VivoBook 15 Thin and Light Laptop, ...
Order #: [protected]
Sold by: Amazon.com Services LLC
Quantity: 1
Item price: $599.99

Return:

Proof of Delivery
Dear Customer,

This notice serves as proof of delivery for the shipment listed below.

Tracking Number
1Z6E55409034684481

Weight
5.80 LBS

Service
UPS Ground

Shipped / Billed On
09/07/2021

Delivered On
09/09/2021 2:59 P.M.

Delivered To
INDIANAPOLIS, IN, US
Received By
ON FILE

Reference Number(s)
[protected], DHRSY0RXRRMA, JW0WWF59Y

Thank you for giving us this opportunity to serve you. Details are only available for shipments delivered within the last 120 days. Please print for your records if you require this information after 120 days.

Sincerely,

UPS

Tracking results provided by UPS: 11/25/2021 12:25 P.M. EST

they steal my products and money and suspended my account

name of the bank HDFC BANK
* type of card [VISA/Master/Maestro]MASTER
* last 4 digits of CC/DC number r fax number MADAN SINGH speed.[protected]@mail.com [protected] fortd person use my netbnking Transition Ref No.-IB23143340058427 Payment debit Rs 99999.00

The drivers from Amazon that deliver to my house do a great job, they are nice, polite, put the packages in good spot. My complaint is, I can't find where to leave a compliment for them.
It would be nice to know where I can do this for the driver that day so he or she gets credit for the good job they did. It stresses me out that I can't leave a good compliment about them.

I do not have an Amazon account but I am being charged $14.22 a month for Amazon Prime since September 2021. The bill says Check Card Purchase TR DATE 10/15 Amazon Prime *2y6ak6oh1 Amzn.Com/Billwa. This is from my most recent statement. Thsese charges are being made to my SunTrust checking account. Please respond ASAP as I will have to cancel my card if this continues.

I got an email if I don't return my therma care wrap they will charge me by dec 7 I received them and they are on my reicent bill which is due 12/9/2021
Please don't charge me twice Phyllis Mangold

Today, Nov 20, 2021, I went online to Amazon to purchase Christmas gift bags. I used my mother's credit card to make the purchase but Amazon somehow manage to charge my card illegally. This is a credit card that I had removed two weeks ago however the card is still in amazons system and was illegally and fraudulently charged without my authorization. Even though the credit card is not showing up on my end it still appears on Amazon end and amazon is unable or unwilling to remove the credit card from their system so that is cannot be used. Now I have no chose but to contact my bank and cancel the card since Amazon has clearly shown that they are untrust worthy and unethical and will continue to make illegal and unauthorized transactions on my credit card. I will be filing a formal complaint against Amazon regarding this situation.

I now have multiple accounts on amazon all of which i would happily close and never to return to again if i could log on. I know my password and have been a faithful customer since 2011. All of a sudden I cant login all my stuff including email is not found. I find it unprofessional and highly annoying to be forced to change my password daily and then to top it off my password i just set up wrote down even to work.

I continue to be lied to by Amazon Seller Support regarding the disbursement of $7, 000+ sitting in my account. My head is about to explode! No one at Amazon can speak or understand English. I call them everyday and they tell me the same lies, "It will deposit tomorrow, " "It will deposit at the end of the pay period, " and other lies that I don't really have time to write as a business owner.

Like I said in the previous 20 emails I sent them, I am unable to clear the Product Policy Compliance, which yes, as they said "is affecting my account health, " because Amazon locked me out of my personal, student account (M.M.[protected]@VIKES.CSUOHIO.EDU). I need them unlock that account so I CAN successfully appeal by providing the necessary documents, i.e. the [censored]ing invoice. This product is right in front of my face. It is utterly disgusting how these sellers from China on Amazon can accuse you of selling a counterfeit item if you try to resell an item you purchased from THEM on Amazon. What sense does this [censored]ing make?! China rules the world is the impression I get.

They say the name BS that "this is a normal part of selling on Amazon to see funds in the account level reserve on your Payments report. I agree, however, it is not normal to wait over a month long for a disbursement, especially for items well past delivery. Unfortunately, you have to their jobs for them! The Product Policy Compliance not being cleared seems to be the real issue. So why can't Amazon help me clear it by regaining access to my account that has the invoice in question? It's that [censored]ing simple! Instead, I am told the same BS every [censored]ing day. As a result, I have no money for rent (I now owe back-rent too), no money for bills/food/family expenses, and of course, no money for inventory.

Amazon habitually lies to your face saying you will receive a call-back in 4 hours or in 24 hours. You would think a billion dollar company like Amazon could fix this?

-Matthew Heben
[protected]@miamifozz.com

After delivery, despite having tons of room in the driveway to maneuver his vehicle, the driver drove into the boxwood hedge, snapping and breaking branches. You can clearly hear it in the attached video. This happened on Nov. 16 at 7:01 PM.

i have been a member of amazon.uk for many years now .
i have forgot my password i have tried to reset by pressing forgot password amazon send me a link to reset it it is sent to my mobil phone i have not got a smart phone so i cant tap it to reset my password . also i contacted amazon by phone on the 15/11/2021 they did try to reset it also they sent me a email to reset it. it still do not work. i was told to ring in 48 hours .

christmass is coming soon.
please help

kind
regards
mr coppen

on 11/16/21 I did my Christmas shopping on your Amazon site it consisted of prox 6 orders and I financed the orders through Affirm, they were two shipping addresses listed and I accidently checked the wrong address I called customer service to see if I could change the address from Hudson Baros 6239 Pebble Canyon CT Katy, TX [protected] to Joseph Vojtko 5906 Keith Dr Madison Ohio 44057 that is where orders need to ship to he told me he couldn't change the ship to Address after 20 min now part of my order is going to Texas, he did cancel a few items that I re-ordered with the correct address but what I am suppose to do with those other orders I have been a prime customer for 2 years no other problems. The last 4 digits of the orders in question 1467. 6617, 3866 I ALSO ORDERED A COCO COLA SIGN OF GOOD TASTE WING VINTAGE LOGO PULLOVER HOODIE LARGE WHICH WAS GOING TO SHIP TO TEXAS TOMORROW I CANCELLED THE DELIVERY CAN YOU PLEASE HELP ME OUT THANK YOU JOSEPH A VOJTKO

I am a supervisor here at laport rail and terminal. I called amazon once before about the same driver leaving packages here at the security office. We informed him that we cannot take the packages and he stated it has this address on it and he was going to leave it here. He left the package here and when I called amazon they told me to just throw the package away. People spend there hard working money with this company and that's how you treat your customers. The same driver came a second time and did the same thing. Amazon didn't do anything to the driver

We received a package from Amazon today I think the number is TBA0654861304. I am very unhappy with your Amazon Driver. The driver ran up to our front door and threw the package on the porch.

I was on the side of the house with my dog who heard the driver and ran over and barked. She was never more than 10 feet from the driver. I made my apologies, and secured by her collar.

The Driver turn to me and said "next time that F...king dog better be inside" or else". Again, I said I was sorry and thank him for delivering the package. His reply was " If it happens again, I'll Taze that Mother F...king dog".

Is this the service we are to expect from Amazon now? If you condone this disrespectful and rude behaver than I will take my business elsewhere. I know you can identify this driver from all of your computers and tracking. I strongly do not want this Driver to ever set foot on my property again.

Please confirm this will my request will be honored so I can order more items from Amazon.

Stephen Zell
[protected]@charter.net

I am Oluremi Oyekola with E-Mail address: [protected]@yahoo.com with phone number [protected]. My complaint:

I have been observing so many charges to my account without any purchases and none was supplied apart from one men's wristwatch and an iPod . So many charges as detailed below:

1. 10/25/2021 :AMZN DIGITAL $3.25

2. 10/25/2021: LUXURY WATC HWOMEN $6.97

3. 10/25/2021 : LUXURYWATCHWOMEN $7.97

4. 10/25/2021 : LUXURYWATCHWOMEN $29.35

5. 10/29/2021 : WATCHCOLLECTIONGLOBAL $47.23

6. 11/05/2021 : AMAZON PRIME $14.06

7. 11/08/2021 : AMAZON PRIME. $14.06

8. 11/10/2021: WATCHCOLLECTION GLOBAL $71.71

9. 11/11/2021: KROGER RXSC SANTA MONICA. $36.00

10. 11/15/2021: GETNEOBODELITE $19.99

TOTAL $236.53

The total illegally deducted from my bank account is $236.53, and I am instructing you to reverse the above amount and return it to my bank account immediately.

In addition, please put a STOP to my membership immediately because it was a deliberate attempt to be deducting from my account.

I will be expecting your response on or before Friday, November 19, 2021.

Thanks.

Oluremi F. oyekola

Thanks

Order [protected].I paid £15.90 for this product from seller and found out i could have bought the same item from Wilkinsons for £6.00.I have sent 3 messages to seller, but had NO reply.I would like the difference in price.Mr.R.Buxton.

My order # [protected] (Zinus SmartBase Headboard and Footboard Brackets, Set of 2) placed on 9/26/21 shows that it has not yet arrived, but is on its way. I reordered the brackets and received them the next day, but was unable to cancel the original order. The gift card amount that was paid for this order mentioned above was $30.22. Please cancel the first order and refund me $30.22 by crediting my gift card. I can be contacted at [protected]@hotmail.com.

Hi,
You canceled my order but the item is still for buying on your site.
If I order again what would happen?
The same answer as before?
Why do I have to pay again since the item is for sale and then you say it's canceled and refund the money in 5-7 day!
Why do you charge me first and then check for availability? should be the opposite!
Please tell me why I have to order again?
Adam Zacharis

Order Details
Ordered on October 23, 2021 Order# [protected]
View or Print invoice
Shipping Address
Mary Arnott
Amazon Hub Locker - Crema Map
516 1st Ave W
at Safeway
Seattle, WA [protected]
United States
Payment Method
Debit Card **** 5248
Order Summary
Item(s) Subtotal:$45.98
Shipping & Handling:$0.00
Promotion Applied:-$2.30
Total before tax:$43.68
Estimated tax to be collected:$4.48
Grand Total:$48.16
Return started
Your refund will be processed when we receive your item.

Aiopr Women's Lightweight Down Coat Long Sleeve Zip Packable Short Puffer Jackets
Sold by: GuiyiLtd
$45.98
Condition: New
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Amazon will not issue me a gift card refund on this jacket that I bought from them. They are harassing me by making it impossible to get a refund and I just don't know why they are doing this to me. I don't have the money to lose. can you please help me with my refunds? Mary Arnott